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pbrn.ahrq.gov/teamstepps/webinars/index.html
September 01, 2019 - SHARE:
More topics in this section
TeamSTEPPS®
About TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® 2.0 Online Master Trainer Course
Research/Evidence Base
TeamSTEPPS® Webinars
TeamSTEPPS Webinars
As part of …
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pbrn.ahrq.gov/news/newsletters/e-newsletter/879.html
September 01, 2023 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #549, Healthcare Use and Expenditures … ET to explore how data from AHRQ’s Consumer Assessment of Healthcare Providers and Systems surveys and
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pbrn.ahrq.gov/news/newsletters/e-newsletter/890.html
November 01, 2023 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #552, Any Use and “Frequent Use” of … Improving identification of Medicaid eligible community-dwelling older adults in major household surveys
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pbrn.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
June 01, 2022 - Hospitals that administer the patient safety culture survey can voluntarily submit their data to the … survey item. … Two appendixes report the average responses, which are broken down by hospital or respondent characteristics … description of the findings and four appendixes presenting data by nursing home characteristics and respondent … , AHRQ sponsored the development of the Pharmacy Survey on Patient Safety Culture .
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pbrn.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/resources.html
July 01, 2022 - Practice Assessments and Surveys
Here is the Job Aid (PDF, 419 KB) that summarizes the keys skills … taught in the module Practice Assessments and Surveys. … CAHPS Clinician & Group Survey . … (Free site registration required to access survey template.) … survey users.
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pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
January 01, 2011 - Like surveys that were done by health plans. … can also access other quality improvement resources such as
case studies detailing the use of CAHPS survey … for joining us and we look forward to bringing you more stories
and experiences from users of CAHPS surveys
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pbrn.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
December 01, 2020 - Practice Climate Survey (n=249; RR=81%) in 2011. … Slide 16
Patient Survey Respondent Characteristics: Education and Language (n=907)
Image: Bar graph … shows the following Patient Survey respondent characteristics:
Education:
8th grade or less: 44% … Only one control clinic respondent indicated any changes to the management of diabetic patients during … across diverse CHC organizations serving different ethnic communities and link with patient experience surveys
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pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-intro-slides.pdf
November 16, 2021 - • Purpose of CAHPS Narrative Items
• Updated Narrative Item Sets for the CAHPS Clinician &
Group Survey … Items
• CAHPS Narrative Item Sets consist of a structured series of
open-ended questions that prompt survey … respondents to tell a
clear and comprehensive story about their experiences in their
own words
• … They are intended to complement the core set of closed-ended
questions in a CAHPS survey
• They provide … They are developed and tested with the same degree of scientific
rigor as the CAHPS closed-ended survey
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pbrn.ahrq.gov/sites/default/files/docs/page/PPRNet.pdf
May 01, 2015 - investigating “meaningful use” of electronic health records within PPRNet practices, developing a survey
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/readiness.pdf
August 01, 2005 - Patient and staff satisfaction surveys, as well as other surveys completed by staff, can also
provide … Examples of the last category include the AHRQ Medical Office
Survey on Patient Safety Culture, available … patient-safety/patientsafetyculture/medical-office/index.html, and the TeamSTEPPS
Teamwork Perception Questionnaire
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pbrn.ahrq.gov/sites/default/files/wysiwyg/sdoh/SDOH-overview-presentation.pdf
July 01, 2022 - descriptive statistics in the county, ZIP, tract summary tabs)
Documentation File Excerpts, American
Community … Counties in 2020
Source: AHRQ SDOH Database, version 1, from 2020 SAIPE and 2016-
2020 American Community … MEPS-HC is the Medical Expenditure Panel Survey-Household Component. … Healthcare Context
Documentation
Documentation
User Notes
Documentation File Excerpts, American Community … Survey
Documentation File Excerpts, American Community Survey
Documentation File Excerpt, Census
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pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.
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pbrn.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/leadership-communication.pdf
January 01, 2018 - Through the survey results, we were able to identify the leadership traits most valued
by physicians … the most important skill for healthcare
Traits and Behaviors
of Ideal Leader
% of 2,011 total respondents … And when the survey dug into why physicians gave their leaders poor scores, the most
common response … well, and only
40 percent of respondents said they’d describe that vision as personally inspiring. … Indeed, 14 percent of respondents cited being good at receiving communication from
others as the single
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pbrn.ahrq.gov/sites/default/files/wysiwyg/cpi/about/profile/ahrq-profile16.pdf
May 01, 2016 - – AHRQ created and maintains the gold-standard
suite of surveys, called the Consumer Assessment … The hospital industry, patients, and CMS
chose the hospital version of the AHRQ survey
to be the measure … – AHRQ’s Medical Expenditure Panel Survey data
helped the Medicaid and CHIP Payment and
Access
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
December 01, 2017 - o If a respondent fails to indicate a frequency or harm score, substitute a
‘Don’t know/Not applicable … Date Survey No. … box of the column when the response selected was 1, 2, or 3. more than half the number of completed surveys … Highlight those items where the number of checked boxes is more than half the
number of completed surveys … • We recommend you collect at least 15-20 surveys to look for patterns in
responses.
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pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Human_Resources_Transcript_2011_02_01.pdf
January 01, 2011 - HR frequently can institute a system of “360 surveys” that provide executives and leaders at all levels … can also access other quality improvement resources, such as case studies detailing the use of
CAHPS survey … for joining us and we look forward to bringing you more stories and
experiences from users of CAHPS surveys
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pbrn.ahrq.gov/policymakers/hrqa99a.html
October 01, 2014 - health promotion and disease prevention, including clinical preventive services; (8) health statistics, surveys
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/evalguide/lepevalguide.pdf
September 01, 2012 - Evaluation Checklist
Before you commit to a TeamSTEPPS intervention
Complete the readiness assessment questionnaire … o Administer learning outcomes survey. … survey. … 1
Yes Do not complete this questionnaire
2
No
1. … o Q3 on behavior surveys (% of LEP patient encounters that take place with an
interpreter present).
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pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-section-6a.pdf
July 27, 2017 - Problem
Most patients that they always or usually received care as soon as they needed it, but
some respondents … Table 6A-1 shows aggregated results from surveys fielded in
2016.
Table 6A-1. … How often respondents got needed care: Percent answering never
or sometimes
Question
2016 Adult … 6-
Month Survey
3.0
2016 Child 6-
Month Survey
3.0
2016 Adult 12/6-
Month Survey
2.0
Getting … have made measurable progress,
including a statistically significant increase in the percentage of respondents
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepprebehsurvey.pdf
October 03, 2012 - 1
Enhancing Safety for Patients
With Limited English Proficiency
Pretraining Behavior Survey … As part of our quality improvement activities, we are conducting a brief survey about the care we … Please answer the questions below
truthfully to the best of your abilities and return the survey to … 1
Yes Do not complete this questionnaire
2
No
1.