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41. Care Coordination Quality Measure for Primary Care (CCQM-PC) - Development and Pilot Test of the CCQM-PC (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqmp-pc-development.pdf
    July 01, 2016 - with nonrespondents to the mail survey. … nonrespondents. … the questionnaire … • Send a second questionnaire with a reminder letter to nonrespondents 30 days after the first mailing … • Begin followup by telephone with nonrespondents 3 weeks after sending the second questionnaire.

42. AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: User’s Guide (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-user-guide.pdf
    July 01, 2018 - surveys only to nonrespondents. 4. … staff x 60% nonrespondents = 12), for a total of 32 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents … If you are using identifiers to track respondents, email/ distribute reminders only to nonrespondents

43. AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: User’s Guide (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/ascguide.pdf
    April 01, 2015 - surveys only to nonrespondents. 4. … staff x 60% nonrespondents = 12), for a total of 32 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents … If you are using identifiers to track respondents, email/ distribute reminders only to nonrespondents

44. AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: User’s Guide (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/userguide/ascguide.pdf
    April 01, 2015 - surveys only to nonrespondents. 4. … staff x 60% nonrespondents = 12), for a total of 32 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents … If you are using identifiers to track respondents, email/ distribute reminders only to nonrespondents

45. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Cleary (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-cleary.pdf
    June 02, 2025 - • How do the characteristics of respondents to web and mail surveys differ? … Standard mail: Mail questionnaire; mail reminder; second questionnaire (1176 respondents) 2. … mail questionnaire (782 respondents) 3. … • Standard mail protocol: Mail questionnaire; mail reminder; second questionnaire (769 respondents … methods, including combinations 61 Comparisons of Electronic and Mail Survey Approaches Research

46. Development of the CAHPS Health Plan Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/hp/about/Development-CAHPS-HP-Survey.html
    May 01, 2022 - Key Steps in the Survey Development Process The development of the original CAHPS Health Plan Survey … to learn what worked well, what needed improvement, and what they wanted to see in future surveys for … As part of this effort, the Consortium shared draft questionnaires with various stakeholders asking for … In order to determine whether the questionnaire items were understandable and meaningful to respondents … The CAHPS team made minor edits to the survey to ensure that respondents report about all synchronous

47. SOPS Nursing Home Survey Database | Agency for Healthcare Research and Quality
    www.ahrq.gov/sops/databases/nursing-home/index.html
    June 01, 2025 - SOPS Nursing Home Survey Database AHRQ established the Surveys on Patient Safety Culture® (SOPS … Participation is free and open to all SOPS Nursing Home Survey users, provided the questionnaires are … description of the findings and two appendixes, presenting data by nursing home characteristics and staff respondent … description of the findings and two appendixes, presenting data by nursing home characteristics and staff respondent … of narrative findings and two appendixes, presenting data by nursing home characteristics and staff respondent

48. Patient Experience Measures from the CAHPS Health Plan Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/about/measures-hp50-2109.pdf
    September 08, 2017 - Questionnaires • CAHPS Health Plan Survey: Overview of the Questionnaires • Health Plan Survey … Administration Guidelines • Preparing a Questionnaire Using the CAHPS Health Plan Survey • Fielding … : • Rating measures are based on items that use a scale of 0 to 10 to measure respondents’ assessment … Q9 Easy for respondent to get necessary care, tests, or treatment Q18 Respondent got appointment with … Q4 Respondent got care for illness/injury as soon as needed Q6 Respondent got non-urgent appointment

49. Using the AHRQ Hospital Survey on Patient Safety Culture as an Intervention Tool for Regional Clinical Improvement Collaboratives (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Adams-Pizarro_109.pdf
    January 08, 2008 - ) completed only the baseline survey. … only the baseline survey, and 7 (28 percent) completed only the followup survey. … Compared with hospitals completing both surveys, those completing the baseline survey only tended to … only the baseline survey. … vs. those completing both surveys Baseline survey results [% (SD)] Followup survey results [% (SD

50. Development of the CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html
    January 01, 2025 - Development of the CAHPS Adult Hospital Survey The  CAHPS Hospital Survey  was conceived first … This pilot test included 132 hospitals and resulted in over 19,000 completed surveys. … items into existing questionnaires as well as alternative protocols for administering the survey. … concluded the instrument testing process, AHRQ and the CAHPS Team gave CMS their recommendations for the questionnaire … Proxy respondents not prohibited from answering survey for patient.

51. Patient Experience Measures from the CAHPS Clinician & Group Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/measures-cg30-2309.pdf
    June 01, 2017 - Questionnaires • CAHPS Clinician & Group Survey: Overview of the Questionnaires • Clinician & Group … Administration Guidelines • Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … Types of Measures Like all CAHPS surveys, the CAHPS Clinician & Group Survey generates three types … reporting purposes: • Rating measures are based on items that use a scale of 0 to 10 to measure respondents … composite measures. 1 As discussed in Preparing a Questionnaire

52. Surveys on Patient Safety Culture (SOPS) Hospital 1.0 Survey: 2021 User Database Report Part I (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hsops1-database-report-part-I.pdf
    March 01, 2021 - Surveys on Patient Safety Culture (SOPS) Hospital 1.0 Survey: 2021 User Database Report Part I Surveys … [This page intentionally left blank] Surveys on Patient Safety CultureTM (SOPS®) Hospital Survey … Surveys on Patient Safety CultureTM (SOPS®) Hospital Survey 1.0: 2021 User Database Report. … Statistic Average number of respondents per hospital (range: 25 to 3,517) 600 Average number of surveys … Survey methodology may also affect changes in scores over time.

