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  1. pbrn.ahrq.gov/teamstepps/webinars/index.html
    September 01, 2019 - SHARE: More topics in this section TeamSTEPPS® About TeamSTEPPS® Curriculum Materials TeamSTEPPS® 2.0 Online Master Trainer Course Research/Evidence Base TeamSTEPPS® Webinars TeamSTEPPS Webinars As part of …
  2. pbrn.ahrq.gov/news/newsletters/e-newsletter/879.html
    September 01, 2023 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #549,  Healthcare Use and Expenditures … ET to explore how data from AHRQ’s Consumer Assessment of Healthcare Providers and Systems surveys and
  3. pbrn.ahrq.gov/news/newsletters/e-newsletter/890.html
    November 01, 2023 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #552,  Any Use and “Frequent Use” of … Improving identification of Medicaid eligible community-dwelling older adults in major household surveys
  4. pbrn.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
    June 01, 2022 - Hospitals that administer the patient safety culture survey can voluntarily submit their data to the … survey item. … Two appendixes report the average responses, which are broken down by hospital or respondent characteristics … description of the findings and four appendixes presenting data by nursing home characteristics and respondent … , AHRQ sponsored the development of the Pharmacy Survey on Patient Safety Culture .
  5. pbrn.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/resources.html
    July 01, 2022 - Practice Assessments and Surveys Here is the Job Aid (PDF, 419 KB) that summarizes the keys skills … taught in the module Practice Assessments and Surveys. … CAHPS Clinician & Group Survey . … (Free site registration required to access survey template.) … survey users.
  6. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
    January 01, 2011 - Like surveys that were done by health plans. … can also access other quality improvement resources such as case studies detailing the use of CAHPS survey … for joining us and we look forward to bringing you more stories and experiences from users of CAHPS surveys
  7. pbrn.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
    December 01, 2020 - Practice Climate Survey (n=249; RR=81%) in 2011. … Slide 16 Patient Survey Respondent Characteristics: Education and Language (n=907) Image: Bar graph … shows the following Patient Survey respondent characteristics: Education: 8th grade or less: 44% … Only one control clinic respondent indicated any changes to the management of diabetic patients during … across diverse CHC organizations serving different ethnic communities and link with patient experience surveys
  8. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-intro-slides.pdf
    November 16, 2021 - • Purpose of CAHPS Narrative Items • Updated Narrative Item Sets for the CAHPS Clinician & Group Survey … Items • CAHPS Narrative Item Sets consist of a structured series of open-ended questions that prompt surveyrespondents to tell a clear and comprehensive story about their experiences in their own words • … They are intended to complement the core set of closed-ended questions in a CAHPS survey • They provide … They are developed and tested with the same degree of scientific rigor as the CAHPS closed-ended survey
  9. pbrn.ahrq.gov/sites/default/files/docs/page/PPRNet.pdf
    May 01, 2015 - investigating “meaningful use” of electronic health records within PPRNet practices, developing a survey
  10. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/readiness.pdf
    August 01, 2005 - Patient and staff satisfaction surveys, as well as other surveys completed by staff, can also provide … Examples of the last category include the AHRQ Medical Office Survey on Patient Safety Culture, available … patient-safety/patientsafetyculture/medical-office/index.html, and the TeamSTEPPS Teamwork Perception Questionnaire
  11. pbrn.ahrq.gov/sites/default/files/wysiwyg/sdoh/SDOH-overview-presentation.pdf
    July 01, 2022 - descriptive statistics in the county, ZIP, tract summary tabs) Documentation File Excerpts, American Community … Counties in 2020 Source: AHRQ SDOH Database, version 1, from 2020 SAIPE and 2016- 2020 American Community … MEPS-HC is the Medical Expenditure Panel Survey-Household Component. … Healthcare Context Documentation Documentation User Notes Documentation File Excerpts, American CommunitySurvey Documentation File Excerpts, American Community Survey Documentation File Excerpt, Census
  12. pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
    April 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.
  13. pbrn.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/leadership-communication.pdf
    January 01, 2018 - Through the survey results, we were able to identify the leadership traits most valued by physicians … the most important skill for healthcare Traits and Behaviors of Ideal Leader % of 2,011 total respondents … And when the survey dug into why physicians gave their leaders poor scores, the most common response … well, and only 40 percent of respondents said they’d describe that vision as personally inspiring. … Indeed, 14 percent of respondents cited being good at receiving communication from others as the single
  14. pbrn.ahrq.gov/sites/default/files/wysiwyg/cpi/about/profile/ahrq-profile16.pdf
    May 01, 2016 - – AHRQ created and maintains the gold-standard suite of surveys, called the Consumer Assessment … The hospital industry, patients, and CMS chose the hospital version of the AHRQ survey to be the measure … – AHRQ’s Medical Expenditure Panel Survey data helped the Medicaid and CHIP Payment and Access
  15. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
    December 01, 2017 - o If a respondent fails to indicate a frequency or harm score, substitute a ‘Don’t know/Not applicable … Date Survey No. … box of the column when the response selected was 1, 2, or 3. more than half the number of completed surveys … Highlight those items where the number of checked boxes is more than half the number of completed surveys … • We recommend you collect at least 15-20 surveys to look for patterns in responses.
  16. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Human_Resources_Transcript_2011_02_01.pdf
    January 01, 2011 - HR frequently can institute a system of “360 surveys” that provide executives and leaders at all levels … can also access other quality improvement resources, such as case studies detailing the use of CAHPS survey … for joining us and we look forward to bringing you more stories and experiences from users of CAHPS surveys
  17. pbrn.ahrq.gov/policymakers/hrqa99a.html
    October 01, 2014 - health promotion and disease prevention, including clinical preventive services; (8) health statistics, surveys
  18. Evaluation Metrics (pdf file)

    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/evalguide/lepevalguide.pdf
    September 01, 2012 - Evaluation Checklist Before you commit to a TeamSTEPPS intervention Complete the readiness assessment questionnaire … o Administer learning outcomes survey. … survey. … 1  Yes  Do not complete this questionnaire 2  No 1. … o Q3 on behavior surveys (% of LEP patient encounters that take place with an interpreter present).
  19. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-section-6a.pdf
    July 27, 2017 - Problem Most patients that they always or usually received care as soon as they needed it, but some respondents … Table 6A-1 shows aggregated results from surveys fielded in 2016. Table 6A-1. … How often respondents got needed care: Percent answering never or sometimes Question 2016 Adult … 6- Month Survey 3.0 2016 Child 6- Month Survey 3.0 2016 Adult 12/6- Month Survey 2.0 Getting … have made measurable progress, including a statistically significant increase in the percentage of respondents
  20. Lepprebehsurvey (pdf file)

    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepprebehsurvey.pdf
    October 03, 2012 - 1 Enhancing Safety for Patients With Limited English Proficiency Pretraining Behavior Survey … As part of our quality improvement activities, we are conducting a brief survey about the care we … Please answer the questions below truthfully to the best of your abilities and return the survey to … 1  Yes  Do not complete this questionnaire 2  No 1.

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