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321. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
     March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Strategies for Improving … CAHPS Clinician & Group (CG-CAHPS) Survey Scores A Webcast Presented by the AHRQ CAHPS User Network … Facility Surveys Hospital In-Center Hemodialysis Nursing Home Ambulatory Care Surveys Clinician … MA (Moderator) 12 www.cahps.ahrq.gov Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey … Scores CAHPS Webcast Series CAHPS Family of Surveys Facility Surveys Ambulatory Care Surveys Our

322. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Narrative Comments | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-adult.html
     August 01, 2021 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Placing the items in the survey: Insert these supplemental items before the "About You" section of … the survey. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-adult.html

323. Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0/3.1: Narrative Comments | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-child.html
     August 01, 2021 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Placing the items in the survey: Insert these supplemental items before the "About Your Child and You … " section of the survey. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-child.html

324. Background and Overview: Ambulatory Surgery Center Survey on Patient Safety Culture: Slide Presentation (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/battlesslides.pdf
     July 18, 2015 - Background and Overview: Ambulatory Surgery Center Survey on Patient Safety Culture: Slide Presentation … 6 6 Background and Overview: Ambulatory Surgery Center Survey on Patient Safety Culture Jim …  Latest addition to Surveys on Patient Safety Culture family of surveys:  Hospital Survey on … Patient Safety Culture  Nursing Home Survey on Patient Safety Culture  Medical Office Survey … on Patient Safety Culture  Community Pharmacy Survey on Patient Safety Culture  Surveys and

325. Understanding SOPS Surveys: A Primer for New users - Intro (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-SOPS_101_Webcast_2020-Intro.pdf
     January 01, 2020 - Understanding SOPS Surveys: A Primer for New users - Intro Understanding SOPS Surveys: A Quick Primer … Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Naomi … Yount, Ph.D., (Moderator) Senior Study Director, User Network for the AHRQ Surveys on Patient Safety … Culture (SOPS) Westat 4 Agenda • Overview of the SOPS Surveys • SOPS Databases • SOPS Resources

326. AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Ginsberg (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2-ginsberg-sops-hospital-survey-2-0-webcast.pdf
     June 01, 2020 - AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Ginsberg AHRQ’s Surveys on Patient Safety … the easy thing to do 8 AHRQ’s SOPS Program • Initiated and funded by AHRQ since 2001 • Develops survey … involving SOPS 9 Background to Revising HSOPS 1.0 • AHRQ program is committed to periodic reviews of surveys … (HSOPS 2.0) • What’s different about HSOPS 2.0 compared to the original survey (HSOPS 1.0) • How … patient safety culture scores will be affected by changes in the survey • How to transition from HSOPS

327. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
     March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey CAHPS® Nursing … Home Survey: Long-Stay Resident Instrument CAHPS Nursing Home Survey – Long-Stay Resident Instrument … Would you like to participate in this survey? … Before we start, let me tell you a few things about this survey. … _______ (0-10) 4 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 7.

328. New Data Resources Provide Insights Into Patient Safety Risks | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/news/newsletters/e-newsletter/885.html
     October 01, 2023 - Featured Impact Case Study: University of Georgia Health Center Implements Results From AHRQ Survey on … Register for Nov. 1 Webinar on Overview of AHRQ’s Surveys on Patient Safety Culture™ for New Users . … Survey respondents rated UHC’s patient safety in terms of patient-centeredness, effectiveness, timeliness … Register for Nov. 1 Webinar on Overview of AHRQ’s Surveys on Patient Safety Culture™ for New Users … ET for an overview of AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) for new users.

329. Understanding SOPS Surveys: A Primer for New users - Closing (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-SOPS_101_Webcast_2020-Closing.pdf
     January 01, 2020 - Understanding SOPS Surveys: A Primer for New users - Closing Questions & Answers 35 How to Ask

330. An Overview of the SOPS® Surveys for New Users - Ginsberg (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-sops101-webcast-2023-ginsberg.pdf
     January 01, 2023 - An Overview of the SOPS® Surveys for New Users - Ginsberg AHRQ’s Surveys on Patient Safety Culture … measurement, and improvement of patient safety culture within healthcare settings • Develops validated surveys … Expected Accepted Exists at multiple levels: System Organization Department Unit 13 AHRQ’s Surveys

331. SOPS Nursing Home Survey: What You Need To Know - Intro (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-nh_webcast-intro.pdf
     May 03, 2022 - SOPS Nursing Home Survey: What You Need To Know - Intro SOPS® Nursing Home Survey: What You Need To … Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Katarzyna … Zebrak, Ph.D., (Moderator) Senior Study Director User Network for the AHRQ Surveys on Patient Safety … Agenda • AHRQ SOPS Program • The Importance of Safety Culture in Nursing Homes • SOPS Nursing Home Survey … and Database • Q&A 5 SOPS®Nursing Home Survey: What You Need To Know Need Help?

