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61. Sample Notification Letters CAHPS Child Hospital Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-notification-letters.pdf
    April 07, 2017 - respondent should return the survey (for mail surveys) or fill out the survey online (for online surveys … questionnaires. … To allay respondents’ concerns or anxieties about how the ID number is used, add this note in the questionnaire … respondent should return the survey (for mail surveys) or fill out the survey online (for online surveys … To allay respondents’ concerns or anxieties about how the ID number is used, add this note in the questionnaire

62. Examples of Sample Frame Elements | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/sample-frame-elements.html
    February 01, 2025 - Examples of Sample Frame Elements The sample frame that a CAHPS survey sponsor provides to a … Elements for an Adult Survey Unique patient ID (typically provided by provider or insurer). … Additional Elements for a Child Survey (if applicable) Parent or guardian’s name.

63. Development of the CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html
    January 01, 2025 - Development of the CAHPS Adult Hospital Survey The  CAHPS Hospital Survey  was conceived first … This pilot test included 132 hospitals and resulted in over 19,000 completed surveys. … items into existing questionnaires as well as alternative protocols for administering the survey. … concluded the instrument testing process, AHRQ and the CAHPS Team gave CMS their recommendations for the questionnaire … Proxy respondents not prohibited from answering survey for patient.

64. Patient Experience Measures from the CAHPS Health Plan Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/about/measures-hp50-2109.pdf
    September 08, 2017 - Questionnaires • CAHPS Health Plan Survey: Overview of the Questionnaires • Health Plan Survey … Administration Guidelines • Preparing a Questionnaire Using the CAHPS Health Plan Survey • Fielding … : • Rating measures are based on items that use a scale of 0 to 10 to measure respondents’ assessment … Q9 Easy for respondent to get necessary care, tests, or treatment Q18 Respondent got appointment with … Q4 Respondent got care for illness/injury as soon as needed Q6 Respondent got non-urgent appointment

65. Using the AHRQ Hospital Survey on Patient Safety Culture as an Intervention Tool for Regional Clinical Improvement Collaboratives (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Adams-Pizarro_109.pdf
    January 08, 2008 - ) completed only the baseline survey. … only the baseline survey, and 7 (28 percent) completed only the followup survey. … Compared with hospitals completing both surveys, those completing the baseline survey only tended to … only the baseline survey. … vs. those completing both surveys Baseline survey results [% (SD)] Followup survey results [% (SD

66. Job Aid: Practice Assessments and Surveys (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-practice-assessments.pdf
    May 17, 2021 -  Make sure questions fit the language and reading level of the respondents. … Methods include:  By mail  Email link to survey  SMS (text message) link to survey  Paper … Pilot the survey. …  Did the respondent understand the questions? Modify items based on pilot. Step 6. … Implement the survey.

67. Patient Experience Measures from the CAHPS Clinician & Group Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/measures-cg30-2309.pdf
    June 01, 2017 - Questionnaires • CAHPS Clinician & Group Survey: Overview of the Questionnaires • Clinician & Group … Administration Guidelines • Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … Types of Measures Like all CAHPS surveys, the CAHPS Clinician & Group Survey generates three types … reporting purposes: • Rating measures are based on items that use a scale of 0 to 10 to measure respondents … composite measures. 1 As discussed in Preparing a Questionnaire

68. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Cleary (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-cleary.pdf
    December 19, 2019 - • How do the characteristics of respondents to web and mail surveys differ? … Standard mail: Mail questionnaire; mail reminder; second questionnaire (1176 respondents) 2. … mail questionnaire (782 respondents) 3. … • Standard mail protocol: Mail questionnaire; mail reminder; second questionnaire (769 respondents … methods, including combinations 61 Comparisons of Electronic and Mail Survey Approaches Research

69. AHRQ Surveys on Patient Safety Culture (SOPS) Hospital Survey Version 2.0 Survey Data File Specifications (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops_20_site_level_specs.pdf
    February 18, 2022 - AHRQ Surveys on Patient Safety Culture (SOPS) Hospital Survey Version 2.0 Survey Data File Specifications … your respondent-level data from the AHRQ Surveys on Patient Safety CultureTM (SOPS®) Hospital Survey … • SPANISH VERSION OF THE HSOPS Please indicate which respondents (if any) completed a Spanish version … Unique Record ID (UNIQUEID), e.g. 001S • OTHER LANGUAGE VERSION OF THE HSOPS Please indicate which respondents … The unique ID can be any arbitrary number of your choice and should be different for each respondent

70. AHRQ Surveys on Patient Safety Culture (SOPS) Hospital Survey Version 2.0 Survey Data File Specifications (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-datafilespec.pdf
    September 16, 2019 - AHRQ Surveys on Patient Safety Culture (SOPS) Hospital Survey Version 2.0 Survey Data File Specifications … your respondent-level data from the AHRQ Surveys on Patient Safety CultureTM (SOPSTM) Hospital Survey … • SPANISH VERSION OF THE HSOPS Please indicate which respondents (if any) completed a Spanish version … Unique Record ID (UNIQUEID), e.g. 001S • OTHER LANGUAGE VERSION OF THE HSOPS Please indicate which respondents … The unique ID can be any arbitrary number of your choice and should be different for each respondent

