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21. AHRQ Hospital Survey 2.0 User's Guide (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/AHRQ-Hospital-Survey-2.0-Users-Guide-5.26.2021.pdf
    January 01, 2021 - respondents – can send followup reminders or second surveys to nonrespondents  Unable to track … If administering a confidential survey, identify nonrespondents who should receive followup surveys. … nonrespondents, you may print fewer surveys overall. … nonrespondents = 480), for a total of 1,280 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents

22. CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/cg/index.html
    September 01, 2023 - To customize questionnaires, users can add supplemental items , including a structured series of open-ended … This reference period allows respondents to consider multiple experiences with care when answering the … Version 3.1 The 3.1 version of the survey updates the 3.0 version to prompt respondents to consider … of potential respondents, Collect the survey data, Track responses, and Use the survey results … Users of this survey may also want to consult the following guidance: Translating CAHPS surveys into

23. Translating CAHPS Surveys (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/translating-cahps-surveys.pdf
    January 17, 2017 - Translating CAHPS Surveys Translating CAHPS® Surveys Contents Purpose of this Document ......... … Source: CAHPS Survey for Accountable Care Organizations: Survey Instruments. … http://acocahps.cms.gov/en/survey-instruments/ Translating CAHPS Surveys Updated 1/17/17 Page 2 … Socio-demographic characteristics of the target population (e.g., whether the sample includes elderly respondents … , non-elderly adults, or minors; average educational level or socioeconomic status of the target respondents

24. Translating CAHPS Surveys (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/translating/translating-cahps-surveys.pdf
    January 17, 2017 - Translating CAHPS Surveys Translating CAHPS® Surveys Contents Purpose of this Document ......... … Source: CAHPS Survey for Accountable Care Organizations: Survey Instruments. … http://acocahps.cms.gov/en/survey-instruments/ Translating CAHPS Surveys Updated 1/17/17 Page 2 … Socio-demographic characteristics of the target population (e.g., whether the sample includes elderly respondents … , non-elderly adults, or minors; average educational level or socioeconomic status of the target respondents

25. Modifying and Naming Your CAHPS Survey | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/helpful-resources/modifying/index.html
    May 01, 2020 - Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Adding to the Core Questionnaire You can customize a CAHPS questionnaire to meet needs unique to your … Changing the Core Questionnaire Some organizations use CAHPS surveys as starting points for a modified … If you make these kinds of changes, the questionnaire is no longer considered a CAHPS survey. … their survey, and encourages the use of names that will be meaningful to respondents.

26. Supplemental Item Sets | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/sops/surveys/supplemental-item-sets.html
    December 01, 2022 - optional supplemental item sets that users may add to assess content in areas not included in the core questionnaire … For example, a user of the SOPS Hospital Survey may want to ask respondents to comment on their work … No reordering of survey items. … Impact Case Studies on SOPS Surveys . SOPS Bibliography . … https://www.ahrq.gov/sops/surveys/supplemental-item-sets.html   Back

27. CAHPS Mental Health Care Surveys | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/echo/index.html
    May 01, 2022 - & Group Survey can add a short set of six question to ask respondents about their experiences with access … Supplemental items that can be used to customize the questionnaire are available for adults only. … in administrative codes) or refinements in the sampling guidance provided for newer CAHPS surveys. … Users of this survey may also want to consult the following guidance: Translating surveys and other … The CAHPS team did not develop and test a set of measures from the child version of the surveys.

28. Managing a CAHPS Survey Project | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/helpful-resources/managing/index.html
    May 01, 2022 - Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Translation of questionnaire/materials (some CAHPS surveys already have a Spanish-language version, but … Will you conduct the survey by mail, telephone, or both? How many questionnaires will you send? … Characteristics of the Survey Population Do you need to translate the questionnaire or reports for … Do the respondents include low literacy or elderly populations?

