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181. Transitioning to the SOPS™ Hospital Survey Version 2.0: What’s Different and What To Expect, Part II: Appendixes (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
     September 01, 2019 - Surveys on Patient Safety Culture™ and SOPS™ are trademarks of AHRQ. … There are more staff position and unit/work area categories in HSOPS 2.0, so fewer respondents have … To administer surveys to a sample of providers and staff, refer to Table B-1, which shows the minimum … version is complete, simultaneous administration of the surveys can begin. … For further information about how to administer the surveys and analyze the data, refer to the AHRQ

182. Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
     January 01, 2019 - Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … the Agency for Healthcare Research and Quality Updated January 2019 https://www.ahrq.gov/sops/surveys … The tools include surveys to fill out before and after a patient’s stay as well as specific resources … The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys

183. CAHPS Surgical Care Survey (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-eng20-1451a.pdf
     October 01, 2011 - CAHPS Surgical Care Survey CAHPS® Surgical Care Survey Version: 2.0 Population: Adult Language: … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS® Surgical Care Survey Instructions for Front Cover Instructions for Format of Questionnaire

184. Participating in the 2022 CAHPS Home and Community-Based Services Survey Database: What You Need to Know | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/news-and-events/events/webinar-051823.html
     December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Speakers reviewed the HCBS CAHPS Survey and discussed the benefits and steps involved in participating … The HCBS CAHPS Survey Database is a joint project between the Agency for Healthcare Research and Quality … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

185. New Data Resources Provide Insights Into Patient Safety Risks | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/news/newsletters/e-newsletter/885.html
     October 01, 2023 - Featured Impact Case Study: University of Georgia Health Center Implements Results From AHRQ Survey on … Featured Impact Case Study: University of Georgia Health Center Implements Results From AHRQ Survey on … Patient Safety Culture A new Impact Case Study describes how AHRQ’s Medical Office Survey on Patient … Survey respondents rated UHC’s patient safety in terms of patient-centeredness, effectiveness, timeliness … ET for an overview of AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) for new users.

186. CAHPS Surgical Care Survey Spanish (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-sp20-1451b.pdf
     January 25, 2012 - CAHPS Surgical Care Survey Spanish CAHPS® Surgical Care Survey Version: 2.0 Population: Adult Language … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS® Surgical Care Survey Instructions for Front Cover Instructions for Format of Questionnaire

187. CAHPS Narrative Item Set for the Clinician & Group Survey (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
     June 01, 2021 - CAHPS Narrative Item Set for the Clinician & Group Survey Narrative Item Set for the Clinician … & Group Survey Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys provide a … CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment … Learn more about the CAHPS Narrative Item Set for the Clinician & Group Survey: https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/ elicitation/index.html AHRQ Pub.

188. The CAHPS User Network | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/about-cahps/user-network/index.html
     May 01, 2016 - Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … products, information about CAHPS-related products and services, technical assistance for survey users … Resources to support the implementation of a survey project, the public reporting of survey results, … and the use of CAHPS surveys to improve quality. … & Group Survey.

189. Understanding SOPS® Surveys: A Primer for New Users - Intro (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-intro.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Intro Understanding SOPS® Surveys: A Primer … , Lead Research Associate, User Network for SOPS, Westat 4 Agenda • AHRQ SOPS Program • SOPS Surveys … • SOPS Databases • SOPS Resources • Q&A 5 Understanding SOPS®Surveys: A Primer for New Users Need

190. CAHPS Clinician & Group Child Survey 3.0 (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
     August 01, 2015 - Survey users may change “provider” to “doctor” throughout the questionnaire. … For guidance, please see Preparing a Questionnaire Using the CAHPS Clinician & Group Survey. … File name: child-eng-cg30-2353a.docx Last updated: August 1, 2015 https://www.ahrq.gov/cahps/surveys-guidance … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … CAHPS® Clinician & Group Survey Instructions for Front Cover Instructions for Format of Questionnaire

191. Introducing the CAHPS Child Hospital Survey (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/1_carla_zema_intro.pdf
     January 22, 2015 - Introducing the CAHPS Child Hospital Survey Introducing the CAHPS Child Hospital Survey A Webcast … and related products, including the CAHPS Database • CAHPS Surveys • Assess patients’ experiences … Surveys Hospital In-Center Hemodialysis Nursing Home Ambulatory Care Surveys Clinician & … Core CAHPS Design Principles CAHPS Family of Surveys CAHPS Consortium Child HCAHPS Survey Development … HCAHPS Survey – Adult vs.

