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221. Understanding SOPS Surveys: A Primer for New Users (Webcast) Transcript (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/SOPS101_Webcast_Transcript.pdf
     June 01, 2022 - Understanding SOPS Surveys: A Primer for New Users (Webcast) Transcript Understanding SOPS Surveys: … Gray, Slide 16 So, this is a survey development process for all of the SOPS surveys. … optional supplemental items that users may add to assess content in areas not included in the core questionnaires … So if a respondent answers Strongly Agree or Agree, that's considered a good answer. … Gray, Slide 43 So if you are just getting started with the SOPS surveys, please check out the survey

222. Survey on Patient Safety (facility version) (doc file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
     November 15, 2019 - Survey on Patient Safety (facility version) Survey on Patient Safety Instructions This survey asks for … SECTION A: Your Work Area/Unit In this survey, think of your work area as the unit, department, or clinical … reports or more SECTION H: Background Information This information will help in the analysis of the survey … THANK YOU FOR COMPLETING THIS SURVEY. 1 5

223. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Access to Mental Health Care Services | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
     May 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Survey users can also create a composite for the two counseling items (MH3 and MH4) by adding responses … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html

224. Supplemental Items for the CAHPS Child Hospital Survey: Narrative Comments | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/ch/suppl-narrative-items-child-hospital-survey.html
     November 01, 2023 - Items Patient Narrative Items Supplemental Items for the CAHPS Child Hospital Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … : Insert these supplemental items before the "About You" section of the survey. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/ch/suppl-narrative-items-child-hospital-survey.html

225. The Power of Patient Stories for Improving the Patient Experience webcast - Grob (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-stories.pdf
     July 01, 2020 - S We b c a s t 5 / 1 2 / 2 2 Let me tell you a story… Stories powerfully complement CAHPS surveys … July 2020 – Dec, 2021 surveys: 1,026 comments: 2,100 THREE Distinct Areas of Added Value • Provide … ” - Mark Turner, cognitive scientist, linguist & author “In the future, your survey should account … Accounting for such non-physical visits will necessarily change certain questions in the survey….” … – NIS respondent “Free text, narrative feedback were preferred to checkboxes, surveys and patient

226. Ambulatory Surgery Center Survey on Patient Safety Culture | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/sops/surveys/asc/index.html
     March 01, 2023 - Careers Contact Us Español FAQs Home SOPS® SOPS Surveys … More topics in this section SOPS® About SOPS SOPS Surveys … Ambulatory Surgery Center Survey Form Ambulatory Surgery Center Survey—English ( PDF , 303 KB; … Survey Guidance Ambulatory Surgery Center Survey on Patient Safety: User's Guide (PDF, 735 KB). … https://www.ahrq.gov/sops/surveys/asc/index.html   Back to Top

227. Patient Experience Measures from the CAHPS® Surgical Care Survey (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
     November 28, 2017 - Types of Measures Like all CAHPS surveys, the CAHPS Surgical Care Survey generates three types of results … • Rating measures are based on items that use a scale of 0 to 10 to measure respondents’ assessments … physicians: An evaluation of the DoctorGuide and Consumer Assessment of Health Plans Study provider-level surveys … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … the experiences of respondents in the following areas: • Information to help you prepare for surgery

228. Supplemental Items for Hospital SOPS | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/sops/surveys/hospital/supplemental-items/index.html
     November 01, 2021 - More topics in this section SOPS® About SOPS SOPS Surveys … Users Contact SOPS Supplemental Items for Hospital SOPS All SOPS ® surveys … optional supplemental items that users may add to assess content in areas not included in the core questionnaire … No reordering of survey items. … https://www.ahrq.gov/sops/surveys/hospital/supplemental-items/index.html  

229. H3 Baseline Practice Survey Part 1 (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-part1-mw.pdf
     July 20, 2018 - H3 Baseline Practice Survey Part 1 H3 Practice Survey, Part 1 1 H3 Baseline Practice Survey … Part 1 Survey Introduction: We appreciate your taking the time to complete this H3 baseline survey … Only one baseline survey (both Part 1 & 2) needs to be completed per practice. … , Part 1 2 H3 Baseline Survey Part 1 Section 1: Practice Characteristics This survey has 5 sections … H3 Practice Survey, Part 1 3 6.

