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www.healthcare411.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
December 01, 2022 - Also, an NCQA-approved external survey organization must administer the CAHPS survey when it is part … CAHPS ® Health Plan Survey
CAHPS refers to a family of standardized surveys that can be used to gather … The surveys are developed and supported by a consortium of researchers with funding from the Agency for … The CAHPS Health Plan Survey consists of over 40 items that ask the respondent to rate their experiences … For more information about the survey, visit the CAHPS website .
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module10/10_ts_office_measmt.pptx
January 20, 2006 - Behavior
Team Performance Observation Tool for Office-Based Care
TeamSTEPPS Teamwork Perceptions Questionnaire … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
TeamSTEPPS Teamwork Attitudes Questionnaire … (T-TAQ) for
Office-Based Care
Level II - Learning
30-item self-report tool
Respondents rate their agreement … T-TPQ) for
Office-Based Care
Level II - Learning and Level III - Behavior
35-item self-report tool
Respondents … Survey Toolkit
Survey forms
Survey items and dimensions
Survey User’s Guide
Comparative Database and
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcast-sorrarev.pdf
February 01, 2018 - Item
Development and Pilot Test Results
Joann Sorra, PhD
Project Director
User Network for Surveys … of the
pilot data, survey items were dropped
• Final survey item sets
– 25 items for hospitals
– 22 … 3,951
Surveys
Administered 9,375
Medical Office
Respondents 1,458
Surveys
Administered 2,321 … – 18% of hospital & 20% of medical office
respondents wrote in comments
• Coded comments into themes … items
• Keep all survey items for areas you want to assess
• Drop all survey items for areas you do
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www.healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
February 01, 2020 - What are CAHPS surveys? … All CAHPS surveys are standardized, which means that results can be compared by survey users across the … What Surveys Are Addressed by This Guide? … for Quality Assurance, health plans must submit the results of a modified version of the commercial questionnaire … ) or other CAHPS surveys.
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
January 01, 2019 - Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State
included … All results presented in these charts are calculated at the respondent level. … Medicare
To provide context for the 2019 results, the percentage distribution of survey respondents … Respondents by State
CAHPS Health Plan Survey Database 2019 Chartbook: What Consumers Say About … Respondents by State
CAHPS Health Plan Survey Database 2019 Chartbook: What Consumers Say About
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript.pdf
June 01, 2020 - optional supplemental items sets that users may add to assess content in areas not included
in the core questionnaire … The number of sites, and provider, and staff
respondents included in the latest databases are shown … The hospital database is our largest
database with over 300,000 respondents in 2018. … they fall in the distribution of the database as well as feed breakouts of results by facility and respondent … Then when it comes to the breakouts, we do break out our results by staff physician or staff respondent
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www.healthcare411.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
April 01, 2018 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Surveys … and Guidance
Dental Plan
Survey Measures … Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … Outpatient and Ambulatory Surgery
Surgical Care
Supplemental Items
Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
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www.healthcare411.ahrq.gov/cahps/surveys-guidance/echo/about/survey-measures.html
May 01, 2018 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Surveys … and Guidance
Mental Health Care
CAHPS ECHO Survey Measures … Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … Outpatient and Ambulatory Surgery
Surgical Care
Supplemental Items
Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/echo/about/survey-measures.html
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www.healthcare411.ahrq.gov/cahps/surveys-guidance/surgical/about/survey-measures.html
April 01, 2018 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Using CAHPS Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data
Modifying and Naming CAHPS Surveys
Translating Surveys … and Other Materials
Planning a CAHPS Survey Project
Hiring a CAHPS Survey Vendor
Managing … https://www.ahrq.gov/cahps/surveys-guidance/surgical/about/survey-measures.html
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www.healthcare411.ahrq.gov/evidencenow/projects/heart-health/research-results/research/member-survey-baseline-nc.html
March 01, 2021 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … and Results
Research Design and Methods
EvidenceNOW: Baseline Practice Member Survey … Incontinence
Tools for Change
EvidenceNOW: Baseline Practice Member Survey … (PDF, 501.7 KB, 5 pages)
This practice member survey was fielded by an EvidenceNOW Cooperative at … Domains include: practice readiness for change, burnout, clinical guidelines, and respondent characteristics
