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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-hare.pdf
January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Hare
The SOPS Databases
Ryan Hare, M.P.P. … summarizes survey findings from the 2022 Hospital Survey on Patient Safety Culture 2.0 Database.
400 … Your Hospital Results
Respondent Demographics
Composite Measure Results
Item Results
Patient Safety … Trending Results
Respondent Demographics
Composite Measure Results
Item Results
Patient Safety Rating … Ambulatory Surgery Centers (2)
Topics
[ ] Analyses Linking Composite Measures
with Site and/or Respondent
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-infographic.pdf
January 01, 2024 - 2024 HCBS CAHPS Survey Database Executive Summary Infographic
cahps
2024 Home and
Community-Based … Services Survey
Database Results
6,053
respondents
3,673
Multiple Populat ion Program
respondents … 603
Older Adult Program
respondents
326
Physical Disability Program
respondent s 828
Other … & Developmental
Disabil ity Program
respondents
304
Acquired Brain Injury Program
respondents … cahps-database/2024-hcbs-chartbook.pdf
For more information on the CAHPS Home and Community-Based Services Survey
-
cahpsdatabase.ahrq.gov/CHDSS/login.aspx
April 11, 2025 - Database is open to hospitals that administer the CAHPS Child Hospital Survey, provided the questionnaires … Data from independently translated surveys in other languages cannot be submitted. … Upload the CAHPS questionnaire : Provide a copy of the survey instrument administered by your organization … CAHPS Database staff will review the submitted questionnaire and send you an approval/rejection email … When the questionnaire has been approved, upload the CAHPS data file in CSV format .
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-ASC-webcast-2023-0509-hare.pdf
January 01, 2023 - Documentation (1 item)
• Overall Patient Safety Rating (1 item)
• Screener Question Asking Whether the Respondent … Register for
an account
Step 2
Sign and
submit DUA
Step 3
Enter ASC
site info
Step 4
Submit
questionnaire … ambulatory surgery centers
8,918
Respondents
24
2021 Participating ASCs and Respondents
ASCs … 35% of ASCs
had 4 to 5 rooms
84% of ASCs
were multispecialty
Respondents
33% of
respondents
were … Your Ambulatory Surgery
Center (ASC) Results
Respondent Demographics
Composite Measure Results
Item
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www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/pharmacy/2015-report-part-1.pdf
January 01, 2015 - Some community pharmacies used a
paper-only survey and others used Web-only surveys. … 1,603
Number of surveys administered 2,834
Overall response rate 57%
Average number of respondents … Results
Common complaints among survey respondents are that they never get any feedback about
survey … It excludes surveys that were
returned blank on all nondemographic survey items or deleted during data … cleaning, but includes
surveys where at least one nondemographic survey item was answered.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops-wps-study-report.pdf
January 01, 2022 - Respondent Characteristics: Staff Position
Staff Position
Respondents
Number Percent
Nursing … Respondent Characteristics: Unit/Work Area
Unit/Work Area
Respondents
Number Percent
Multiple Units … Respondent Characteristics: Unit/Work Area (Continued)
Unit/Work Area
Respondents
Number Percent … Other Respondent Characteristics
Job Satisfaction (Workplace Safety Background Item)
Respondents … Other Respondent Characteristics (Continued)
Tenure in Unit/Work Area
Respondents
Number Percent
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
January 01, 2015 - Survey Respondents and Health Plan Samples: 2015 and 2014........................ 11
Figures
Figure … Survey Respondents and Health Plan Samples: 2015 and 2014
Year
(CAHPS
Version) Medicaid Medicaid … All results presented in these charts are calculated at the respondent level. … for data from selected CAHPS surveys. … Database with the following:
• Respondent-level survey data
• Health plan characteristics
• Other
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-ginsberg.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
AHRQ’s CAHPS® Program
Caren Ginsberg
Director, CAHPS Division … 13
CAHPS
Core Survey
Supplemental
Items
CAHPS Customized
Survey
www.ahrq.gov/cahps
CAHPS Design … domains that are under the control
of the facility/provider, or for which we can risk adjust
• Develop survey … 1998
• Submissions in June,
followed by reporting in
October
• 2016: 382 health plans;
148,000 respondents … March,
followed by reporting
in June
• 2015: 2,830 clinician
offices and group
practices; 636,000
respondents
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
January 01, 2020 - Appendix A presents the number of Medicaid and CHIP survey respondents by State included in the
2020 … About Their Experiences With Their Health Plans
and Medical Care
6
both outgoing and incoming surveys … All results presented in these charts are calculated at the respondent level. … To provide context for the 2020 results, the percentage distribution of survey respondents by state for … Health Plans
and Medical Care
23
APPENDIX A. 2020 SURVEY RESPONDENTS BY STATE
Table A-1 shows
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/health-it-survey-compendium/portal-and-non-portal-user-surveys-assess
January 01, 2023 - Portal and Non-Portal User Surveys to Assess MyPreventiveCare Portal
These are questionnaires … The questionnaires include questions to assess the current state of personal health records by those … Survey Document
Portal and Non-Portal User Surveys to Assess MyPreventiveCare Portal … For assistance, please contact ahrqsection508@ahrq.hhs.gov )
Year of Survey
2011
Document … Type
Questionnaire/Survey
Research Method
Current State Assessment
