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41. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Infographic Summary (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Infographic.pdf
    January 01, 2023 - Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Infographic Summary … nursing home staff respondents Average Response Rate by Survey Administration Mode Paper 52% … Composite Measure Average Score by Respondent Characteristics Shift worked most often Day Shift 65% … their family. 70% Yes 22% Maybe 8% No Overall Rating on Resident Safety 54% of respondents … Action planning for patient safety improvement The Action Planning Tool for the AHRQ Surveys on Patient

42. CAHPS Surgical Care Survey | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/cahps/surveys-guidance/surgical/index.html
    February 01, 2018 - The Surgical Care Survey is unique among CAHPS surveys in that it assesses patients' experiences with … surgical care in both the inpatient and outpatient settings by asking respondents about their care: … Like other CAHPS surveys, this questionnaire focuses on aspects of surgical quality that are important … want to consult the following guidance: Translating surveys and other materials Analyzing CAHPS … https://www.ahrq.gov/cahps/surveys-guidance/surgical/index.html   Back

43. 2024 Results for the AHRQ Surveys on Patient Safety Culture® (SOPS®) Diagnostic Safety Supplemental Item Set for Medical Offices (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-diagnostic-safety-database-report-2024.pdf
    January 01, 2024 - Surveys on Patient Safety Culture® and SOPS® are registered trademarks of the U.S. … respondents, number of surveys administered, and response rates for the SOPS Diagnostic Safety Supplemental … Average number of respondents per medical office (range: 3 to 42) 7 Average number of surveys distributed … Survey Administration Mode Statistics Medical Offices Respondents Average Response Rate Survey Administration … Respondent Characteristics Respondent Characteristics Respondents Staff Position Number Percent Administrative

44. Development of the Dental Plan Survey | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/cahps/surveys-guidance/dental/about/Development-of-the-Dental-Plan-Survey.html
    April 01, 2020 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS) Surveys … with the same emphasis on standardization and scientific rigor that characterize CAHPS products and surveys … respondents to better understand their needs and interests. … They revised the instrument according to findings from the interviews, resulting in a 50-item questionnaire … https://www.ahrq.gov/cahps/surveys-guidance/dental/about/Development-of-the-Dental-Plan-Survey.html

45. Supplemental Items for the CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/cahps/surveys-guidance/item-sets/cg/index.html
    April 01, 2016 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … 3.0 to ensure that the items are relevant, consistent across surveys, not duplicative with core items … For guidance on using supplemental items, refer to Preparing a Questionnaire Using the CAHPS Clinician … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/index.html  

46. CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
    July 01, 2023 - five questions in the Adult version and six questions in the Child version: The first question asks respondents … The second question asks the respondent to comment on the provider and his or her staff vis-à-vis those … The third and fourth questions ask the respondent to elaborate on what went well or could have been better … For example, the first question is designed to prompt respondents to state the most important things … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html  

47. Development of the CAHPS Child Hospital Survey | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_child_hp_survey.html
    April 01, 2020 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … the same emphasis on standardization and scientific rigor that characterize all CAHPS products and surveys … a 78-item questionnaire used for pilot testing. … the questionnaire. … https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_child_hp_survey.html  

48. TeamSTEPPS® Teamwork Attitudes Questionnaire Manual (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/reference/teamattitudesmanual.pdf
    October 01, 2008 - TeamSTEPPS® Teamwork Attitudes Questionnaire Manual TeamSTEPPS® Teamwork Attitudes Questionnaire … We also reviewed items to ensure that they asked the respondent about his/her attitude and not that … All questionnaires were completed in paper form. Data Quality. … , of which the majority * DoD and civilian questionnaires … Some items (e.g., respondent position, department) were the same but provided different response options

49. Instructions for Analyzing Data from CAHPS Surveys (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/2020-instructions-for-analyzing-data.pdf
    January 01, 2020 - The program adjusts the survey data for standard individual case-mix variables such as respondent age … Data Set Structure Each row or case in a SAS data set represents data from a unique questionnaire. … If data from different CAHPS questionnaires are in the same data set, responses for equivalent questions … are listed under the same variable names, with each row representing data for a unique questionnaire … For example, if all respondents to a Health Plan Survey answered “Yes,” where 0= “No” and 1= “Yes” to

