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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/ich/develop-ich-survey/index.html
June 01, 2019 - The development of this CAHPS survey involved several steps, including a review of existing surveys, … All of these steps contributed to the drafting of the questionnaire and subsequent revisions. … surveys identified in the original literature review. … The final number of respondents was 1,454, with an overall response rate of 46%: 56% responded by telephone … https://www.ahrq.gov/cahps/surveys-guidance/ich/develop-ich-survey/index.html
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=8
April 24, 2024 - from specialists in the last 6 months
(5)
Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … care and services
C-CR6
Someone from provider's office talked with respondent … Clinician & Group
Coordination of care
C-CR8
Respondent … Clinician & Group
Coordination of care
C-CR2
Respondent
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/RESPOM1aDivisionofResp.html
March 01, 2016 - and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data
Modifying and Naming CAHPS Surveys
Translating Surveys … Questionnaire preparation
Select CAHPS questionnaires. … Administer questionnaires by mail or telephone. … Monitor returned questionnaires and/or telephone interviews.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/whats-available.pdf
March 20, 2017 - Available for the Child Hospital
Survey:
Questionnaires
• CAHPS Child Hospital Survey: Overview … of the Questionnaire
• CAHPS Child Hospital Survey 1.0
(English and Spanish)
Survey Administration … Questionnaire
The CAHPS Child Hospital Survey (Child HCAHPS) assesses the experiences of
pediatric … Survey users may incorporate supplemental items at the end of the questionnaire to
capture information … preparing and sending letters and emails
about the survey to respondents.
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/cancer/index.html
July 01, 2020 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Surveys … Outpatient and Ambulatory Surgery
Surgical Care
Supplemental Items
Using CAHPS Surveys … surveys into other languages . … items that survey sponsors may add to the core questionnaire to gather additional information about … https://www.ahrq.gov/cahps/surveys-guidance/cancer/index.html
Back
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ce.effectivehealthcare.ahrq.gov/cahps/cahps-database/child-hcahps-database/index.html
March 01, 2024 - Participation is free and open to all users of this survey, provided the questionnaires are administered … De-identified data files at the respondent and hospital/health system level are also available for approved … This CAHPS Data Tool presents the following data:
Overview: The number of respondents and hospitals … represented in the most recent surveys. … Top Box Results: The percentage of survey respondents who chose the most positive score for a given
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
July 01, 2023 - questions in the Adult version and six questions in the Child version:
The first question asks respondents … The second question asks the respondent to comment on the provider and his or her staff vis-à-vis those … The third and fourth questions ask the respondent to elaborate on what went well or could have been better … For example, the first question is designed to prompt respondents to state the most important things … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/nh/about/survey-measures.html
April 01, 2018 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Surveys … Measures
Development of Family Member Survey
Development of Resident Surveys
Outpatient … and Ambulatory Surgery
Surgical Care
Supplemental Items
Using CAHPS Surveys … Nurses/Aides' explanation to respondent easy to understand
Q37 Respondent involved in decisions … https://www.ahrq.gov/cahps/surveys-guidance/nh/about/survey-measures.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/about/measures-hp50-2109.pdf
September 08, 2017 - Questionnaires
• CAHPS Health Plan Survey: Overview
of the Questionnaires
• Health Plan Survey … Administration Guidelines
• Preparing a Questionnaire Using the
CAHPS Health Plan Survey
• Fielding … :
• Rating measures are based on items that use a scale of 0 to 10 to measure
respondents’ assessment … Q9 Easy for respondent to get necessary care, tests, or treatment
Q18 Respondent got appointment with … Q4 Respondent got care for illness/injury as soon as needed
Q6 Respondent got non-urgent appointment
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/cg/about/Develop-CG-Surveys.html
May 01, 2022 - administration issues (e.g., telephone versus mail, sample sizes, frequency of surveys). … team conducted cognitive interviews in Massachusetts and California in order to gauge how potential respondents … In 2009, AHRQ released the Child Primary Care Questionnaire 2.0 (beta); in October 2011, it became known … The CAHPS team began with a review of the literature and other surveys that assess patient experiences … The CAHPS team made minor edits to the survey to ensure that respondents report about all synchronous
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ce.effectivehealthcare.ahrq.gov/cahps/cahps-database/hcbs-database/index.html
March 01, 2024 - Participation is free and open to all users of this survey, provided the questionnaires are administered … De-identified data files at the respondent and program type level are also available for approved research … This CAHPS Data Tool presents the following data:
Overview: The number of programs and respondents … represented in the most recent surveys. … Top Box Results: The percentage of survey respondents who chose the most positive score for a given
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-notification-letters.pdf
April 07, 2017 - respondent should return the survey
(for mail surveys) or fill out the survey online (for online surveys … questionnaires. … To allay respondents’
concerns or anxieties about how the ID number is used, add this note in
the questionnaire … respondent should return the survey
(for mail surveys) or fill out the survey online (for online surveys … To allay respondents’
concerns or anxieties about how the ID number is used, add this note in
the questionnaire
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ce.effectivehealthcare.ahrq.gov/sops/about/faq/index.html
June 01, 2022 - there are supplemental item sets users may add to assess content in areas not included in the core questionnaire … One survey item that asks respondents to provide an overall rating on patient safety for their unit/work … Four survey items that ask respondents to provide their background characteristics (staff position, unit … In addition, the hospital survey includes:
One item that asks respondents to provide an overall grade … These characteristics are essential because the survey asks respondents about patient safety and quality
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ce.effectivehealthcare.ahrq.gov/sops/about/using-sops.html
April 01, 2021 - appropriate attribution for the items that are used, by noting that the questionnaire or items have … a modified questionnaire. … Adding to a SOPS Survey
SOPS surveys can be customized to meet needs unique to your organization or … order, the questionnaire qualifies as a SOPS survey and can be referred to as such. … Any supplemental items or additional items from other surveys must be added to the end of the SOPS survey
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ce.effectivehealthcare.ahrq.gov/cahps/cahps-database/hp-database/index.html
January 01, 2024 - free and open to all Medicaid agencies and Children's Health Insurance Programs (CHIP), provided the questionnaires … De-identified data files at the respondent and organization level are also available for approved research … The CAHPS Data Tools present data in four different ways:
Overview: The number of respondents and … health plans represented in the most recent surveys. … Top Box Results: The percentage of survey respondents who chose the most positive score for a given
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
January 01, 2019 - Fry, Slide 18
The way that CAHPS Surveys are designed, there is a core questionnaire. … The core questionnaire assesses the
content areas as deemed by patients in that area that are most relevant … There are these
additional supplemental items that if you so choose, you can add to your CAHPS core questionnaire … You adjust for the
characteristics about survey respondents, things like age, education and health status … CAHPS Surveys, when we talk about the core
questionnaire, those really cover the essential domains in
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Part_I.pdf
January 01, 2020 - Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2020 User Database Report Part I
Surveys … Surveys on Patient Safety
CultureTM (SOPSTM) Medical Office Survey: 2020 User Database Report. … Survey Administration Mode Statistics - 2020 SOPS Medical Office Database
Medical Offices Respondents … Some medical offices used a paper-only
survey, others used web-only surveys, and only one medical office … Content
2 Survey Administration Statistics
3 Medical Office Characteristics
4 Respondent Characteristics
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/nh/family/development-family-member-survey.html
April 01, 2019 - Measures
Development of Family Member Survey
Development of Resident Surveys
Outpatient … and Ambulatory Surgery
Surgical Care
Supplemental Items
Using CAHPS Surveys … After reviewing the questionnaires and items received in response to that notice, the team prepared a … Cognitive testing of survey questions. … Members of the TEP offered different perspectives on the use and value of a questionnaire for family
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ce.effectivehealthcare.ahrq.gov/sops/surveys/hospital/index.html
March 01, 2023 - Careers
Contact Us
Español
FAQs
Home
SOPS®
SOPS Surveys … More topics in this section
SOPS®
About SOPS
SOPS Surveys … Safety Culture
In 2004, the Agency for Healthcare Research and Quality (AHRQ) released the Surveys … Guide includes information on getting started, selecting a sample, administering web-based and paper surveys … https://www.ahrq.gov/sops/surveys/hospital/index.html
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ce.effectivehealthcare.ahrq.gov/cahps/news-and-events/research-meetings/index.html
January 01, 2024 - Advances in Survey Methodology: Maximizing Response Rates and the Representativeness of CAHPS ® Survey … Ensuring the representativeness of respondents to CAHPS surveys. … , experts in survey methodology, representatives of Federal agencies that use CAHPS surveys, experts … Strategies for encouraging survey responses. … To learn more, read a summary of the September 2018 research meeting on survey methodology (PDF, 442