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361. Introducing the CAHPS Outpatient Mental Health Survey Webcast - CLOSING (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/06-outpt-mhs-webcast-closing.pdf
     April 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - CLOSING x ? Q&A ? … • A survey that focuses on a visit to a specific provider may achieve higher response rates. … ► Promoting patient experience surveys as important by potential respondents, given all the survey … The Experience of Care and Health Outcomes Survey (ECHO): A Consumer Survey to Collect Ratings of Behavioral … Toward a national consumer survey: evaluation of the CABHS and MHSIP instruments.

362. CAHPS Cancer Care Survey Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/cancer/survey-measures.html
     March 01, 2017 - CAHPS Cancer Care Survey Measures For more information: Patient Experience Measures from the … CAHPS ® Cancer Care Survey (PDF, 325 KB) Getting Timely Appointments, Care, and Information Q14

363. Facilitator Guide: Build Your SSI Prevention Bundle (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/assess-psc-hsop-facguide.docx
     January 01, 2017 - SAY: HSOPS and a Safety Attitudes Questionnaire can be used to measure safety culture. … hospitals compare with the national average of other units and hospitals which have completed this questionnaire … Slide 13 HSOPS Scoring SAY: After your respondents have filled out the survey, the results are graded … Slide 14 Effective HSOPS Surveys… ASK: How can you determine the effectiveness of HSOPS surveys? … Hospitals that have succeeded in collecting HSOPS surveys with a response rate above 70 percent tend

364. About the SOPS Program | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/about/index.html
     July 01, 2024 - Developing SOPS surveys, supplemental item sets, and informational materials about SOPS survey administration … , to customize their questionnaires. … Healthcare organizations can use these survey assessment tools to:  Raise staff awareness about patient … AHRQ established the SOPS Databases as central repositories for survey data from each of the SOPS surveys … Additional Resources —The SOPS program offers  resources  to assist survey users, including improvement

365. Introducing the CAHPS Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/5_carla_zema_closing.pdf
     April 02, 2025 - www.cahps.ahrq.gov Child HCAHPS Survey and Guidance Available on the CAHPS Web site: https:// … cahps.ahrq.gov/surveys- guidance/hospital/instructions/hospinstructions.html • Overview of the Survey … • Fielding guidance (forthcoming) • Analysis guidance (forthcoming) 58 https://cahps.ahrq.gov/surveys-guidance … /hospital/instructions/hospinstructions.html https://cahps.ahrq.gov/surveys-guidance/hospital/instructions … • Evaluation Survey • Please complete the evaluation survey. Your feedback is important to us.

366. AHRQ Individual Research Career Development (K) Award Program (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/funding/training-grants/kaward/kaward-evalreport.pdf
     August 01, 2016 - Achievement of goals by survey respondents (N=79) ................................................ 16 … validated in similar surveys. … Several items had been validated in previous surveys, including the surveys by the National Postdoctoral … Achievement of goals by survey respondents (N=79) Figure 3. … One respondent wrote: “The program has limited funding and does not adequately cover 75 percent of

367. Appendix B. Example Data Collection Tools | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/reports/cost-guide/collection-tools.html
     February 01, 2017 - The first page (describing the purpose of the questionnaire) and a sample page of the questionnaire are … language services, self-care support and community resources, patient population and volume, finances, and respondent … The pre-interview questionnaire is administered by PCIP. … This survey is not featured in the Practice Guide but is available upon request. … Respondents can then edit workflow assumptions to model the total cost of different scenarios; for example

368. 2023 HCBS CAHPS Survey Database Executive Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hcbs-infographic.pdf
     January 01, 2023 - 2023 HCBS CAHPS Survey Database Executive Summary 2023 Home and Community-Based Services Survey … Database Results 3,352 Multiple Population Program respondents 664 Older Adult Program respondents … 330 Acquired Brain Injury Program respondents 288 Physical Disability Program respondents … Use Disorder Program respondents Highest-Scoring Measure Physical safety 100 percent of respondents … cahps-database/2023-hcbs-chartbook.pdf For more information on the CAHPS Home and Community-Based Services Survey

369. Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors, Volume 2: Eliciting Patient Narratives (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol2.pdf
     July 01, 2023 - Thus, surveys must be structured to allow respondents to recount these interactions in an order that … Our own (unpublished) data suggest that 79% of survey respondents who are not reporting on their own … If a survey instead asks respondents about “feeling unsafe” during their experiences as patients, a … persisting sequelae of diagnostic mishaps reported in elicited patient narratives 6 Virtually every respondent … relates to survey format and timing.

