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461. Patient Safety Culture and Medical Liability—Recommendations for Measurement, Analysis, and Interpretation: A Commentary | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/patient-safety/reports/liability/waever.html
     August 01, 2017 - For example, studies using the AHRQ Hospital Survey on Patient Safety (HSOPS) culture survey and other … organizational culture (i.e., psychological climate) play in shaping safe behavior on the job. 39,40 Bearing respondent … organizations might consider using anonymous linking methods to link clinician responses to safety culture surveys … Lessons from the AHRQ Hospital Survey on Patient Safety Culture. … Hospital safety climate surveys: measurement issues. Curr Opin Crit Care 2010; 16:632–8. 17.

462. Ambulatory Care | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/patient-safety/settings/ambulatory/tools.html
     February 01, 2018 - Ambulatory Surgery Center (ASC) Survey on Patient Safety Culture is a survey in the suite of AHRQ Surveys … The survey, designed specifically for ASC staff, asks for opinions about the culture of patient safety … The survey can raise staff awareness about patient safety, assess the status of patient safety culture … The CAHPS ® Clinician & Group Survey  assesses patients' experiences with health care providers and … Survey results can be used to improve care and equip consumers with information to choose providers.

463. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (Webcast) | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/news-and-events/events/webinar-100318.html
     November 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Designed to be used with the CAHPS Clinician & Group Survey or on its own, the Narrative Elicitation … CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment

464. Slide 1
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/rodriguez/rodriguez.pptx
     September 05, 2012 - 8.5 8.9 32.3 27.6 5.7 5.1 6.1 Using a combination of new items and items drawn from existing surveys … openness, organizational learning processes, and adaptive reserve) and included a single item to measure respondents … Patient Survey Respondent Characteristics: Education and Language (n=907) 16 8th grade or less … to diabetes care management were concentrated in the five intervention sites Only one control clinic respondent … across diverse CHC organizations serving different ethnic communities and link with patient experience surveys

465. Ambulatory Surgery Center SOPS: What You Need to Know Webcast (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/caren-ginsberg-slides-6-11.pdf
     February 07, 2019 - 10 AHRQ Surveys on Patient Safety Culture™ Surveys of staff about the extent to which the organizational … AHRQ Surveys on Patient Safety Culture™

466. Chipra205-Materials Viie (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_VIIE.pdf
     August 25, 2014 - Periodic survey of fellows #86. August 2013 – 2014. Accessed August 25, 2014. … Retrieved from http://www.aap.org/en-us/professional-resources/Research/pediatrician- surveys/Pages/ … Periodic-Survey-of-Fellows.aspx

467. Chipra204-Materials Viie (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_VIIE.pdf
     August 25, 2014 - Periodic survey of fellows #86. August 2013 – 2014. Accessed August 25, 2014. … Retrieved from http://www.aap.org/en-us/professional-resources/Research/pediatrician- surveys/Pages/ … Periodic-Survey-of-Fellows.aspx

468. AHRQ Practice Facilitation Training Modules | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/index.html
     April 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Practice Assessment and Surveys . Standardized Quality Measures . … Practice Assessments and Surveys – Learn how to administer a practice assessment, create surveys, and … use survey results to generate improvement ideas and measure progress. … Access additional resources and a table of contents for Practice Assessments and Surveys.  

469. AHRQ Practice Facilitation Training Modules: Additional Resources | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/resources.html
     July 01, 2022 - Practice Assessments and Surveys Here is the Job Aid (PDF, 419 KB) that summarizes the keys skills … taught in the module Practice Assessments and Surveys. … CAHPS Clinician & Group Survey . … (Free site registration required to access survey template.) … survey users.

470. Spotlight on Pennsylvania -- The National Evaluation of the CHIPRA Quality Demonstration Grant Program (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-pennsylvania-state-snapshot.pdf
     January 01, 2018 - Health systems developed and implemented electronic screening questionnaires Pennsylvania partnered … in Pennsylvania Note: * = statistically significant difference (p = <0.05) Source: Cross-sectional survey … conducted with staff at Pennsylvania agencies and the participating health care organizations, a survey … We conducted a cross-sectional survey of pediatricians and family physicians that provide primary care … We used survey weights to calculate univariate statistics.

471. The CAHPS Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
     March 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … providers seeking to improve their performance in the domains of patient experience measured by CAHPS surveys … Analyze the results of CAHPS surveys and other forms of patient feedback to identify strengths and weaknesses

472. Underwood Surgery Center: Slide Presentation (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/tinsleyslides.pdf
     September 01, 2015 - techs • Part time/prn staff: 6 RNs, 3 OR techs 55 55 Response Rate 73% • 22 out of 30 surveys … were completed 56 56 Survey Results Organizational Learning— Continuous Improvement 92% … 89% 88% Communication About Patient Information 91% 87% Staff Training 78% 86% 57 57 Survey … Forward • Report results at the quarterly provider/ management meetings • Share with staff • Re-survey … Underwood Surgery Center (USC) USC Medical Staff Underwood Surgery Center Structure Response Rate Survey

473. Chipra202-Materials Viie (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA202-Materials_VIIE.pdf
     August 25, 2014 - Periodic survey of fellows #86. August 2013 – 2014. Accessed August 25, 2014. … Retrieved from http://www.aap.org/en-us/professional-resources/Research/pediatrician- surveys/Pages/ … Periodic-Survey-of-Fellows.aspx

474. Implementation Guide for AHRQ's Making Informed Consent an Informed Choice - Training Modules (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
     January 01, 2017 - informed consent practice in your hospital can help you track your progress (e.g., chart audits, surveys … , the Patient Survey). … • Coordinate initiative with accreditation surveys. … Timing of administration: The baseline survey should be administered to patients before an intervention … Timing of administration: The baseline survey should be administered to patients before an intervention

475. The Effects of Out-of-Pocket Costs on Enrollees' Experiences With Health Plans: Implications for Consumer Reporting | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/news-and-events/podcasts/effects-out-of-pocket.html
     March 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … differences in the CAHPS "rating of care" measure for PPOs and HMOs and the implications for reporting survey

476. 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook Infographic (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022_chartbook_infographic.pdf
     January 01, 2022 - 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook Infographic 2022 Health Plan Survey … plan based on the 2022 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey … Highest Scoring Measure How Well Doctors Communicate 81 percent of CHIP respondents indicated … Lowest Scoring Measure Getting Needed Care 52 percent of Adult Medicaid respondents indicated that … /wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf For more information on the CAHPS Health Plan Survey

477. CHIPRA 240: Section 7, Tables 5 to 8 (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-240-section-7-tables-5-8.pdf
     February 21, 2020 - Hawaiian or Other Pacific Islander White Mixed Race Other Completed survey … Self-Reported Hispanic Ethnicity (Percent) Hispanic Ethnicity Completed survey (n=1,579)* 5% High … (n=415)* 7% Abstracted chart (n=298) 6% *No information available for 1 member due to unanswered survey … Mean SD Min 25th Percentile Median 75th Percentile Max Candidates for parent survey … (n=25,961)* 80% 31% 0% 74% 97% 100% 100% Completed survey (n=1,563)*

478. Scoring Different Kinds of Health Care Quality Measures | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/talkingquality/translate/scores/scoring.html
     June 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Patient-Level “Yes or No” A “yes or no” question is not as simple when it is a response to a survey … The CAHPS Clinician & Group Survey, for example, has many questions whose response options are “always … the categories is equal (e.g., years of education), which is not necessarily true for responses to survey … An alternative approach is to present the percentage of respondents who gave each of the answers.

479. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
     December 01, 2018 - across all 9 sites (intervention and control): – PG/CG-CAHPS scores – All-Staff Patient Comments Surveys … comments – Indicate valence and frequency of themes (but include “outliers” too) – Link comments to survey … Full Narrative Drill Down 50 Phase 2 Next Steps (July-December 2018)  Analyze “patient comments survey … Elicitation Protocol through the Fall to provide updated content to feedback reports  Field second staff survey

480. Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/topics/index.html?page=1
     January 01, 2012 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys on Patient Safety Culture AHRQ’s Surveys on Patient Safety Culture (SOPS™) Program, develops … and maintains surveys, toolkits, and databases on patient safety culture for hospitals, medical offices