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261. Module Menus | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/menus.html
     February 01, 2022 - Getting feedback with surveys. Survey basics: Survey considerations. Custom surveys. … Steps to create a custom survey. Voices from the field (video). Standardized surveys. … CAHPS® Clinician and Group (CG) Survey. Visual surveys. Caution in interpreting survey data. … Apply your knowledge: Design a survey. … survey data.

262. Advancing the Impact of Consumer Experience of Care Measurement: What’s Next? | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/news/blog/ahrqviews/consumer-experience-measurement.html
     September 01, 2023 - Experience-of-care measurement surveys and comments do address this but can do more to identify opportunities … When adding new questions to surveys, care should be taken to solicit information that is actionable … When it debuted 28 years ago, the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys … CAHPS surveys quickly became the gold standard for understanding patients’ care experiences across institutions … The CAHPS Health Plan Survey  was the first nationally available survey that was statistically valid

263. Hospital Survey on Patient Safety Culture Version 2.0 (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
     January 01, 2021 - Hospital Survey on Patient Safety Culture Version 2.0 SOPS® Hospital Survey Version: 2.0 Language … o No reordering of survey items. … https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-users-guide.pdf … https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-users-guide.pdf … https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf https

264. Introducing a Protocol To Obtain Patient Comments Using the CAHPS Clinician & Group Survey (Webcast) | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/cahps/news-and-events/events/webinar-012617.html
     May 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Introducing a Protocol To Obtain Patient Comments Using the CAHPS Clinician & Group Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … respondents to tell a clear and comprehensive story about their experiences with their health care provider

265. CAHPS Bibliography | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/cahps/bibliography/index.html?page=5
     January 01, 2024 - Search Citations Search by keyword or author name Search   Surveys … Analysis (185) Health Information Technology (HIT) (3) Health Literacy (6) International Surveys … CAHPS Bibliography Browse or search for publications about the development and use of CAHPS surveys … Differences by survey language and mode among Chinese respondents to a CAHPS Health Plan Survey. … Physician groups' use of data from patient experience surveys.

266. Introducing the CAHPS Cancer Care Survey (Webcast) | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/cahps/news-and-events/events/webinar-061317.html
     April 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … The speakers discussed the purpose of the survey, how it was developed, and how to administer the survey … Principal Researcher American Institutes for Research Overview of CAHPS Cancer Care Survey (PDF, 999 … Questions and Answers About the CAHPS Cancer Care Survey (PDF, 152 KB)

267. New York City Uses AHRQ Patient Safety Culture Survey to Reduce Patient Harm | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/news/newsroom/case-studies/cquips0901.html
     October 01, 2014 - Staff participation in the surveys over the two-year period increased significantly. … In 2007, just 44 percent of all staff in the 22 HHC organizations responded to the survey. … When the survey was repeated in 2008, 63 percent responded to the survey. … Consistent with other health care organizations in the U.S., both surveys noted areas for improvement … on Patient Safety Culture, WebM&M, Surveys on Patient Safety Culture Topic(s):

268. Reporting CAHPS Survey Results to Consumers | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/cahps/consumer-reporting/index.html
     May 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Results to Consumers The reporting of survey results to consumers is central to the concept … Guidelines and Strategies Survey users can consult  guidelines for reporting CAHPS survey results   … Use of “Roll-Ups” To Report CAHPS Survey Results and Other Quality Measures .

269. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/news/newsroom/case-studies/index.html?page=1
     September 01, 2021 - Simulation Dictionary (1) State Snapshots (1) Staying Active and Healthy With Blood Thinners (8) Surveys … Respiratory Conditions (5) Rural Health (6) Safety Net (2) Screening (4) Simulation (1) Surveys … on Patient Safety Culture, Medical Office Survey on Patient Safety, TeamSTEPPS®, Surveys on Patient … (s): Care Coordination, Emergency Department, Patient Experience, Patient Safety, Quality of Care, Surveys … on Patient Safety Culture, TeamSTEPPS®, Comprehensive Unit-based Safety Program (CUSP), Surveys on Patient

270. Use of "Roll-Ups" To Report CAHPS Survey Results and Other Quality Measures | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/cahps/news-and-events/podcasts/use-roll-ups.html
     March 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … CAHPS Announcements Contact CAHPS Use of "Roll-Ups" To Report CAHPS Survey … originally created December 2014 Internet Citation: Use of "Roll-Ups" To Report CAHPS Survey

