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181. Understanding CAHPS® Surveys: A Primer for New Users - Fry (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-fry.pdf
     February 06, 2020 - Understanding CAHPS® Surveys: A Primer for New Users - Fry WHAT IS PATIENT EXPERIENCE AND HOW DOES … Principles • Surveys are developed and administered using research evidence: ► Surveys focus on what … are public 17 CAHPS Core Surveys: Some Examples Patient Experience with Providers ► Clinician … Content CAHPS Core Questionnaire CAHPS Supplemental Items Customized CAHPS Survey 19 … Patient Satisfaction Correlation with Other Key Outcomes CAHPS Survey Principles CAHPS Core Surveys

182. Analyzing CAHPS Survey Data | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html
     August 01, 2023 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … and Other Materials Planning a CAHPS Survey Project Hiring a CAHPS Survey Vendor Managing … Generates a distribution of survey results for each of the measures. … Instructions for Analyzing Data from CAHPS Surveys  (PDF, 966 KB)—updated August 2020.

183. 2024 SOPS Medical Office Database Report Executive Summary Overview Infographic (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2024-medical-office-database-report-infographic.pdf
     January 01, 2024 - SOPS Medical Office Database Report Executive Summary Overview Infographic Findings from the 2024 Surveys … on Patient Safety Cluture® (SOPS®) Medical Office Database The SOPS Medical Office Survey assesses … Overall Patient Safety Rating Average respondent ratings of their medical office on patient safety … Action planning for patient safety improvement The Action Planning Tool for the AHRQ Surveys on Patient … medical-office/submission.html https://www.ahrq.gov/sops/resources/planning-tool Findings from the 2024 Surveys

184. Understanding CAHPS Surveys: A Primer for New Users (Webcast): Annual Refresher | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/news-and-events/events/webinar-120518.html
     April 01, 2020 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Speakers explained how CAHPS surveys focus on patients' priorities and build on current research in survey … which organizations are using survey results.     … Stoeckle Center for Primary Care Innovation Massachusetts General Hospital How Are Survey Results Used … (PDF, 260 KB) How Are CAHPS Surveys Administered?

185. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2023 User Database Report Part I (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-I-rev.pdf
     January 01, 2023 - Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2023 User Database Report … Part I e PATIENT SAFETY Ambulatory Surgery Center Survey: 2023 User Database Report SURVEYS ON … Distribution of 2023 SOPS ASC Database by Respondent Characteristics Respondent Characteristics Respondents … Data Cleaning Each participating ASC submitted respondent-level survey data. … Content 2 Survey Administration Statistics 3 Facility Characteristics 4 Respondent Characteristics

186. An Overview of the SOPS® Surveys for New Users - Tyler (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/4-sops101-webcast-2023-tyler.pdf
     January 01, 2023 - An Overview of the SOPS® Surveys for New Users - Tyler SOPS Databases Rose Tyler, M.S. … SOPS Database Manager User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat … 2.0 Database This overview summarizes survey findings from the 2022 Hospital Survey on Patient Safety … Your Hospital Results Respondent Demographics Composite Measure Results Item Results Patient Safety … Trending Results Respondent Demographics Composite Measure Results Item Results Patient Safety Rating

187. How to Report Results of the CAHPS Clinician & Group Survey (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cgkit/HowtoReportResultsofCGCAHPS080610FINAL.pdf
     August 01, 2010 - https://www.cahps.ahrq.gov/content/products/CG/PROD_CG_CG40Products.asp To see the Adult Primary Care Questionnaire … New and updated surveys are released over time as the survey developers make changes that address findings … All CAHPS surveys include a core set of items that must be included in the survey. … with the CAHPS surveys or other sources. … only) (5 questions) • Respondent and doctor talked about child’s learning ability • Respondent

188. Measuring Safety Climate in Primary Care Offices (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-SinghG_67.pdf
     April 14, 2008 - These surveys—whether referred to as safety attitude, safety culture, or safety climate 2 questionnaires—can … The Safety Attitudes Questionnaire (SAQ)16 is a 60-item, self-administered survey tool that was derived … from a questionnaire used in commercial aviation, namely, the Flight Management Attitudes Questionnaire … ; a secure drop-box was provided for completed questionnaires. … attitudes of a diverse group of respondents, or whether tailored questionnaires are needed for each

189. Understanding CAHPS Surveys: A Primer for New Users - CAHPS 101 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/fry-administering.pdf
     January 27, 2023 - Understanding CAHPS Surveys: A Primer for New Users - CAHPS 101 CAHPS 101 Stephanie Fry Senior Study … and ongoing ► Surveys are extensively tested ► Standardization supports comparability ► All surveys … Content CAHPS Core Questionnaire CAHPS Supplemental Items Customized CAHPS Survey 18 … Health Outcomes Business Outcomes CAHPS Survey Principles CAHPS Core Surveys: Some Examples Patient … Hospital Survey CAHPS Survey Content Examples of CAHPS Supplemental Items ADMINISTERING & USING

