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201. About the CAHPS Program and Surveys | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/about-cahps/index.html
     April 01, 2024 - results, reporting survey results to interested audiences, and using the results to improve patients … on the various uses of survey data. … AHRQ's CAHPS User Network is responsible for making the survey products available and providing free … These individuals and organizations use the survey results to evaluate and compare healthcare providers … Learn more: Why Use a CAHPS Survey To Assess Patient Experience?

202. Staff Member Survey (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-6mon-post-intervention-nw.pdf
     August 23, 2018 - Staff Member Survey P a g e | 1 PLEASE FLIP TO PAGE 2 Version 3 FOR COACH ONLY: PRACTICE … ID: _____________ Healthy Hearts Northwest Follow-up Staff Member Survey (#3) Name of your … _______________________________________________________________ Thank you for completing this survey

203. H3 Staff Survey (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-mw.pdf
     January 01, 2014 - H3 Staff Survey 1 H3 Staff Survey Survey Introduction: We would like to invite … This survey should take no more than 10 minutes to complete. … All responses to this survey will be reported only as summary measures. … ☐ Hispanic/Latino ☐ Non-Hispanic/Latino ☐ Refused This is the end of this survey. … Please return this survey to your H3 Practice Facilitator.

204. Hospital Survey on Patient Safety Culture | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/sops/surveys/hospital/index.html
     March 01, 2023 - Careers Contact Us Español FAQs Home SOPS® SOPS Surveys … More topics in this section SOPS® About SOPS SOPS Surveys … Safety Culture In 2004, the Agency for Healthcare Research and Quality (AHRQ) released the Surveys … Guide includes information on getting started, selecting a sample, administering web-based and paper surveys … https://www.ahrq.gov/sops/surveys/hospital/index.html   Back to Top

205. Narrative Items for the CAHPS Clinician & Group Visit Survey 4.0 (beta) | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
     July 01, 2021 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Learn about the Clinician & Group Visit Survey 4.0 (beta) . … the survey. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html

206. Guidelines for Reporting CAHPS Survey Results | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/consumer-reporting/guidelines/index.html
     May 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Systems (CAHPS)® Reporting Results to Consumers Guidelines for Reporting CAHPS Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Reporting CAHPS Survey Results to Non-Consumers The results of CAHPS surveys are often reported to

207. Patient Experience Measures from the CAHPS American Indian Survey (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
     December 11, 2017 - Types of Measures Like all CAHPS surveys, the CAHPS American Indian Survey generates three types of … • Rating measures are based on items that use a scale of 0 to 10 to measure respondents’ assessments … represent the experiences of respondents in the following areas: • Getting care quickly (composite … physicians: an evaluation of the DoctorGuide and Consumer Assessment of Health Plans Study provider-level surveys … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience

208. CAHPS Patient Experience Surveys and Guidance | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/surveys-guidance/index.html
     August 01, 2023 - For each survey, you can download formatted survey instruments, guidance for administering them, and … Information in the guidance documents is based on the survey developers' extensive research into best … practices in survey design and administration as well as analyses of data collected during the field … AHRQ does not require the use of any surveys or the use of a specific methodology for sampling or survey … For these surveys, please consult technical documentation from CMS for their survey administration requirements

209. 2020 SOPS ASC Database Report Executive Summary Infographic (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc_2020_overview_infographic-v2.pdf
     January 01, 2020 - 2020 SOPS ASC Database Report Executive Summary Infographic Surveys on Patient Findings from the 2020 … Survey on Patient Safety Culture (SOPS) Ambulatory Surgery Center (ASC) Database The ASC SOPS Database … The survey assesses 8 areas, or composite measures, of patient safety culture. … 93% of respondents reported that before the start of procedures, team members stopped to discuss the … goals (2) Plan your initiatives (3) Communicate your action plan The Action Planning Tool for the AHRQ Surveys

210. Introducing the CAHPS Cancer Care Survey (Webcast) | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/news-and-events/events/webinar-061317.html
     April 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … The speakers discussed the purpose of the survey, how it was developed, and how to administer the survey … Principal Researcher American Institutes for Research Overview of CAHPS Cancer Care Survey (PDF, 999 … Questions and Answers About the CAHPS Cancer Care Survey (PDF, 152 KB)