53. 2024 Child HCAHPS Survey Database Chartbook (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-child-hcahps-chartbook.pdf
    January 01, 2024 - information about the survey measures can be found here: https://www.ahrq.gov/cahps/surveys-guidance … Average number of respondents per hospital (range: 4 to 1,214) 181 Average number of surveys administered … Appendix A Respondent and Child Demographic Characteristics Child HCAHPS Survey Database 2024 … (cont’d) Respondent Demographic Characteristics Number of Respondents Percent of Respondents Preferred … Respondent-level survey results are calculated across all respondents in the Database, ignoring their

54. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2025 User Database Report Part I (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/nursing-home/2025-nursing-home-database-report-pt1.pdf
    January 01, 2025 - Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2025 User Database Report Part I e SURVEYS … Surveys on Patient Safety Culture® (SOPS®) Nursing Home Survey: 2025 User Database Report. … Characteristics (Page 1 of 2) Respondent Characteristics Respondents Job Title Number Percent … Characteristics (Page 2 of 2) Respondent Characteristics Respondents Shift Worked Most Often Number … Data Cleaning Each participating nursing home submitted respondent-level survey data.

55. Surveys on Patient Safety Culture (SOPS) Hospital Survey 2.0: 2024 User Database Report Part I (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-database-report-ptI.pdf
    January 01, 2024 - Surveys on Patient Safety Culture (SOPS) Hospital Survey 2.0: 2024 User Database Report Part I SURVEYS … ON PATIENT SAFETY CULTURE® Surveys on Patient Safety Culture® Hospital Survey 2024 Database Report … Surveys on Patient Safety Culture® (SOPS®) Hospital Survey 2.0: 2024 User Database Report. … Respondent Staff Positions From the 2024 SOPS Hospital 2.0 Database Respondent Characteristics Respondents … Data Cleaning Each participating hospital submitted respondent-level survey data.

56. 2024 CAHPS Health Plan Survey Database Chartbook (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-health-plan-chartbook.pdf
    January 01, 2024 - Respondent Characteristics Highlights 2024 Adult Medicaid Number of Survey Respondents by State … Respondent Characteristics Highlights 2024 Child Medicaid Number of Survey Respondents by State … Respondent Characteristics Highlights 2024 CHIP Number of Survey Respondents by State CAHPS … Respondent-level survey results are calculated across all respondents in the Database, ignoring their … Number of Survey Respondents by State Adult Medicaid Trends Child Medicaid Respondent Characteristics

57. Surveys on Patient Safety Culture (SOPS) Hospital Survey 2.0: 2022 User Database Report Part I (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops2-database-report.pdf
    January 01, 2022 - Surveys on Patient Safety Culture (SOPS) Hospital Survey 2.0: 2022 User Database Report Part I PATIENT … SAFETY SURVEYS ON PATIENT SAFETY CULTURETM (SOPS®) HOSPITAL SURVEY 2.0 2022 User Database Report … Distribution of 2022 SOPS Hospital 2.0 Database by Staff Position Respondent Characteristics Respondents … Survey methodology may also affect changes in scores over time. … Data Cleaning Each participating hospital submitted respondent-level survey data.

58. AHRQ CAHPS® Database De-Identified Research Dataset Contents (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/contents-cahps-de-identified-research-datasets.pdf
    January 01, 2024 - Clinician & Group Survey Hospital Survey Child Hospital HCBS Survey Items and Respondent Variables … version • Survey round • Survey methodology Child Medicaid and CHIP Version 5.1 • Q1 – Q29 • … version • Survey round • Survey methodology Adult Version 3.0 • Q1 – Q22 • About You items (Q23 … respondents) • Denominator (total number of surveys distributed) • Response rate (numerator/denominator … respondent ID • De-identified respondent ID • De-Identified hospital ID • De-identified respondent

59. Surveys on Patient Safety Culture (SOPS) Hospital Survey 2.0: 2021 User Database Report Part I (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2021-HSOPS2-Database-Report-Part-I-508-rev0921.pdf
    January 01, 2021 - Surveys on Patient Safety Culture (SOPS) Hospital Survey 2.0: 2021 User Database Report Part I SURVEYS … Surveys on Patient Safety CultureTM (SOPS®) Hospital Survey 2.0: 2021 User Database Report. … Statistic Average number of respondents per hospital (range: 26 to 4,686) 511 Average number of surveys … Distribution of 2021 SOPS Hospital 2.0 Database by Staff Position Respondent Characteristics Respondents … Distribution of 2021 SOPS Hospital 2.0 Database by Unit/Work Area Respondent Characteristics Respondents

60. 2025 HCBS CAHPS Survey Database Chartbook (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2025-hcbs-chartbook.pdf
    January 01, 2025 - support to the respondent in answering the survey. … The results for the core survey measures combine the core surveys with and without the Employment Module … from the seven (7) percent of respondents who worked for pay (n= 217) and displays who helped the respondent … response to “Respondent received help completing survey” was Yes: Who helped the respondent (Mark … Experiences of Respondents Who Had a Paid Job Coach Appendix A Respondent Demographic Characteristics