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321. Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0/3.1: Narrative Comments | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-child.html
     August 01, 2021 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Placing the items in the survey: Insert these supplemental items before the "About Your Child and You … " section of the survey. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-child.html

322. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
     March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey CAHPS® Nursing … Home Survey: Long-Stay Resident Instrument CAHPS Nursing Home Survey – Long-Stay Resident Instrument … Would you like to participate in this survey? … Before we start, let me tell you a few things about this survey. … _______ (0-10) 4 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 7.

323. Understanding SOPS Surveys: A Primer for New users - Closing (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-SOPS_101_Webcast_2020-Closing.pdf
     January 01, 2020 - Understanding SOPS Surveys: A Primer for New users - Closing Questions & Answers 35 How to Ask

324. An Overview of the SOPS® Surveys for New Users - Ginsberg (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-sops101-webcast-2023-ginsberg.pdf
     January 01, 2023 - An Overview of the SOPS® Surveys for New Users - Ginsberg AHRQ’s Surveys on Patient Safety Culture … measurement, and improvement of patient safety culture within healthcare settings • Develops validated surveys … Expected Accepted Exists at multiple levels: System Organization Department Unit 13 AHRQ’s Surveys

325. An Overview of the SOPS® Surveys for New Users - Closing (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/6-sops101-webcast-2023-closing.pdf
     January 01, 2023 - An Overview of the SOPS® Surveys for New Users - Closing Q&A ? ? … Nursing Home Staff Turnover and Perceived Patient Safety Culture: Results from a National Survey.

326. Spanish Community Pharmacy Survey on Patient Safety Culture Items and Dimensions (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/ascitems_sptrans.pdf
     January 01, 2015 - NOTE: This document (pages D1 to D4) is NOT part of the survey and SHOULD NOT BE DISTRIBUTED TO SURVEY … RESPONDENTS. … survey items. … The two bilingual survey translators independently translated the survey. … The staff positions held by the respondents included a medical assistant, a Registered Nurse (RN), a

327. Contact CAHPS | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/about-cahps/contact-us/index.html
     April 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … CAHPS Announcements Contact CAHPS Contact CAHPS CAHPS ® Surveys … CAHPSDatabase@westat.com 1-888-808-7108 Surveys Implemented by the Centers for Medicare & Medicaid … Services (CMS) CMS implements several CAHPS surveys.

328. The Ten Steps of Action Planning  | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/teamstepps/instructor/essentials/implguide1.html
     November 01, 2018 - AHRQ Patient Safety Culture Survey. Team Assessment Questionnaire. … Administer the AHRQ Patient Safety Culture Survey and/or the Team Assessment Questionnaire prior to conducting … You may use already developed surveys such as the AHRQ Patient Safety Culture Survey, the TeamSTEPPS … Teamwork Perceptions Questionnaire, or existing patient or staff satisfaction surveys. … Team Performance Measurement Tools: AHRQ Patient Safety Culture Survey, Team Assessment Questionnaire

329. AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Intro (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/1-intro-sops-hospital-survey-2-0-Webcast.pdf
     October 30, 2019 - AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Intro Introducing the New SOPS Hospital … Survey 2.0 Webcast October 30, 2019 1:00-2:00 PM ET Need Help? … Project Director, User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Laura … (moderator) Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) … Westat Agenda • Overview from AHRQ • AHRQ SOPS Hospital Survey 2.0 • Q&A 5

330. Development of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: Slide Presentation (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/smith2slides.pdf
     August 13, 2015 - Development of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: Slide Presentation … 12 12 Development of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture … Process Reviewed literature & existing surveys Interviewed experts and ASC staff Identified … Average ASC response rate: 77% (479 out of 635)  Range: 50% to 100% • Average number of completed surveys … Technical Expert Panel Survey Development Process ASC Survey Pilot Test ASC Size Staff Position

331. How to Use the AHRQ SOPS Ambulatory Surgery Center Survey to Improve Patient Safety - INTRO (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-ASC_Webcast_2021-Intro.pdf
     January 01, 2021 - How to Use the AHRQ SOPS Ambulatory Surgery Center Survey to Improve Patient Safety - INTRO How to … Use the AHRQ SOPS® Ambulatory Surgery Center Survey to Improve Patient Safety Webcast January 21, 2021 … Senior Study Director, User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Joann … Sorra, Ph.D., (Moderator) Senior Study Director, User Network for the AHRQ Surveys on Patient Safety … Westat 4 Agenda • Overview of AHRQ’s Patient Safety Priorities and Programs • Using the SOPS ASC Survey

