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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
January 01, 2019 - Community Pharmacy Survey on Patient Safety Culture: 2019 User Database Report
Community Pharmacy Survey … II
Appendix A—Overall Results by Community
Pharmacy Characteristics
Appendix B—Overall Results by Respondent … Surveys on Patient Safety Culture™ and SOPS™ are trademarks of AHRQ. … .......................... 1
Part II—Appendixes A and B: Overall Results by Community Pharmacy and Respondent … Executive Summary
Part II—Appendixes A and B: Overall Results by Community Pharmacy and Respondent
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/hp/improve/index.html
July 01, 2022 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … Outpatient and Ambulatory Surgery
Surgical Care
Supplemental Items
Using CAHPS Surveys … AHRQ offers specific guidance on reporting the results of CAHPS surveys as well as more comprehensive … https://www.ahrq.gov/cahps/surveys-guidance/hp/improve/index.html
Back
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ce.effectivehealthcare.ahrq.gov/sops/index.html
January 01, 2024 - Hospital Survey on Patient Safety Culture
Find out more about the SOPS Hospital … Survey and supplemental item sets. … SOPS Surveys
Each SOPS survey is designed to assess patient safety culture in a specific healthcare … SOPS Databases
The SOPS Databases serve as a central repository for SOPS survey data. … SOPS Surveys
Explore SOPS® surveys and supplemental items designed to capture provider and staff
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ce.effectivehealthcare.ahrq.gov/sops/events/webinars/best-practices-012424.html
February 01, 2024 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … on Patient Safety Culture
Summary
This webcast detailed best practices for using the Surveys on … Speakers discussed the SOPS Surveys and Databases, getting started on administering the surveys, and … for Administering SOPS Surveys (PDF, 1.6 MB)
Lisa Huddleston (Moderator), Ph.D. … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
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ce.effectivehealthcare.ahrq.gov/sops/events/webinars/sops-primer-110123.html
December 01, 2023 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Lead Research Associate
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat … Overview of the SOPS Surveys (PDF, 735 KB)
SOPS Resources (PDF, 466 KB)
Rose Tyler, M.S … (Moderator)
Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
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ce.effectivehealthcare.ahrq.gov/sops/events/webinars/medical-office-webcast.html
December 01, 2023 - Safety Culture™ (SOPS®) Medical Office Survey, including a review of the SOPS Medical Office program … Office Survey (PDF, 209 KB) SOPS Medical Office Survey Resources (PDF, 849 KB)
Aileen Tapia … Office Survey Database (PDF, 917 KB)
Joann Sorra (Moderator), Ph.D. … (PDF, 430 KB) Closing Slides (PDF, 320 KB)
Recording
SOPS Medical Office Survey: What … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
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ce.effectivehealthcare.ahrq.gov/sops/surveys/medical-office/supplemental-items/index.html
May 01, 2021 - More topics in this section
SOPS®
About SOPS
SOPS Surveys … Contact SOPS
Supplemental Items for Medical Office SOPS
All SOPS ® surveys … optional supplemental items that users may add to assess content in areas not included in the core questionnaire … No reordering of survey items. … https://www.ahrq.gov/sops/surveys/medical-office/supplemental-items/index.html
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html
November 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys … Children with Chronic Conditions
People with Mobility Impairments
Using CAHPS Surveys … In August 2010, the CAHPS team conducted cognitive testing of draft questionnaires that incorporated … The team revised the draft questionnaires based on the findings from the cognitive interviews. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html
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ce.effectivehealthcare.ahrq.gov/sops/surveys/hospital/supplemental-items/health-it.html
August 01, 2023 - Careers
Contact Us
Español
FAQs
Home
SOPS®
SOPS Surveys … More topics in this section
SOPS®
About SOPS
SOPS Surveys … The 15 supplemental items may be added to the end of the Hospital Survey, just before the Background … Pilot study results are available for just over 9,000 hospital respondents who completed the supplemental … https://www.ahrq.gov/sops/surveys/hospital/supplemental-items/health-it.html
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ce.effectivehealthcare.ahrq.gov/sops/surveys/hospital/supplemental-items/value-efficiency.html
August 01, 2023 - Careers
Contact Us
Español
FAQs
Home
SOPS®
SOPS Surveys … More topics in this section
SOPS®
About SOPS
SOPS Surveys … Supplemental Item Set
Value and Efficiency Supplemental Item Set for the Hospital Survey—English ( … Pilot study results are available for the nearly 4,000 hospital respondents who completed the survey … https://www.ahrq.gov/sops/surveys/hospital/supplemental-items/value-efficiency.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops2-database-report-appendixes.pdf
January 01, 2022 - Surveys on Patient Safety Culture (SOPS) Hospital 2.0 Survey: 2022 User Database Report Part II
