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www.monahrq.ahrq.gov/data/resources/index.html?page=4
April 29, 2024 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Surveys on Patient Safety Culture™ (SOPS™): Community Pharmacy Database AHRQ established the Surveys … on Patient Safety Culture™ (SOPS™) Databases as central repositories for survey data from each of the … SOPS surveys. … Healthcare organizations that administer one of the AHRQ patient safety culture surveys can voluntarily
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www.monahrq.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-implement.html
November 01, 2017 - The survey may be a paper questionnaire or a Web-based electronic form. … Culture surveys are commonly used in hospitals and other medical environments to measure workplace conditions … Many surveys used to measure culture more broadly in hospitals are not customized enough to inform checklist … When providing the survey in person, offer to wait while people complete the survey. … General Advice for Sharing Culture Survey Results
Review the survey results at staff meetings and governing
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www.monahrq.ahrq.gov/cahps/news-and-events/events/webinar-053123.html
May 01, 2023 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … will provide an overview of AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs
Center for Quality Improvement
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www.monahrq.ahrq.gov/cahps/bibliography/index.html
March 05, 2024 - Search Citations
Search by keyword or author name
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Surveys … Analysis
(185)
Health Information Technology (HIT)
(3)
Health Literacy
(6)
International Surveys … Administration
(46)
Survey Development
(101)
Telehealth
(1)
Translation
(12)
Value of … CAHPS Bibliography
Browse or search for publications about the development and use of CAHPS surveys … National Results From the HCAHPS Survey. Med Care. Jan 1 2024 , 62(1): 37-43.
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/brownslides.pdf
August 13, 2015 - • Only our physicians practice
in the IEC
38
38
Response Rate
98%
• 49 out of 50 surveys … were completed
39
39
Survey Results
Organizational Learning—
Continuous Improvement
92% … surprised about some of the results
because staff do not always speak up during meetings
• During the survey … • Initiate staff competencies
evaluations more frequently
• Perform periodic company-
wide re-surveys … • Continue to share survey
results
• Strengthen Patient Safety
Sustainability Plan
Digestive
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www.monahrq.ahrq.gov/news/newsroom/case-studies/index.html
February 01, 2024 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Simulation Dictionary
(1)
State Snapshots
(1)
Staying Active and Healthy With Blood Thinners
(8)
Surveys … Respiratory Conditions
(5)
Rural Health
(6)
Safety Net
(2)
Screening
(4)
Simulation
(1)
Surveys … to Assess Culture of Safety and Quality Impact Case Study Identifier: 2023-03 AHRQ Product(s): Surveys … Clinician-Patient Communication, Education: Curriculum, Medical Errors, Outcomes, Patient Safety, Quality of Care, Surveys
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www.monahrq.ahrq.gov/cahps/news-and-events/events/webinar-111920.html
December 01, 2023 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … To learn more about the macro and download the files, visit Analyzing CAHPS Survey Data .
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www.monahrq.ahrq.gov/cahps/news-and-events/events/webinar-032421.html
April 01, 2021 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … healthcare organizations in using Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) surveys … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs
Center for Quality Improvement
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www.monahrq.ahrq.gov/patient-safety/settings/ambulatory/index.html
July 01, 2022 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … on Patient Safety Culture is a staff-administered survey that helps ambulatory surgery centers assess … CAHPS ® Clinician & Group Survey was developed by AHRQ and designed to measure patients’ experiences … The surveys are developed from the patient’s perspective on what’s important to measure. … Medical Office Survey of Patient Safety Culture is a staff-administered survey that helps medical offices
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www.monahrq.ahrq.gov/patient-safety/resources/index.html
December 01, 2022 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Surveys on Patient Safety Culture
As part of its goal to support a culture of patient safety and quality … Hospital Survey on Patient Safety Culture
Nursing Home Survey on Patient Safety Culture
Medical Office … Survey on Patient Safety Culture
Community Pharmacy Survey on Patient Safety Culture
Ambulatory … Surgery Center Survey on Patient Safety Culture
Patient Safety Culture Resources
Resource
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www.monahrq.ahrq.gov/evidencenow/projects/heart-health/research-results/research/methods/measures.html
August 01, 2018 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … The surveys include items assessing practice capacity (using validated Adaptive Reserve and Change Process … Capability Questionnaires), burnout, practices’ readiness to implement quality improvement interventions … The surveys also include questions related to EHR use and practice demographics. … Design also includes a survey on “joy of practice” and focus groups with providers.
