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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/index.html
April 01, 2016 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys … Children with Chronic Conditions
People with Mobility Impairments
Using CAHPS Surveys … 3.0 to ensure that the items are relevant, consistent across surveys, not duplicative with core items … For guidance on using supplemental items, refer to Preparing a Questionnaire Using the CAHPS Clinician … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/index.html
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/home/index.html
November 01, 2023 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Surveys … Outpatient and Ambulatory Surgery
Surgical Care
Supplemental Items
Using CAHPS Surveys … The TEP members were asked to comment on the priority they would give items in the draft questionnaire … The team completed multiple rounds of cognitive testing and revised the questionnaire in light of their … https://www.ahrq.gov/cahps/surveys-guidance/home/index.html
Back to
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/index.html
August 01, 2023 - For each survey, you can download formatted survey instruments, guidance for administering them, and … Information in the guidance documents is based on the survey developers' extensive research into best … practices in survey design and administration as well as analyses of data collected during the field … AHRQ does not require the use of any surveys or the use of a specific methodology for sampling or survey … For these surveys, please consult technical documentation from CMS for their survey administration requirements
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqmp-pc-development.pdf
July 01, 2016 - with nonrespondents to the mail survey. … nonrespondents. … the questionnaire … • Send a second questionnaire with a reminder letter to nonrespondents 30 days after the first
mailing … • Begin followup by telephone with nonrespondents 3 weeks after sending the second
questionnaire.
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/hp/about/Development-CAHPS-HP-Survey.html
May 01, 2022 - to learn what worked well, what needed improvement, and what they wanted to see in future surveys for … As part of this effort, the Consortium shared draft questionnaires with various stakeholders asking for … In order to determine whether the questionnaire items were understandable and meaningful to respondents … The CAHPS team made minor edits to the survey to ensure that respondents report about all synchronous … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/Development-CAHPS-HP-Survey.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Adams-Pizarro_109.pdf
January 08, 2008 - ) completed only the baseline survey. … only the baseline survey, and 7 (28 percent) completed only the followup survey. … Compared with hospitals completing both surveys, those completing the baseline survey only
tended to … only the baseline survey. … vs. those
completing both surveys
Baseline survey results [% (SD)] Followup survey results [% (SD
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
September 01, 2020 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Surveys … (PDF, 308 KB)
Getting Needed Care
Q9 Easy for respondent to get necessary care, tests, … or treatment
Q18 Respondent got appointment with specialists as soon as needed
Getting Care … Quickly
Q4 Respondent got care for illness/injury as soon as needed
Q6 Respondent … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/helpful-resources/hiring/index.html
December 01, 2018 - and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data
Modifying and Naming CAHPS Surveys
Translating Surveys … Users of CAHPS surveys of patient experience typically seek out and contract with a survey vendor … Coherent, thoughtful, and thorough responses to the specifics of the RFP;
Adequate safeguards to assure respondent … deadlines; and
Any penalties for falling short of the required response rates and number of completed questionnaires
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ce.effectivehealthcare.ahrq.gov/sops/surveys/hospital/supplemental-items/workplace-safety.html
February 01, 2024 - Mark Linzer's Mini-Z 2.0 survey tool ( https://www.professionalworklife.com/mini-z-survey ). … respondents. … The report consists of a narrative description of the findings and appendixes, presenting data by respondent … The supplemental item set for this report displays results of 28 hospitals with more than 7,000 respondents … https://www.ahrq.gov/sops/surveys/hospital/supplemental-items/workplace-safety.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-bestpractices-web-sopssurveys-ginsberg.pdf
June 27, 2019 - Best Practices for Web-based SOPS Surveys - Ginsberg Slides
Why Survey Methods Research is
Important … to reach potential respondents
9
Who should attend this webcast? … • In-house staff administering SOPS surveys
• Survey vendors
• Users of web-based surveys
• Users of … - Ginsberg
Why Survey Methods Research is Important to AHRQ
AHRQ’s Survey Research Methods
Web-based … surveys more popular now
Problems with web based surveys
Who should attend this webcast?
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_child_hp_survey.html
April 01, 2020 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Surveys … the same emphasis on standardization and scientific rigor that characterize all CAHPS products and surveys … a 78-item questionnaire used for pilot testing. … the questionnaire. … https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_child_hp_survey.html
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ce.effectivehealthcare.ahrq.gov/sops/news.html
March 01, 2024 - The report presents survey results from 1,164 medical offices and 15,449 respondents.
2024 Data … The Database report includes 243 ASCs and 7,458 respondents. … Database Report (January 2023)
Surveys on Patient Safety Culture™ (SOPS ® ) Nursing Home Survey … The Database report includes 62 nursing homes and 3,224 staff respondents. … single specialty vs. multispecialty, specialty, primary care specialty, ownership, and region) and respondent
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-cleary.pdf
December 19, 2019 - • How do the characteristics of respondents to web and mail
surveys differ? … Standard mail: Mail questionnaire; mail reminder; second questionnaire
(1176 respondents)
2. … mail questionnaire (782 respondents)
3. … • Standard mail protocol: Mail questionnaire; mail reminder;
second questionnaire (769 respondents … methods, including combinations
61
Comparisons of Electronic and Mail Survey Approaches
Research
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=7
April 24, 2024 - from specialists in the last 6 months
(5)
Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=16
May 02, 2024 - from specialists in the last 6 months
(5)
Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=17
May 02, 2024 - from specialists in the last 6 months
(5)
Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=6
April 04, 2024 - from specialists in the last 6 months
(5)
Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/questionnaire-overview.pdf
March 20, 2017 - CAHPS Child Hospital Survey: Overview of the Questionnaire
CAHPS® Child Hospital Survey and Instructions … Available for the Child Hospital
Survey:
Questionnaires
• CAHPS Child Hospital Survey: Overview … of the Questionnaire
• CAHPS Child Hospital Survey 1.0
(English and Spanish)
Survey Administration … respondent for the Child HCAHPS Survey should be the person who spent the most time
with the child … Because parents are the most common respondents to
the survey, the table below refers to the respondent
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/measures-cg30-2309.pdf
June 01, 2017 - Questionnaires
• CAHPS Clinician & Group Survey:
Overview of the Questionnaires
• Clinician & Group … Administration Guidelines
• Preparing a Questionnaire Using the
CAHPS Clinician & Group Survey … Types of Measures
Like all CAHPS surveys, the CAHPS Clinician & Group Survey generates three types … reporting purposes:
• Rating measures are based on items that use a scale of 0 to 10 to measure
respondents … composite measures.
1 As discussed in Preparing a Questionnaire
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/2020-instructions-for-analyzing-data.pdf
January 01, 2020 - The program adjusts the survey data for standard individual case-mix
variables such as respondent age … Data Set Structure
Each row or case in a SAS data set represents data from a unique questionnaire. … If data from different CAHPS questionnaires are in the same data set, responses for equivalent questions … are listed under the same variable names, with each row representing data for a unique questionnaire … For example, if all respondents to a Health Plan Survey answered “Yes,” where 0= “No” and 1= “Yes” to