230. Nursing Home Survey on Patient Safety Culture | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/sops/surveys/nursing-home/index.html
     March 01, 2023 - Careers Contact Us Español FAQs Home SOPS® SOPS Surveys … More topics in this section SOPS® About SOPS SOPS Surveys … Nursing Home Survey Survey Form Nursing Home Survey—English ( Word , 184 KB) ( PDF , 493 KB). … Survey Guidance Nursing Home Survey on Patient Safety: User's Guide (PDF, 2 MB). … https://www.ahrq.gov/sops/surveys/nursing-home/index.html   Back to Top

231. CAHPS Clinician & Group Adult Survey 3.1 (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
     December 01, 2020 - CAHPS Clinician & Group Adult Survey 3.1 CAHPS Clinician & Group Survey Version: 3.1 Population … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys- guidance/item-sets … /cg/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html

232. Medical Expenditure Panel Survey (MEPS) | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cpi/about/otherwebsites/meps.ahrq.gov/index.html
     August 01, 2013 - set of large-scale surveys of families and individuals, their medical providers (doctors, hospitals, … Agency for Healthcare Research and Quality (AHRQ) Components MEPS is a family of three interrelated surveys … Settings MEPS surveys the civilian noninstitutionalized U.S. population. … Information Gathered in the Surveys MEPS-HC gathers data on individuals’ health status, health conditions … MEPS-MPC gathers information on MEPS-HC respondents’ medical expenditures, sources of payment, medical

233. CAHPS Clinician & Group Child Survey 3.1 (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
     December 01, 2020 - CAHPS Clinician & Group Child Survey 3.1 CAHPS Clinician & Group Survey Version: 3.1 Population … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys- guidance/item-sets … /cg/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html

234. Conducting Cognitive Testing for Health Care Quality Reports | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/talkingquality/resources/cognitive/index.html
     September 01, 2019 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … The method was originally developed as a tool for selecting and refining survey questions and response … Listening as Respondent "Thinks Out Loud:" The interviewer asks respondents to share every thought and … If the respondent mentions the legend, then it was noticeable. … Cognitive Interviewing: A Tool for Improving Questionnaire Design.

235. Action Planning for the SOPS Surveys-Results (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-yount-sops-action-planning-tool.pdf
     June 01, 2019 - Action Planning for the SOPS Surveys-Results 31 Results to Action: An Action Planning Example Naomi … Yount, PhD Senior Study Director, User Network for the AHRQ Surveys on Patient Safety Culture (SOPS … top- and bottom-scoring composite measures • Examine the largest differences between your current survey … • To increase Handoffs & Transitions by at least 5 percentage points in our June 2019 survey results … training is going (e.g., 25% done) • Share evaluation form results • Share results of the Hospital SOPS survey

236. Introducing the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: Webcast Transcript (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/ascwebcast0715_transcript.pdf
     September 01, 2015 - And our respondents included not just doctors and nurses, as you can see here, but also certified or … And you can see here that 87 percent respondents, on average, across the pilot sites gave their ASC an … And so you can see here on average across the pilot ASCs 92 percent of respondents reported that team … the center to take the respondent-level data and put it into the Excel tool and it will automatically … Twenty-two out of 30 surveys were completed.

237. Using CAHPS Health Plan Survey Data | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/surveys-guidance/hp/improve/index.html
     July 01, 2022 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … AHRQ offers specific guidance on reporting the results of CAHPS surveys as well as more comprehensive … https://www.ahrq.gov/cahps/surveys-guidance/hp/improve/index.html   Back

238. H3 Practice Survey, Part 2 (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-part2-mw.pdf
     August 03, 2018 - H3 Practice Survey, Part 2 1 H3 Practice Survey, Part 2 H3 Baseline Practice Survey Part … 2 We appreciate your taking the time to complete Part 2 of the H3 baseline survey. … H3 Practice Survey, Part 2 9 28. … H3 Practice Survey, Part 2 10 30. … Please return this survey to your H3 Practice Facilitator.

239. Background Report for the Request for Public Comment on Initial, Recommended Core Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/policymakers/chipra/overview/background/next-steps3.html
     December 01, 2009 - CAHPS® is a family of surveys of experiences of care, an aspect of patient-centeredness. … that does not contain the CCC questions (this is consistent with what AHRQ refers to as the 'core questionnaire … The questionnaires are the same for Medicaid and commercial plans, but the vendor changes the question … For example, 53 percent of 19,019 respondents responded to the item "Child's personal doctor seemed informed … Surveys can be resource-intensive.

240. Action Planning for the SOPS Surveys-Overview (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-brady-sops-action-planning-tool.pdf
     February 05, 2019 - Action Planning for the SOPS Surveys-Overview 6 Overview of AHRQ’s Patient Safety Priorities Jeff