211. CAHPS Elicitation Protocol Webcast (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
     January 01, 2017 - Program • Funded by the Agency for Healthcare Research and Quality (AHRQ) • Develops standardized surveys … and related products, including the CAHPS Database • CAHPS Surveys • Assess patients’ experiences … • Developed for both ambulatory and facility-based care 2 www.ahrq.gov/cahps CAHPS Family of Surveys … 3 Facility Surveys Hospital In-Center Hemodialysis Nursing Home Hospice Ambulatory Care Surveys … A structured series of 5 open-ended questions that: • Prompts survey respondents to tell a clear and

212. TeamSTEPPS Module 10: Measurement (Instructor Guide) (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
     January 01, 2004 - • Learning – TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ) (Attitudes), TeamSTEPPS Learning … • Behavior - Team Performance Observation Tool, TeamSTEPPS Teamwork Perceptions Questionnaire … (T-TPQ), and AHRQ Surveys on Patient Safety Culture tools … The TeamSTEPPS Teamwork Attitudes Questionnaire, or T-TAQ, found in Tab F, was designed to measure … (T- TPQ); and • AHRQ Surveys on Patient Safety Culture.

213. CAHPS Nursing Home Survey: Family Member Instrument - Spanish (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.pdf
     September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Instrucciones

214. Appendix B. Example Data Collection Tools | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/ncepcr/reports/cost-guide/collection-tools.html
     February 01, 2017 - The first page (describing the purpose of the questionnaire) and a sample page of the questionnaire are … language services, self-care support and community resources, patient population and volume, finances, and respondent … The pre-interview questionnaire is administered by PCIP. … This survey is not featured in the Practice Guide but is available upon request. … Respondents can then edit workflow assumptions to model the total cost of different scenarios; for example

215. International Use of SOPS | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/sops/international/index.html
     September 01, 2023 - Users The number of international users that have administered one of the AHRQ Surveys on Patient … List of SOPS Surveys, Countries, and Languages (as of September 2022) SOPS Survey Number of Countries … for those interested in translating one of the SOPS surveys. … the same meanings as the English version, use language that is familiar to and easily understood by respondents … Nursing Home Survey on Patient Safety Culture Information for Translators of the Medical Office Survey

216. Sample Telephone Script for the CAHPS Child Hospital Survey (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-telephone-script.pdf
     April 17, 2017 - Available for the Child Hospital Survey: Questionnaires • CAHPS Child Hospital Survey: Overview … of the Questionnaire • CAHPS Child Hospital Survey 1.0 (English and Spanish) Survey Administration … Available for all CAHPS surveys: • Analyzing CAHPS Survey Data: Free programs for analyzing the … • Translating Surveys and Other Materials: Guidelines for translating surveys and selecting translators … These are not included because telephone interviews should not be done with proxy respondents.

217. Community Pharmacy Survey on Patient Safety Culture | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/sops/surveys/pharmacy/index.html
     March 01, 2023 - Careers Contact Us Español FAQs Home SOPS® SOPS Surveys … More topics in this section SOPS® About SOPS SOPS Surveys … Community Pharmacy Survey Survey Form Community Pharmacy Survey—English ( PDF , 355 KB; MS Word … Survey Guidancee Community Pharmacy Survey on Patient Safety: User's Guide ( PDF, 682 KB ). … https://www.ahrq.gov/sops/surveys/pharmacy/index.html   Back to Top

218. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
     October 01, 2018 - It’s a structured series of open-ended questions and it is intended to prompt respondents to tell their … they’re volunteers and they are not thought through the way a structured set of questions invites a respondent … And they collect the surveys; they interpret the surveys for those that are Spanish and Chinese. … So we took this baseline survey and we will be doing a post survey after, but the next step is to roll … and the percentage of those respondents who are going onto answer the open ended questions?

219. CAHPS Nursing Home Survey: Family Member Instrument - Spanish (doc file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.doc
     September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: Family … Member Survey Language: Spanish Response Scale: 4 points For assistance with this survey, please contact … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire

220. An Overview of the CAHPS Analysis Program 5.0 - Yount (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-analysis-program-yount-slides.pdf
     August 01, 2020 - • Requires base SAS and SAS/STAT modules • It enables CAHPS users to analyze data from any CAHPS survey … Weights the items in the composite measures − Equally weight the items − Weight based on the number of respondents … composite measure results to the population • Weight items in composite measures based on the number of respondents … available 9 Note: Because the CAHPS Analysis Program was initially written for the CAHPS Health Plan Survey … along with coefficients and p-value • Modified Test SAS data sets to represent Clinician & Group Survey