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441. CAHPS Bibliography | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/bibliography/index.html
     March 05, 2024 - Search Citations Search by keyword or author name Search   Surveys … Analysis (185) Health Information Technology (HIT) (3) Health Literacy (6) International Surveys … Administration (46) Survey Development (101) Telehealth (1) Translation (12) Value of … CAHPS Bibliography Browse or search for publications about the development and use of CAHPS surveys … National Results From the HCAHPS Survey. Med Care. Jan 1 2024 , 62(1): 37-43.

442. Digestive Health Clinic, LLC: Slide Presentation (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/brownslides.pdf
     August 13, 2015 - • Only our physicians practice in the IEC 38 38 Response Rate 98% • 49 out of 50 surveys … were completed 39 39 Survey Results Organizational Learning— Continuous Improvement 92% … surprised about some of the results because staff do not always speak up during meetings • During the survey … • Initiate staff competencies evaluations more frequently • Perform periodic company- wide re-surveys … • Continue to share survey results • Strengthen Patient Safety Sustainability Plan Digestive

443. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/news/newsroom/case-studies/index.html
     February 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Simulation Dictionary (1) State Snapshots (1) Staying Active and Healthy With Blood Thinners (8) Surveys … Respiratory Conditions (5) Rural Health (6) Safety Net (2) Screening (4) Simulation (1) Surveys … to Assess Culture of Safety and Quality Impact Case Study Identifier: 2023-03 AHRQ Product(s): Surveys … Clinician-Patient Communication, Education: Curriculum, Medical Errors, Outcomes, Patient Safety, Quality of Care, Surveys

444. AHRQ Webcast on Updated CAHPS Analysis Program | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-111920.html
     December 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … To learn more about the macro and download the files, visit Analyzing CAHPS Survey Data .

445. Improving Patient Experience in Large Organizations (Webcast) | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-032421.html
     April 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … healthcare organizations in using Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) surveys … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

446. AHRQ's Quality & Patient Safety Programs by Setting: Ambulatory Care | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/patient-safety/settings/ambulatory/index.html
     July 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … on Patient Safety Culture is a staff-administered survey that helps ambulatory surgery centers assess … CAHPS ® Clinician & Group Survey was developed by AHRQ and designed to measure patients’ experiences … The surveys are developed from the patient’s perspective on what’s important to measure. … Medical Office Survey of Patient Safety Culture is a staff-administered survey that helps medical offices

447. Quality and Patient Safety Resources | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/patient-safety/resources/index.html
     December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys on Patient Safety Culture As part of its goal to support a culture of patient safety and quality … Hospital Survey on Patient Safety Culture Nursing Home Survey on Patient Safety Culture Medical Office … Survey on Patient Safety Culture Community Pharmacy Survey on Patient Safety Culture Ambulatory … Surgery Center Survey on Patient Safety Culture Patient Safety Culture Resources Resource

448. EvidenceNOW: Evaluation Measures | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/evidencenow/projects/heart-health/research-results/research/methods/measures.html
     August 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … The surveys include items assessing practice capacity (using validated Adaptive Reserve and Change Process … Capability Questionnaires), burnout, practices’ readiness to implement quality improvement interventions … The surveys also include questions related to EHR use and practice demographics. … Design also includes a survey on “joy of practice” and focus groups with providers.

449. Register Now: April 25 Webinar Will Launch HHS Series on National Action Alliance To Advance Patient Safety | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/news/newsletters/e-newsletter/858.html
     April 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Register Now for April 27 Webinar on Surveys on Patient Safety Culture™ Ambulatory Surgery Center Survey … Register Now for April 27 Webinar on Surveys on Patient Safety Culture™ Ambulatory Surgery Center Survey … ET on AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) Ambulatory Surgery Center (ASC) Survey. … Speakers will provide background on the ASC Survey, including a review of the SOPS ASC program, survey

450. Implementation-Guide-Making-Informed-Consent-Informed-Choice (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/publications/files/implementation-guide-making-informed-consent-informed-choice.pdf
     January 01, 2017 - informed consent practice in your hospital can help you track your progress (e.g., chart audits, surveys … , the Patient Survey). … • Coordinate initiative with accreditation surveys. … Timing of administration: The baseline survey should be administered to patients before an intervention … Timing of administration: The baseline survey should be administered to patients before an intervention

451. Lessons From Healthcare Organizations on Improving Patient Experience webcast-Franchetti (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-scores.pdf
     October 01, 2020 - multiple systems • Research challenges • collection of timely & actionable member feedback • declining survey … Service deep dive: needed more information that was timely and actionable Supplemental weekly IVR survey … 3-question automated IVR survey using 5-point scale (courtesy, information, overall experience with … percentile for 16 consecutive years Ongoing Quality Improvement • Repeated supplemental weekly IVR surveys … first call resolution • Getting closer to First Call Resolution 22 Lessons Learned • Annual CAHPS surveys

