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21. Development of the CAHPS Health Plan Survey | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/cahps/surveys-guidance/hp/about/Development-CAHPS-HP-Survey.html
    May 01, 2022 - to learn what worked well, what needed improvement, and what they wanted to see in future surveys for … As part of this effort, the Consortium shared draft questionnaires with various stakeholders asking for … In order to determine whether the questionnaire items were understandable and meaningful to respondents … The CAHPS team made minor edits to the survey to ensure that respondents report about all synchronous … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/Development-CAHPS-HP-Survey.html  

22. Managing a CAHPS Survey Project | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/cahps/surveys-guidance/helpful-resources/managing/index.html
    May 01, 2022 - Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Translation of questionnaire/materials (some CAHPS surveys already have a Spanish-language version, but … Will you conduct the survey by mail, telephone, or both? How many questionnaires will you send? … Characteristics of the Survey Population Do you need to translate the questionnaire or reports for … Do the respondents include low literacy or elderly populations?

23. Modifying and Naming Your CAHPS Survey | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/cahps/surveys-guidance/helpful-resources/modifying/index.html
    May 01, 2020 - Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Adding to the Core Questionnaire You can customize a CAHPS questionnaire to meet needs unique to your … Changing the Core Questionnaire Some organizations use CAHPS surveys as starting points for a modified … If you make these kinds of changes, the questionnaire is no longer considered a CAHPS survey. … their survey, and encourages the use of names that will be meaningful to respondents.

24. CAHPS Hospital Survey | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/cahps/surveys-guidance/hospital/index.html
    November 01, 2023 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … They also ask respondents to rate the hospital and indicate their willingness to recommend the hospital … Adult HCAHPS The  Adult Hospital Survey is a standardized questionnaire for people 18 and older who … Child HCAHPS The Child Hospital Survey is a standardized questionnaire for parents/guardians of children … https://www.ahrq.gov/cahps/surveys-guidance/hospital/index.html   Back

25. What's Available for the CAHPS Child Hospital Survey (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/whats-available.pdf
    March 20, 2017 - Available for the Child Hospital Survey: Questionnaires • CAHPS Child Hospital Survey: Overview … of the Questionnaire • CAHPS Child Hospital Survey 1.0 (English and Spanish) Survey Administration … Questionnaire The CAHPS Child Hospital Survey (Child HCAHPS) assesses the experiences of pediatric … Survey users may incorporate supplemental items at the end of the questionnaire to capture information … preparing and sending letters and emails about the survey to respondents.

26. Using CAHPS Surveys | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/cahps/helpful-resources/index.html
    August 01, 2023 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Review a summary of the September 2018 research meeting on advances in survey methodology (PDF, 442 … develop items for your own purposes, as long as you retain all core items of the CAHPS questionnaire … Translating CAHPS Surveys (PDF, 246 KB) Planning a CAHPS Survey Project Review the steps involved

27. CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/cahps/surveys-guidance/cg/index.html
    September 01, 2023 - To customize questionnaires, users can add supplemental items , including a structured series of open-ended … This reference period allows respondents to consider multiple experiences with care when answering the … Version 3.1 The 3.1 version of the survey updates the 3.0 version to prompt respondents to consider … of potential respondents, Collect the survey data, Track responses, and Use the survey results … Users of this survey may also want to consult the following guidance: Translating CAHPS surveys into

28. CAHPS Clinician & Group Survey Database | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/cahps/cahps-database/cg-database/index.html
    April 01, 2023 - Database Clinician & Group Survey Database Research Datasets for CAHPS Surveys … De-identified data files at the respondent and organization level are available to researchers.  … The CAHPS Data Tools present data in four different ways: Overview: The number of respondents and … practice sites represented in the most recent surveys. … Top Box Results: The percentage of survey respondents who chose the most positive score for a given

29. 2023 CAHPS Health Plan Survey Database Chartbook (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
    January 01, 2023 - Respondent Characteristics Highlights 2023 Adult Medicaid Number of Survey Respondents by State … Respondent Characteristics Highlights 2023 Child Medicaid Number of Survey Respondents by State … Respondent Characteristics Highlights 2023 CHIP Number of Survey Respondents by State CAHPS Health … Respondent-level survey results are calculated across all respondents in the Database, ignoring their … Demographic Characteristics Appendix C Respondent Utilization Data Appendix D Survey Respondents

30. SOPS Hospital Database | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/sops/databases/hospital/index.html
    March 01, 2024 - More topics in this section SOPS® About SOPS SOPS Surveys … Users Contact SOPS SOPS Hospital Database AHRQ established the   Surveys … Participation in the SOPS Databases is free and open to users of the surveys to voluntarily submit their … respondents.  … 1 MB)—Presents data from 47 U.S. hospitals that administered and submitted data for more than 4,000 respondents

