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421. 2025 SOPS Nursing Home Database Report Executive Summary Overview Infographic (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/nursing-home/2025-nursing-home-database-report-summary.pdf
     January 01, 2025 - 2025 SOPS Nursing Home Database Report Executive Summary Overview Infographic Surveys on Patient Safety … Culture® Findings From the 2025 SOPS Nursing Home Survey Database 107 Participating Nursing Homes … Measures Communication About Incidents 83% of respondents reported that staff discuss ways to … Note: Composite measures are composed of three to four survey items that assess the same area of patient … Action planning for pat ient safety improvement The Action Planning Tool for the AHRQ Surveys on Patient

422. What is Patient Experience and How Does CAHPS Measure It? (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-patient-experience.pdf
     April 02, 2025 - Content CAHPS Core Questionnaire CAHPS Supplemental Items Customized CAHPS Survey 20 … ► CAHPS In-Center Hemodialysis Survey ► CAHPS Cancer Care Surveys • Visit https://yourcahps.rand.org … to assemble your customized survey https://yourcahps.rand.org/ HOW ARE CAHPS SURVEYS ADMINISTERED … Health Outcomes Business Outcomes CAHPS Survey Principles CAHPS Core Surveys: Some Examples Patient … Survey with the Your CAHPS Survey Tool HOW ARE CAHPS SURVEYS ADMINISTERED?

423. Measures of Cognitive Load | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-cognitive-load4.html
     May 01, 2024 - Subjective Measurement Tools Subjective measurement tools are generally represented by retrospective surveys … and questionnaires that aim to measure the respondent’s perceived workload or mental effort. … confirm that these stimuli increase cognitive load via subjective and objective measures (e.g., NASA-TLX surveys … could be asked to wear heart rate monitors that capture heart rate variability and to fill out NASA-TLX surveys

424. SOPS Community Pharmacy Survey Items and Composites (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
     April 02, 2025 - SOPS Community Pharmacy Survey Items and Composites SOPSTM Community Pharmacy Survey Items and Composites … • To view the formatted questionnaire, see the Community Pharmacy Survey. … • To participate in the AHRQ Community Pharmacy Survey on Patient Safety Culture Database, the survey … o No reordering of survey items. … The item’s survey location is shown to the left of each item.

425. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
     April 01, 2023 - Resource List - AHRQ Ambulatory Surgery Center Survey SOPS Ambulatory Surgery Center Survey Resource … Safety in Ambulatory Surgery Centers: A Resource List for Users of the AHRQ Ambulatory Surgery Center Survey … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … for the Agency for Healthcare Research and Quality Updated April 2023 https://www.ahrq.gov/sops/surveys … The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys

426. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Elliott (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-elliott.pdf
     July 01, 2013 - AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Elliott Intensive Efforts … Can Drive Healthcare Survey Response Rates over 50% Marc N. … Medicine 13 Low Response Rates for Hard-to-Reach Populations Is A Growing Issue • Patient experience surveys … • How do response rates for email alone and for email in combination with other survey modes compare … well over 50% ► May not be practical for most implementations, but shows high rates possible when respondents

427. The CAHPS Program | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/about-cahps/cahps-program/index.html
     April 01, 2023 - on the various uses of survey data. … Refinements to existing surveys and item sets. … Survey methods research, including efforts to improve the effectiveness of survey administration methods … Resources to support the implementation of a survey project, the public reporting of survey results, … and the use of CAHPS surveys to improve quality.

428. 2020 SOPS ASC Database Report Executive Summary Infographic (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc_2020_overview_infographic-v2.pdf
     January 01, 2020 - 2020 SOPS ASC Database Report Executive Summary Infographic Surveys on Patient Findings from the 2020 … Survey on Patient Safety Culture (SOPS) Ambulatory Surgery Center (ASC) Database The ASC SOPS Database … The survey assesses 8 areas, or composite measures, of patient safety culture. … 93% of respondents reported that before the start of procedures, team members stopped to discuss the … (2) Plan your initiatives (3) Communicate your action plan The Action Planning Tool for the AHRQ Surveys

429. Reporting Measures for the CAHPS Clinician & Group Survey (Four-Point Scale) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/measures-dental-plan-709.pdf
     December 27, 2017 - from the CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Document No. 709 Updated 12/27/2017 … Types of Measures Like all CAHPS surveys, the CAHPS Dental Plan Survey generates three types of measures … • Rating measures are based on items that use a scale of 0 to 10 to measure respondents’ assessments … physicians: an evaluation of the DoctorGuide and Consumer Assessment of Health Plans Study provider-level surveys … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience

430. Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey - Closing Slides (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/05-sops-riverside-handoffs-webcast-closing.pdf
     April 02, 2025 - Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey - Closing

