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81. Consumer Assessment of Healthcare Providers and Systems Hospital Survey--Child Version (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-fullreport.pdf
    November 02, 2017 - draft survey are an important means of determining whether respondents understand questions in the way … In multivariate analyses controlling for child race/ethnicity, respondent relation to child, respondent … CAHPS surveys use administrative data to develop the sampling frame for survey administration. … A patient survey system to measure quality improvement: Questionnaire reliability and validity. … The Picker Patient Experience Questionnaire: Development and validation using data from in-patient surveys

82. Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS® Surveys: Summary of Presentations | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
    December 01, 2020 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … from both the CAHPS Health Plan Survey and the Clinician & Group Survey. … Methods used to improve CAHPS scores have included incentives for improvement, network curation, steerage … It also uses the CAHPS Hospital Survey. … is administered and the last date of care and the emotional nature of bereavement for respondents.

83. 2022 National Healthcare Quality and Disparities Report Data Sources (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-datasources.pdf
    December 01, 2022 - respondent burden by shortening the length of the questionnaire, harmonize overlapping content with … advances in survey methodology and measurement. … Data system and information for survey respondents’ home page: https://www.cdc.gov/ vaccines/imz-managers … Department of Commerce Description The American Community Survey (ACS) is an ongoing survey that provides … paper questionnaires.

84. 2019 National Healthcare Quality and Disparities Report Data Sources (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-datasources.pdf
    December 01, 2020 - Current sample design began in 2016; current questionnaire design began in 1997. … surveys are completed by proxy respondents who are related to the patients or friends of the patients … Return to Contents United States Census Bureau American Community Survey (ACS) Sponsor U.S. … Quality and Disparities Report Data Sources | 51 References American Community Survey Information … paper questionnaires.

85. Patient Experience Measures from the CAHPS® Child Hospital Survey (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
    March 20, 2017 - Available for the Child Hospital Survey: Questionnaires • CAHPS Child Hospital Survey: Overview … of the Questionnaire • CAHPS Child Hospital Survey 1.0 (English and Spanish) Survey Administration … Available for all CAHPS surveys: • Analyzing CAHPS Survey Data: Free programs for analyzing the … Types of Measures Like all CAHPS surveys, the CAHPS Child Hospital Survey generates three types of … Cognitive testing with parents indicated that the use of these groupings made it easier for respondents

86. CAHPS Dental Plan Survey (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.pdf
    February 10, 2009 - CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Version: Adult Language: English For assistance … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS® Dental Plan Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey

87. CAHPS Health Plan Survey Child Medicaid Survey 5.1 (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
    October 01, 2020 - CAHPS Health Plan Survey Child Medicaid Survey 5.1 CAHPS Health Plan Survey Version: Child Medicaid … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/hp/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys- guidance/item-sets … /hp/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html

88. Step 1: Form a Project Team | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html
    December 01, 2019 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS) Using CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … (e.g., which questionnaires to administer, whether to add supplemental items to the questionnaires); … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html

89. CAHPS Dental Plan Survey | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/surveys-guidance/dental/index.html
    March 01, 2018 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … The CAHPS Dental Plan Survey is a standardized questionnaire that asks adult enrollees in dental … surveys and other materials Analyzing CAHPS survey data Quality Measures From the Dental Plan Survey … https://www.ahrq.gov/cahps/surveys-guidance/dental/index.html   Back

90. Development of the CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/development/index.html
    July 01, 2023 - Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Survey respondents were invited to answer the open-ended questions after completing the survey. … to information obtained during hour-long interviews with a subsample of 50 survey respondents who were … The additional questions did not exhaust respondents’ enthusiasm for participating in the survey. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/development/index.html

91. PCMH Fact Sheet (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
    September 01, 2010 - testing (English and Spanish): In August 2010, the CAHPS Team conducted cognitive testing of draft PCMH questionnaires … The draft PCMH questionnaires will be revised as needed based on the findings from the cognitive interviews.This … The PCMH Survey begins with the CAHPS Clinician & Group Survey core questionnaire then adds supplemental … Additional CAHPS Survey Resources Several free resources to support CAHPS surveys are available from … and Reporting Kit that explains how to prepare and field a CAHPS questionnaire, analyze the results

92. Principles Underlying CAHPS Surveys | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/about-cahps/principles/index.html
    January 01, 2020 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … include an explicit reference to the clinician, organization, or facility that is the focus of the survey … CAHPS surveys consist of a core set of questions that are administered to all respondents in a standardized … CAHPS surveys can be self-administered. 1. Crofton C, Lubalin JS, Darby C.

93. EvidenceNOW: Cost Survey (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/cost-survey.pdf
    January 30, 2019 - EvidenceNOW: Cost Survey EvidenceNOW: Cost Survey Survey wave: 1. … General information R18 name: Name of respondent(s): Completion date: From: To: provided 2. … costs Total Name or hours / Annual Benefits (% role/title Effort salary salary) Comments Cost survey

94. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
    April 24, 2018 - Questionnaires • CAHPS Clinician & Group Survey: Overview of the Questionnaires • Clinician & Group … Administration Guidelines • Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … When the team conducted the survey in 2015, roughly a third of respondents who saw any kind of comparative … The questions are purposely designed to lead the respondent through the telling of his or her “story … confidentiality of respondents.

95. NCQA's Version of the Health Plan Survey | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/surveys-guidance/hp/about/NCQAs-CAHPS-HP-Survey.html
    April 01, 2020 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … consists of a core questionnaire plus several supplemental items.  … Although the surveys are largely the same, the NCQA version of the Health Plan Survey differs in the … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/NCQAs-CAHPS-HP-Survey.html  

96. Responsibilities of Sponsors, Vendors, and Consultants (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/planning/RES_PM_1aDivision-of-Resp.pdf
    July 21, 2005 - Questionnaire preparation • Select CAHPS questionnaires. … • Prepare questionnaires for mail and/or telephone administration. … • Prepare survey letters for mailing. … • Administer questionnaires by mail or telephone. … • Monitor returned questionnaires and/or telephone interviews.

97. Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Hickner (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
    January 01, 2011 - o Reviewed literature & existing surveys o Conducted background interviews with medical office providers … Administration • Administered to all providers and staff • 71% used paper surveys; 29% used Web surveys … o One health system had experience with web-based employee surveys o Recommend paper survey administration … for high response rate (unless office has previous positive experience with web surveys) 13 13 … Administration Pilot Test Response Rates and Number of Respondents Staff Positions of Respondents

98. Contents of a CAHPS Report | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/consumer-reporting/guidelines/contents/index.html
    March 01, 2016 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … To establish the credibility of the survey results, your report should briefly explain what the survey … It can also reinforce the idea that the respondents to the survey were "people like you." … Specifically, the CAHPS questionnaires focus on topics for which consumers are the best or only judges

99. Recent Insights Into CAHPS Survey Modes and Response Rates | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/news-and-events/events/webinar-111919.html
    December 01, 2019 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … respondents represent the patient population. … Senior Principal Researcher RAND Intensive Efforts Can Drive Healthcare Survey Response Rates over 50%

100. Administering the CAHPS Child Hospital Narrative Item Set (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
     November 01, 2023 - /surveys-guidance/helpful-resources/modifying/index.html http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources … Anticipated Engagement by Respondents Users of this item set are likely to find a high level of respondent … In field testing of the Child Hospital Narrative Item Set, approximately two-thirds of survey respondents … Anticipated Length of Comments In experimental testing, the average narrative written by survey respondents … confidentiality of respondents.