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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/survey-codebook-6mon-post-intervention.pdf
August 23, 2018 - Follow-up Practice Survey … Once you have made your final decisions, please share your completed survey
instrument and codebook … Variable Name/ Core-
optional Status
Item
Please complete the following survey, which is designed … We suggest you designate an Office Manager or a Lead Clinician to complete this survey. … In these
cases, surveys should be programmed such that each response category for a check all that apply
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/CHIPRA_15-P002-EF-revised.pdf
March 01, 2015 - within provider groups to drive and monitor internal quality improvement interventions using
repeated surveys … There were 600 completed surveys in Washington and 609 in Minnesota. … Toward an
understanding of variations in findings and methods across three national surveys. … Rockville, MD: Agency for Health Care Policy and Research; 1994.
18Clinician and Group Surveys. … (Accessed at https://cahps.ahrq.gov/surveys-guidance/cg/instructions/index.html.)
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www.monahrq.ahrq.gov/sops/events/webinars/health-it.html
December 01, 2018 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Hospitals can use the survey items as a supplement to the Hospital Survey on Patient Safety Culture … Project Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat Introduction … Public Health Service Overview of AHRQ's Surveys on Patient Safety Culture (PDF, 247 KB)
Tejal … Transcript
Read the transcript of the webcast (PDF, 242.6 KB)
Related Material
Hospital Survey
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/funaro-0914slides.pdf
January 01, 2014 - Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture
45
45
YUMA DISTRICT … Regulatory Affairs
46
46
Yuma Clinic Background
• Participate in the Hospital and Medical Office
surveys … • Administered survey in 2011 and 2013
• Survey mode: Paper
• Survey announcements and reminders … the whole Patient Centered
Medical Home concept, we have seen:
Improvement in our Safety Culture Survey
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www.monahrq.ahrq.gov/cahps/consumer-reporting/research/index.html
May 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … How do the users of CAHPS surveys actually report the results? … What effect does the reporting of CAHPS survey results have on consumers and their choices? … Making survey results easy to report to consumers: How reporting needs guided survey design in CAHPS.
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/nh-workplace-safety-ginsberg.pdf
January 01, 2015 - SOPS® Workplace Safety Supplemental Item Set for Nursing Homes - Caren Ginsberg, Ph.D.
5
AHRQ’s Surveys … are composed of standardized questions —
core items that support the comparability of survey content … 15
SOPS Surveys and Supplemental Item Sets
SOPS Surveys SOPS Supplemental Item Sets
Health Information … What are the SOPS Surveys? … Areas of Patient Safety Culture Assessed Across SOPS Surveys
How are SOPS surveys used?
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www.monahrq.ahrq.gov/cahps/quality-improvement/research/index.html
March 01, 2024 - and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … Improving Patient Experience
Many researchers study the feasibility and value of using CAHPS surveys … Changes that are not captured in CAHPS surveys include care management to support medical and chronic … Reasons Primary Care Practices Chose Patient Experience Surveys during Patient-Centered Medical Home … How much does the conventional open-ended question sequence in experience surveys elicit experiences
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-ginsberg.pdf
May 13, 2019 - • CAHPS surveys are the gold standard for patient experience
measurement … • The CAHPS program captures the patient’s voice.
