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  1. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
    January 01, 2017 - 2011 © MHQP 2017 MHQP’s Measurement and Public Reporting Patient Experience  Annually over 250K surveys … comparable answers and rank providers similarly when compared with existing long form statewide surveys … and Patient Comments - Adult survey  Total number of patient comments: 1411  Percent of responders … Innovations MHQP’s 2016 Patient Experience Survey and Patient Comments -Adult survey MHQP’s 2016 Patient … Experience Survey and Patient Comments -Pediatric survey Patient Comments: Examples of Narratives Categorized
  2. pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/strategy6j-support-self-care.html
    March 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts
  3. pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/coordination-of-care/strategy6l-planned-visits.html
    March 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts
  4. pbrn.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
    December 01, 2023 - in 2000 to an interviewer-administered questionnaire starting in 2001. … ii Response rates for supplemental surveys have been declining over time and 2020 saw a significant drop … disability status—The MEPS disability variables were defined using the methodology of the American CommunitySurvey. … with any type of internet access were obtained from the Census Bureau’s 2015-2020 pooled American Community
  5. pbrn.ahrq.gov/talkingquality/translate/organize/datasource.html
    November 01, 2018 - report sponsors gain access to information from one particular source of data—a patient experience survey … (The one exception is data from surveys; there are sizable groups of consumers who are either very attracted
  6. pbrn.ahrq.gov/cahps/bibliography/index.html
    March 05, 2024 - Search Citations Search by keyword or author name Search   Surveys … Analysis (185) Health Information Technology (HIT) (3) Health Literacy (6) International Surveys … Administration (46) Survey Development (101) Telehealth (1) Translation (12) Value of … CAHPS Bibliography Browse or search for publications about the development and use of CAHPS surveys … National Results From the HCAHPS Survey. Med Care. Jan 1 2024 , 62(1): 37-43.
  7. pbrn.ahrq.gov/patient-safety/about/index.html
    February 01, 2024 - Surveys on Patient Safety Culture Program.
  8. pbrn.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html
    April 01, 2017 - Respondent attitudes measured by the T-TAQ were found to vary as a function of prior team training and … In addition, we reviewed items to ensure that they asked the respondent to assess aspects of team performance … Three of the 50 items were deleted because they were difficult for respondents to understand. … Agreement among respondents was reviewed by comparing each individual’s responses in two ways. … on the questionnaire.
  9. pbrn.ahrq.gov/talkingquality/measures/index.html
    January 01, 2020 - Understanding Data Sources : Learn about data available from administrative databases, medical records, patient surveys
  10. pbrn.ahrq.gov/teamstepps/lep/traintrainers/lepigstafftrain.html
    October 01, 2020 - Before we start the module, I'd like you to complete some baseline surveys. … The surveys are anonymous and will help us track our progress as a team. … Everyone in this session should complete the Learning Outcomes Survey. … You will have 10 minutes to complete these surveys. … (Collect baseline surveys and thank participants.)  
  11. pbrn.ahrq.gov/talkingquality/translate/organize/index.html
    March 01, 2016 - , patient experience) Organizing Measures by Data Source (e.g., medical records, claims, patient surveys
  12. pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html
    January 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … be able to apply its system and methods to improve patient experience and your organization's CAHPS survey … can include: Analyzing and evaluating performance, customer/patient feedback, or patient experience surveys … How Two Provider Groups Are Using the CAHPS ® Clinician & Group Survey for Quality Improvement.
  13. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
    January 01, 2017 - informed by considerations for field implementation 151 • Aspirations: Protocol that can augment CAHPS surveys … www.ahrq.gov/cahps Illustrating less effective elicitation, from “matched” respondents • A less fulsome … www.ahrq.gov/cahps Field testing the protocol in real world settings 24 • Response Rates (of survey … measures • Highlight domains of care that are important to patients but not included on CG-CAHPS surveys … Illustrating more effective elicitation, from “matched” respondents Quantified Results 1: Completeness
  14. pbrn.ahrq.gov/health-literacy/improve/index.html
    March 01, 2024 - efforts to improve organizational are available for the CAHPS Clinician/Group, Hospital, and Health Plan surveys
  15. pbrn.ahrq.gov/talkingquality/translate/labels/describe-source.html
    November 01, 2018 - If the information came from a survey, who was surveyed and when, who collected the data, and how many … surveys were collected. … At times, you may need to add a specific sentence such as “Source of Data: A standardized survey of a … For example: “300 patients discharged from the hospital in the last 60 days answered a survey question
  16. pbrn.ahrq.gov/patient-safety/news-events/psaw-2020/index.html
    December 01, 2023 - Surveys on Patient Safety Culture® (SOPS®) Medical Office Survey: 2020 User Database Report  (PDF, 441
  17. pbrn.ahrq.gov/talkingquality/explain/support/provide-access.html
    January 01, 2023 - National surveys conducted since 1996 have consistently found that consumers are most likely to rely … on the advice of their doctors, friends, and family when choosing health plans and providers. 1 Surveys
  18. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
    January 01, 2016 - Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents and health plans … All results presented in these charts are calculated at the respondent level. … Table A-1. 2016 Survey Respondents and Health Plans by State State Adult Medicaid Child Medicaid CHIP … Adult Medicare Respondents Plans Respondents Plans Respondents Plans Respondents Plans Alabama 423 … Medicare Respondents Plans Respondents Plans Respondents Plans Respondents Plans North Carolina -
  19. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigstafftrain.pdf
    November 19, 2008 - Before we start the module, I‟d like you to complete some baseline surveys. … You will have 10 minutes to complete these surveys. … (Collect baseline surveys and thank participants.) … Outcomes Survey. … As a reminder, you do not have to put your names on any of the survey questionnaires.
  20. pbrn.ahrq.gov/news/newsroom/press-releases/nac-meeting-nov16.html
    November 01, 2023 - Center for Quality Improvement and Patient Safety (CQuIPS), AHRQ; Caren Ginsberg, Ph.D., Director, CAHPS Surveys

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