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381. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
     March 01, 2020 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … The Intervention Customer service standards are already embedded in many of the CAHPS survey questions … of Interventions at Harvard Pilgrim: Performance on CAHPS Measures CAHPS Item (from Health Plan Survey

382. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
     March 01, 2020 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Experience Survey (QHP Enrollee Survey) that the Centers for Medicare & Medicaid Services (CMS) is using … This survey expands on the core Health Plan Survey to ask enrollees about— Access to interpreters when … satisfaction by members on several measures related to cultural competency, including: the percentage of respondents … American Community Survey Reports. United States Census Bureau; Aug 2013.

383. Organizing Quality Measures To Reduce Information Overload | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/talkingquality/translate/organize/index.html
     March 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … , patient experience) Organizing Measures by Data Source (e.g., medical records, claims, patient surveys

384. Strategy 6D: Internet Access for Health Information and Advice | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6d-internet.html
     April 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … A Pew survey found that many seekers of health information on the Internet do not follow recommended … S, Bundorf MK, Use of the Internet and E-Mail for Health Care Information: Results From a National Survey

385. Organizing Quality Measures by Data Source | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/talkingquality/translate/organize/datasource.html
     November 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … report sponsors gain access to information from one particular source of data—a patient experience survey … (The one exception is data from surveys; there are sizable groups of consumers who are either very attracted

386. Strategy 6G: Training To Advance Physicians' Communication Skills | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
     March 01, 2020 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts

387. Strategy 6I: Shared Decisionmaking | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6i-shared-decisionmaking.html
     April 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts

388. COVID-19 Pandemic Led to Long Absences, Reduced Hours, and Job Exits Among the U.S. Healthcare Workforce (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/nhqdr-data-spotlight-healthcare-workforce-covid.pdf
     May 11, 2023 - According to the 2022 results from AHRQ’s Surveys on Patient Safety Culture® (SOPS®) Workplace Safety … Supplemental Item Set for Hospitals, 34% of respondents from 40 hospitals experienced symptoms of burnout … Respondents completed the survey between May 2021 and July 2022. … American Community Survey, Health Workforce by Race and Ethnicity, 2020-2021. https://www.census.gov/ … programs-surveys/acs.

389. Strategy 6R: Reminder Systems for Immunizations and Preventive Services | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/strategy6r-reminder-systems.html
     March 01, 2020 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts

390. Patient Safety Awareness Week 2020 | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/patient-safety/news-events/psaw-2020/index.html
     December 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys on Patient Safety Culture® (SOPS®) Medical Office Survey: 2020 User Database Report  (PDF, 441

391. Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/programs/index.html?page=2
     April 28, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Medical Expenditure Panel Survey (MEPS) MEPS is a set of large-scale surveys of families and individuals

392. Gap Analysis Facilitator's Guide: Appendix C | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
     August 01, 2022 - Inconsistent/Unsure— This means the respondents are unsure about this question or the respondents indicate … No— This means the respondents have answered negatively about this question.   … Has a safety culture survey been completed?         … Culture Measurement and Feedback Were the results of the most recent safety and culture surveys distributed … Are survey findings used to guide process improvement interventions?        

393. Describe the Source of Data for Health Care Quality Scores | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/talkingquality/translate/labels/describe-source.html
     November 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … If the information came from a survey, who was surveyed and when, who collected the data, and how many … surveys were collected. … At times, you may need to add a specific sentence such as “Source of Data: A standardized survey of a … For example: “300 patients discharged from the hospital in the last 60 days answered a survey question

394. Health Literacy Improvement Tools | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/health-literacy/improve/index.html
     March 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … efforts to improve organizational are available for the CAHPS Clinician/Group, Hospital, and Health Plan surveys

395. National Advisory Council for the Agency for Healthcare Research and Quality to Hold Hybrid Meeting on November 16, 2023 | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/news/newsroom/press-releases/nac-meeting-nov16.html
     November 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Center for Quality Improvement and Patient Safety (CQuIPS), AHRQ; Caren Ginsberg, Ph.D., Director, CAHPS Surveys

396. EvidenceNOW: Practice Survey | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/evidencenow/projects/heart-health/research-results/research/practice-survey-ny.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Advancing Heart Health Research and Results Results EvidenceNOW: Practice Survey … New York City Cooperative Resource: Practice Survey—Demographics/EHR (PDF, 724.5 KB, 13 … pages) This practice survey was fielded by an EvidenceNOW Cooperative. … https://www.ahrq.gov/evidencenow/projects/heart-health/research-results/research/practice-survey-ny.html

397. Department of Commerce Agency Uses MEPS for New Scrutiny of Health Care Spending | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/news/newsroom/case-studies/201538.html
     January 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Search All Impact Case Studies January 2016 Data from AHRQ's Medical Expenditure Panel Survey … MEPS—a set of large-scale surveys of families and individuals, their health care providers, and employers—collects … BEA economists who developed the HCSA started with MEPS as the only nationally representative survey … Impact Case Study Identifier: 2015-38 AHRQ Product(s): Medical Expenditure Panel Survey

398. Build Trust in the Sponsor of a Health Care Quality Report | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/talkingquality/explain/communicate/trust.html
     December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … The studies have been to support reports on various CAHPS surveys, on the AHRQ Quality Indicators, on

399. Examples of Physician Quality Measures for Consumers | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/talkingquality/measures/setting/physician/examples.html
     September 01, 2019 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … electronic health records, or medical charts, whereas interpersonal quality is measured using patient surveys

400. What Health Care Quality Measures Will You Report? | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/talkingquality/plan/quality-measures.html
     November 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … only one kind of data, such as clinical process measures, while others also include patient experience surveys