29. Community Pharmacy Survey on Patient Safety Culture: User's Guide (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/toolkit/pharmacyuserguide.pdf
    July 01, 2018 - surveys only to nonrespondents. … staff x 60% nonrespondents = 12), for a total of 32 printed surveys. … Using a single page allows respondents to see the entire questionnaire with little effort, but respondents … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents

30. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/item-sets/index.html
    April 01, 2024 - Only the CAHPS surveys below have specific supplemental items: Health Plan Survey Clinician & … Examining other characteristics of respondents. … and to support survey users in creating questionnaires that flow in a fashion that is consistent with … how respondents think about the topics. … Revise ALL skip instructions in the questionnaire to make sure they point the respondent to the correct

31. Fielding the CAHPS Cancer Care Survey (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/fielding-cancer-53.pdf
    July 14, 2017 - • Send the respondent the questionnaire with a cover letter and a postage- paid envelope. … • Send a postcard reminder to nonrespondents 10 days after sending the questionnaire. … Some vendors prefer sending a reminder postcard to all respondents 3 to 5 days after mailing the questionnaire … instead of sending a postcard only to nonrespondents 10 days after the questionnaire is mailed. … If following up on an email or a mailed questionnaire, initiate telephone contact with nonrespondents

32. Hospital Survey on Patient Safety Culture: User's Guide (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
    July 01, 2018 - surveys only to nonrespondents. 4. … staff x 60% nonrespondents = 480), for a total of 1,280 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents

33. AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: User’s Guide (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/userguide/ascguide.pdf
    April 01, 2015 - surveys only to nonrespondents. 4. … staff x 60% nonrespondents = 12), for a total of 32 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents … If you are using identifiers to track respondents, email/ distribute reminders only to nonrespondents

34. AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: User’s Guide (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/ascguide.pdf
    April 01, 2015 - surveys only to nonrespondents. 4. … staff x 60% nonrespondents = 12), for a total of 32 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents … If you are using identifiers to track respondents, email/ distribute reminders only to nonrespondents

35. Development of the CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html
    April 01, 2023 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … This pilot test included 132 hospitals and resulted in over 19,000 completed surveys. … items into existing questionnaires as well as alternative protocols for administering the survey. … concluded the instrument testing process, AHRQ and the CAHPS Team gave CMS their recommendations for the questionnaire … https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html  

36. CAHPS Surgical Care Survey | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/surgical/index.html
    February 01, 2018 - The Surgical Care Survey is unique among CAHPS surveys in that it assesses patients' experiences with … surgical care in both the inpatient and outpatient settings by asking respondents about their care: … Like other CAHPS surveys, this questionnaire focuses on aspects of surgical quality that are important … want to consult the following guidance: Translating surveys and other materials Analyzing CAHPS … https://www.ahrq.gov/cahps/surveys-guidance/surgical/index.html   Back

37. Translating Surveys and Other Materials | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/helpful-resources/translating/index.html
    June 01, 2023 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Guidelines for Translating CAHPS Surveys If you are translating a CAHPS survey, please review the following … The translated survey must accurately reflect the content and intent of the English questionnaire. … Direct the translators to produce colloquial questions and instructions that survey respondents can easily

38. Development of the CAHPS Nursing Home Resident Surveys | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/nh/resident/Development-Resident-Surveys.html
    April 01, 2018 - Measures Development of Family Member Survey Development of Resident Surveys Outpatient … Cognitive testing of survey questions. … The next step in the development process was cognitive testing of the draft questionnaires with nursing … results of a field test that was conducted to learn more about How to identify samples of potential respondents … ; How to work with nursing homes to identify potential respondents; How best to conduct surveys of

39. AHRQ CAHPS® Database De-Identified Research Dataset Contents (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/contents-cahps-de-identified-research-datasets.pdf
    January 01, 2024 - Clinician & Group Survey Hospital Survey Child Hospital HCBS Survey Items and Respondent Variables … version • Survey round • Survey methodology Child Medicaid and CHIP Version 5.1 • Q1 – Q29 • … version • Survey round • Survey methodology Adult Version 3.0 • Q1 – Q22 • About You items (Q23 … respondents) • Denominator (total number of surveys distributed) • Response rate (numerator/denominator … respondent ID • De-identified respondent ID • De-Identified hospital ID • De-identified respondent

40. Using CAHPS Surveys | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/helpful-resources/index.html
    August 01, 2023 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Review a summary of the September 2018 research meeting on advances in survey methodology (PDF, 442 … develop items for your own purposes, as long as you retain all core items of the CAHPS questionnaire … Translating CAHPS Surveys (PDF, 246 KB) Planning a CAHPS Survey Project Review the steps involved