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241. Patient Safety Awareness Week 2024 | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/patient-safety/news-events/psaw-2024/index.html
     March 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … This year, AHRQ features the launch of TeamSTEPPS 3.0, the latest in teamwork optimization; the Surveys … Surveys on Patient Safety Culture Program AHRQ's Surveys on Patient Safety Culture (SOPS) Program … Supplemental item sets can be added to the SOPS Hospital and Nursing Home Surveys to assess workplace

242. Cuestionario sobre la de seguridad de los pacientes en los hospitales (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital_survey-spanish.pdf
     November 18, 2019 - Cuestionario sobre la de seguridad de los pacientes en los hospitales SOPSTM Hospital Survey Version … • For the survey items grouped according to the safety culture composites they are intended to … • To participate in the AHRQ Hospital Survey on Patient Safety Culture Comparative Database, the … o No changes to any of the survey item text and response options. … o No reordering of survey items.

243. Introducing the CAHPS Cancer Care Survey (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-yost.pdf
     June 13, 2017 - Introducing the CAHPS Cancer Care Survey ©2017 MFMER | slide-32 CAHPS Cancer Care Survey Sampling … ©2017 MFMER | slide-37 Sampling Recommendations • Three parallel surveys; therefore, three separate … , please disregard this survey … ” ©2017 MFMER | slide-41 Sampling Recommendations • Avoid Overlap with Surveys Mandated by CMS … This delay permits CMS to first field the surveys designed for program monitoring and national public

244. Improving Value and Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental Item Sets (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
     May 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … Suggestions for resources you would like added to the list, questions about the survey, or requests … /value-efficiency.html https://www.ahrq.gov/sops/surveys/hospital/index.html https://www.ahrq.gov/sops … /surveys/medical-office/index.html mailto:SafetyCultureSurveys@westat.com SOPS Value and Efficiency … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys 3.

245. Improving Your Response Rates on the AHRQ Hospital Survey on Patient Safety Culture: Podcast Transcript (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/rrpodtrans.pdf
     August 01, 2013 - Caschette, Administrator of Safety and Quality at Memorial Healthcare System Moderator Theresa Famolaro, Surveys … I’m Theresa Famolaro from Westat and I manage the databases for the AHRQ Surveys on Patient Safety Culture … had always done it electronically via a Zoomerang and we chose to do this because we use Zoomerang surveys … If you need any help or assistance on any of the AHRQ Surveys on Patient Safety Culture, please feel … for joining us and we look forward to bringing you more stories and experiences from users of the Surveys

246. CAHPS Patient Narrative Item Sets (webcast) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-111621.html
     December 01, 2021 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … They also previewed Narrative Item Sets in development for the CAHPS Health Plan Survey and the Child … HCAHPS Survey. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

247. Major Health Plan Quality Measurement Sets | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
     December 01, 2022 - Also, an NCQA-approved external survey organization must administer the CAHPS survey when it is part … CAHPS ® Health Plan Survey CAHPS refers to a family of standardized surveys that can be used to gather … The surveys are developed and supported by a consortium of researchers with funding from the Agency for … The CAHPS Health Plan Survey consists of over 40 items that ask the respondent to rate their experiences … For more information about the survey, visit the CAHPS website .

248. The Power of Patient Stories for Improving the Patient Experience (Webcast) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-051222.html
     June 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … narratives can provide about patients’ experiences with care that cannot be captured via closed-ended survey … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

249. Medical Expenditure Panel Survey (MEPS) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/data/meps.html
     March 01, 2023 - Annual surveys of individuals and families, as well as their health care providers, provide data on health … MEPS is a set of large-scale surveys of families and individuals and their medical providers, and employers … The MEPS Household Component (MEPS-HC)  survey collects information from families and individuals that … The MEPS Medical Provider Component (MEPS-MPC)  survey collects information from providers of medical … The MEPS Insurance Component (MEPS-IC)  survey collects information from employers in the private sector

250. AHRQ Data Tools | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cpi/about/otherwebsites/data-tools/index.html
     August 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … provides a consolidated and consistent experience for flexibly exploring the data from several AHRQ surveys … Components The AHRQ Data Tools website provides tools for the following AHRQ surveys and associated … databases: Medical Expenditures Panel Survey (MEPS) Household Component (MEPS-HC) Insurance Component … ) Clinicians and Groups Survey (CG-CAHPS)     National Healthcare Quality and Disparities Reports

251. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
     January 01, 2023 - CAHPS Child Hospital Survey Database 2023 Chartbook 5 Highlights of Respondent Characteristics … Level of Results Child HCAHPS Survey Database results are calculated at the respondent level only. … A respondent is defined as an individual who has completed or partially completed a Child HCAHPS Survey … Respondent-level survey results are calculated across all respondents in the Database, ignoring their … Database 2023 Chartbook C-1 https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance

252. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
     February 01, 2020 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … and business outcomes, make a compelling case for improving patient experience as measured by CAHPS surveys … These surveys are conducted annually with results reported publicly on the Medicare Plan Finder website … Examining the role of patient experience surveys in measuring health care quality. … The use of patient satisfaction surveys and alternate coding procedures to predict malpractice risk.

253. Improving Health Information Technology (IT) Patient Safety: A Resource List for Users of the AHRQ Health Information Technology Supplemental Item Set (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/patient-safety-technology-resources.pdf
     May 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … AHRQ) Health Information Technology (IT) Patient Safety Supplemental Item Set for the SOPS Hospital Survey … Suggestions for resources you would like added to the list, questions about the survey, or requests … /hospital/supplemental-items/health-it.html https://www.ahrq.gov/sops/surveys/hospital/index.html https … ://www.ahrq.gov/sops/surveys/hospital/index.html mailto:SafetyCultureSurveys@westat.com SOPS Health

254. AHRQ's Patient Safety Culture Survey Targets Improvement at Cincinnati Children's Hospital | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/cquips0605.html
     October 01, 2014 - , making the last week to respond to the survey coincide with Patient Safety Week in mid-March. … The hospital staff plans to administer the survey at the same time every year. … AHRQ's Hospital Survey on Patient Safety Culture brought in more responses than previous employee surveys … response rate was lower than desired, it was still considerably higher than the responses to other culture surveys … on Patient Safety Culture, Surveys on Patient Safety Culture Topic(s): Patient

255. Strategies for Improving CAHPS Health Plan Survey Scores | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/news-and-events/events/20160413/webcast-041316-video.html
     June 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Announcements Contact CAHPS Strategies for Improving CAHPS Health Plan Survey … originally created June 2016 Internet Citation: Strategies for Improving CAHPS Health Plan Survey

256. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
     October 29, 2018 - • A structured series of 5 open-ended questions designed for use with the CAHPS Clinician & Group Survey … • The Elicitation Protocol is intended to:  Prompt survey respondents to tell a clear and comprehensive … story about their experience with a provider and his/her office staff  Complement the closed-ended survey … Key Actors 20 www.ahrq.gov/cahps Implementation Guidance Document https://www.ahrq.gov/cahps/surveys-guidance … /item-sets/elicitation/index.html 21 https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation

257. CAHPS Clinician & Group Survey Comparison (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
     July 27, 2021 - CAHPS Clinician & Group Survey Comparison CAHPS Clinician & Group Survey Differences Page 1 … CAHPS Clinician & Group Survey: Differences between the core items in 3.0, 3.1, and Visit 4.0 (beta … Please think of that person as you answer the survey. 2. … The questions in this survey will refer to the provider named in Question 1 as “this provider.” … Please think of this provider as you answer the survey. 2.

258. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/news-and-events/events/031516/webcast-video-031516.html
     June 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Webcasts & Recent Events Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Contact CAHPS Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey

259. Module Menus | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/menus.html
     February 01, 2022 - Getting feedback with surveys. Survey basics: Survey considerations. Custom surveys. … Steps to create a custom survey. Voices from the field (video). Standardized surveys. … CAHPS® Clinician and Group (CG) Survey. Visual surveys. Caution in interpreting survey data. … Apply your knowledge: Design a survey. … survey data.

260. Advancing the Impact of Consumer Experience of Care Measurement: What’s Next? | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/blog/ahrqviews/consumer-experience-measurement.html
     September 01, 2023 - Experience-of-care measurement surveys and comments do address this but can do more to identify opportunities … When adding new questions to surveys, care should be taken to solicit information that is actionable … When it debuted 28 years ago, the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys … CAHPS surveys quickly became the gold standard for understanding patients’ care experiences across institutions … The CAHPS Health Plan Survey  was the first nationally available survey that was statistically valid