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141. CAHPS Health Information Technology Item Set | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/index.html
     July 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … They are designed to be administered as part of the Clinician & Group Survey , not on their own. … Browse the Health Information Technology Items for the Clinician & Group Survey . … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/index.html  

142. Spanish Translation of AHRQ's Hospital Survey on Patient Safety (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital_survey_composites-spanish.pdf
     October 01, 2009 - Spanish Translation of AHRQ's Hospital Survey on Patient Safety SOPSTM Hospital Survey Items and Composites … • To view the formatted questionnaire, refer to the Hospital Survey in Spanish. … o No reordering of survey items. … NOTE: This document is NOT part of the survey and SHOULD NOT BE DISTRIBUTED TO SURVEY RESPONDENTS. … A bilingual survey translator reviewed the Premier Hospital survey translation to assess whether the

143. Medical Expenditure Panel Survey (MEPS) | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cpi/about/otherwebsites/meps.ahrq.gov/index.html
     August 01, 2013 - set of large-scale surveys of families and individuals, their medical providers (doctors, hospitals, … Agency for Healthcare Research and Quality (AHRQ) Components MEPS is a family of three interrelated surveys … Settings MEPS surveys the civilian noninstitutionalized U.S. population. … Information Gathered in the Surveys MEPS-HC gathers data on individuals’ health status, health conditions … MEPS-MPC gathers information on MEPS-HC respondents’ medical expenditures, sources of payment, medical

144. Participating in the SOPS Community Pharmacy Survey Database | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/sops/databases/pharmacy/submission.html
     November 01, 2023 - More topics in this section SOPS® About SOPS SOPS Surveys … the Community Pharmacy Database Ambulatory Surgery Center Research Datasets for SOPS Surveys … aggregated results for all participating community pharmacies as well as results by community pharmacy and respondent … Respondent-level survey data following the appropriate data file specifications for each pharmacy site … provides overall findings and results by ambulatory surgery center characteristics and staff respondent

145. Diagnostic Safety Supplemental Item Set for Medical Office SOPS | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/sops/surveys/medical-office/supplemental-items/diagnostic-safety.html
     March 01, 2024 - More topics in this section SOPS® About SOPS SOPS Surveys … Diagnostic Safety Supplemental Item Set for Medical Office SOPS The AHRQ Surveys … Supplemental Item Set Diagnostic Safety Supplemental Item Set for the Medical Office Survey – English … Diagnostic Safety Supplemental Item Set for the Medical Office Survey – Spanish ( Word , 59 KB; PDF … Diagnostic Safety Results 2024 Results for the AHRQ Surveys on Patient Safety Culture ®  (SOPS ® )

146. CAHPS: Assessing Healthcare Quality From the Patient's Perspective (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/cahps-program-brief.pdf
     July 01, 2022 - Overview of CAHPS Surveys The CAHPS surveys assess healthcare quality by asking patients to report on … Survey ■ Hospice Survey ■ Home Health Care Survey ■ Surgical Care Survey Patient Experience With … ■ Nursing Home Surveys ■ Outpatient and Ambulatory Surgery Survey Finally, CAHPS surveys are available … ■ CAHPS surveys consist of a core set of questions that are administered to all respondents in a … ■ Descriptions of CAHPS surveys ■ Formatted surveys, evidence-based guidance on survey administration

147. Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
     January 01, 2017 - not used for closed-ended questions with scaled responses because it is not clear which question a respondent … Second, survey respondents were invited to comment on the open-ended questions after completing the … survey. … to the Elicitation Protocol differ from respondents to the closed-ended questions? … How do respondents to the Elicitation Protocol differ from respondents to the closed-ended questions?

148. CAHPS Child Hospital Survey Measures | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
     June 01, 2017 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Home and Community-Based Services Home Health Care Hospice Hospital Adult Survey … Child Survey Survey Measures Development In-Center Hemodialysis … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html  

149. Improving Patient Experience | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/quality-improvement/index.html
     October 01, 2023 - Learn more: Using CAHPS Clinician & Group Survey Data . Using CAHPS Health Plan Survey Data . … Analyze the results of CAHPS surveys to identify strengths and weaknesses. … In 2020, these researchers joined with other subject matter experts and survey stakeholders at AHRQ's … Strategies for Improving CAHPS Health Plan Survey Scores . … Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores .

150. Understanding SOPS® Surveys: A Primer for New Users - Gray (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-overview-surveys.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray Overview of the SOPS Surveys Laura Gray … Organization 13 What are the SOPS Surveys? … are composed of standardized questions — core items that support the comparability of survey content … Forms − English and Spanish − PDF and Word ► Survey Items and Composite Measures ► Survey User's … What are the SOPS Surveys?

151. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
     June 01, 2021 - https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html https://www.ahrq.gov/cahps … /surveys-guidance/item-sets/elicitation/index.html http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources … /modifying/index.html http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/modifying/index.html … https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html https://www.ahrq.gov/cahps/surveys-guidance … Clinician & Group Narrative Item Set Page 7 Oversight of Vendors Organizations that administer CAHPS surveys

152. Administering the CAHPS Child Hospital Narrative Item Set (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
     November 01, 2023 - /surveys-guidance/helpful-resources/modifying/index.html http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources … Anticipated Engagement by Respondents Users of this item set are likely to find a high level of respondent … In field testing of the Child Hospital Narrative Item Set, approximately two-thirds of survey respondents … Anticipated Length of Comments In experimental testing, the average narrative written by survey respondents … confidentiality of respondents.

153. Understanding SOPS® Surveys: A Primer for New Users - Gray (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-gray.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray Overview of the SOPS Surveys Laura Gray … SOPS Core Survey + SOPS Supplemental Item Sets = Customized SOPS Survey 17 SOPS Supplemental Item … Thomas et al, 2012 Survey Materials • AHRQ SOPS website: www.ahrq.gov/sops ► Survey Forms − English … and Spanish − PDF and Word ► Survey Items and Composite Measures ► Survey User's Guide − Gives step-by-step … are the SOPS Surveys?

154. Multiple Settings | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/patient-safety/settings/multiple/index.html
     August 01, 2023 - Surveys include: Settings: Clinician and group practices Web: ahrq.gov/cahps/surveys-guidance/cg … /cahps/surveys-guidance/home Hospices (hospice facility, hospital, home) Web: ahrq.gov/cahps/surveys-guidance … : ahrq.gov/cahps/surveys-guidance/ich Nursing homes (long-stay, short-stay, family member surveys) … ) Web: ahrq.gov/cahps/surveys-guidance/echo Specialized Surveys: Cancer care—inpatient and outpatient … Surveys on Patient Safety Culture™ (SOPS ® ) is a suite of staff-administered surveys that help health

155. CAHPS Elicitation Protocol Webcast (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
     January 01, 2017 - Program • Funded by the Agency for Healthcare Research and Quality (AHRQ) • Develops standardized surveys … and related products, including the CAHPS Database • CAHPS Surveys • Assess patients’ experiences … • Developed for both ambulatory and facility-based care 2 www.ahrq.gov/cahps CAHPS Family of Surveys … 3 Facility Surveys Hospital In-Center Hemodialysis Nursing Home Hospice Ambulatory Care Surveys … A structured series of 5 open-ended questions that: • Prompts survey respondents to tell a clear and

156. Measures From the CAHPS Health Literacy Item Sets | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/measures.html
     May 01, 2017 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/measures.html  

157. Elements of an Evaluation Plan | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/talkingquality/assess/evaluation-plan.html
     January 01, 2023 - For example, you might use a single community survey to address questions about whether your audience … Surveys may be administered by mail, by telephone, in person, or over the Web. … What's needed for surveys? … One or two interviewers ask the key informants a set of "open-ended" questions that permit respondents … of these transcripts are used to identify themes, patterns, and variations across different kinds of respondents

158. CAHPS Announcements | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/news-and-events/news/index.html
     February 01, 2024 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … response rates and the representativeness of survey data, particularly for those surveys required by … Speakers discussed ways to increase participation in CAHPS surveys, as well as current experiments to … This meeting explored how data from CAHPS surveys and other patient experience information can improve

159. Value and Efficiency Supplemental Item Set for Medical Office SOPS | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/sops/surveys/medical-office/supplemental-items/value-efficiency.html
     August 01, 2023 - More topics in this section SOPS® About SOPS SOPS Surveys … The 21 supplemental items may be added to the Medical Office Survey, just before the Background Questions … More information on the SOPS Value and Efficiency Supplemental Item Set for the Hospital Survey is … Supplemental Item Set Value and Efficiency Supplemental Item Set for the Medical Office Survey—English … https://www.ahrq.gov/sops/surveys/medical-office/supplemental-items/value-efficiency.html

160. HCBS CAHPS Survey Database: What You Need to Know - GINSBERG (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-ginsberg.pdf
     June 21, 2023 - HCBS CAHPS Survey Database: What You Need to Know - GINSBERG 5 AHRQ’S CAHPS® PROGRAM Caren Ginsberg … , Ph.D., CPXP Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality … settings and with health plans and providers ►Develops and operates voluntary databases for CAHPS survey … data 9 CAHPS Surveys: Gold standard for patient experience measurement CAHPS Surveys: ►Measure … : Gold standard for patient experience measurement Uses of CAHPS Surveys