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  1. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/ich/develop-ich-survey/index.html
    June 01, 2019 - The development of this CAHPS survey involved several steps, including a review of existing surveys, … All of these steps contributed to the drafting of the questionnaire and subsequent revisions. … surveys identified in the original literature review. … The final number of respondents was 1,454, with an overall response rate of 46%: 56% responded by telephone … https://www.ahrq.gov/cahps/surveys-guidance/ich/develop-ich-survey/index.html  
  2. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=8
    April 24, 2024 - from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … care and services C-CR6 Someone from provider's office talked with respondent … Clinician & Group Coordination of care C-CR8 Respondent … Clinician & Group Coordination of care C-CR2 Respondent
  3. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/RESPOM1aDivisionofResp.html
    March 01, 2016 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating SurveysQuestionnaire preparation Select CAHPS questionnaires. … Administer questionnaires by mail or telephone. … Monitor returned questionnaires and/or telephone interviews.
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/whats-available.pdf
    March 20, 2017 - Available for the Child Hospital Survey: Questionnaires • CAHPS Child Hospital Survey: Overview … of the Questionnaire • CAHPS Child Hospital Survey 1.0 (English and Spanish) Survey Administration … Questionnaire The CAHPS Child Hospital Survey (Child HCAHPS) assesses the experiences of pediatric … Survey users may incorporate supplemental items at the end of the questionnaire to capture information … preparing and sending letters and emails about the survey to respondents.
  5. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/cancer/index.html
    July 01, 2020 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveyssurveys into other languages . … items that survey sponsors may add to the core questionnaire to gather additional information about … https://www.ahrq.gov/cahps/surveys-guidance/cancer/index.html   Back
  6. ce.effectivehealthcare.ahrq.gov/cahps/cahps-database/child-hcahps-database/index.html
    March 01, 2024 - Participation is free and open to all users of this survey, provided the questionnaires are administered … De-identified data files at the respondent and hospital/health system level are also available for approved … This CAHPS Data Tool presents the following data: Overview: The number of respondents and hospitals … represented in the most recent surveys. … Top Box Results: The percentage of survey respondents who chose the most positive score for a given
  7. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
    July 01, 2023 - questions in the Adult version and six questions in the Child version: The first question asks respondents … The second question asks the respondent to comment on the provider and his or her staff vis-à-vis those … The third and fourth questions ask the respondent to elaborate on what went well or could have been better … For example, the first question is designed to prompt respondents to state the most important things … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html  
  8. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/nh/about/survey-measures.html
    April 01, 2018 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Measures Development of Family Member Survey Development of Resident Surveys Outpatient … and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … Nurses/Aides' explanation to respondent easy to understand Q37        Respondent involved in decisions … https://www.ahrq.gov/cahps/surveys-guidance/nh/about/survey-measures.html  
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/about/measures-hp50-2109.pdf
    September 08, 2017 - Questionnaires • CAHPS Health Plan Survey: Overview of the Questionnaires • Health Plan Survey … Administration Guidelines • Preparing a Questionnaire Using the CAHPS Health Plan Survey • Fielding … : • Rating measures are based on items that use a scale of 0 to 10 to measure respondents’ assessment … Q9 Easy for respondent to get necessary care, tests, or treatment Q18 Respondent got appointment with … Q4 Respondent got care for illness/injury as soon as needed Q6 Respondent got non-urgent appointment
  10. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/cg/about/Develop-CG-Surveys.html
    May 01, 2022 - administration issues (e.g., telephone versus mail, sample sizes, frequency of surveys). … team conducted cognitive interviews in Massachusetts and California in order to gauge how potential respondents … In 2009, AHRQ released the Child Primary Care Questionnaire 2.0 (beta); in October 2011, it became known … The CAHPS team began with a review of the literature and other surveys that assess patient experiences … The CAHPS team made minor edits to the survey to ensure that respondents report about all synchronous
  11. ce.effectivehealthcare.ahrq.gov/cahps/cahps-database/hcbs-database/index.html
