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141. Patient Experience Measures from the CAHPS® Child Hospital Survey (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/measures-child-hcahps-909.pdf
     March 20, 2017 - Available for the Child Hospital Survey: Questionnaires • CAHPS Child Hospital Survey: Overview … of the Questionnaire • CAHPS Child Hospital Survey 1.0 (English and Spanish) Survey Administration … Available for all CAHPS surveys: • Analyzing CAHPS Survey Data: Free programs for analyzing the … Types of Measures Like all CAHPS surveys, the CAHPS Child Hospital Survey generates three types of … Cognitive testing with parents indicated that the use of these groupings made it easier for respondents

142. CAHPS Measures of Patient Experience | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/consumer-reporting/measures/index.html
     September 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … , which reflect respondents’ ratings on a scale of 0 to 10; and single-item measures. … Measures From the CAHPS Ambulatory Care Surveys CAHPS Health Plan Survey Measures (versions 5.0) … Care Survey Measures CAHPS Dental Plan Survey Measures Experience of Care and Health Outcomes (ECHO

143. Participating in the CAHPS Home and Community-Based Services Survey Database | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/cahps-database/hcbs-database/participate.html
     January 01, 2024 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Health Plan … Survey Database Child Hospital Survey Database Home and Community-Based Services Survey … Research Datasets for CAHPS Surveys Webcasts & Recent Events Reporting Results to … Survey instruments must not omit any of the survey items related to respondent characteristics.

144. Participating in the CAHPS Health Plan Survey Database | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/cahps-database/hp-database/participate.html
     December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Health Plan … Survey Database Participating in the Health Plan Survey Database Child Hospital Survey … Research Datasets for CAHPS Surveys Webcasts & Recent Events Reporting Results … Survey instruments must not omit any of the survey items related to respondent characteristics.

145. Understanding SOPS® Surveys: A Primer for New Users - Intro (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-intro.pdf
     January 12, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Intro Understanding SOPS® Surveys: A Primer … Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Theresa … Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Joann … (Moderator) Project Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat … 4 Agenda • AHRQ SOPS Program • SOPS Surveys • SOPS Databases • SOPS Resources • Q&A 5

146. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Access to Mental Health Care Services | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
     May 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Survey users can also create a composite for the two counseling items (MH3 and MH4) by adding responses … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html

147. Improving Patient Experience | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/quality-improvement/index.html
     October 01, 2023 - Learn more: Using CAHPS Clinician & Group Survey Data . Using CAHPS Health Plan Survey Data . … Analyze the results of CAHPS surveys to identify strengths and weaknesses. … In 2020, these researchers joined with other subject matter experts and survey stakeholders at AHRQ's … Strategies for Improving CAHPS Health Plan Survey Scores . … Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores .

148. SOPS Databases | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/sops/databases/index.html
     September 01, 2023 - on Patient Safety Culture™ (SOPS ® ) Databases as central repositories for survey data from each of … the SOPS surveys and SOPS supplemental item sets. … Participation in the SOPS Databases is free and open to users of the surveys to voluntarily submit their … Select the survey name below for detailed information about participating in each of the SOPS databases … SOPS Survey 2023 2024 Ambulatory Surgery Center June 1-22   Medical Office Diagnostic

149. CAHPS Health Plan Survey Child Medicaid Survey 5.1 (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
     October 01, 2020 - CAHPS Health Plan Survey Child Medicaid Survey 5.1 CAHPS Health Plan Survey Version: Child Medicaid … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/hp/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys- guidance/item-sets … /hp/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html

150. Survey on Patient Safety (facility version) (doc file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
     November 15, 2019 - Survey on Patient Safety (facility version) Survey on Patient Safety Instructions This survey asks for … SECTION A: Your Work Area/Unit In this survey, think of your work area as the unit, department, or clinical … reports or more SECTION H: Background Information This information will help in the analysis of the survey … THANK YOU FOR COMPLETING THIS SURVEY. 1 5

151. Tip Sheet: Improving Response Rates on the AHRQ Surveys on Patient Safety Culture (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/sopstipsheet.pdf
     November 05, 2013 - Tip Sheet: Improving Response Rates on the AHRQ Surveys on Patient Safety Culture Tip Sheet: Improving … Response Rates on the AHRQ Surveys on Patient Safety Culture This Tip Sheet will help you understand … A survey response rate is the number of completed surveys returned by eligible respondents divided by … For Web surveys, send short weekly thank you/reminder emails. … Staff are more likely to participate in future surveys when they know the results will be used for