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
September 01, 2011 - Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … instructions (see next page)
and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help
sponsors and vendors distinguish among questionnaire … CAHPS Nursing Home Survey Family Member Survey
Survey Instructions
Answer each question by marking … CAHPS® Nursing Home Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
Survey
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital_survey_composites-spanish.pdf
October 01, 2009 - Spanish Translation of AHRQ's Hospital Survey on Patient Safety
SOPSTM Hospital Survey Items and Composites … • To view the formatted questionnaire, refer to the Hospital Survey in Spanish. … o No reordering of survey items. … NOTE: This document is NOT part of the survey and SHOULD NOT BE DISTRIBUTED TO SURVEY
RESPONDENTS. … A bilingual survey translator reviewed the Premier Hospital survey translation to assess whether the
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www.healthcare411.ahrq.gov/cahps/surveys-guidance/cancer/develop-cancer-surveys.html
March 01, 2017 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys … Outpatient and Ambulatory Surgery
Surgical Care
Supplemental Items
Using CAHPS Surveys … Group Survey. … https://www.ahrq.gov/cahps/surveys-guidance/cancer/develop-cancer-surveys.html
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sdoh/sdoh-environmental-scan.xlsx
April 29, 2021 - /sahie.html N Y Y 2000 to 2001,
2005 to 2007, 2008 to 2018 Y American Community Survey, tax returns … Census Bureau American Community Survey (ACS) https://www.census.gov/programs-surveys/acs/data.html N … Census Bureau Currently displaying 2018 Y American Community Survey, HRSA Area Resource file, Behavioral … respondents who report asthma symptoms complete this survey. … N N* N* Household-level data 1995 to 2018 Y N N N N Y N These data consist of answers by household respondents
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www.healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-012617.html
May 01, 2018 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Introducing a Protocol To Obtain Patient Comments Using the CAHPS Clinician & Group Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … respondents to tell a clear and comprehensive story about their experiences with their health care provider
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
January 01, 2017 - Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State
included … All results presented in these charts are calculated at the respondent level. … Medicare
To provide context for the 2017 results, the percentage distribution of survey respondents … RESPONDENTS BY STATE
Table A-1 shows data submissions to the CAHPS Health Plan Survey Database by … Table A-1. 2017 Survey Respondents by State
State Medicaid Medicaid CHIP Medicare
Adult Child Child
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www.healthcare411.ahrq.gov/evidencenow/projects/heart-health/research-results/research/staff-survey-post-intervention-va.html
March 01, 2021 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Incontinence
Tools for Change
EvidenceNOW: Post Intervention Staff Survey … Virginia Cooperative
Resource: Heart of Virginia Healthcare Practice Member Survey (PDF, … Domains include: practice capacity for change, intervention evaluation, burnout, and respondent characteristics … originally created February 2019
Internet Citation: EvidenceNOW: Post Intervention Staff Survey
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www.healthcare411.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/index.html
August 01, 2017 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Using CAHPS Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data
Modifying and Naming CAHPS Surveys
Translating Surveys … and Other Materials
Planning a CAHPS Survey Project
Hiring a CAHPS Survey Vendor
Managing … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/index.html
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/3-sorra-sops-hospital-survey-2-0-webcast.pdf
July 20, 2020 - AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Sorra
AHRQ Surveys on Patient Safety Culture … ™
Hospital Survey Version 2.0
Joann Sorra, PhD
Project Director, AHRQ Surveys on Patient Safety Culture … within each hospital into 2 groups
HSOPS 1.0 HSOPS 2.0
Does not apply/
Don’t know
► About 15,000 respondents … HSOPS 1.0 HSOPS 1.0
Does not apply/
Don’t know
HSOPS 2.0
Does not apply/
Don’t know
► About 4,400 respondents … 53
Survey Documents
HSOPS 2.0 Survey
Items and
Composite Measures
54
HSOPS 2.0 Guides
Surveys
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www.healthcare411.ahrq.gov/sops/events/webinars/medical-office.html
June 01, 2022 - More topics in this section
SOPS®
About SOPS
SOPS Surveys … Project Director for the AHRQ Surveys on Patient Safety Culture
Westat Introduction (PDF, 388 KB) Comparative … on Patient Safety Culture Website
Resources here include the Medical Office Survey, Survey Composites … and Items, Survey User's Guide, and Comparative Database Results. … Improving Patient Safety in Medical Offices: A Resource List for Users of the AHRQ Medical Office Survey