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201. Participating in the 2022 CAHPS Home and Community-Based Services Survey Database: What You Need to Know | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-051823.html
     December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Speakers reviewed the HCBS CAHPS Survey and discussed the benefits and steps involved in participating … The HCBS CAHPS Survey Database is a joint project between the Agency for Healthcare Research and Quality … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

202. Using the Trademarked CAHPS Name | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/about-cahps/using-cahps-name/index.html
     May 01, 2022 - CAHPS Bibliography CAHPS Program FAQ Glossary Principles Underlying CAHPS Surveys … Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Securing the Trademark for a New Survey or Item Set CAHPS surveys and supplemental items have been … For example: CAHPS Health Plan Survey. CAHPS Clinician & Group Survey. … on modifying and naming CAHPS surveys . 1. 

203. HCBS CAHPS Survey Database: What You Need to Know - CORROTHERS (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-corrothers.pdf
     January 01, 2021 - Overview • Central repository of data for selected CAHPS surveys o CAHPS Health Plan (HP) Survey o … CAHPS Home and Community-Based Services (HCBS) Survey o NEW: CAHPS Child Hospital (CHCAHPS) Survey … interested in submitting data complete four easy steps: Step 1 Register Step 2 Sign DUA Step 3 Upload Questionnaire … if staff could not come 60% Staff made sure respondent had enough privacy when dressing, showering, … the way respondent wanted them to 89% Staff explained things in a way that was easy to understand 83%

204. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
     April 01, 2023 - Resource List - AHRQ Ambulatory Surgery Center Survey SOPS Ambulatory Surgery Center Survey Resource … Safety in Ambulatory Surgery Centers: A Resource List for Users of the AHRQ Ambulatory Surgery Center Survey … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … for the Agency for Healthcare Research and Quality Updated April 2023 https://www.ahrq.gov/sops/surveys … The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys

205. SOPS Workplace Safety Supplemental Item Set for Nursing Homes (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/WorkplaceSafetyForNursingHomes.pdf
     January 01, 2023 - Development, Pilot Study, and Psychometric Analysis of the AHRQ Surveys on Patient Safety Culture™ ( … Mark Linzer’s Mini-Z 2.0 survey tool (https://www.professionalworklife.com/mini-z-survey). … https://www.ahrq.gov/sops/surveys/nursing-home/index.html https://www.ahrq.gov/sops/databases/nursing-home … /index.html https://www.ahrq.gov/sops/databases/nursing-home/index.html https://www.ahrq.gov/sops/surveys … /nursing-home/supplemental-items/workplace-safety.html https://www.ahrq.gov/sops/surveys/nursing-home

206. Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
     January 01, 2017 - The suite of ambulatory care surveys has expanded to include not only the Health Plan Survey, which is … The Elicitation Protocol is a structured series of five open-ended questions that prompt survey respondents … CAHPS surveys. … So, this has implications for a Web survey in that you'd want to give respondents ample space to respond … They inform the respondent of the survey and its purpose, they let them know how the survey's going

207. SOPS® Workplace Safety Supplemental Item Set for the SOPS Nursing Home Survey (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/WorkplaceSafetyForNursingHomes-Spanish.docx
     January 01, 2023 - SOPS® Workplace Safety Supplemental Item Set for the SOPS Nursing Home Survey SOPS® Workplace Safety … Supplemental Item Set for the SOPS Nursing Home Survey Language: Spanish Purpose: This supplemental … item set was designed for use with the core SOPS® Nursing Home Survey to help nursing homes assess the … Development, Pilot Study, and Psychometric Analysis of the AHRQ Surveys on Patient Safety Culture™ (SOPS … Mark Linzer’s Mini-Z 2.0 survey tool (https://www.professionalworklife.com/mini-z-survey).