71. AHRQ CAHPS® Database De-Identified Research Dataset Contents (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/contents-cahps-de-identified-research-datasets.pdf
    January 01, 2024 - Clinician & Group Survey Hospital Survey Child Hospital HCBS Survey Items and Respondent Variables … version • Survey round • Survey methodology Child Medicaid and CHIP Version 5.1 • Q1 – Q29 • … version • Survey round • Survey methodology Adult Version 3.0 • Q1 – Q22 • About You items (Q23 … respondents) • Denominator (total number of surveys distributed) • Response rate (numerator/denominator … respondent ID • De-identified respondent ID • De-Identified hospital ID • De-identified respondent

72. Improving the Efficiency of CAHPS Survey Administration (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/improving-efficiency-cahps-survey-admin.pdf
    November 01, 2015 - Administration The Aim The CAHPS team’s guidelines for administering CAHPS surveys are carefully … administration, the CAHPS team can assess their suitability for the CAHPS surveys and develop the evidence … more efficiently and expediently while still maintaining the integrity and credibility of the CAHPS surveys … and recall period affect respondent recall and response rates to the Clinician & Group Survey? …  How do different formatting and design changes in paper questionnaires affect respondents’ answers,

73. Participating in the SOPS Medical Office Survey Database | Agency for Healthcare Research and Quality
    www.ahrq.gov/sops/databases/medical-office/submission.html
    September 01, 2024 - Participating in the SOPS Medical Office Survey Database The AHRQ Surveys on Patient Safety … Respondent-level survey data following the appropriate data file specifications for each medical office … respondents to be associated with the appropriate medical office where the respondents completed the … overall findings and results by medical office characteristics and respondent characteristics. … Accepted Versions of the Survey and Supplemental Item Sets The AHRQ Surveys on Patient Safety Culture

74. CAHPS Hospital Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/hospital/index.html
    November 01, 2023 - CAHPS Hospital Survey The CAHPS Hospital Survey (often referred to as HCAHPS or Hospital CAHPS … They also ask respondents to rate the hospital and indicate their willingness to recommend the hospital … Adult HCAHPS The  Adult Hospital Survey is a standardized questionnaire for people 18 and older who … As a result, the survey and all supporting documentation for survey administration are available from … Child HCAHPS The Child Hospital Survey is a standardized questionnaire for parents/guardians of children

75. Workplace Safety Supplemental Items for the SOPS Hospital Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/sops/surveys/hospital/supplemental-items/workplace-safety.html
    December 01, 2024 - Workplace Safety Supplemental Items for the SOPS Hospital Survey The AHRQ Surveys on Patient … Mark Linzer's Mini-Z 2.0 survey tool (https://www.professionalworklife.com/mini-z-survey). … respondents. … The report consists of a narrative description of the findings and appendixes, presenting data by respondent … The supplemental items for this report displays results of 28 hospitals with more than 7,000 respondents

76. 2024 Child HCAHPS Survey Database Chartbook (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-child-hcahps-chartbook.pdf
    January 01, 2024 - information about the survey measures can be found here: https://www.ahrq.gov/cahps/surveys-guidance … Average number of respondents per hospital (range: 4 to 1,214) 181 Average number of surveys administered … Appendix A Respondent and Child Demographic Characteristics Child HCAHPS Survey Database 2024 … (cont’d) Respondent Demographic Characteristics Number of Respondents Percent of Respondents Preferred … Respondent-level survey results are calculated across all respondents in the Database, ignoring their

77. Modifying and Naming Your CAHPS Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/helpful-resources/modifying/index.html
    May 01, 2020 - Modifying a CAHPS Survey All CAHPS surveys are designed to achieve two important goals: Standardization … Adding to the Core Questionnaire You can customize a CAHPS questionnaire to meet needs unique to your … Changing the Core Questionnaire Some organizations use CAHPS surveys as starting points for a modified … If you make these kinds of changes, the questionnaire is no longer considered a CAHPS survey. … their survey, and encourages the use of names that will be meaningful to respondents.

78. Supplemental Items for the CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/index.html
    April 01, 2016 - items available for use with the CAHPS Clinician & Group Survey 3.0. … 3.0 to ensure that the items are relevant, consistent across surveys, not duplicative with core items … For guidance on using supplemental items, refer to Preparing a Questionnaire Using the CAHPS Clinician … & Group Survey ( PDF - 323.11 KB ) Version: Adult Topic: Access AC1. … Respondent contacted provider’s office after hours AC6.

79. CAHPS Child Hospital Survey-Using Data and New Narrative Items: The Child HCAHPS Database (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-dodson.pdf
    April 12, 2024 - CAHPS Database Manager Westat AHRQ CAHPS Database Overview • Databases are for selected CAHPS surveys … research 26 AHRQ CAHPS Database Overview • Participation is voluntary, free and open to all users of surveys … Respondent Characteristics 87% were the mother of the child 42% were between the ages of 35- … in submitting data complete four easy steps: Step 1 Register Step 2 Sign DUA Step 3 Upload Questionnaire … 2023 Child HCAHPS Database Results 2023 CAHPS Child Hospital Database Child and Respondent Characteristics

80. Managing a CAHPS Survey Project | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/helpful-resources/managing/index.html
    May 01, 2022 - Translation of questionnaire/materials (some CAHPS surveys already have a Spanish-language version, but … Will you conduct the survey by mail, telephone, or both? How many questionnaires will you send? … How many surveys will you need to field to achieve the target number of completed surveys? … Characteristics of the Survey Population Do you need to translate the questionnaire or reports for … Do the respondents include low literacy or elderly populations?