452. CHIPRA Measure 240: Parent Report of Discussion of Weight Concerns for Child (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-240-bmi-parent-full-report.pdf
     February 01, 2020 - This information was obtained from the 2011 American Community Survey (ACS) (U.S. … To achieve 100 completed surveys among parents of children having a BMI ≥85th percentile, an estimate … surveys = 30 percent prevalence of overweight / obese = 100 completed surveys for children with a BMI … Census Bureau. 2011 American Community Survey (ACS). 2013. … Available at https://www.census.gov/programs-surveys/acs/guidance/comparing-acs-data/2011.html.

453. Reading on Evaluation Recommended | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/talkingquality/assess/recommended-reading.html
     May 01, 2019 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Survey Research Aday LA. Designing and conducting health surveys. John Wiley & Sons; 1989. … Internet, Mail and Mixed Mode Surveys: The Tailored Design Method. … How to conduct your own survey. Hoboken, New Jersey: John Wiley & Sons; 1994. … Beneficiary survey-based feedback on new Medicare informational materials.

454. Creative Strategies to Improve Patient Care Experience - Part 3 Nemhard (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-nembhard.pdf
     January 01, 2014 - (6 vs. 6) after 6 months of program use ► Participation: All nurses were required to participate • Survey … of patients about care experiences using the CAHPS Clinician & Group Visit Survey (CG-CAHPS) and PCMH … clinic employees about teamwork using existing scales ► Baseline: 96 employees (51%) returned usable surveys … ► Follow-up: 135 employees (72%) returned surveys ► 60 employees with … Getting Greater Improvement In Patient Care Experiences Contextual factors Evidence: % of nurse respondents

455. Gap Analysis Facilitator's Guide: Appendix C | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
     August 01, 2022 - Inconsistent/Unsure— This means the respondents are unsure about this question or the respondents indicate … No— This means the respondents have answered negatively about this question.   … Has a safety culture survey been completed?         … Culture Measurement and Feedback Were the results of the most recent safety and culture surveys distributed … Are survey findings used to guide process improvement interventions?        

456. Patient Safety Awareness Week 2024 | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/patient-safety/news-events/psaw-2024/index.html
     March 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … This year, AHRQ features the launch of TeamSTEPPS 3.0, the latest in teamwork optimization; the Surveys … Surveys on Patient Safety Culture Program AHRQ's Surveys on Patient Safety Culture (SOPS) Program … Supplemental item sets can be added to the SOPS Hospital and Nursing Home Surveys to assess workplace

457. Overuse of Imaging: Policy for ALARA Specific to Imaging Children (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-243-fullreport.pdf
     August 01, 2019 - Respondents consisted of lead CT technologists or medical directors at each facility; the brief telephone … From this sample, we obtained completed surveys from 21 individual sites representing a total of 58 … The range of the number of protocols by body region was 2 to 12 among respondents who provided a number … potential for bias, future implementations may augment ACR accreditation data with telephone-based surveys … This measure has not been assessed for comprehension, although respondents did not indicate that the

458. Patient Safety Culture and Medical Liability—Recommendations for Measurement, Analysis, and Interpretation: A Commentary | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/patient-safety/reports/liability/waever.html
     August 01, 2017 - For example, studies using the AHRQ Hospital Survey on Patient Safety (HSOPS) culture survey and other … organizational culture (i.e., psychological climate) play in shaping safe behavior on the job. 39,40 Bearing respondent … organizations might consider using anonymous linking methods to link clinician responses to safety culture surveys … Lessons from the AHRQ Hospital Survey on Patient Safety Culture. … Hospital safety climate surveys: measurement issues. Curr Opin Crit Care 2010; 16:632–8. 17.

459. Ambulatory Care | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/patient-safety/settings/ambulatory/tools.html
     February 01, 2018 - Ambulatory Surgery Center (ASC) Survey on Patient Safety Culture is a survey in the suite of AHRQ Surveys … The survey, designed specifically for ASC staff, asks for opinions about the culture of patient safety … The survey can raise staff awareness about patient safety, assess the status of patient safety culture … The CAHPS ® Clinician & Group Survey  assesses patients' experiences with health care providers and … Survey results can be used to improve care and equip consumers with information to choose providers.

460. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (Webcast) | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-100318.html
     November 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Designed to be used with the CAHPS Clinician & Group Survey or on its own, the Narrative Elicitation … CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment