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321. Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey - Introduction (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-sops-riverside-handoffs-webcast-intro.pdf
     October 30, 2024 - Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey - Introduction … Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey Webcast … Lead Research Associate and Communications Lead User Network for AHRQ Surveys on Patient Safety Culture … and intent to leave • SOPS Action Planning Tool • Q&A 5 Improving Hospital Handoffs Using AHRQ’s Surveys … on Patient Safety Culture® Hospital Survey Webcast Technical Info Today’s Speakers Agenda

322. Spanish Translation of AHRQ's Hospital Survey on Patient Safety (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital_survey_composites-spanish.pdf
     October 01, 2009 - Spanish Translation of AHRQ's Hospital Survey on Patient Safety SOPSTM Hospital Survey Items and Composites … • To view the formatted questionnaire, refer to the Hospital Survey in Spanish. … o No reordering of survey items. … NOTE: This document is NOT part of the survey and SHOULD NOT BE DISTRIBUTED TO SURVEY RESPONDENTS. … A bilingual survey translator reviewed the Premier Hospital survey translation to assess whether the

323. Client Experience Measures and Gaps | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/rep4.html
     June 01, 2010 - measures are derived from client-reported data, arguments can be made for using knowledgeable proxy respondents … At the same time, proxy respondents can introduce potential biases that must be recognized. 14,15 In … Much work has gone into the development of consumer survey tools designed to solicit feedback on these … constructs, such as the National Core Indicators Consumer Survey, the Participant Experience Surveys … ; and mailed questionnaires.

324. Supplemental Items for Medical Office SOPS | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/surveys/medical-office/supplemental-items/index.html
     May 01, 2021 - Supplemental Items for Medical Office SOPS All SOPS ® surveys are composed of standardized … optional supplemental items that users may add to assess content in areas not included in the core questionnaire … Safety Supplemental Items for the Medical Office Survey . … SOPS Value and Efficiency Supplemental Items for the Medical Office Survey . … No reordering of survey items.

325. Eliciting Patients’ Diagnostic Experiences Using Rigorous Methods | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-3.html
     June 01, 2023 - Conventional research practice has been to define “medical error” or “diagnostic error” within the survey … If a survey instead asks respondents about “feeling unsafe” during their experiences as patients, a much … Virtually every respondent who reported a persisting harm identified at least one action they wished … But only 14 percent more reported such an event from 2 to 5 years before the survey (less than half of … relates to survey format and timing.

326. Data Collection Instruments and Analysis | Agency for Healthcare Research and Quality
     www.ahrq.gov/evidencenow/projects/heart-health/research-results/research/collection.html
     March 01, 2021 - The primary data consistently collected across the cooperatives were surveys—a survey of each participating … Practice Survey The practice survey consisted of a core set of items to capture practice characteristics … and infrastructure and 15 items from the Change Process Capability Questionnaire (CPCQ) for all cooperatives … to get practices to complete the survey, even at baseline Having the PFs complete the surveys … The respondents included practice leaders, practice staff, and practice facilitators. 

327. Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey - Huddleston (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-sops-riverside-handoffs-webcast-huddleston.pdf
     April 02, 2025 - Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey - Huddleston … Westat Action Planning Tool Assists in the development of an action plan Applicable to all survey … Communicating Your Action Plan ► Sharing the plan ► Updates to the plan ACTION PLANNING FOR THE SOPS SURVEYS … The AHRQ Surveys on Patient Safety Culture (SOPS) Action Planning Tool consists of a three-step

328. Introducing the CAHPS Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
     April 02, 2025 - Introducing the CAHPS Child Hospital Survey 48 CAHPS Webcast CHOC Children’s Hospital, Orange … 50 CHOC’s choice to transition to Child HCAHPS 1.Boston Children’s approach to developing the survey … 3.Our “Best Place to Receive Care Team” wanted to start early to get familiar with the change in survey … In the past, the survey has been a source of frustration to many of our physicians (“n” size, questions … methodology Took our show on the road and met with physician groups to share the same information

329. Proposed Projects in CAHPS VI | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/about-cahps/cahps-program/cahps-VI.html
     February 01, 2025 - has been responsible for multiple innovations in the design and administration of patient experience surveys … Development of New Surveys and Supplemental Item Sets There are new surveys and item sets in development … Updates to Existing Survey and Item Sets Proposed changes to existing surveys and item sets include: … Updating the Health Plan Survey and the Clinician & Group Survey. … Survey Methods Research Survey methods research includes studies to evaluate different ways of collecting

330. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
     October 01, 2018 - It’s a structured series of open-ended questions and it is intended to prompt respondents to tell their … they’re volunteers and they are not thought through the way a structured set of questions invites a respondent … And they collect the surveys; they interpret the surveys for those that are Spanish and Chinese. … So we took this baseline survey and we will be doing a post survey after, but the next step is to roll … and the percentage of those respondents who are going onto answer the open ended questions?

