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61. SOPS Frequently Asked Questions | Agency for Healthcare Research and Quality
    www.monahrq.ahrq.gov/sops/about/faq/index.html
    June 01, 2022 - there are supplemental item sets users may add to assess content in areas not included in the core questionnaire … One survey item that asks respondents to provide an overall rating on patient safety for their unit/work … Four survey items that ask respondents to provide their background characteristics (staff position, unit … In addition, the hospital survey includes: One item that asks respondents to provide an overall grade … These characteristics are essential because the survey asks respondents about patient safety and quality

62. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Parast (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-parast.pdf
    December 19, 2019 - telephone, majority of responses were by telephone • Email+mail+telephone arm: fewer mail and telephone respondents … than mail+telephone 34 Respondent Characteristics • Inclusion of a phone component increased representation … of respondents who were ►Younger ►Minority ►Less healthy ►Frequent emergency department visitors ►Without … performed significantly better than standard mixed mode • Although the most expensive mode, phone surveys … II Design Response Rates Responses by Completion Mode Respondent Characteristics Contact Method

63. SOPS™ Best Practices for Web-based SOPS Surveys Webcast Transcript (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/bestpractices-web-sopssurveys-transcript.pdf
    June 12, 2019 - Caren Ginsberg giving an overview of AHRQ's perspective on the importance of survey methods. … Really, as a respondent, I'm not sure where to start. … As you know, the SOPS surveys are voluntary, and respondents who choose to take the survey may decide … In a confidential survey, you can have unique customized hyperlinks for each respondent, or you can have … encourage non-respondents to complete the survey.

64. Participating in the CAHPS Health Plan Survey Database | Agency for Healthcare Research and Quality
    www.monahrq.ahrq.gov/cahps/cahps-database/hp-database/participate.html
    December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Health Plan … Survey Database Participating in the Health Plan Survey Database Child Hospital Survey … Research Datasets for CAHPS Surveys Webcasts & Recent Events Reporting Results … Survey instruments must not omit any of the survey items related to respondent characteristics.

65. Translating Surveys and Other Materials | Agency for Healthcare Research and Quality
    www.monahrq.ahrq.gov/cahps/surveys-guidance/helpful-resources/translating/index.html
    June 01, 2023 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Guidelines for Translating CAHPS Surveys If you are translating a CAHPS survey, please review the following … The translated survey must accurately reflect the content and intent of the English questionnaire. … Direct the translators to produce colloquial questions and instructions that survey respondents can easily

66. Medical Office Survey on Patient Safety Culture: 2018 User Database Report Part I (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2018mosopsdatabasereport-part1-rev0921.pdf
    April 01, 2018 - of respondents per medical office (range: 3 to 516) 15 Average number of surveys administered per medical … Respondents Average Mode Response Rate Survey Administration Mode Number Percent Number Percent … Respondent Characteristics This chapter describes respondent characteristics within the participating … Distribution of 2018 Database Medical Offices by Respondent Characteristics Respondent Characteristics … Some medical offices used a paper-only survey, others used web-only surveys, and others used a combination

67. Supplemental Items for the CAHPS Hospital Survey: Interpreter Services | Agency for Healthcare Research and Quality
    www.monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
    October 01, 2023 - Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Important instructions regarding the placement of supplemental items in the core questionnaire: Under … Testing has shown that respondents often include friends and family members as interpreters even when … In order to collect uniform data from all respondents, question H-IN2 includes friends and family members … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html

68. An Overview of the SOPS® Surveys for New Users - Tyler (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/4-sops101-webcast-2023-tyler.pdf
    January 01, 2023 - An Overview of the SOPS® Surveys for New Users - Tyler SOPS Databases Rose Tyler, M.S. … SOPS Database Manager User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat … 2.0 Database This overview summarizes survey findings from the 2022 Hospital Survey on Patient Safety … Your Hospital Results Respondent Demographics Composite Measure Results Item Results Patient Safety … Trending Results Respondent Demographics Composite Measure Results Item Results Patient Safety Rating

69. Participating in the SOPS Community Pharmacy Survey Database | Agency for Healthcare Research and Quality
    www.monahrq.ahrq.gov/sops/databases/pharmacy/submission.html
    November 01, 2023 - More topics in this section SOPS® About SOPS SOPS Surveys … the Community Pharmacy Database Ambulatory Surgery Center Research Datasets for SOPS Surveys … aggregated results for all participating community pharmacies as well as results by community pharmacy and respondent … Respondent-level survey data following the appropriate data file specifications for each pharmacy site … provides overall findings and results by ambulatory surgery center characteristics and staff respondent

70. Developing Invitation Messages That Increase CAHPS Survey Response Rates | Agency for Healthcare Research and Quality
    www.monahrq.ahrq.gov/cahps/news-and-events/events/webinar-091019.html
    November 01, 2019 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … invitations can increase participation in CAHPS patient experience surveys. … of Two Pilot Studies  (PDF, 1 MB)   Julie Brown Director of Survey Market Development RAND … methodology (PDF, 442 KB) Literature review: CAHPS Survey Administration: What We Know and Potential

