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361. CAHPS Elicitation Protocol Webcast (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
     January 01, 2017 - informed by considerations for field implementation 151 • Aspirations: Protocol that can augment CAHPS surveys … www.ahrq.gov/cahps Illustrating less effective elicitation, from “matched” respondents • A less fulsome … www.ahrq.gov/cahps Field testing the protocol in real world settings 24 • Response Rates (of survey … measures • Highlight domains of care that are important to patients but not included on CG-CAHPS surveys … Illustrating more effective elicitation, from “matched” respondents Quantified Results 1: Completeness

362. S | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/topics/s.html
     April 29, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Problems Social Determinants of Health Spanish-Language Resources Substance Abuse Surgery Surveys

363. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/index.html?page=4
     June 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … (MEPS) (17) Medical Office Survey on Patient Safety (2) Medication-Assisted Treatment for Opioid … Simulation Dictionary (1) State Snapshots (1) Staying Active and Healthy With Blood Thinners (8) Surveys … Respiratory Conditions (5) Rural Health (6) Safety Net (2) Screening (4) Simulation (1) Surveys … : 2017-09 AHRQ Product(s): Hospital Survey on Patient Safety Culture, Surveys on Patient Safety Culture

364. Final Progress Report: APPLIED STRATEGIES FOR IMPROVING PATIENT SAFETY (ASIPS) (pdf file)
     healthcare411.ahrq.gov/sites/default/files/2024-02/pace-report.pdf
     January 01, 2024 - Participant Survey Two surveys of participants’ views of the PSRS were conducted. 7 Pharmacy Callbacks … For every visit, during one half-day session, each clinician completed a questionnaire about patient … The questionnaire collected the type of missing clinical information, the frequency, and the presumed … We received 284 completed surveys, of which 170 (60%) indicated that the respondent or a family member … demonstrated that the taxonomy can be used to code other event types reported through chart abstraction or community

365. Re-Engineered Discharge (RED) Toolkit | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/patient-safety/settings/hospital/red/toolkit/index.html
     April 01, 2023 - (phone version) Patient Outcome Survey (mailed version) Tool 6: How To Monitor RED Implementation … Workbooks and Contact Sheets         Electronic Health Records and the RED Workstation         Patient Surveys … (mailed version)     Patient Outcome Survey (phone version)     References Tool 7: Understanding … 34 KB] Phone Call Role Play [PDF, 61 KB] Phone Call Role Play [Word, 31 KB] Patient Outcome Surveys … (mail and phone versions) [PDF, 106 KB] Patient Outcome Surveys (mail and phone versions) [Word,

366. 2016 CAHPS Health Plan Survey Database Chartbook (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
     January 01, 2016 - Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents and health plans … All results presented in these charts are calculated at the respondent level. … Table A-1. 2016 Survey Respondents and Health Plans by State State Adult Medicaid Child Medicaid CHIP … Adult Medicare Respondents Plans Respondents Plans Respondents Plans Respondents Plans Alabama 423 … Medicare Respondents Plans Respondents Plans Respondents Plans Respondents Plans North Carolina -

367. Enhancing Safety for Patients with Limited English Proficiency Train-the-Trainer Instructor Guide (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigstafftrain.pdf
     November 19, 2008 - Before we start the module, I‟d like you to complete some baseline surveys. … You will have 10 minutes to complete these surveys. … (Collect baseline surveys and thank participants.) … Outcomes Survey. … As a reminder, you do not have to put your names on any of the survey questionnaires.

368. Military Hospitals Employ AHRQ Hospital Survey on Patient Safety Culture | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/cquips0703.html
     October 01, 2014 - Among the three Services' respondents (e.g., clinical staff, house staff, nonclinical staff, active duty … The majority of respondents were active duty military providing direct patient care, working 50-59 hours … Half of all respondents worked in the MHS facility from one to five years, with 49 percent assigned to … The majority of respondents gave their overall work area a grade of "A-Excellent" or "B-Very Good." … on Patient Safety Culture, Surveys on Patient Safety Culture Topic(s): Patient

369. Strategy 6A: Open Access Scheduling for Routine and Urgent Appointments | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6a-openaccess.html
     March 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Table 6.A-1 shows aggregated results from surveys fielded in 2016. Table 6.A-1. … How often respondents got needed care: Percent answering never or sometimes   2016 Adult 6-Month … Survey 3.0 2016 Child 6-Month Survey 3.0 2016 Adult 12/6-Month Survey 2.0 Getting timely appointments

370. Patient Outcome Survey (mailed version (pdf file)
     healthcare411.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.pdf
     February 14, 2013 - Patient Outcome Survey (mailed version 1 Patient Outcome Survey (mailed version) For hospitals needing … HOSPITAL DISCHARGE SURVEY SURVEY INSTRUCTIONS You should fill out this survey only if you were the … Overview This phone interview script is provided to assist interviewers while attempting to reach the respondent … The script explains the purpose of the survey and confirms necessary information about the respondent … Interviewers must not conduct the survey with a proxy respondent.

