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pbrn.ahrq.gov/patient-safety/resources/index.html
December 01, 2022 - Surveys on Patient Safety Culture
As part of its goal to support a culture of patient safety and quality … Hospital Survey on Patient Safety Culture
Nursing Home Survey on Patient Safety Culture
Medical Office … Survey on Patient Safety Culture
Community Pharmacy Survey on Patient Safety Culture
Ambulatory … Surgery Center Survey on Patient Safety Culture
Patient Safety Culture Resources
Resource
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pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
April 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … The basic idea is that, prior to a visit, each patient completes a questionnaire that asks about perceptions
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pbrn.ahrq.gov/evidencenow/projects/heart-health/research-results/research/staff-survey-post-intervention-va.html
March 01, 2021 - Incontinence
Tools for Change
EvidenceNOW: Post Intervention Staff Survey … Virginia Cooperative
Resource: Heart of Virginia Healthcare Practice Member Survey (PDF, … 1 MB, 5 pages)
This practice member survey was fielded by an EvidenceNOW Cooperative immediately post-intervention … Domains include: practice capacity for change, intervention evaluation, burnout, and respondent characteristics … originally created February 2019
Internet Citation: EvidenceNOW: Post Intervention Staff Survey
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pbrn.ahrq.gov/evidencenow/projects/heart-health/about/cooperatives/northwest.html
March 01, 2021 - Evaluation
Staff member surveys and practice surveys are administered at three points in time, and
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pbrn.ahrq.gov/talkingquality/explain/communicate/trust.html
December 01, 2022 - The studies have been to support reports on various CAHPS surveys, on the AHRQ Quality Indicators, on
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pbrn.ahrq.gov/talkingquality/plan/quality-measures.html
November 01, 2018 - only one kind of data, such as clinical process measures, while others also include patient experience surveys
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pbrn.ahrq.gov/talkingquality/measures/setting/physician/examples.html
September 01, 2019 - electronic health records, or medical charts, whereas interpersonal quality is measured using patient surveys
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/estimating-costs-primary-care-transformation.pdf
July 31, 2015 - Organizational Survey
Example 4. … /store/surveys-and-benchmarking/printed-reports/mgma-cost-survey-for-primary-care-practices-2014-report-based-on … -2013-data
http://www.mgma.com/store/surveys-and-benchmarking/printed-reports/mgma-cost-survey-for-primary-care-practices … The first page
(describing the purpose of the questionnaire) and a sample page of the questionnaire … services, self-care support and community resources, patient population
and volume, finances, and respondent
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pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
February 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … Because some qualitative methods are easier and less expensive to implement than surveys, they can be … First, it calculates the percent of respondents in each of the response categories for a CAHPS composite … To transform the scores, one would first transform the response values at the respondent level from 0
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pbrn.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-northwest.pdf
November 01, 2017 - Evaluation
Staff member surveys and practice surveys are administered
at three points in time, and ABCS
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pbrn.ahrq.gov/research/findings/factsheets/minority/amindbrf/index.html
July 01, 2018 - Since these surveys are not adapted for ethnic and linguistic minority populations, the Choctaw Nation … They conducted a mail survey of the Choctaw population that yielded 696 surveys (a 58 percent response … Survey of patients' experiences completed
Researchers completed standardized surveys of patients' experiences … These results are consistent with other surveys among American Indian women, which report that Healthy … In April 2012, the followup CAHPS survey was conducted.
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pbrn.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
August 01, 2022 - Inconsistent/Unsure— This means the respondents are unsure about this question or the respondents indicate … No— This means the respondents have answered negatively about this question.
… Has a safety culture survey been completed?
… Culture Measurement and Feedback
Were the results of the most recent safety and culture surveys distributed … Are survey findings used to guide process improvement interventions?
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pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6g-rapid-referral.html
April 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … Comparative Data: Health Plans, Adult Medicaid Survey 5.0, 2014.
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
April 01, 2016 - Safety attitudes questionnaire
b. AHRQ Hospital Survey on Patient Safety Culture
c. … Employee engagement surveys
Board minutes or reports related to quality and safety
a. … Were the results of the most recent safety and culture surveys distributed?
b. … Inconsistent/Unsure – This means the respondents are unsure about this question or the respondents indicate … No – This means the respondents have answered negatively about this question.
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pbrn.ahrq.gov/data/resources/index.html
April 28, 2024 - formerly known as the National CAHPS Benchmarking Database) is the repository for data from selected CAHPS surveys … The primary purpose of the CAHPS Database is to facilitate comparisons of CAHPS survey results by and … among survey users. … To support the use of CAHPS survey results, the CAHPS Database offers products and services that include … Participation in the CAHPS Database is free and open to all survey users.
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pbrn.ahrq.gov/evidencenow/projects/heart-health/research-results/research/survey-codebook-baseline.html
March 01, 2021 - Managing Urinary Incontinence
Tools for Change
EvidenceNOW: Practice Survey … Codebook, Baseline
Oregon Cooperative
Resource: Practice Survey Code Book: Change Process … Capability Questionnaire (CPCQ) (PDF, 504 KB, 7 pages)
This code book was used by the national evaluators … for the Change Process Capability Questionnaire (CPCQ) measures set. … 2021
Page originally created January 2019
Internet Citation: EvidenceNOW: Practice Survey
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pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6n-price-transparency.html
March 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … Relevant Questions on the CAHPS Health Plan Survey
A few versions of the CAHPS Health Plan Survey include … These survey questions about price transparency are part of:
The CAHPS Health Plan Survey 5.0H—the … The Qualified Health Plan Enrollee Experience Survey (QHP Enrollee Survey) – the version used by the
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pbrn.ahrq.gov/talkingquality/resources/cognitive/index.html
September 01, 2019 - The method was originally developed as a tool for selecting and refining survey questions and response … Listening as Respondent "Thinks Out Loud:" The interviewer asks respondents to share every thought and … If the respondent mentions the legend, then it was noticeable. … For each key element of the report, document what the respondent did with it (e.g., noticed it or not … Cognitive Interviewing: A Tool for Improving Questionnaire Design.
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pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module10.pptx
March 07, 2019 - Level II - Learning
30-item self-report tool
Respondents rate their agreement
with items on a 5-point … The TeamSTEPPS Teamwork Attitudes Questionnaire was designed to measure the participant attitudes about … Level II - Learning and Level III - Behavior
35-item self-report tool
Respondents rate their agreement … The perceptions questionnaire is completed by individual members of the team. … Survey Toolkit
Survey forms
Survey items and dimensions
Survey User’s Guide
Comparative Database and
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pbrn.ahrq.gov/health-literacy/publications/ten-attributes.html
January 01, 2024 - AHRQ resources that can help health systems with Attribute #2 include:
CAHPS ® surveys of patient … Quality Plan (includes Primary Care Health Literacy Assessment )
Guidelines for Translating CAHPS Surveys