332. Understanding SOPS Surveys: A Primer for New Users - Brady (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-2-brady-2018.pdf
     January 01, 2018 - Understanding SOPS Surveys: A Primer for New Users - Brady 6 Overview of AHRQ’s Patient Safety Priorities

333. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
     October 29, 2018 - • A structured series of 5 open-ended questions designed for use with the CAHPS Clinician & Group Survey … • The Elicitation Protocol is intended to:  Prompt survey respondents to tell a clear and comprehensive … story about their experience with a provider and his/her office staff  Complement the closed-ended survey … Key Actors 20 www.ahrq.gov/cahps Implementation Guidance Document https://www.ahrq.gov/cahps/surveys-guidance … /item-sets/elicitation/index.html 21 https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation

334. Practice Characteristic survey baseline NC Cooperative (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-nc.pdf
     November 14, 2015 - Practice Characteristic survey baseline NC Cooperative Please complete the following survey, which … We suggest you designate an Office Manager or a Lead Clinician to complete this survey. … practice (e.g., Medical Director, Billing Manager) to obtain accurate information to complete this survey … Please indicate others in the practice that you consulted with to complete this survey. … Acrobat Accessibility Report Accessibility Report Filename: practice-characteristic-survey-NC.pdf

335. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/improving-cg-cahps-scores-webcast-transcript.pdf
     March 01, 2016 - The Consortium developed standardized surveys and related products, including the CAHPS Database where … Edgman-Levitan (opening), Slide 3 We have multiple surveys that we call the CAHPS family of surveys. … We also have the Nursing Home CAHPS Surveys. … Northeast Valley also uses other surveys and data. … We send out the questionnaires and then we call them up to five times to get our results.

336. Methods and Measures | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/evidencenow/projects/heart-health/research-results/research/methods/index.html
     March 01, 2021 - member survey.  … Respondent characteristics. … Oklahoma’s practice characteristics survey provides examples of these items (go to Practice Survey … 2-year period ( Mold et al., 2018 ) Context In addition to organization and infrastructure, the surveys … Practice capacity was measured using two instruments: Change Process Capability Questionnaire (CPCQ

337. CAHPS Data Research Abstract Form Example (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/example-cahps-data-research-abstract-form.pdf
     January 01, 2024 - Survey Chartbook, CAHPS Child Hospital Survey Chartbook, or CAHPS Home & Community Based Services Chartbook … H2: Patient experience scores will vary based on respondent race and ethnicity. … January 2024 2 Methodology [Specify measures and proposed analyses, including level of analysis, i.e., respondent … Type Survey Population and Version Database Years Available Survey Administration Periods … Please note the survey versions may be different.

338. Plan-Do-Study-Act Worksheet, Directions, and Examples | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/health-literacy/improve/precautions/tool2b.html
     March 01, 2024 - Steps to execute: We will display the surveys at the checkout desk. … the surveys. … Steps to execute: We will display the surveys at the checkout desk. … Steps to execute: We will leave the surveys in the exam room next to a survey box with pens/pencils … On a few occasions, the doctor came in while patient filling out survey so survey was not complete.

339. Multiple Settings | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/patient-safety/settings/multiple/index.html
     August 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys include: Settings: Clinician and group practices Web: ahrq.gov/cahps/surveys-guidance/cg … : ahrq.gov/cahps/surveys-guidance/ich Nursing homes (long-stay, short-stay, family member surveys) … ) Web: ahrq.gov/cahps/surveys-guidance/echo Specialized Surveys: Cancer care—inpatient and outpatient … Surveys on Patient Safety Culture™ (SOPS ® ) is a suite of staff-administered surveys that help health

340. Major Physician Measurement Sets | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/talkingquality/measures/setting/physician/measurement-sets.html
     January 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … CAHPS ® Clinician & Group Survey CAHPS , or the Consumer Assessment of Healthcare Providers and Systems … , refers to a set of standardized surveys that can be used to gather and report information on consumers … Questionnaires are available for adults or children receiving primary or specialty care. … Users can field these questionnaires to obtain information on group practices, sites of care, individual