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www.monahrq.ahrq.gov/news/newsletters/e-newsletter/858.html
April 01, 2023 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Register Now for April 27 Webinar on Surveys on Patient Safety Culture™ Ambulatory Surgery Center Survey … Register Now for April 27 Webinar on Surveys on Patient Safety Culture™ Ambulatory Surgery Center Survey … ET on AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) Ambulatory Surgery Center (ASC) Survey. … Speakers will provide background on the ASC Survey, including a review of the SOPS ASC program, survey
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www.monahrq.ahrq.gov/sites/default/files/publications/files/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - informed consent practice in your hospital can help you track your progress (e.g., chart
audits, surveys … , the Patient Survey). … • Coordinate initiative with accreditation surveys. … Timing of administration: The baseline survey should be administered to patients
before an intervention … Timing of administration: The baseline survey should be administered to patients
before an intervention
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-scores.pdf
October 01, 2020 - multiple systems
• Research challenges
• collection of timely & actionable member feedback
• declining survey … Service deep dive: needed more information that
was timely and actionable
Supplemental weekly IVR survey … 3-question automated IVR survey using 5-point scale
(courtesy, information, overall experience with … percentile for 16 consecutive years
Ongoing Quality Improvement
• Repeated supplemental weekly IVR surveys … first call resolution
• Getting closer to First Call Resolution
22
Lessons Learned
• Annual CAHPS surveys
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-240-bmi-parent-full-report.pdf
February 01, 2020 - This information was obtained from the 2011 American
Community Survey (ACS) (U.S. … To achieve 100 completed surveys among parents of children
having a BMI ≥85th percentile, an estimate … surveys = 30
percent prevalence of overweight / obese = 100 completed surveys for children with a BMI … Census Bureau. 2011 American Community Survey (ACS). 2013. … Available at
https://www.census.gov/programs-surveys/acs/guidance/comparing-acs-data/2011.html.
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www.monahrq.ahrq.gov/talkingquality/assess/recommended-reading.html
May 01, 2019 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Survey Research
Aday LA. Designing and conducting health surveys. John Wiley & Sons; 1989. … Internet, Mail and Mixed Mode Surveys: The Tailored Design Method. … How to conduct your own survey. Hoboken, New Jersey: John Wiley & Sons; 1994. … Beneficiary survey-based feedback on new Medicare informational materials.
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-nembhard.pdf
January 01, 2014 - (6 vs. 6) after 6 months of program use
► Participation: All nurses were required to participate
• Survey … of patients about care experiences using the CAHPS Clinician &
Group Visit Survey (CG-CAHPS) and PCMH … clinic employees about teamwork using existing scales
► Baseline: 96 employees (51%) returned usable surveys … ► Follow-up: 135 employees (72%) returned surveys
► 60 employees with … Getting Greater Improvement In Patient
Care Experiences
Contextual factors Evidence:
% of nurse respondents
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www.monahrq.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
August 01, 2022 - Inconsistent/Unsure— This means the respondents are unsure about this question or the respondents indicate … No— This means the respondents have answered negatively about this question.
… Has a safety culture survey been completed?
… Culture Measurement and Feedback
Were the results of the most recent safety and culture surveys distributed … Are survey findings used to guide process improvement interventions?
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www.monahrq.ahrq.gov/patient-safety/news-events/psaw-2024/index.html
March 01, 2024 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … This year, AHRQ features the launch of TeamSTEPPS 3.0, the latest in teamwork optimization; the Surveys … Surveys on Patient Safety Culture Program
AHRQ's Surveys on Patient Safety Culture (SOPS) Program … Supplemental item sets can be added to the SOPS Hospital and Nursing Home Surveys to assess workplace
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-243-fullreport.pdf
August 01, 2019 - Respondents consisted
of lead CT technologists or medical directors at each facility; the brief telephone … From this sample, we
obtained completed surveys from 21 individual sites representing a total of 58 … The range of the number of
protocols by body region was 2 to 12 among respondents who provided a number … potential for bias, future implementations may augment ACR
accreditation data with telephone-based surveys … This measure has not been assessed for comprehension, although respondents did not
indicate that the