271. Hospital Survey on Patient Safety Culture Version 2.0 (doc file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-English-05.18.21.docx
     June 09, 2016 - Hospital Survey on Patient Safety Culture Version 2.0 SOPS® Hospital Survey Version: 2.0 Language: … the survey in its entirety without modifications or deletions: · No changes to any of the survey item … survey after Section F, before the Background Questions section. … Hospital Survey on Patient Safety (Version 2.0) Instructions This survey asks for your opinions about … Thank you for completing this survey. 5

272. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
     March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey CAHPS® Nursing … Home Survey: Long-Stay Resident Instrument CAHPS Nursing Home Survey – Long-Stay Resident Instrument … Would you like to participate in this survey? … Before we start, let me tell you a few things about this survey. … _______ (0-10) 4 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 7.

273. Agency for Healthcare Research and Quality
     cahps.ahrq.gov/topics/index.html?page=1
     January 01, 2012 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys on Patient Safety Culture AHRQ’s Surveys on Patient Safety Culture (SOPS™) Program, develops … and maintains surveys, toolkits, and databases on patient safety culture for hospitals, medical offices

274. Agency for Healthcare Research and Quality
     cahps.ahrq.gov/es/topics/index.html?page=1
     January 01, 2012 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys on Patient Safety Culture AHRQ’s Surveys on Patient Safety Culture (SOPS™) Program, develops … and maintains surveys, toolkits, and databases on patient safety culture for hospitals, medical offices

275. Specific Tools To Support Change (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/g2_combo_specifictoolstosupportchange.pdf
     January 01, 2011 - In addition, the survey asks respondents about their willingness to recommend the facility: Question … cahps.ahrq.gov/surveys-guidance/hospital/about/index.html https://cahps.ahrq.gov/surveys-guidance/hospital … Short Survey Short surveys are intended to provide just enough simple and prompt feedback to indicate … /survey-and-cpoe-materials http://www.leapfroggroup.org/survey-materials/survey-and-cpoe-materials http … ://www.leapfroggroup.org/survey-materials/survey-and-cpoe-materials http://www.leapfroggroup.org/survey-materials

276. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (doc file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
     March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey CAHPS Nursing … Home Survey – Long-Stay Resident Instrument 1Information for Vendors 1Information for Interviewers … Conventions Used in This Document · Survey instructions intended for interviewers appear in [UPPERCASE … Would you like to participate in this survey? … Before we start, let me tell you a few things about this survey.

277. Section 6: Strategies for Improving Patient Experience with Ambulatory Care | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
     March 01, 2023 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … The strategies are intended to address the various topics covered by CAHPS surveys of ambulatory care … Appendix 6a provides a crosswalk of these topics and the measures derived from different CAHPS surveys … survey. … 2017) Domains for Patient Experience Clinician & Group Survey 3.0 CAHPS Surveys for Accountable

278. 2018 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook.pdf
     January 01, 2018 - All results presented in these charts are calculated at the respondent level. … Comparison of Adult Survey 3.0 Combined Top-Box Scores by State* State Number of Respondents Access … Practice Site Characteristics The distribution by of practice sites and survey respondents by region … Database 2018 Chartbook 11 Survey Completion Mode Survey completion mode is reported at the respondent … Distribution of Practice Sites and Survey Respondents by Survey Completion Mode Survey Completion Mode

279. AHRQ Practice Facilitation Training Modules | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/index.html
     April 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Practice Assessment and Surveys . Standardized Quality Measures . … Practice Assessments and Surveys – Learn how to administer a practice assessment, create surveys, and … use survey results to generate improvement ideas and measure progress. … Access additional resources and a table of contents for Practice Assessments and Surveys.  

280. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_hp-chartbook.pdf
     January 01, 2013 - Survey Respondents and Health Plan Samples: 2011 and 2013........................ 4 Appendixes About … Survey Respondents and Health Plan Samples by State: 2011 and 2013 Appendix D. … All results presented in these charts are calculated at the respondent level. … CAHPS Database The CAHPS Database is the repository for data from selected CAHPS surveys. … Database with the following: • Respondent-level survey data • Health plan characteristics • Other