• Surveys measure patient experience of care in … • Surveys are developed using standardized methodology and
research findings. … narrative protocols
for purposes of facilitating quality improvement
► Effectiveness of different survey … CAHPS Surveys
Uses of CAHPS Surveys
Patient Experience of Care Research at AHRQ
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www.monahrq.ahrq.gov/sops/events/webinars/value-efficiency.html
October 01, 2018 - More topics in this section
SOPS®
About SOPS
SOPS Surveys … Surveys are completed by clinical and nonclinical staff. … improvements based on survey findings. … Project Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat Introduction … items to AHRQ's SOPS Databases, you need to administer the supplemental items with one of the SOPS surveys
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-6mon-post-intervention-nw.pdf
February 27, 2019 - Healthy Hearts Northwest Follow-up Practice Survey (#2)
Page 1
CONTINUE TO PAGE 2
Healthy Hearts … Healthy Hearts Northwest Follow-up
Practice Survey (#2)
The first set of questions … please specify): ______________________________
We appreciate you taking the time to complete this survey
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/chart-review-tool.pdf
March 03, 2021 - IMPLEMENT CA Asthma Collaborative Data Collect ion Survey
IMPLEMENT … CA Asthma Collaborative Data Collect ion Survey
Pract ice name
Reviewer in itials
Month of
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
October 30, 2017 - (HCAHPS) and other CAHPS surveys are designed to
gather information about patients’ experiences with … http://www.hcahpsonline.org/
https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html … health.gov/communication/hlactionplan/pdf/Health_Literacy_Action_Plan.pdf
https://www.ahrq.gov/cahps/surveys-guidance … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
https … ://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
CAHPS
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www.monahrq.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apa.html
August 01, 2022 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … ___
Patient and family advisory council: membership and bylaws
___
Safety survey … or other quality survey, such as patient satisfaction results
Safety attitudes questionnaire
AHRQ … Hospital Survey on Patient Safety Culture
Hospital patient satisfaction survey
Employee engagement … surveys
___
___
___
___
Board minutes or reports related to quality and safety
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
October 29, 2018 - Collection of Patient Comments in ACN
Press Ganey (PG) is the third-party vendor
– Administers the surveys … via mail and e-mail
– Collects the surveys
– Houses the survey data and patient comments
– Provides … • 5-question Elicitation
Protocol
• PG survey
• 3-question PG protocol
• PG survey
• 3-question … PG protocol
Phase 2 Intervention Sites
(N=6)
Phase 2 Control Sites
(N=3)
• PG survey
• 5-question … Elicitation
Protocol
• Enhanced feedback
• PG survey
• 3-question PG protocol
• Enhanced feedback
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www.monahrq.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
September 01, 2020 - Patients receive a free video/DVD, booklet, and questionnaire to help prepare them for their initial … By giving consumers access to the CAHPS survey results, survey sponsors aim to make consumers more informed … All CAHPS surveys include a core set of items that must be included in the survey. … AHRQ's CAHPS Clinician & Group Survey ( http://www.ahrq.gov/cahps/surveys-guidance/cg/index.html ) … These surveys are available in English and Spanish.
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www.monahrq.ahrq.gov/news/newsletters/e-newsletter/848.html
January 01, 2023 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Now Available: AHRQ’s Surveys on Patient Safety Culture ™ Nursing Home Survey, 2023 User Database Report … Now Available: AHRQ’s Surveys on Patient Safety Culture ™ Nursing Home Survey, 2023 User Database Report … Results from AHRQ’s s Surveys on Patient Safety Culture ™ (SOPS ® ) Nursing Home Survey: 2023 User … The new report shows an average 54 percent of respondents gave their nursing home an overall rating of
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-intro-slides.pdf
November 16, 2021 - • Purpose of CAHPS Narrative Items
• Updated Narrative Item Sets for the CAHPS Clinician &
Group Survey … Items
• CAHPS Narrative Item Sets consist of a structured series of
open-ended questions that prompt survey … respondents to tell a
clear and comprehensive story about their experiences in their
own words
• … They are intended to complement the core set of closed-ended
questions in a CAHPS survey
• They provide … They are developed and tested with the same degree of scientific
rigor as the CAHPS closed-ended survey
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-88-measure-1-section-5-attachment-2.pdf
November 12, 2010 - Parents of 6099 children (83%) responded to the survey. … The
survey included families of children 4 to 15 years of age who had been diagnosed with
ADHD. … In the initial office visit, parents and clinicians completed questionnaires, and six
months after the … initial visit, parents completed a second questionnaire. … Results of the AAP Periodic Survey.
2) Scheffler R M, Hinshaw S P, Modrek S, et al.
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-89-adhd-behavior-section-5-attach-2.pdf
November 12, 2010 - Parents of 6099 children (83%) responded to the survey. … The
survey included families of children 4 to 15 years of age who had been diagnosed with
ADHD. … In the initial office visit, parents and clinicians completed questionnaires, and six
months after the … initial visit, parents completed a second questionnaire. … Results of the AAP Periodic Survey.
2) Scheffler R M, Hinshaw S P, Modrek S, et al.
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www.monahrq.ahrq.gov/teamstepps/instructor/essentials/implguide.html
November 01, 2018 - , Patient and Staff Satisfaction Survey, TeamSTEPPS Teamwork Perceptions Questionnaire, and site-specific … , Patient and Staff Satisfaction Survey, TeamSTEPPS Teamwork Perceptions Questionnaire, and site-specific … Measurement tools: AHRQ Patient Safety Culture Survey (Hospital Survey on Patient Safety), Patient and … Staff Satisfaction Survey, TeamSTEPPS Teamwork Perceptions Questionnaire, Team Performance Observation … Surveys,TeamSTEPPS Teamwork Perceptions Questionnaire, Team Performance Observation Tool, and site-specific