190. SOPS Ambulatory Surgery Center Survey: What You Need to Know (Webcast) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/sops/events/webinars/asc-webcast.html
     February 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Home SOPS® SOPS Webcasts SOPS Ambulatory Surgery Center Survey … , survey administration, database submission, and available resources. … Survey, Database and Resources (PDF, 1.2 MB)   Naomi Yount, Ph.D. … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

191. Using AHRQ’s SOPS® Hospital Survey and Workplace Safety Item Set: Experiences From a State Hospital Association (Webcast) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/sops/events/webinars/hospital-survey-workplace-safety-052324.html
     April 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … on Patient Safety Culture® (SOPS®) Hospital Survey and Workplace Safety Supplemental Item Set to … Speakers will discuss their member organizations’ survey results, how SOPS resources were used, and their … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys … https://www.ahrq.gov/sops/events/webinars/hospital-survey-workplace-safety-052324.html  

192. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Part I (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/SOPS-Nursing-Home-DB-Part-I-2023.pdf
     January 01, 2023 - Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Part I SURVEYS … ON PATIENT SAFETY CULTURE Nursing Home Survey: 2023 User Database Report Surveys on Patient Safety … Surveys on Patient Safety CultureTM (SOPS®) Nursing Home Survey: 2023 User Database Report. … Data Cleaning Each participating nursing home submitted respondent-level survey data. … 2 Survey Administration Statistics 3 Nursing Home Characteristics 4 Respondent Characteristics

193. Understanding SOPS Surveys: A Primer for New Users | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/sops/events/webinars/sops-primer.021920.html
     May 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Speakers described the SOPS program, surveys, supplemental items, databases, and resources available … Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)  Westat … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys … the development and promotion of patient safety culture surveys, resources, and databases, and provides

194. Development of the CAHPS Surgical Care Survey | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/surgical/about/Development-of-the-CAHPS-Surgical-Care-Survey.html
     February 01, 2018 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … the same emphasis on standardization and scientific rigor that characterize all CAHPS products and surveys … the 44-item questionnaire used for field testing. … to the questionnaire that was submitted to the CAHPS Consortium for review. … In response to feedback from the Consortium, ACS and AIR made some revisions to the questionnaire; they

195. PCMH Fact Sheet (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
     September 01, 2010 - testing (English and Spanish): In August 2010, the CAHPS Team conducted cognitive testing of draft PCMH questionnaires … The draft PCMH questionnaires will be revised as needed based on the findings from the cognitive interviews.This … The PCMH Survey begins with the CAHPS Clinician & Group Survey core questionnaire then adds supplemental … Additional CAHPS Survey Resources Several free resources to support CAHPS surveys are available from … and Reporting Kit that explains how to prepare and field a CAHPS questionnaire, analyze the results

196. Useful Online Tools for CAHPS Survey Users - YOUNT (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-yount.pdf
     January 01, 2022 - Useful Online Tools for CAHPS Survey Users - YOUNT INTRODUCTION TO THE CAHPS ANALYSIS PROGRAM Naomi … Yount Westat User Network for CAHPS and SOPS Analysis of Survey Results • Calculation of survey … –Requires base SAS and SAS/STAT modules • It enables CAHPS users to analyze data from any CAHPS survey … Weights the items in the composite measures − Equally weight the items − Weight based on the number of respondents … composite measure results to the population • Weight items in composite measures based on the number of respondents

197. CAHPS Cancer Care Survey Measures | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/cancer/survey-measures.html
     March 01, 2017 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … and Guidance Cancer Care Survey Measures … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/cancer/survey-measures.html  

198. CAHPS Patient Narrative Item Sets | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
     December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … respondents to tell a clear and detailed story about their healthcare experiences. … Providers Many health systems that are currently collecting open-ended responses as part of their patient surveys … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html  

199. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Infographic Summary (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Infographic.pdf
     January 01, 2023 - Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Infographic Summary … nursing home staff respondents Average Response Rate by Survey Administration Mode Paper 52% … Composite Measure Average Score by Respondent Characteristics Shift worked most often Day Shift 65% … their family. 70% Yes 22% Maybe 8% No Overall Rating on Resident Safety 54% of respondents … Action planning for patient safety improvement The Action Planning Tool for the AHRQ Surveys on Patient

200. 2024 Results for the AHRQ Surveys on Patient Safety Culture® (SOPS®) Diagnostic Safety Supplemental Item Set for Medical Offices (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-diagnostic-safety-database-report-2024.pdf
     January 01, 2024 - Surveys on Patient Safety Culture® and SOPS® are registered trademarks of the U.S. … respondents, number of surveys administered, and response rates for the SOPS Diagnostic Safety Supplemental … Average number of respondents per medical office (range: 3 to 42) 7 Average number of surveys distributed … Survey Administration Mode Statistics Medical Offices Respondents Average Response Rate Survey Administration … Respondent Characteristics Respondent Characteristics Respondents Staff Position Number Percent Administrative