332. An Overview of the SOPS® Surveys for New Users - Closing (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/6-sops101-webcast-2023-closing.pdf
     January 01, 2023 - An Overview of the SOPS® Surveys for New Users - Closing Q&A ? ? … Nursing Home Staff Turnover and Perceived Patient Safety Culture: Results from a National Survey.

333. Spanish Community Pharmacy Survey on Patient Safety Culture Items and Dimensions (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/ascitems_sptrans.pdf
     January 01, 2015 - NOTE: This document (pages D1 to D4) is NOT part of the survey and SHOULD NOT BE DISTRIBUTED TO SURVEY … RESPONDENTS. … survey items. … The two bilingual survey translators independently translated the survey. … The staff positions held by the respondents included a medical assistant, a Registered Nurse (RN), a

334. Contact CAHPS | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/about-cahps/contact-us/index.html
     April 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … CAHPS Announcements Contact CAHPS Contact CAHPS CAHPS ® Surveys … CAHPSDatabase@westat.com 1-888-808-7108 Surveys Implemented by the Centers for Medicare & Medicaid … Services (CMS) CMS implements several CAHPS surveys.

335. The Ten Steps of Action Planning  | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/teamstepps/instructor/essentials/implguide1.html
     November 01, 2018 - AHRQ Patient Safety Culture Survey. Team Assessment Questionnaire. … Administer the AHRQ Patient Safety Culture Survey and/or the Team Assessment Questionnaire prior to conducting … You may use already developed surveys such as the AHRQ Patient Safety Culture Survey, the TeamSTEPPS … Teamwork Perceptions Questionnaire, or existing patient or staff satisfaction surveys. … Team Performance Measurement Tools: AHRQ Patient Safety Culture Survey, Team Assessment Questionnaire

336. AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Intro (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/1-intro-sops-hospital-survey-2-0-Webcast.pdf
     October 30, 2019 - AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Intro Introducing the New SOPS Hospital … Survey 2.0 Webcast October 30, 2019 1:00-2:00 PM ET Need Help? … Project Director, User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Laura … (moderator) Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) … Westat Agenda • Overview from AHRQ • AHRQ SOPS Hospital Survey 2.0 • Q&A 5

337. How to Use the AHRQ SOPS Ambulatory Surgery Center Survey to Improve Patient Safety - INTRO (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-ASC_Webcast_2021-Intro.pdf
     January 01, 2021 - How to Use the AHRQ SOPS Ambulatory Surgery Center Survey to Improve Patient Safety - INTRO How to … Use the AHRQ SOPS® Ambulatory Surgery Center Survey to Improve Patient Safety Webcast January 21, 2021 … Senior Study Director, User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Joann … Sorra, Ph.D., (Moderator) Senior Study Director, User Network for the AHRQ Surveys on Patient Safety … Westat 4 Agenda • Overview of AHRQ’s Patient Safety Priorities and Programs • Using the SOPS ASC Survey

338. Understanding SOPS Surveys: A Primer for New Users - Brady (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-2-brady-2018.pdf
     January 01, 2018 - Understanding SOPS Surveys: A Primer for New Users - Brady 6 Overview of AHRQ’s Patient Safety Priorities

339. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
     October 29, 2018 - • A structured series of 5 open-ended questions designed for use with the CAHPS Clinician & Group Survey … • The Elicitation Protocol is intended to:  Prompt survey respondents to tell a clear and comprehensive … story about their experience with a provider and his/her office staff  Complement the closed-ended survey … Key Actors 20 www.ahrq.gov/cahps Implementation Guidance Document https://www.ahrq.gov/cahps/surveys-guidance … /item-sets/elicitation/index.html 21 https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation

340. Practice Characteristic survey baseline NC Cooperative (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-nc.pdf
     November 14, 2015 - Practice Characteristic survey baseline NC Cooperative Please complete the following survey, which … We suggest you designate an Office Manager or a Lead Clinician to complete this survey. … practice (e.g., Medical Director, Billing Manager) to obtain accurate information to complete this survey … Please indicate others in the practice that you consulted with to complete this survey. … Acrobat Accessibility Report Accessibility Report Filename: practice-characteristic-survey-NC.pdf