Population
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-health-plan-infographic.pdf
January 01, 2024 - 2024 CAHPS Health Plan Survey Database Summary Results
Cah ps
2024 Health Plan Survey
Database Summary … plan based on the 2024 Consumer Assessment of Healthcare
Providers and Systems (CAH PS®) Health Plan Survey … HEALTH PLAN
DATABASE RESPONDENTS
69,505 Adult Medicaid
Respondents
111,833 Child Medicaid
Respondents … Medicaid 69%
Child Medicaid 76%
CHIP 75%
Trends in Health Plan Composite Measure Results by Respondent … wysiwyg/cahps/cahps-database/2024-health-plan-chartbook.pdf
For more information on the CAHPS Health Plan Survey
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2018mosopsdatabasereport-part1-rev0921.pdf
April 01, 2018 - of respondents per medical office (range: 3 to 516) 15
Average number of surveys administered per medical … Respondents
Average Mode
Response Rate
Survey Administration Mode Number Percent Number Percent … Respondent Characteristics
This chapter describes respondent characteristics within the participating … Distribution of 2018 Database Medical Offices by Respondent Characteristics
Respondent Characteristics … Some medical offices used a paper-only survey,
others used web-only surveys, and others used a combination
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hcup-us.ahrq.gov/datainnovations/raceethnicitytoolkit/nm6.jsp
July 01, 2014 - Patient Post-Hospitalization Telephone Survey … AHRQ Race/Ethnicity Survey
Hello, is NAME OF SELECTED RESPONDENT available? … YES If person answering is the 'selected respondent' and the selected
respondent is over … NAME OF SELECTED RESPONDENT has been chosen TO PARTICIPATE IN A VERY SHORT HEALTH SURVEY. … Your answers will be grouped with those from other respondents.
-
www.ahrq.gov/cahps/surveys-guidance/nh/about/survey-measures.html
April 01, 2018 - CAHPS Nursing Home Family Member Survey Measures
For more information: Patient Experience Measures … from the CAHPS Nursing Home Family Member Survey (PDF, 620 KB)
Nurses/Aides' Kindness/Respect Towards … Involvement
Q26 Nurses/Aides give respondent timely information about resident
Q27 … Nurses/Aides' explanation to respondent easy to understand
Q37 Respondent involved in decisions … about care
Q42 Respondent given information about payments/expenses
Q28 Nurses/Aides
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www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-workplace-safety-report-appendix.pdf
January 01, 2024 - 2024 Results for the AHRQ Surveys on Patient Safety Culture (SOPS) Workplace Safety Supplemental Items … for Hospitals Part II
2024 Results for the AHRQ
Surveys on Patient Safety Culture® (SOPS®)
Workplace … Surveys on Patient Safety Culture® and SOPS® are registered trademarks of the U.S. … Citation:
Tyler ER, Yalden O, Fan L, Ji S, Kirchner J, Yount ND, Sorra J. 2024 Results for the AHRQ
Surveys … the sum of the separate response option percentages due to rounding.
2024 Results for the AHRQ Surveys
-
www.ahrq.gov/cahps/surveys-guidance/ich/develop-ich-survey/index.html
June 01, 2019 - The development of this CAHPS survey involved several steps, including a review of existing surveys, … All of these steps contributed to the drafting of the questionnaire and subsequent revisions. … The call resulted in the submission of eleven surveys, which were supplemented by two renal-specific … surveys identified in the original literature review. … The final number of respondents was 1,454, with an overall response rate of 46%: 56% responded by telephone
-
www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14sum.html
June 01, 2014 - of data from 935 medical offices and 27,103 medical office staff respondents who completed the survey … The survey also includes questions that ask respondents about problems exchanging information with other … The average medical office response rate was 64 percent, with an average of 29 completed surveys per … Return to Contents
Results by Respondent Characteristics
Staff Position
Management had the … Often, the perceived failure of surveys to create lasting change is actually due to faulty or nonexistent
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/measures-cancer-509.pdf
January 01, 2005 - Available for the Cancer Care Survey:
Questionnaires
• CAHPS Cancer Care Survey (English and
Spanish … Items for the CAHPS
Cancer Care Survey
Survey Administration Guidelines
• Preparing a Questionnaire … Measures from the
CAHPS Cancer Care Survey
Available for all CAHPS surveys:
• Analyzing CAHPS Survey … for reporting purposes:
• Rating measures are based on items that use a scale of 0 to 10 to measure
respondents … analyses also indicate that composite measures from the core items1
1 As discussed in Preparing a Questionnaire
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-fowler.pdf
June 02, 2025 - are getting respondents to open the e-mail
request and getting them to click on the URL and
do the … survey. … things as you do.
(58% in bottom 4)
22
Best messages
• We carefully review the results of the surveys … : questions are
sensible, respondents can answer them, answers
actually might be of use to doctors’ … May not generalize to
actual respondent behavior
27
Evidence of validity
• Convergence of results
-
www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/measures/measure-2.html
November 01, 2017 - The CAHPS 3.0 Child Survey combines three components:
The widely used basic CAHPS child core questionnaire … The response sets for the supplemental questions are consistent with the core items in the questionnaire … Online Resource: To obtain the CAHPS® Survey and Reporting Kit, go to: http://www.ahrq.gov/cahps/surveys-guidance … The CAHPS 3.0 Child Survey can be used for statewide assessment or for regional or local surveys. … Development and standardization of questions and questionnaires.