50. CAHPS Home Health Care Survey | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/cahps/surveys-guidance/home/index.html
    November 01, 2023 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … The TEP members were asked to comment on the priority they would give items in the draft questionnaire … The team completed multiple rounds of cognitive testing and revised the questionnaire in light of their … https://www.ahrq.gov/cahps/surveys-guidance/home/index.html   Back to

51. Workplace Safety Supplemental Item Set for Hospital SOPS | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/sops/surveys/hospital/supplemental-items/workplace-safety.html
    February 01, 2024 - Mark Linzer's Mini-Z 2.0 survey tool ( https://www.professionalworklife.com/mini-z-survey ). … respondents. … The report consists of a narrative description of the findings and appendixes, presenting data by respondent … The supplemental item set for this report displays results of 28 hospitals with more than 7,000 respondents … https://www.ahrq.gov/sops/surveys/hospital/supplemental-items/workplace-safety.html  

52. SOPS Frequently Asked Questions | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/sops/about/faq/index.html
    June 01, 2022 - there are supplemental item sets users may add to assess content in areas not included in the core questionnaire … One survey item that asks respondents to provide an overall rating on patient safety for their unit/work … Four survey items that ask respondents to provide their background characteristics (staff position, unit … In addition, the hospital survey includes: One item that asks respondents to provide an overall grade … These characteristics are essential because the survey asks respondents about patient safety and quality

53. Translating Surveys and Other Materials | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/cahps/surveys-guidance/helpful-resources/translating/index.html
    June 01, 2023 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Guidelines for Translating CAHPS Surveys If you are translating a CAHPS survey, please review the following … The translated survey must accurately reflect the content and intent of the English questionnaire. … Direct the translators to produce colloquial questions and instructions that survey respondents can easily

54. Supplemental Items for the CAHPS Hospital Survey: Interpreter Services | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
    October 01, 2023 - Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Important instructions regarding the placement of supplemental items in the core questionnaire: Under … Testing has shown that respondents often include friends and family members as interpreters even when … In order to collect uniform data from all respondents, question H-IN2 includes friends and family members … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html

55. Participating in the CAHPS Health Plan Survey Database | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/cahps/cahps-database/hp-database/participate.html
    December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Health Plan … Survey Database Participating in the Health Plan Survey Database Child Hospital Survey … Research Datasets for CAHPS Surveys Webcasts & Recent Events Reporting Results … Survey instruments must not omit any of the survey items related to respondent characteristics.

56. Developing Invitation Messages That Increase CAHPS Survey Response Rates | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/cahps/news-and-events/events/webinar-091019.html
    November 01, 2019 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … invitations can increase participation in CAHPS patient experience surveys. … of Two Pilot Studies  (PDF, 1 MB)   Julie Brown Director of Survey Market Development RAND … methodology (PDF, 442 KB) Literature review: CAHPS Survey Administration: What We Know and Potential

57. Child Hospital Survey (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
    May 12, 2016 - Child Hospital Survey CAHPS® Hospital Survey Version: Child Version Language: English File name … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … SurveyVersion: Child Version Instructions for Front Cover Instructions for Format of Questionnaire

58. SOPS Surveys | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/sops/surveys/index.html
    January 01, 2023 - (1:09) Surveys on Patient Safety Culture Hospital Survey . Medical Office Survey . … Nursing Home Survey . Community Pharmacy Survey . Ambulatory Surgery Center . … known as supplemental item sets, to customize their questionnaires. … Using the Surveys When using any of the SOPS surveys, reference the full name "Surveys on Patient … from a SOPS survey, please refer to the instructions for modifying and naming SOPS surveys in  Using

59. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_hp-chartbook.pdf
    January 01, 2013 - Survey Respondents and Health Plan Samples: 2011 and 2013........................ 4 Appendixes About … Survey Respondents and Health Plan Samples by State: 2011 and 2013 Appendix D. … All results presented in these charts are calculated at the respondent level. … CAHPS Database The CAHPS Database is the repository for data from selected CAHPS surveys. … Database with the following: • Respondent-level survey data • Health plan characteristics • Other

60. SOPS Announcements | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/sops/news.html
    March 01, 2024 - The report presents survey results from 1,164 medical offices and 15,449 respondents. 2024 Data … The Database report includes 243 ASCs and 7,458 respondents. … Database Report (January 2023) Surveys on Patient Safety Culture™ (SOPS ® ) Nursing Home Survey … The Database report includes 62 nursing homes and 3,224 staff respondents. … single specialty vs. multispecialty, specialty, primary care specialty, ownership, and region) and respondent