Surveys … A—Results by Hospital Characteristics
Appendix B—Results by Respondent Characteristics
Prepared … Surveys on Patient Safety Culture™ and SOPS® are trademarks of AHRQ. … Suggested Citation:
Hare R., Tapia A., Tyler E.R., Fan L., Ji S., Yount N.D., Sorra J., Famolaro T., Surveys … Excellent or Very Good” due to rounding
2022 SOPS Hospital 2.0 Database Report Appendixes 75
Surveys
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ce.effectivehealthcare.ahrq.gov/sops/events/webinars/sops-primer.121520.html
December 01, 2023 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … on Patient Safety Culture™ (SOPS®) Surveys. … Speakers described the SOPS program, surveys, supplemental items, databases, resources available to users … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys … the development and promotion of patient safety culture surveys, toolkit materials, and databases, and
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/part-ii-sops-asc-database-report.pdf
January 01, 2020 - Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2020 User Database Report … Part II
Surveys on Patient Safety CultureTM (SOPSTM)
Ambulatory Surgery Center Survey:
2020 User … Surveys on Patient Safety Culture™ and SOPS™ are trademarks of AHRQ. … Surveys on Patient Safety
CultureTM (SOPSTM) Ambulatory Surgery Center Survey: 2020 User Database Report … Surveys on Patient Safety CultureTM (SOPSTM) Ambulatory Surgery Center Survey: 2020 User Database Report
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-bestpractices-web-sopssurveys-intro.pdf
June 27, 2019 - Best Practices for Web-based SOPS Surveys - Intro Slides
Best Practices for Web-based
SOPS Surveys … and Quality
(AHRQ)
Theresa Famolaro, MPS, MS, MBA
Senior Study Director,
User Network for the AHRQ Surveys … Safety Culture (SOPS)
Westat
4
Agenda
• Overview of AHRQ’s perspective on the
importance of survey … methods
• Best practices for designing and administering
web-based SOPS surveys
• Provide examples … and useful tips
• Q&A
5
Best Practices for Web-based SOPS Surveys - Intro
Need Help?
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ce.effectivehealthcare.ahrq.gov/sops/events/webinars/sops-primer.html
December 01, 2023 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … (PDF, 301.5 KB)
Overview of the SOPS Surveys (PDF, 824 KB)
Closing (PDF, 182 KB)
Theresa … Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
SOPS … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys … the development and promotion of patient safety culture surveys, toolkit materials, and databases, and
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-bestpractices-web-sopssurveys-famolaro.pdf
September 01, 2020 - Best Practices for Web-based SOPS Surveys - Famolaro Slides
Web-based SOPS Surveys
Theresa Famolaro … a grid format, all items have the same
response options
20
Grid Format
• Grid format allows respondents … ► Consider mobile users – do not display too many items
on a page
31
Avoid Drop Down Boxes
• Respondents … Tips
• Program the survey so that respondents can
decide not to answer a question
► Remember, the … Web-based SOPS Surveys
Use of Web in SOPS Surveys
Response Rates by Mode
Use of Mobile Devices in
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ce.effectivehealthcare.ahrq.gov/sops/databases/hospital/index.html
March 01, 2024 - More topics in this section
SOPS®
About SOPS
SOPS Surveys … Users
Contact SOPS
SOPS Hospital Database
AHRQ established the Surveys … Participation in the SOPS Databases is free and open to users of the surveys to voluntarily submit their … respondents. … 1 MB)—Presents data from 47 U.S. hospitals that administered and submitted data for more than 4,000 respondents
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-goldstein.pdf
January 01, 2023 - CAHPS Program: Improving Response Rates and Representativeness - CAHPS Surveys at CMS
CAHPS Surveys … ► Shortening the length of surveys
► Adding web mode to survey administration protocols
► Encouraging … , CATI scripts, and promotional materials to engage
and inform potential respondents about the survey … ► Conducting the survey in the preferred language
43
Shortening Surveys
• Where we can, we are … • For some CMS CAHPS Surveys, we currently require the administration
of the survey in Spanish.
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ce.effectivehealthcare.ahrq.gov/sops/events/webinars/sops-primer-011222.html
May 01, 2022 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Speakers described the SOPS program, surveys, supplemental items, databases, and resources available … of SOPS Surveys (PDF, 952 KB)
Theresa Famolaro, M.P.S., M.S., M.B.A. … Project Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
Intro … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
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ce.effectivehealthcare.ahrq.gov/sops/events/webinars/action-plan.html
December 01, 2023 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Planning for the SOPS Surveys (PDF, 1.8 MB) Introducing the SOPS Action Planning Tool (PDF, 1.1 MB … Senior Study Director,
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS),
Westat … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys … Infographic
Action Planning for the SOPS™ Surveys January 2019 Webcast Highlights (PDF, 160 KB