-
www.ahrq.gov/sites/default/files/2025-02/lofland-report.pdf
January 01, 2025 - until a total retest sample of 50 respondents was
surveyed. … The Primary Headache Survey (PHS) is a brief, 49-item questionnaire designed to
examine the quality … Reliability
For the test retest reliability analysis, 50 patients completed two PHS
questionnaires. … The assumption is that, if a
question is not meaningful to a respondent, then the respondent will not … National Surveys that Capture Lost
Productivity.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - Questionnaires
• CAHPS Clinician & Group Survey:
Overview of the Questionnaires
• Clinician & Group … Administration Guidelines
• Preparing a Questionnaire Using the
CAHPS Clinician & Group Survey … When the team conducted the survey in
2015, roughly a third of respondents who saw any kind of comparative … The questions are purposely designed to lead the respondent through
the telling of his or her “story … confidentiality of respondents.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/5-sops101-webcast-2023-kirchner.pdf
January 01, 2023 - An Overview of the SOPS® Surveys for New Users - Kirchner
SOPS Resources
Jess Kirchner, M.A. … SOPS Program Manager
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
Survey … a sample
► Administration of web-based and paper surveys
► Analysis of data
46
SOPS Bibliography … Ambulatory Surgery Centers (2)
Topics
Analyses Linking Composite
Measures with Site and/or
Respondent … (62)
Psychometric Analyses (60)
Review Patient Safety Culture
Articles or Surveys (37)
Use
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2025-nursing-home-workplace-safety-report-appendixes.pdf
January 01, 2025 - SOPS Workplace Safety Supplemental Items for Nursing Homes: 2025 Updated Results Part II
Surveys on … Surveys on Patient Safety Culture® and SOPS® are registered trademarks of the U.S. … Surveys on Patient Safety
Culture® (SOPS®) Workplace Safety Supplemental Items for Nursing Homes: 2025 … Results are shown by the following nursing home and respondent
characteristics. … Surveys on Patient Safety Culture® (SOPS®) Workplace Safety Supplemental Items for Nursing Homes: 2025
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv2a.html
June 01, 2010 - items related to making choices about services and treatment)
Client-Centered Rehabilitation Questionnaires … , bedtime, recreational activities)
Schalock Quality of Life Questionnaire
Adults with intellectual … Respondent is caregiver proxy, not recipient. … Outcomes Protocol
Adult mental health consumers in peer programs
People living with respondent … Schalock Quality of Life Questionnaire
Adults with spinal cord injuries
Injuries/falls
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-sops-overview-webcast-tyler.pdf
January 01, 2025 - + Custom
Survey
Items = Customized
SOPS
Survey
• Optional SOPS supplemental items and/or custom … Use the SOPS Surveys? … as benchmarks by:
► Hospital Characteristics
− Bed size
− Teaching Status
− Ownership
− Region
► Respondent … Workplace Safety Supplemental Items (1)
Topics
D Ana lyses Linking Composite Measures with
Site and/or Respondent … Core Surveys + Supplemental Items
Why Use the SOPS Surveys?
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
January 01, 2011 - o Reviewed literature & existing surveys
o Conducted background interviews with medical office
providers … Administration
• Administered to all providers and staff
• 71% used paper surveys; 29% used Web
surveys … o One health system had experience with web-based employee
surveys
o Recommend paper survey administration … for high response rate
(unless office has previous positive experience with web surveys)
13
13 … Administration
Pilot Test Response Rates and Number of Respondents
Staff Positions of Respondents
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
August 01, 2015 - Survey
users may change “provider” to “doctor” throughout the questionnaire. … For guidance, please
see Preparing a Questionnaire Using the CAHPS Clinician & Group Survey. … File name: child-eng-cg30-2353a.docx
Last updated: August 1, 2015
https://www.ahrq.gov/cahps/surveys-guidance … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Clinician &
Group Survey … CAHPS® Clinician & Group Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/survey3.0/adult-eng-cg30-2351a.pdf
July 01, 2015 - Survey
users may change “provider” to “doctor” throughout the questionnaire. … For guidance, please
see Preparing a Questionnaire Using the CAHPS Clinician & Group Survey. … File name: adult-eng-cg30-2351a.docx
Last updated: July 1, 2015
https://www.ahrq.gov/cahps/surveys-guidance … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Clinician &
Group Survey … CAHPS® Clinician & Group Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
-
www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14chap6.html
June 01, 2014 - Medical Office Survey on Patient Safety Culture
Chapter 6. … Return to Contents
Appendixes A and B: Overall Results by Medical Office and Respondent Characteristics … composites and items across database medical offices, broken down by the following medical office and respondent … Appendix B: Results by Respondent Characteristics
Staff Position. … Respondents with less than 1 year in their current medical office had the highest percentage of respondents
-
www.ahrq.gov/news/newsroom/case-studies/cquips0703.html
October 01, 2014 - Among the three Services' respondents (e.g., clinical staff, house staff, nonclinical staff, active duty … The majority of respondents were active duty military providing direct patient care, working 50-59 hours … Half of all respondents worked in the MHS facility from one to five years, with 49 percent assigned to … The majority of respondents gave their overall work area a grade of "A-Excellent" or "B-Very Good." … on Patient Safety Culture,
Surveys on Patient Safety Culture
Topic(s):
Patient
-
www.ahrq.gov/cahps/news-and-events/research-meetings/index.html
November 01, 2024 - Advances in Survey Methodology: Maximizing Response Rates and the Representativeness of CAHPS ® Survey … Ensuring the representativeness of respondents to CAHPS surveys. … , experts in survey methodology, representatives of Federal agencies that use CAHPS surveys, experts … Strategies for encouraging survey responses. … To learn more, read a summary of the September 2018 research meeting on survey methodology (PDF, 442
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiig.html
June 01, 2010 - Data Source: Consumer Surveys
Respondent: Consumer
Mode of Data Collection: Mail Survey
Total … Consumer survey
Respondent: Consumer or caregiver
Mode of Data Collection: Mail survey
Total … Approximately 28% of surveys were returned. … In 2006 10,000 surveys were sent out. … Data Source: Consumer survey
Respondent: Parent or guardian
Mode of Data Collection: Mail survey
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/mowebinar_2014transcript.pdf
January 01, 2014 - The medical office survey is part of the Surveys on Patient Safety Culture sponsored by AHRQ
and it … Each respondent was asked
to give a rating on patient safety in their medical office. … So respondents who worked in a pediatric office responded more positively at 79% while respondents in … Our
surveys are Web-based and we coordinate our survey during National Patient Safety Awareness Week … But because ours is electronic, we did find that many surveys asked to have the survey sent to
their
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-span-651b.pdf
September 01, 2011 - CAHPS Nursing Home Survey: Long-Term Resident Survey Spanish
CAHPS® Nursing Home Survey: Long-Stay … Resident Instrument
CAHPS Nursing Home Survey – Long-Stay
Resident Instrument
Information for Vendors … nursing-home-long-stay-span-651b.doc
Last updated: September 01, 2011
1
CAHPS® Nursing Home Survey … _______ (0-10)
4
CAHPS® Nursing Home Survey: Long-Stay Resident Instrument
7. … _______ (0-10)
5
CAHPS® Nursing Home Survey: Long-Stay Resident Instrument
15.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/about-pcmh-item-set-cg20.pdf
May 22, 2014 - Questionnaires
• CAHPS Clinician & Group Surveys:
Overview of the Questionnaires
• 12-Month Survey … Administration Guidelines
• Preparing a Questionnaire Using the
CAHPS Clinician & Group Surveys … To learn more about incorporating supplemental items into a questionnaire, please refer
to Preparing … a Questionnaire Using the CAHPS Clinician & Group Surveys. … Questionnaires
Supplemental Items
Survey Administration Guidelines
Data Analysis Program
-
www.ahrq.gov/sites/default/files/2024-04/koss-report.pdf
January 01, 2024 - Seventeen of the 20 participating risk managers completed the follow-up survey, Value
Questionnaire … The
questionnaire is a 25 item written survey that asks about staff training on the hospital incident … The questionnaire was developed by Joint Commission staff in
conjunction with the project’s survey contractor … In February, 2006 survey contractors at SRL mailed the Value Questionnaire to 489 hospital
risk managers … In November 2007 survey contractors at
SRL mailed the Value Questionnaire II to the 20 hospital risk
-
www.ahrq.gov/downloads/ncepcr/pf-modules/practice-assessments/story.html
March 06, 2024 - Practice Assessments and Surveys
Practice Assessments and Surveys
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/fry-administering.pdf
June 02, 2025 - Understanding CAHPS Surveys: A Primer for New Users - CAHPS 101
CAHPS 101
Stephanie Fry
Senior Study … and
ongoing
► Surveys are extensively tested
► Standardization supports comparability
► All surveys … Content
CAHPS Core
Questionnaire
CAHPS
Supplemental
Items
Customized
CAHPS
Survey
18 … Health Outcomes
Business Outcomes
CAHPS Survey Principles
CAHPS Core Surveys: Some Examples
Patient … Hospital Survey
CAHPS Survey Content
Examples of CAHPS Supplemental Items
ADMINISTERING & USING
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/famolaro-0914slides.pdf
January 01, 2014 - improved their results
6
6
Today’s Speakers
• Theresa Famolaro, MPS, Database Manager,
AHRQ Surveys … Third addition to Surveys on Patient Safety Culture
family of surveys:
Hospital Survey on Patient … Safety Culture
Community Pharmacy Survey on Patient Safety Culture
Surveys and related material … Data Collection
• Surveys were collected by
Paper Only (13%)
Web Only (83%)
Both paper and … Characteristics of Medical Offices
Characteristics of Respondents
Medical Office Survey Composites