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281. SOPS Diagnostic Safety Pilot Study Report (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/diagnostic-safety-pilot-study-report.pdf
     April 01, 2021 - Surveys on Patient Safety Culture™ and SOPS® are trademarks of AHRQ. … Pilot Study Respondent Characteristics .............................................................. … Statistic Average number of respondents per medical office (range: 3 to 64) 12 Average number of surveys … Pilot Study Respondent Characteristics Pilot Study Respondents Medical Office Staff Position Number … In addition, each survey item will probably have some missing data from respondents who simply did not

282. Useful Online Tools for CAHPS Survey Users - YOUNT (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-yount.pdf
     January 01, 2022 - Useful Online Tools for CAHPS Survey Users - YOUNT INTRODUCTION TO THE CAHPS ANALYSIS PROGRAM Naomi … Yount Westat User Network for CAHPS and SOPS Analysis of Survey Results • Calculation of survey … –Requires base SAS and SAS/STAT modules • It enables CAHPS users to analyze data from any CAHPS survey … Weights the items in the composite measures − Equally weight the items − Weight based on the number of respondents … composite measure results to the population • Weight items in composite measures based on the number of respondents

283. Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey-CORROTHERS (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-survey-database.pdf
     January 01, 2021 - CAHPS HOME AND COMMUNITY-BASED SERVICES SURVEY DATABASE Michael Corrothers HCBS CAHPS Database … Lead, Westat 24 CAHPS Database Overview • Central repository of data for selected CAHPS surveys … o CAHPS Health Plan (HP) Survey o CAHPS Clinician & Group (CG) Survey o NEW: CAHPS Home and Community-Based … form Sign DUA Sign and upload a Data Use Agreement (DUA) to the HCBS CAHPS Database Upload Questionnaire … data files according to the required Database specifications Recommended States/MCPs send questionnaires

284. Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/child-hcahps-survey-english.pdf
     May 12, 2016 - Child Hospital Survey CAHPS® Hospital Survey Version: Child Version Language: English File name … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey Instructions

285. CAHPS Surgical Care Survey Spanish (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-sp20-1451b.pdf
     January 25, 2012 - CAHPS Surgical Care Survey Spanish CAHPS® Surgical Care Survey Version: 2.0 Population: Adult Language … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS® Surgical Care Survey Instructions for Front Cover Instructions for Format of Questionnaire

286. NCQA's Version of the Health Plan Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hp/about/NCQAs-CAHPS-HP-Survey.html
     April 01, 2020 - NCQA's Version of the Health Plan Survey The National Committee for Quality Assurance (NCQA) … Since January 1999, the CAHPS Health Plan Survey has been an integral part of NCQA's efforts to assess … NCQA uses the CAHPS Health Plan Survey 5.0 as part of the Experience of Care domain of HEDIS ® (the … consists of a core questionnaire plus several supplemental items.  … Although the surveys are largely the same, the NCQA version of the Health Plan Survey differs in the

287. 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
     January 01, 2022 - RESPONDENT UTILIZATION DATA Table C-1. 2022 CAHPS Health Plan Survey Respondent Utilization Data … SURVEY RESPONDENTS BY STATE Table D-1. 2022 Survey Respondents by State State Adult Medicaid Child … Respondent-level survey results are calculated across all respondents in the Database, ignoring their … https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/fielding-the-survey-hp50-2013 … Medicaid Respondent Characteristic Highlights Percentage Distribution of 2022 Survey Respondents

288. Error Disclosure Training and Organizational Culture | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/liability/etchegaray.html
     August 01, 2017 - There were significant improvements (all p-values < .05) in the follow-up surveys compared with the baseline … Results We previously published demographics for the baseline survey, 19 and those demographics are … As seen in Table 2, of all respondents in the follow-up survey administration, 472 participants (44 percent … Minor error disclosure culture was significantly higher in the follow-up surveys than in the baseline … Comparing two safety culture surveys: Safety Attitudes Questionnaire and Hospital Survey on Patient Safety

289. The CAHPS Database (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/CAHPS-Database-Brief_01_2014.pdf
     January 01, 2014 - CAHPS surveys ask consumers and patients to report on and evaluate their experiences with health care … These respondents were sampled from enrollees in commercial health plans, Medicaid, Children’s Health … Displays allow users to view:  Top Box Scores: The percent of respondents reporting the most positive …  Frequencies: The distribution of scores (by percent and number of respondents) for all response … Users may also run custom displays by selected respondent and plan or practice characteristics.

290. Appendix III (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiib.html
     June 01, 2010 - for Home Health Care Data Source: Consumer survey Respondent: Consumer Mode of Data Collection … Tool or Measure Set: Self-Determination Technology Long Survey Data Source: Consumer Survey Respondent … Respondent: Consumer Mode of Data Collection: Mail survey Total Items/indicators: 113 items … Tool or Measure Set: Client-Centered Rehabilitation Questionnaire Data Source: Consumer survey Respondent … Consumer Survey Respondent: Consumers filled out the form with assistance as necessary.

