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Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to
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Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to
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Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to
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Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to
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Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hsops1-database-report-part-I.pdf
March 01, 2021 - Surveys on Patient Safety Culture (SOPS) Hospital 1.0 Survey: 2021 User Database Report Part I
Surveys … [This page intentionally left blank]
Surveys on Patient Safety CultureTM (SOPS®)
Hospital Survey … Surveys on Patient Safety CultureTM
(SOPS®) Hospital Survey 1.0: 2021 User Database Report. … Statistic
Average number of respondents per hospital (range: 25 to 3,517) 600
Average number of surveys … Survey methodology may also affect changes in scores over time.
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Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-brady-sops-action-planning-tool.pdf
February 05, 2019 - Action Planning for the SOPS Surveys-Overview
6
Overview of AHRQ’s Patient Safety
Priorities
Jeff
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-intro-sops-action-planning-tool.pdf
January 17, 2019 - Action Planning for the SOPS Surveys-Intro
Action Planning for the SOPS
Surveys
Webcast
January … Public
Health Service
Laura Gray, MPH
Senior Study Director,
User Network for the AHRQ Surveys on Patient … Safety
Culture (SOPS)
Westat
Naomi Yount, PhD
Senior Study Director,
User Network for the AHRQ Surveys … the SOPS Action Planning Tool
• Going from results to action
• Q&A
5
Action Planning for the SOPS Surveys
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-yount-sops-action-planning-tool.pdf
June 01, 2019 - Action Planning for the SOPS Surveys-Results
31
Results to Action:
An Action Planning Example
Naomi … Yount, PhD
Senior Study Director,
User Network for the AHRQ Surveys on Patient Safety Culture
(SOPS … top- and bottom-scoring composite
measures
• Examine the largest differences between your
current survey … • To increase Handoffs & Transitions by at
least 5 percentage points in our June 2019
survey results … training is going (e.g., 25% done)
• Share evaluation form results
• Share results of the Hospital SOPS survey
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/05-closing-sops-action-planning-tool.pdf
February 05, 2019 - Action Planning for the SOPS Surveys-Closing
Questions & Answers
53
Submitting Questions
• Question
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys … Children with Chronic Conditions
People with Mobility Impairments
Using CAHPS Surveys … This survey was an abbreviated version of the Child HCAHPS Survey followed by six open-ended items. … To ensure that respondents understand and interpret the items as intended, the team conducted cognitive … testing of the items in English and Spanish, with an emphasis on recruiting respondents with limited
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Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to
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Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to
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ce.effectivehealthcare.ahrq.gov/sops/webcasts/hospital_workplace_safety.html
December 01, 2023 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … on Patient Safety Culture
Summary
This AHRQ webcast introduced the new Surveys on Patient Safety … Hospitals can use the survey items as a supplement to the SOPS Hospital Survey to assess the extent … Safety Supplemental Items for the SOPS Hospital Survey (PDF, 1.6 MB)
Naomi Yount (Moderator … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
January 01, 2011 - o Reviewed literature & existing surveys
o Conducted background interviews with medical office
providers … Administration
• Administered to all providers and staff
• 71% used paper surveys; 29% used Web
surveys … o One health system had experience with web-based employee
surveys
o Recommend paper survey administration … for high response rate
(unless office has previous positive experience with web surveys)
13
13 … Administration
Pilot Test Response Rates and Number of Respondents
Staff Positions of Respondents
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc_2020_overview_infographic-v2.pdf
January 01, 2020 - 2020 SOPS ASC Database Report Executive Summary Infographic
Surveys on Patient
Findings from the 2020 … Survey on Patient Safety Culture (SOPS)
Ambulatory Surgery Center (ASC) Database
The ASC SOPS Database … The survey assesses 8 areas, or composite measures, of patient safety culture. … 93% of respondents reported that before the start of procedures, team members stopped to discuss the … goals (2) Plan your initiatives (3) Communicate your action plan
The Action Planning Tool for the AHRQ Surveys
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=23&search_api_fulltext=&sort=desc
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Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … appointment
Child
Health Plan
Access
AC11
Respondent … office hours
Child
Health Plan
Access
AC12
Respondent
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ce.effectivehealthcare.ahrq.gov/sops/about/patient-safety-culture.html
March 01, 2022 - SOPS Surveys Measure Patient Safety Culture
The AHRQ Surveys on Patient Safety Culture™ (SOPS®) are … All of the SOPS surveys include a standard set of core items with comparable survey content across facilities … across a large sample of respondents, they are standardized and validated measures of patient safety … In addition, survey items are customized for each setting of care. … Relating SOPS Patient Safety Culture Survey Data to Outcomes
Research has shown that significant
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Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to