    March 01, 2024 - Participation is free and open to all users of this survey, provided the questionnaires are administered … De-identified data files at the respondent and program type level are also available for approved research … This CAHPS Data Tool presents the following data: Overview:  The number of programs and respondents … represented in the most recent surveys. … Top Box Results:  The percentage of survey respondents who chose the most positive score for a given
  12. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-notification-letters.pdf
    April 07, 2017 - respondent should return the survey (for mail surveys) or fill out the survey online (for online surveysquestionnaires. … To allay respondents’ concerns or anxieties about how the ID number is used, add this note in the questionnairerespondent should return the survey (for mail surveys) or fill out the survey online (for online surveys … To allay respondents’ concerns or anxieties about how the ID number is used, add this note in the questionnaire
  13. ce.effectivehealthcare.ahrq.gov/sops/about/faq/index.html
    June 01, 2022 - there are supplemental item sets users may add to assess content in areas not included in the core questionnaire … One survey item that asks respondents to provide an overall rating on patient safety for their unit/work … Four survey items that ask respondents to provide their background characteristics (staff position, unit … In addition, the hospital survey includes: One item that asks respondents to provide an overall grade … These characteristics are essential because the survey asks respondents about patient safety and quality
  14. ce.effectivehealthcare.ahrq.gov/sops/about/using-sops.html
    April 01, 2021 - appropriate attribution for the items that are used, by noting that the questionnaire or items have … a modified questionnaire. … Adding to a SOPS Survey SOPS surveys can be customized to meet needs unique to your organization or … order, the questionnaire qualifies as a SOPS survey and can be referred to as such. … Any supplemental items or additional items from other surveys must be added to the end of the SOPS survey
  15. ce.effectivehealthcare.ahrq.gov/cahps/cahps-database/hp-database/index.html
    January 01, 2024 - free and open to all Medicaid agencies and Children's Health Insurance Programs (CHIP), provided the questionnaires … De-identified data files at the respondent and organization level are also available for approved research … The CAHPS Data Tools present data in four different ways: Overview: The number of respondents and … health plans represented in the most recent surveys. … Top Box Results: The percentage of survey respondents who chose the most positive score for a given
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
    January 01, 2019 - Fry, Slide 18 The way that CAHPS Surveys are designed, there is a core questionnaire. … The core questionnaire assesses the content areas as deemed by patients in that area that are most relevant … There are these additional supplemental items that if you so choose, you can add to your CAHPS core questionnaire … You adjust for the characteristics about survey respondents, things like age, education and health status … CAHPS Surveys, when we talk about the core questionnaire, those really cover the essential domains in
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Part_I.pdf
    January 01, 2020 - Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2020 User Database Report Part I SurveysSurveys on Patient Safety CultureTM (SOPSTM) Medical Office Survey: 2020 User Database Report. … Survey Administration Mode Statistics - 2020 SOPS Medical Office Database Medical Offices Respondents … Some medical offices used a paper-only survey, others used web-only surveys, and only one medical office … Content 2 Survey Administration Statistics 3 Medical Office Characteristics 4 Respondent Characteristics
  18. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/nh/family/development-family-member-survey.html
    April 01, 2019 - Measures Development of Family Member Survey Development of Resident Surveys Outpatient … and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … After reviewing the questionnaires and items received in response to that notice, the team prepared a … Cognitive testing of survey questions. … Members of the TEP offered different perspectives on the use and value of a questionnaire for family
  19. ce.effectivehealthcare.ahrq.gov/sops/surveys/hospital/index.html
    March 01, 2023 - Careers Contact Us Español FAQs Home SOPS® SOPS Surveys … More topics in this section SOPS® About SOPS SOPS Surveys … Safety Culture In 2004, the Agency for Healthcare Research and Quality (AHRQ) released the Surveys … Guide includes information on getting started, selecting a sample, administering web-based and paper surveys … https://www.ahrq.gov/sops/surveys/hospital/index.html   Back to Top
  20. ce.effectivehealthcare.ahrq.gov/cahps/news-and-events/research-meetings/index.html
    January 01, 2024 - Advances in Survey Methodology: Maximizing Response Rates and the Representativeness of CAHPS ® Survey … Ensuring the representativeness of respondents to CAHPS surveys. … , experts in survey methodology, representatives of Federal agencies that use CAHPS surveys, experts … Strategies for encouraging survey responses. … To learn more, read a summary of the September 2018 research meeting on survey methodology (PDF, 442

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