371. Staff Training Instructor Guide | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/teamstepps/lep/traintrainers/lepigstafftrain.html
     October 01, 2020 - Before we start the module, I'd like you to complete some baseline surveys. … The surveys are anonymous and will help us track our progress as a team. … Everyone in this session should complete the Learning Outcomes Survey. … You will have 10 minutes to complete these surveys. … (Collect baseline surveys and thank participants.)  

372. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
     December 01, 2018 - across all 9 sites (intervention and control): – PG/CG-CAHPS scores – All-Staff Patient Comments Surveys … comments – Indicate valence and frequency of themes (but include “outliers” too) – Link comments to survey … Full Narrative Drill Down 50 Phase 2 Next Steps (July-December 2018)  Analyze “patient comments survey … Elicitation Protocol through the Fall to provide updated content to feedback reports  Field second staff survey

373. Readiness Assessment Survey (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
     September 01, 2012 - Readiness Assessment Survey TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency … Module Staff Training Handouts Readiness Assessment Survey Is Your Organization Ready for This TeamSTEPPS … Enhancing Safety for Patients With Limited English Proficiency Learning Outcomes Survey For each of the … Please answer the questions below truthfully to the best of your abilities and return the survey to _ … 1 Yes Do not complete this questionnaire 2 No 1. What languages do you speak very well? a.

374. Readiness Assessment Survey (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
     September 01, 2012 - Readiness Assessment Survey TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency … Module Train the Trainer Handouts Readiness Assessment Survey Is Your Organization Ready for This … Please answer the questions below truthfully to the best of your abilities and return the survey to _ … 1 Yes Do not complete this questionnaire 2 No 1. What languages do you speak very well? a. … Enhancing Safety for Patients With Limited English Proficiency Patient Outcomes Survey[footnoteRef:1]

375. AHRQ CVE Pilot Study_Hospital Final Report_11-2-2017 (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalvaluepilotreport.pdf
     November 01, 2017 - Surveys on Patient Safety Culture™ and SOPS™ are registered trademarks of AHRQ. … Week Respondent Characteristics Pilot Respondents Tenure in the Hospital Number Percent Less than … Overall Results by Hospital Respondent Characteristics 21 8. … of respondents who answered positively when looking at the survey items that measure each value and … Composite-Level and Item-Level Results by Hospital Bed Size Overall Results by Hospital Respondent

376. Readiness Assessment Survey (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.pdf
     September 01, 2012 - Readiness Assessment Survey TeamSTEPPS® Enhancing Safety for Patients With Limited English … Proficiency Module Train the Trainer Handouts Readiness Assessment Survey Is Your … As part of our quality improvement activities, we are conducting a brief survey about the care we … Please answer the questions below truthfully to the best of your abilities and return the survey to … 1  Yes  Do not complete this questionnaire 2  No 1.

377. Readiness Assessment Survey (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.pdf
     September 01, 2012 - Readiness Assessment Survey TeamSTEPPS® Enhancing Safety for Patients With Limited English … Proficiency Module Staff Training Handouts Readiness Assessment Survey Is Your Organization … Enhancing Safety for Patients With Limited English Proficiency Learning Outcomes Survey For each … Please answer the questions below truthfully to the best of your abilities and return the survey to … 1  Yes  Do not complete this questionnaire 2  No 1.

378. 2019 CAHPS Health Plan Survey Database Chartbook (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
     January 01, 2019 - Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State included … All results presented in these charts are calculated at the respondent level. … Medicare To provide context for the 2019 results, the percentage distribution of survey respondents … Respondents by State CAHPS Health Plan Survey Database 2019 Chartbook: What Consumers Say About … Respondents by State CAHPS Health Plan Survey Database 2019 Chartbook: What Consumers Say About

379. The CAHPS® Ambulatory Care Improvement Guide (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/cahps-improvement-guide.pdf
     January 01, 2016 - Guide PROJECT SUMMARY The CAHPS® Ambulatory Care Improvement Guide The Aim The CAHPS Health Plan Survey … and the CAHPS Clinician & Group Survey are widely used by health care providers, payers, and purchasers … Many organizations share the results of these surveys both privately and publicly to inform medical … many find the process of improving patients’ experiences with care to be challenging—in part because survey … Users of the Guide can also find over a dozen improvement strategies organized by CAHPS survey topics

380. 2017 CAHPS Health Plan Survey Database Chartbook (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
     January 01, 2017 - Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State included … All results presented in these charts are calculated at the respondent level. …  Medicare To provide context for the 2017 results, the percentage distribution of survey respondents … RESPONDENTS BY STATE Table A-1 shows data submissions to the CAHPS Health Plan Survey Database by … Table A-1. 2017 Survey Respondents by State State Medicaid Medicaid CHIP Medicare Adult Child Child