192. CAHPS Webcasts & Recent Events | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/news-and-events/events/index.html
     April 01, 2024 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Improving response rates and the representativeness of CAHPS survey data. … Database: What You Need to Know  (May 18, 2023) Understanding CAHPS Surveys: A Primer for New Users … (Child HCAHPS) Database (Webcast) (March 23, 2022) Understanding CAHPS Surveys: A Primer for New

193. The CAHPS Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
     March 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … providers seeking to improve their performance in the domains of patient experience measured by CAHPS surveys … Analyze the results of CAHPS surveys and other forms of patient feedback to identify strengths and weaknesses

194. Guidelines for Reporting CAHPS Survey Results | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/consumer-reporting/guidelines/index.html
     May 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Results to Consumers CAHPS Measures of Patient Experience Guidelines for Reporting CAHPS Survey … CAHPS Announcements Contact CAHPS Guidelines for Reporting CAHPS Survey … Reporting CAHPS Survey Results to Non-Consumers The results of CAHPS surveys are often reported to

195. Resource List - AHRQ Medical Office Survey (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medoffice-resourcelist.pdf
     April 01, 2023 - Resource List - AHRQ Medical Office Survey SOPS Medical Office Survey Resource List 1 Improving Patient … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … CAHPS® Surveys https://www.cahps.ahrq.gov/surveys-guidance/index.html The Consumer Assessment of Healthcare … This website provides information on the CAHPS® surveys, including the questionnaire and administration … CAHPS® Surveys 3. Institute for Patient- and Family-Centered Care 4.

196. Major Health Plan Quality Measurement Sets | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
     December 01, 2022 - Also, an NCQA-approved external survey organization must administer the CAHPS survey when it is part … CAHPS ® Health Plan Survey CAHPS refers to a family of standardized surveys that can be used to gather … The surveys are developed and supported by a consortium of researchers with funding from the Agency for … The CAHPS Health Plan Survey consists of over 40 items that ask the respondent to rate their experiences … For more information about the survey, visit the CAHPS website .

197. Data Entry and Analysis Tools | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/sops/resources/data-entry-analysis-tools.html
     September 01, 2022 - More topics in this section SOPS® About SOPS SOPS Surveys … Data Entry and Analysis Tools Improvement Resource Lists Impact Case Studies on SOPS Surveys … You can either manually enter your survey data or copy or paste values from your web survey output into … You can also export your survey data. … There is a tool for each of the SOPS surveys and supplemental item sets.

198. Using the Trademarked CAHPS Name | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/about-cahps/using-cahps-name/index.html
     May 01, 2022 - CAHPS Bibliography CAHPS Program FAQ Glossary Principles Underlying CAHPS Surveys … Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Securing the Trademark for a New Survey or Item Set CAHPS surveys and supplemental items have been … For example: CAHPS Health Plan Survey. CAHPS Clinician & Group Survey. … on modifying and naming CAHPS surveys . 1. 

199. Hospital Survey on Patient Safety Culture Version 2.0: Composites and Items (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
     August 01, 2019 - Hospital Survey on Patient Safety Culture Version 2.0: Composites and Items SOPSTM Hospital Survey … , and preparing and analyzing data, and producing reports, please read the Hospital Survey Version … This document is NOT the formatted survey for administration. … To view the formatted survey, refer to the SOPS Hospital Survey Version 2.0. … The item’s survey location is shown to the left of each item.

200. University of Georgia Health Center Relies on AHRQ Survey to Assess Culture of Safety and Quality | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/news/newsroom/case-studies/202303.html
     October 01, 2023 - Newsletter Events University of Georgia Health Center Relies on AHRQ Survey … All survey participants were asked to provide an overall patient safety rating for their area and to … To address concerns from 67 percent of the respondents who stated that it was difficult to voice concerns … Case Studies Impact Case Study Identifier: 2023-03 AHRQ Product(s): Surveys … Education: Curriculum, Medical Errors, Outcomes, Patient Safety, Quality of Care, Surveys