370. Community Pharmacy Survey on Patient Safety (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-survey-english.docx
     April 02, 2025 - Community Pharmacy Survey on Patient Safety SOPSTM Community Pharmacy Survey Version: 1.0 Language … of survey items. · Questions added only at the end of the survey after Section E, before the demographic … [Barcode] Community Pharmacy Survey on Patient Safety This survey asks for your opinions about patient … Answer only about the pharmacy location/store where you received this survey. … THANK YOU FOR COMPLETING THIS SURVEY. image1.jpeg

371. Community Pharmacy Survey on Patient Safety (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-survey-english.pdf
     April 02, 2025 - Community Pharmacy Survey on Patient Safety SOPS TM Community Pharmacy Survey Version: 1.0 Language … • To participate in the AHRQ Community Pharmacy Survey on Patient Safety Culture Database, the survey … o No reordering of survey items. … Answer only about the pharmacy location/store where you received this survey. … THANK YOU FOR COMPLETING THIS SURVEY. 4 Community Pharmacy Survey on Patient Safety SECTION A:

372. Contents of a CAHPS Report | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/consumer-reporting/guidelines/contents/index.html
     March 01, 2016 - Standard Elements of a CAHPS Report The Survey Results. … Basic Background Information on the Survey . … To establish the credibility of the survey results, your report should briefly explain what the survey … It can also reinforce the idea that the respondents to the survey were "people like you." … Specifically, the CAHPS questionnaires focus on topics for which consumers are the best or only judges

373. Patient Experience Measures from the CAHPS American Indian Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
     December 11, 2017 - Types of Measures Like all CAHPS surveys, the CAHPS American Indian Survey generates three types of … • Rating measures are based on items that use a scale of 0 to 10 to measure respondents’ assessments … represent the experiences of respondents in the following areas: • Getting care quickly (composite … physicians: an evaluation of the DoctorGuide and Consumer Assessment of Health Plans Study provider-level surveys … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience

374. Learning from AHRQ's Diagnostic Safety Culture Survey at a Tertiary Care Health System in Brazil: A Case Study (pdf file)
     www.ahrq.gov/sites/default/files/publications2/files/dx-issue-brief-20-brazil-health-system.pdf
     August 01, 2024 - The survey was adapted from AHRQ’s Medical Office Surveys on Patient Safety Culture® (SOPS®) Diagnostic … from an AHRQ report on the results obtained from 110 medical offices in the United States with 1,126 respondents … Sociedade Beneficente Israelita Brasileira Albert Einstein, São Paulo, Brazil). 3 e Most physician respondents … Comparison of SBIBAE survey results and AHRQ SOPS Survey data Surveys on Patient Safety Culture® (SOPS … We plan to conduct future surveys to assess the impact of our program.

375. SOPS Nursing Home Survey: What You Need To Know - Theresa Famolaro, MPS, MS, MBA (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-nh_webcast-famolaro.pdf
     September 21, 2022 - Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Survey User’s Guide • On the … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … of Nursing Homes • Present results by ► Facility characteristics (e.g. bed size, ownership etc.) ► Respondent … strengths and areas for safety culture improvement 44 SOPS Nursing Home Database Infographic 45 Surveys … goals 2 Plan your initiatives 3 Communicate your action plan The Action Planning Tool for the AHRQ Surveys

376. Useful Online Tools for CAHPS Survey Users - FISHER-SANGRIA (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-sangria.pdf
     January 01, 2022 - CAHPS® Exp lore aggregated resu lts from CAH PS surveys t hat ask patients to report on t heir experiences … CAHPS CAHPS Data Reporting • The CAHPS Databases are AHRQ's data repositories for selected CAHPS surveys … • Data are voluntarily submitted for the following CAHPS Surveys: ► Health Plan (Medicaid and Children's … Percentiles Survey Years: 2021 Survey Types: Adult Medicaid 2021 Adult Medicaid Survey 5.0/5.1 … 5.0/5.1 Getting Care Qu ickly Detai led Information Levels Respondents Never + Sometimes Usually

377. Major Health Plan Quality Measurement Sets | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
     December 01, 2022 - Also, an NCQA-approved external survey organization must administer the CAHPS survey when it is part … CAHPS ® Health Plan Survey CAHPS refers to a family of standardized surveys that can be used to gather … The surveys are developed and supported by a consortium of researchers with funding from the Agency for … The CAHPS Health Plan Survey consists of over 40 items that ask the respondent to rate their experiences … For more information about the survey, visit the CAHPS website .

378. Introducing the CAHPS Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/1_carla_zema_intro.pdf
     January 22, 2015 - Introducing the CAHPS Child Hospital Survey Introducing the CAHPS Child Hospital Survey A Webcast … and related products, including the CAHPS Database • CAHPS Surveys • Assess patients’ experiences … Surveys Hospital In-Center Hemodialysis Nursing Home Ambulatory Care Surveys Clinician & … Core CAHPS Design Principles CAHPS Family of Surveys CAHPS Consortium Child HCAHPS Survey Development … HCAHPS Survey – Adult vs.

379. Development of the CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
     December 01, 2023 - the Clinician & Group Narrative Items, the team then designed a sequence of questions that prompted respondents … This survey was an abbreviated version of the Child HCAHPS Survey followed by six open-ended items. … Approximately nine in ten mentioned topics not covered by the survey. … To ensure that respondents understand and interpret the items as intended, the team conducted cognitive … testing of the items in English and Spanish, with an emphasis on recruiting respondents with limited

380. CAHPS Clinician & Group Adult Survey 3.1 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
     December 01, 2020 - CAHPS Clinician & Group Adult Survey 3.1 CAHPS Clinician & Group Survey Version: 3.1 Population … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys- guidance/item-sets … /cg/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html