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141. CAHPS Measures of Patient Experience | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/consumer-reporting/measures/index.html
     September 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … , which reflect respondents’ ratings on a scale of 0 to 10; and single-item measures. … Measures From the CAHPS Ambulatory Care Surveys CAHPS Health Plan Survey Measures (versions 5.0) … Care Survey Measures CAHPS Dental Plan Survey Measures Experience of Care and Health Outcomes (ECHO

142. CAHPS Clinician and Group Survey 3.0 Measures | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
     September 01, 2020 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … and Guidance Clinician & Group Survey Measures … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html  

143. Using CAHPS Clinician & Group Survey Data | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html
     December 01, 2023 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS® Surveys. … https://www.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html  

144. Child Hospital Survey, Spanish (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/child-hcahps-survey-spanish.pdf
     May 12, 2016 - Child Hospital Survey, Spanish CAHPS® Hospital Survey Version: Child Version Language: Spanish … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … Survey Instructions for Front Cover Instructions for Format of Questionnaire Instrucciones para el

145. CAHPS for Merit-Based Incentive Payment System (MIPS) Survey | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
     July 01, 2022 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … Because the CAHPS for MIPS Survey adds items to the core CAHPS Clinician & Group Survey, it generates … https://www.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html   Back

146. SOPS™ 101 Webcast Transcript (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript-ad.pdf
     June 01, 2020 - optional supplemental items sets that users may add to assess content in areas not included in the core questionnaire … The hospital database is our largest database with over 300,000 respondents in 2018. … respondents; and 255 Community Pharmacies with 1,603 respondents] New, in 2019, is the SOPS Ambulatory … they fall in the distribution of the database as well as feed breakouts of results by facility and respondent … Then when it comes to the breakouts, we do break out our results by staff physician or staff respondent

147. CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
     November 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … The item set can be added to the CAHPS Child Hospital Survey . … Like the core items, these supplemental questions prompt respondents to consider the child’s most recent … Anticipated engagement by respondents. Anticipated response time. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html

148. Guidelines for Translating CAHPS® Surveys | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/surveys-guidance/helpful-resources/resources/cahpsGuidelines_Translation.html
     March 01, 2016 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Socio-demographic characteristics of the target population (e.g., whether the sample includes elderly respondents … , non-elderly adults, or minors; average educational level or socioeconomic status of the target respondents … Using the Surveys Planning a Survey Project Hiring a Vendor Managing a Survey Project Modifying

149. Introducing the New SOPS Hospital Survey 2.0 (Webcast) | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/sops/events/webinars/hsops2.0/index.html
     March 01, 2020 - AHRQ developed and pilot tested the new version of the Surveys on Patient Safety Culture™ (SOPS™) to … update the original hospital survey and incorporate user feedback. … Surveys on Patient Safety Culture™ Hospital Survey Version 2.0  (PDF, 1.8 MB)   Laura Gray, M.P.H … 2.0 (59 minutes 15 seconds)   Download the SOPS Hospital Survey 2.0 survey documents and resources … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

150. 2016 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
     January 01, 2016 - Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents and health plans … All results presented in these charts are calculated at the respondent level. … Table A-1. 2016 Survey Respondents and Health Plans by State State Adult Medicaid Child Medicaid CHIP … Adult Medicare Respondents Plans Respondents Plans Respondents Plans Respondents Plans Alabama 423 … Medicare Respondents Plans Respondents Plans Respondents Plans Respondents Plans North Carolina -

151. The CAHPS Program | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/about-cahps/cahps-program/index.html
     April 01, 2023 - Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … on the various uses of survey data. … Refinements to existing surveys and item sets. … Survey methods research, including efforts to improve the effectiveness of survey administration methods … Resources to support the implementation of a survey project, the public reporting of survey results,

152. SOPS Nursing Home Survey: What You Need To Know (Webcast) | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/sops/webcasts/nursing-home-survey.html
     June 01, 2022 - Culture™ (SOPS®) Nursing Home Survey to assess and improve resident safety culture. … Speakers described the importance of resident safety culture, the survey and its administration, and … the benefits of participating in AHRQ’s SOPS Nursing Home Survey Database. … SOPS Nursing Home Survey and Database (PDF, 2.7 MB)   Katarzyna Zebrak (Moderator), Ph.D. … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

153. TeamSTEPPS for Office-Based Care: Measurement | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/teamstepps/officebasedcare/module10/office_msmt.html
     September 01, 2015 - TeamSTEPPS Teamwork Perceptions Questionnaire (T-TPQ) for Office-Based Care. … Level II—Learning. 30-item self-report tool: Respondents rate their agreement with items on … Care Level II—Learning and Level III—Behavior. 35-item self-report tool: Respondents rate their … Teamwork Perceptions Questionnaire (T-TPQ) for Office-Based Care. … Survey Toolkit: Survey forms. Survey items and dimensions. Survey User's Guide.

154. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
     June 01, 2021 - https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html https://www.ahrq.gov/cahps … /surveys-guidance/item-sets/elicitation/index.html http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources … /modifying/index.html http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/modifying/index.html … https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html https://www.ahrq.gov/cahps/surveys-guidance … Clinician & Group Narrative Item Set Page 7 Oversight of Vendors Organizations that administer CAHPS surveys

155. Elements of an Evaluation Plan | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/talkingquality/assess/evaluation-plan.html
     January 01, 2023 - For example, you might use a single community survey to address questions about whether your audience … Surveys may be administered by mail, by telephone, in person, or over the Web. … What's needed for surveys? … One or two interviewers ask the key informants a set of "open-ended" questions that permit respondents … of these transcripts are used to identify themes, patterns, and variations across different kinds of respondents

156. CHIPRA Pediatric Quality Measures Program (PQMP) Candidate Measure Submission Form (CPCF) (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-5.8.pdf
     January 01, 2014 - The study population consisted of over 136,000 randomly sampled adult respondents who were inpatients … Environment, Overall Rating, Responsiveness Investigators sought to develop inpatient and outpatient questionnaires … The investigators developed separate “Quality of Care Monitors” questionnaires for inpatients and outpatients … A patient survey system to measure quality improvement: questionnaire reliability and validity. … Fifty-two percent of respondents felt that older children should receive more attention.

157. SITUATION MONITORING
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module10/10_ts_office_measmt-ig.pptx
     January 20, 2006 - The TeamSTEPPS Teamwork Attitudes Questionnaire, or T-TAQ, was designed to measure participant attitudes … SAY: The TeamSTEPPS Teamwork Perceptions Questionnaire, or T-TPQ, can also be used to measure the learning … In addition, the Medical Office Survey on Patient Safety Culture includes three items about respondent … background characteristics and two overall rating questions: How respondents would rate their medical … health care quality (i.e., patient centered, effective, timely, efficient, and equitable); and How respondents

158. TeamSTEPPS® Teamwork Perceptions Questionnaire (T-TPQ) Manual | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html
     April 01, 2017 - Respondent attitudes measured by the T-TAQ were found to vary as a function of prior team training and … In addition, we reviewed items to ensure that they asked the respondent to assess aspects of team performance … Three of the 50 items were deleted because they were difficult for respondents to understand. … Agreement among respondents was reviewed by comparing each individual’s responses in two ways. … on the questionnaire.

159. EvidenceNOW: Practice Member Survey | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/evidencenow/projects/heart-health/research-results/research/member-survey-nw.html
     March 01, 2021 - Research and Results Research Design and Methods EvidenceNOW: Practice Member Survey … Northwest Cooperative Resource: Staff Member Survey—Northwest Cooperative (PDF, 1 MB, 16 … pages) This practice member survey was distributed by an EvidenceNOW Cooperative to all employees … Domains include: survey logistics, QI, staff readiness for change, practice readiness for change, respondent … https://www.ahrq.gov/evidencenow/projects/heart-health/research-results/research/member-survey-nw.html

160. TeamSTEPPS 2.0: Module 10. Measurement | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/teamstepps/instructor/fundamentals/module10/igmeasure.html
     March 01, 2014 - Describe the AHRQ Surveys on Patient Safety Culture. … AHRQ Surveys on Patient Safety Culture tools. … The TeamSTEPPS Teamwork Perceptions Questionnaire (T- TPQ). … AHRQ Surveys on Patient Safety Culture. … AHRQ offers a suite of free, easy-to-use surveys for assessing patient safety culture.