71. SOPS Surveys | Agency for Healthcare Research and Quality
    www.monahrq.ahrq.gov/sops/surveys/index.html
    January 01, 2023 - (1:09) Surveys on Patient Safety Culture Hospital Survey . Medical Office Survey . … Nursing Home Survey . Community Pharmacy Survey . Ambulatory Surgery Center . … known as supplemental item sets, to customize their questionnaires. … Using the Surveys When using any of the SOPS surveys, reference the full name "Surveys on Patient … from a SOPS survey, please refer to the instructions for modifying and naming SOPS surveys in  Using

72. SOPS™ Introducing the New SOPS Hospital Survey 2.0 webcast transcript (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hsops2.0-webcast-transcript.pdf
    January 01, 2020 - methodology. … methodology to develop new items and to test them and we started this effort in 2016. … survey respondents showed a strong tendency to agree with or respond positively to most of the survey … enough providers and staff to eliminate any concerns that checking those boxes will identify them as a respondent … We don't recommend that hospital users force respondents if you're doing a web survey because some hospitals

73. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_hp-chartbook.pdf
    January 01, 2013 - Survey Respondents and Health Plan Samples: 2011 and 2013........................ 4 Appendixes About … Survey Respondents and Health Plan Samples by State: 2011 and 2013 Appendix D. … All results presented in these charts are calculated at the respondent level. … CAHPS Database The CAHPS Database is the repository for data from selected CAHPS surveys. … Database with the following: • Respondent-level survey data • Health plan characteristics • Other

74. SOPS Announcements | Agency for Healthcare Research and Quality
    www.monahrq.ahrq.gov/sops/news.html
    March 01, 2024 - The report presents survey results from 1,164 medical offices and 15,449 respondents. 2024 Data … The Database report includes 243 ASCs and 7,458 respondents. … Database Report (January 2023) Surveys on Patient Safety Culture™ (SOPS ® ) Nursing Home Survey … The Database report includes 62 nursing homes and 3,224 staff respondents. … single specialty vs. multispecialty, specialty, primary care specialty, ownership, and region) and respondent

75. CAHPS Child Hospital Survey | Agency for Healthcare Research and Quality
    www.monahrq.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
    February 01, 2024 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … Like other CAHPS surveys, this questionnaire focuses on aspects of pediatric inpatient care that are … to consult the following guidance: Translating CAHPS surveys into other languages Analyzing CAHPS … https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html  

76. CAHPS Emergency Department Survey | Agency for Healthcare Research and Quality
    www.monahrq.ahrq.gov/cahps/surveys-guidance/ed-cahps/index.html
    December 01, 2023 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … respondents. … https://www.ahrq.gov/cahps/surveys-guidance/ed-cahps/index.html   Back

77. How to Report Results of the CAHPS Clinician & Group Survey (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cgkit/HowtoReportResultsofCGCAHPS080610FINAL.pdf
    August 01, 2010 - https://www.cahps.ahrq.gov/content/products/CG/PROD_CG_CG40Products.asp To see the Adult Primary Care Questionnaire … New and updated surveys are released over time as the survey developers make changes that address findings … All CAHPS surveys include a core set of items that must be included in the survey. … with the CAHPS surveys or other sources. … only) (5 questions) • Respondent and doctor talked about child’s learning ability • Respondent

78. CAHPS Glossary | Agency for Healthcare Research and Quality
    www.monahrq.ahrq.gov/cahps/about-cahps/glossary/index.html
    November 01, 2022 - To review the current family of surveys, go to CAHPS Surveys and Guidance . … responsibility of a specific level of the healthcare system; Obtain a global evaluation (rating); Define respondent … Users of CAHPS surveys include sponsors as well as other organizations that may use survey results for … domains or functions not included in the core questionnaire, to obtain greater detail on a specific … domain or function, or to examine other characteristics of respondents.

79. 2023 National Healthcare Quality and Disparities Report Data Sources (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-data-sources.pdf
    December 01, 2023 - respondent burden by shortening the length of the questionnaire, harmonize overlapping content with … advances in survey methodology and measurement. … Department of Commerce Description The American Community Survey (ACS) is an ongoing survey that provides … Responses to the American Community Survey are collected in four different ways: internet, mail, telephone … paper questionnaires.

80. Translating CAHPS Surveys (pdf file)
    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/translating-cahps-surveys.pdf
    January 17, 2017 - Translating CAHPS Surveys Translating CAHPS® Surveys Contents Purpose of this Document ......... … Source: CAHPS Survey for Accountable Care Organizations: Survey Instruments. … http://acocahps.cms.gov/en/survey-instruments/ Translating CAHPS Surveys Updated 1/17/17 Page 2 … Socio-demographic characteristics of the target population (e.g., whether the sample includes elderly respondents … , non-elderly adults, or minors; average educational level or socioeconomic status of the target respondents