152. Resource List - AHRQ Nursing Home Survey (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
     April 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … CAHPS® Nursing Home Surveys https://cahps.ahrq.gov/surveys-guidance/nh/index.html The CAHPS program … instruments: an in-person questionnaire for long-term residents, a mail questionnaire for recently … discharged short-stay residents, and a questionnaire for residents’ family members. 7. … CAHPS® Nursing Home Surveys 7.

153. Understanding CAHPS® Surveys: A Primer for New Users Infographic (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
     February 01, 2019 - Understanding CAHPS® Surveys: A Primer for New Users Infographic Understanding CAHPS® Surveys: A Primer … timely appointments Coordinated care from doctors and nurses Easy access to information CAHPS Surveys … with Health Plans Health Plans Dental Plans Home and Community- Based Services Use of CAHPS Surveys … Certification and recognition Value-based purchasing Health services research Resources to Support Survey … Users CAHPS Ambulatory Care Improvement Guide Free technical assistance Web site: Surveys,

154. Elements of an Evaluation Plan | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/talkingquality/assess/evaluation-plan.html
     January 01, 2023 - For example, you might use a single community survey to address questions about whether your audience … Surveys may be administered by mail, by telephone, in person, or over the Web. … What's needed for surveys? … One or two interviewers ask the key informants a set of "open-ended" questions that permit respondents … of these transcripts are used to identify themes, patterns, and variations across different kinds of respondents

155. Transitioning to the SOPS™ Hospital Survey Version 2.0: What’s Different and What To Expect, Part II: Appendixes (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
     September 01, 2019 - Surveys on Patient Safety Culture™ and SOPS™ are trademarks of AHRQ. … There are more staff position and unit/work area categories in HSOPS 2.0, so fewer respondents have … To administer surveys to a sample of providers and staff, refer to Table B-1, which shows the minimum … version is complete, simultaneous administration of the surveys can begin. … For further information about how to administer the surveys and analyze the data, refer to the AHRQ

156. Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
     January 01, 2019 - Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … the Agency for Healthcare Research and Quality Updated January 2019 https://www.ahrq.gov/sops/surveys … The tools include surveys to fill out before and after a patient’s stay as well as specific resources … The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys

157. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
     March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Strategies for Improving … CAHPS Clinician & Group (CG-CAHPS) Survey Scores A Webcast Presented by the AHRQ CAHPS User Network … Facility Surveys Hospital In-Center Hemodialysis Nursing Home Ambulatory Care Surveys Clinician … MA (Moderator) 12 www.cahps.ahrq.gov Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey … Scores CAHPS Webcast Series CAHPS Family of Surveys Facility Surveys Ambulatory Care Surveys Our

158. CAHPS Narrative Item Set for the Clinician & Group Survey (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
     June 01, 2021 - CAHPS Narrative Item Set for the Clinician & Group Survey Narrative Item Set for the Clinician … & Group Survey Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys provide a … CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment … Learn more about the CAHPS Narrative Item Set for the Clinician & Group Survey: https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/ elicitation/index.html AHRQ Pub.

159. Understanding SOPS® Surveys: A Primer for New Users - Intro (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-intro.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Intro Understanding SOPS® Surveys: A Primer … , Lead Research Associate, User Network for SOPS, Westat 4 Agenda • AHRQ SOPS Program • SOPS Surveys … • SOPS Databases • SOPS Resources • Q&A 5 Understanding SOPS®Surveys: A Primer for New Users Need

160. CAHPS Clinician & Group Child Survey 3.0 (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
     August 01, 2015 - Survey users may change “provider” to “doctor” throughout the questionnaire. … For guidance, please see Preparing a Questionnaire Using the CAHPS Clinician & Group Survey. … File name: child-eng-cg30-2353a.docx Last updated: August 1, 2015 https://www.ahrq.gov/cahps/surveys-guidance … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … CAHPS® Clinician & Group Survey Instructions for Front Cover Instructions for Format of Questionnaire