291. Best Practices for Web-based SOPS Surveys - Famolaro Slides (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-bestpractices-web-sopssurveys-famolaro.pdf
     September 01, 2020 - Best Practices for Web-based SOPS Surveys - Famolaro Slides Web-based SOPS Surveys Theresa Famolaro … a grid format, all items have the same response options 20 Grid Format • Grid format allows respondents … ► Consider mobile users – do not display too many items on a page 31 Avoid Drop Down Boxes • Respondents … Tips • Program the survey so that respondents can decide not to answer a question ► Remember, the … Web-based SOPS Surveys Use of Web in SOPS Surveys Response Rates by Mode Use of Mobile Devices in

292. ADAPT to Adult-Focused Health Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-146-section-2.pdf
     September 01, 2011 - survey identification number to each prospective respondent (sampled patient). …  Maintain a database of returned surveys by unique survey identifier. … If a respondent answers “No” to question 17, the survey instructs them to skip question 18. … Multiple returned surveys from the same respondent If health plans, practices, hospitals, or survey … When multiple surveys from the same respondent are received, code the first returned completed survey

293. View Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-survey-nw.pdf
     January 01, 2014 - Yes (I received this link from h2n@ghc.org to complete this survey and help coordinate surveys for other … Survey Logistics 3. … No I would not be able to send an email survey link to all eligible staff (We will mail you paper surveys … Are you the Survey Coordinator for your practice? Staff Member Survey Survey Logistics 3. … Staff Member Survey CVRC Questions 15.

294. Ohio Practice Team Member Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/106-ohio-hhoi-practice-team-member-survey.pdf
     June 02, 2025 - Team Member Survey 1±1 I El Please complete the survey below. … If you do not wish to complete the survey, simply do not respond to the questionnaire. … * must provide value https://redcap.case.edu/surveys/? … Somewhat Never Rarely Often Often Very Often https://redcap.case.edu/surveys/? … Submit https://redcap.case.edu/surveys/?s=84EK3ATJAH9CYFNC 3/3

295. Proposed Projects in CAHPS VI | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/about-cahps/cahps-program/cahps-VI.html
     February 01, 2025 - has been responsible for multiple innovations in the design and administration of patient experience surveys … Development of New Surveys and Supplemental Item Sets There are new surveys and item sets in development … Updates to Existing Survey and Item Sets Proposed changes to existing surveys and item sets include: … Updating the Health Plan Survey and the Clinician & Group Survey. … Survey Methods Research Survey methods research includes studies to evaluate different ways of collecting

296. Responsibilities of Sponsors, Vendors, and Consultants (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/planning/RES_PM_1aDivision-of-Resp.pdf
     June 02, 2025 - Questionnaire preparation • Select CAHPS questionnaires. … • Prepare questionnaires for mail and/or telephone administration. … • Prepare survey letters for mailing. … • Administer questionnaires by mail or telephone. … • Monitor returned questionnaires and/or telephone interviews.

297. CAHPS Program: Improving Response Rates and Representativeness - The CAHPS Hospital, CAHPS Hospice, and MA/PDP CAHPS Surveys: Lessons Learned from Recent Mode Experiments (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-elliott.pdf
     September 30, 2021 - Assume 35% RR Assume 5% ineligible 947 completed surveys 2,850 telephone only Revised survey … Assume 30% RR Assume 5% ineligible 812 completed surveys 2,850 mixed mode Revised survey Assume … 45% RR Assume 5% ineligible 1,218 completed surveys 3,600 web-mail mode Revised survey Assume … 38% RR Assume 5% ineligible 1,299 completed surveys 2,800 mail only Current survey Assume 35% … − Mail survey to non-respondents four days later − Second mail survey to non-respondents 21 days later

298. PCMH Fact Sheet (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
     September 01, 2010 - testing (English and Spanish): In August 2010, the CAHPS Team conducted cognitive testing of draft PCMH questionnaires … The draft PCMH questionnaires will be revised as needed based on the findings from the cognitive interviews.This … The PCMH Survey begins with the CAHPS Clinician & Group Survey core questionnaire then adds supplemental … Additional CAHPS Survey Resources Several free resources to support CAHPS surveys are available from … and Reporting Kit that explains how to prepare and field a CAHPS questionnaire, analyze the results

299. Archived Announcements About CAHPS Surveys | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/news/archive/index.html
     June 01, 2024 - Advances in Survey Methodology: Summary of AHRQ CAHPS® Research Meeting (March 2019) In September 2018 … Enhancing the representativeness of CAHPS survey respondents. … These questions, called the  Patient Narrative Elicitation Protocol  (beta version), prompt survey respondents … the time frame for survey items in ambulatory CAHPS surveys from 12 months to 6 months. … The change would affect: All versions of the CG-CAHPS Surveys: 12-Month Survey.

300. Final Progress Report: Job Retention Among Home Healthcare Nurses (pdf file)
     www.ahrq.gov/sites/default/files/2024-07/ellenbecker-boylan-report.pdf
     January 01, 2024 - The survey packet included a cover letter, consent form, survey questionnaire, Dunkin’ Donut coffee … Corresponding codes on index cards and survey questionnaires allowed the researchers to track participants … the survey questionnaires. … The Phase II survey packet included a cover letter, survey questionnaire, Dunkin’ Donut coffee coupon … A second survey packet was mailed to nonrespondents 3 weeks after the Phase II questionnaire was mailed