208. CAHPS Nursing Home Survey: Family Member Instrument (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
     September 01, 2011 - Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS Nursing Home Survey Family Member Survey Survey Instructions Answer each question by marking … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey

209. Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey on Patient Safety Culture (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
     May 01, 2023 - Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … Updated May 2023 SOPS Community Pharmacy Survey Resource List 1 https://www.ahrq.gov/sops/surveys … SOPS Community Pharmacy Survey Resource List 3 http://www.ismp.org/Survey/NewMssacap/Index.asp https … The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys

210. Guidelines for Reporting CAHPS Survey Results | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/consumer-reporting/guidelines/index.html
     May 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Systems (CAHPS)® Reporting Results to Consumers Guidelines for Reporting CAHPS Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Reporting CAHPS Survey Results to Non-Consumers The results of CAHPS surveys are often reported to

211. Data Sources for Health Care Quality Measures | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/measures/understand/index.html
     July 01, 2018 - Patient Surveys Survey instruments capture self-reported information from patients about their health … Surveys are typically administered to a sample of patients by mail, by telephone, or via the Internet … Well-established methods for survey design and administration. … Easy for consumers to understand and relate to survey results. … Challenges of Patient Surveys Cost of survey administration.

212. Diagnostic Errors Are Common in Seriously Ill Hospitalized Adults | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsletters/e-newsletter/895.html
     January 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … the adoption of OR black box technology and simulations to improve patient safety: a multi-methods survey … Speakers will discuss the SOPS Surveys and Databases, how to get started on administering the surveys … The Surveys on Patient Safety Culture are a suite of surveys that assess provider and staff opinions … A survey of technology abandonment in US nursing homes. Powell KR, Farmer M, Liu J, et al.

213. CAHPS Nursing Home Survey: Family Member Instrument (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.doc
     September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument CAHPS® Nursing Home Survey Version: Family Member … You may choose to answer this survey or not. … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire

214. CAHPS Nursing Home Survey: Family Member Instrument - Spanish (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.pdf
     September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Instrucciones

215. Health Literacy Universal Precautions Toolkit, Third Edition (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/pdsa-worksheet.pdf
     March 01, 2024 - We will display the surveys at the checkout desk. 2. … the surveys. 3. … We will leave the surveys in the exam room next to a survey box with pens/pencils. 2. … • On a few occasions, the doctor came in while patient filling out survey so survey was not complete … Survey your patients. Act on your results.

216. CAHPS Nursing Home Survey: Family Member Instrument - Spanish (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.doc
     September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: Family … Member Survey Language: Spanish Response Scale: 4 points For assistance with this survey, please contact … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire

217. Center for Financing, Access and Cost Trends (CFACT) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cpi/centers/cfact/index.html
     January 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Oversees health sector surveys such as medical expenditure surveys; surveys of medical care providers … , employers and other sources of insurance coverage; and surveys of the use, cost, and financing of care … Directs and fosters statistical and methodological research on survey design, sampling and estimation

218. Child Hospital Survey (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
     May 12, 2016 - Child Hospital Survey CAHPS® Hospital Survey Version: Child Version Language: English File name … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … SurveyVersion: Child Version Instructions for Front Cover Instructions for Format of Questionnaire

219. CAHPS Bibliography | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/bibliography/index.html?page=2
     January 01, 2024 - Adjustment of patient experience surveys for how people respond. … Which subject lines and messages improve response to e-mail invitations to web surveys?. … Survey Practice. 2019 Jul , 12(1). … Survey Practice. 2019 Jul , 12(1): 1-26. … Patient experience in primary care: a systematic review of CG-CAHPS Surveys.

220. CAHPS Webcasts & Recent Events | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/news-and-events/events/index.html
     April 01, 2024 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Improving response rates and the representativeness of CAHPS survey data. … Database: What You Need to Know  (May 18, 2023) Understanding CAHPS Surveys: A Primer for New Users … (Child HCAHPS) Database (Webcast) (March 23, 2022) Understanding CAHPS Surveys: A Primer for New