331. CAHPS Mental Health Surveys | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/mental-health/index.html
     March 01, 2025 - Users of this survey can consult the following guidance on using CAHPS surveys: CAHPS survey design and … Translating surveys and other materials . Analyzing CAHPS survey data . … of six questions to ask respondents about their experiences with access to mental health services. … Users of this survey can consult the following guidance on using CAHPS surveys: CAHPS survey design and … Translating surveys and other materials . Analyzing CAHPS survey data .

332. SOPS Research Datasets | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/databases/research-datasets.html
     May 01, 2024 - Research Datasets In response to requests from researchers interested in using data from the AHRQ Surveys … The Surveys on Patient Safety Culture Databases currently include data from the: SOPS Hospital Survey … SOPS Medical Office Survey. SOPS Nursing Home Survey. SOPS Community Pharmacy Survey. … SOPS Ambulatory Surgery Center Survey. … Hospital-identifiable data files do not identify individual respondents within hospitals.

333. Chartbook on Healthcare for Asians and Native Hawaiians/Pacific Islanders (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/asian-nhpi/asian-nhpi-chartbook.pdf
     May 15, 2020 - Source: 2017 American Community Survey 1 Year Estimates – U.S. Census Bureau. … , Self-Administered Questionnaire, 2008-2016. … , Self-Administered Questionnaire, 2002-2016. … excluding nonrespondents. … excluding nonrespondents.

334. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/2_Janice_Ricketts_slides_12-28.pdf
     January 01, 2014 - – Health Plan Survey • Data are submitted annually through online Data Submission systems • … Database – 15 years of data (1998 – 2013) – Over 5.6 million respondents – Adult and Child Medicaid … 1.5 million respondents – Adult and Child 12-Month Survey, PCMH Survey, Visit Survey Online Reporting … respondents who chose the most positive score for a given item response scale. … distribution of scores for all response options and allow users to run custom displays by selected respondent

335. Workplace Safety Supplemental Items for the Nursing Home SOPS  | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/surveys/nursing-home/supplemental-items/workplace-safety.html
     December 01, 2024 - Workplace Safety Supplemental Items for the Nursing Home SOPS  The AHRQ Surveys on Patient Safety … Safety Supplemental Items for nursing homes were designed for use with the core  SOPS Nursing Home Survey …  KB; PDF , 287 KB) Workplace Safety Supplemental Items for the Nursing Home Survey—Spanish ( Word , … Mark Linzer's Mini-Z 2.0 survey tool . … The supplemental items for this report displays results of 48 nursing homes with nearly 2,500 respondents

336. A. Acronyms and Abbreviations | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/iomracereport/reldataapa.html
     May 01, 2018 - Language Categories and Coding Acronyms Acronym Full Name ACS American Community … Survey ADA Americans with Disabilities Act of 1990 AHA American Hospital Association … Emergency Department EHR Electronic Health Record ELPS English Language Proficiency Survey … Improvements for Patients and Providers Act of 2008 NAMCS National Ambulatory Medical Care Survey … Report NHeLP National Health Law Program NHIS National Health Interview Survey

337. CAHPS Program: Improving Response Rates and Representativeness - CAHPS Surveys at CMS (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-goldstein.pdf
     January 01, 2023 - CAHPS Program: Improving Response Rates and Representativeness - CAHPS Surveys at CMS CAHPS Surveys … ► Shortening the length of surveys ► Adding web mode to survey administration protocols ► Encouraging … , CATI scripts, and promotional materials to engage and inform potential respondents about the survey … ► Conducting the survey in the preferred language 43 Shortening Surveys • Where we can, we are … • For some CMS CAHPS Surveys, we currently require the administration of the survey in Spanish.

338. CAHPS Clinician & Group Survey Comparison (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
     April 02, 2025 - CAHPS Clinician & Group Survey Comparison CAHPS Clinician & Group Survey Differences Page 1 … CAHPS Clinician & Group Survey: Differences between the core items in 3.0, 3.1, and Visit 4.0 (beta … Please think of that person as you answer the survey. 2. … The questions in this survey will refer to the provider named in Question 1 as “this provider.” … Please think of this provider as you answer the survey. 2.

339. SOPS Additional Resources | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/resources/index.html
     January 01, 2025 - Tools Learn about data entry and analysis tools that use Microsoft® Excel® to assist with entering survey … The tools create tables and graphs to display survey results. … To request one of the tools, email DatabasesOnSafetyCulture@westat.com  and specify which survey tool … culture; analyses linking the survey to outcome data; analyses linking composite measures with site … and/or respondent characteristics; reviews of instruments or studies; and international studies.

340. AHRQ CVE Pilot Study_Hospital Final Report_11-2-2017 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalvaluepilotreport.pdf
     November 01, 2017 - Surveys on Patient Safety Culture™ and SOPS™ are registered trademarks of AHRQ. … Week Respondent Characteristics Pilot Respondents Tenure in the Hospital Number Percent Less than … Overall Results by Hospital Respondent Characteristics 21 8. … of respondents who answered positively when looking at the survey items that measure each value and … Composite-Level and Item-Level Results by Hospital Bed Size Overall Results by Hospital Respondent