31. Hiring a Vendor for a CAHPS Survey | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/cahps/surveys-guidance/helpful-resources/hiring/index.html
    December 01, 2018 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Users of CAHPS surveys of patient experience typically seek out and contract with a survey vendor … Coherent, thoughtful, and thorough responses to the specifics of the RFP; Adequate safeguards to assure respondent … deadlines; and Any penalties for falling short of the required response rates and number of completed questionnaires

32. CAHPS Health Plan Survey 5.0 Measures | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
    September 01, 2020 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … (PDF, 308 KB) Getting Needed Care Q9          Easy for respondent to get necessary care, tests, … or treatment Q18        Respondent got appointment with specialists as soon as needed Getting Care … Quickly Q4          Respondent got care for illness/injury as soon as needed Q6          Respondent … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html  

33. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
    January 01, 2023 - CAHPS Child Hospital Survey Database 2023 Chartbook 5 Highlights of Respondent Characteristics … Level of Results Child HCAHPS Survey Database results are calculated at the respondent level only. … A respondent is defined as an individual who has completed or partially completed a Child HCAHPS Survey … Respondent-level survey results are calculated across all respondents in the Database, ignoring their … Database 2023 Chartbook C-1 https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance

34. Development of the CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html
    April 01, 2023 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS) Surveys … This pilot test included 132 hospitals and resulted in over 19,000 completed surveys. … items into existing questionnaires as well as alternative protocols for administering the survey. … concluded the instrument testing process, AHRQ and the CAHPS Team gave CMS their recommendations for the questionnaire … https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html  

35. CAHPS Mental Health Care Surveys | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/cahps/surveys-guidance/echo/index.html
    May 01, 2022 - & Group Survey can add a short set of six question to ask respondents about their experiences with access … Supplemental items that can be used to customize the questionnaire are available for adults only. … in administrative codes) or refinements in the sampling guidance provided for newer CAHPS surveys. … Users of this survey may also want to consult the following guidance: Translating surveys and other … The CAHPS team did not develop and test a set of measures from the child version of the surveys.

36. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2021 User Database Report Part I (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-I-SOPS-ASC-DatabaseReport.pdf
    December 01, 2021 - Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2021 User Database Report … ] Surveys on Patient Safety Culture™ (SOPS®) Ambulatory Surgery Center Survey: 2021 User Database … Statistic Average number of respondents per ASC (range: 3 to 109) 38 Average number of surveys administered … Distribution of 2021 SOPS ASC Database by Respondent Characteristics Respondent Characteristics Respondents … Data Cleaning Each participating ASC submitted respondent-level survey data.

37. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2021 User Database Report Part II (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-II-SOPS-ASC-DatabaseReport.pdf
    December 01, 2021 - Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2021 User Database Report … Part II Surveys on Patient Safety Culture™ (SOPS®) Ambulatory Surgery Center Survey: 2021 User Database … Surveys on Patient Safety Culture™ and SOPS® are trademarks of AHRQ. … Surveys on Patient Safety Culture™ (SOPS®) Ambulatory Surgery Center Survey: 2021 User Database Report … , procedures, or treatments. 2021 SOPS Ambulatory Surgery Center Database Report Appendixes 36 Surveys

38. Participating in the SOPS Nursing Home Survey Database | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/sops/databases/nursing-home/databases/submission.html
    November 01, 2023 - presents aggregated results for all participating nursing homes as well as results by nursing home and respondent … Nursing homes may submit their most recent data from surveys administered between October 2022 and October … Respondent-level survey data following the appropriate data file specifications for each nursing home … overall findings and results by nursing home characteristics and staff respondent characteristics. … Accepted Versions of the Survey and Supplemental Item Sets The AHRQ Surveys on Patient Safety Culture

39. SOPS Ambulatory Surgery Center Database | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/sops/databases/asc/index.html
    February 01, 2024 - More topics in this section SOPS® About SOPS SOPS Surveys … Participating in the Ambulatory Surgery Center Database Research Datasets for SOPS Surveys … SOPS Ambulatory Surgery Center Database AHRQ has established the    AHRQ Surveys … Participation is free and open to all SOPS ASC Survey users, provided the questionnaires are administered … presenting data by facility characteristics (number of operating/procedure rooms and geographic region) and respondent

40. Research Datasets for CAHPS Surveys | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/cahps/cahps-database/research-datasets/index.html
    January 01, 2024 - Survey Database Child Hospital Survey Database Home and Community-Based Services Survey … Database Clinician & Group Survey Database Research Datasets for CAHPS Surveys … The CAHPS Databases currently include respondent- and organization-level data from the: CAHPS Health … Plan Survey. … These data do not identify or permit re-identification of individual respondents or participating organizations