431. Nursing Home SOPS Translation Information | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/international/nursing-home/translators.html
     October 01, 2014 - The reason is that in the U.S. some respondents do not know what patient safety culture means—they tend … If you think respondents in your country understand the term "patient safety culture," you may leave … How can the survey be used? … More than 3,700 surveys were received. … The survey also includes two overall rating questions that ask respondents if they would tell friends

432. Hospital Survey on Patient Safety (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.pdf
     April 02, 2025 - Hospital Survey on Patient Safety SOPS TM Hospital Survey Version: 1.0 Language: English Note … , and preparing and analyzing data, and producing reports, please read the Survey User’s Guide … • To participate in the AHRQ Hospital Survey on Patient Safety Culture Comparative Database, the survey … o No reordering of survey items. … THANK YOU FOR COMPLETING THIS SURVEY. hospsurvcover.pdf SOPSTM Hospital Survey

433. Hospital Survey on Patient Safety (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
     April 02, 2025 - Hospital Survey on Patient Safety SOPSTM Hospital Survey Version: 1.0 Language: English Note · For … , and preparing and analyzing data, and producing reports, please read the Survey User’s Guide … . · No reordering of survey items. · Questions added only at the end of the survey after Section G, before … Hospital Survey on Patient Safety Instructions This survey asks for your opinions about patient safety … THANK YOU FOR COMPLETING THIS SURVEY. 5

434. Spanish Community Pharmacy Survey on Patient Safety Culture Items and Dimensions (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/measures-spanish.pdf
     April 01, 2014 - NOTE: This document (pages D1 to D4) is NOT part of the survey and SHOULD NOT BE DISTRIBUTED TO SURVEY … RESPONDENTS. … the purpose of making the two survey translations identical whenever appropriate. … the survey items. … The two bilingual survey translators independently translated the survey.

435. 2021 CAHPS Child Hospital Survey Database Chartbook Executive Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2021-childhcahps-infographic.pdf
     January 01, 2021 - 2021 CAHPS Child Hospital Survey Database Chartbook Executive Summary 2021 Child Hospital Survey Database … Database includes 5,858 survey responses voluntarily submitted by 11 hospitals. … Communication Between You and Your Child's Doctors 88% of respondents reported that doctors always … Low Scoring Measures Responsiveness to the Call Button 67% of respondents reported that they received … Quietness of Hospital Room 65% of respondents reported that the area around their child's hospital

436. SOPS® Health Information Technology (IT) Supplemental Item Set for the SOPS Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/HIT-Patient-Safety-Items-2022-1215-ENGLISH-508.pdf
     January 01, 2022 - SOPS® Health Information Technology (IT) Supplemental Item Set for the SOPS Hospital Survey SOPS … ® Health Information Technology (IT) Supplemental Item Set for the SOPS Hospital Survey Language … Respondents who answer “No” to the first question: “Do you use your hospital’s Electronic Health Record … Development, Pilot Testing, and Psychometric Analysis of the AHRQ Surveys on Patient Safety Culture® … www.ahrq.gov/sops/databases/hospital/index.html https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys

437. Ambulatory Procedure/Surgery Center Survey on Patient Safety (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-survey-english.docx
     April 02, 2025 - Ambulatory Procedure/Surgery Center Survey on Patient Safety SOPS™ Ambulatory Surgery Center Survey … , and preparing and analyzing data, and producing reports, please read the Survey User’s Guide. … Ambulatory Surgery Center Survey on Patient Safety This survey asks for your opinions about patient … Answer only about the facility where you received this survey. … Thank you for completing this survey. image1.jpeg

438. Ambulatory Procedure/Surgery Center Survey on Patient Safety (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-survey-english.pdf
     April 02, 2025 - Ambulatory Procedure/Surgery Center Survey on Patient Safety SOPS … , and preparing and analyzing data, and producing reports, please read the Survey User’s Guide … Answer only about the facility where you received this survey. … The survey will take about 10 minutes to complete. … Thank you for completing this survey. 4 Ambulatory Surgery Center Survey on Patient Safety SECTION

439. Development of the Patient-Centered Medical Home Item Set | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html
     November 01, 2020 - Stakeholder input is critical to the CAHPS survey development process. … In August 2010, the CAHPS team conducted cognitive testing of draft questionnaires that incorporated … PCMH items into the CG-CAHPS 12-Month Survey 2.0. … The team revised the draft questionnaires based on the findings from the cognitive interviews. … CG-CAHPS 12-Month Survey 2.0.

440. Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey - Hansford and Murray (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-sops-riverside-handoffs-webcast-hansford.pdf
     January 01, 2023 - Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey - Hansford … every team member feels empowered and accountable for safety, as evidenced by the Safety Culture survey … Culture: LeapFrog & Patient Safety Riverside- SOPS Survey Administration • Annually (Fall) • Open … RWRH-Boosting & Obtaining Participation • Facility Level Specific Messaging • Start 3 weeks before survey … opens • Weekly thereafter (Participation rate updates, raffle winners, why the survey is important