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www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/addressing-workforce-safety-062723.pdf
July 25, 2023 - R38 table series, last one was from 2018, for the numerator and denominator was Current Population Survey … ’ Experiences With Incivility During the Early Phase of COVID-19 Pandemic: Results of a Multi-State Survey … Presenter Notes
Presentation Notes
In an online survey conducted June to September of 2020 with 526 nurses … on Patient Safety Culture™
(SOPS®)
Validated surveys to assess patient safety culture in different … AHRQ Surveys on Patient Safety Culture™ (SOPS®)
Thank You!
Polling Question
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www.ahrq.gov/talkingquality/translate/scores/adjustment-scoring.html
January 01, 2023 - adjustments can be made depends on whether the sponsor has access to other information about the patients or respondents … One alternative is to present information stratified by these categories, if there are enough respondents … Case-mix adjustment of the CAHPS Hospital Survey. Health Serv Res 2005 Dec;40(6 Pt 2):2162-81.
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www.ahrq.gov/data/visualizations/meps-chartbook-24.html
November 01, 2020 - Medical Expenditure Panel Survey Insurance Component 2019 Chartbook: Employee Cost Sharing
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www.ahrq.gov/cahps/about-cahps/cahps-program/index.html
April 01, 2023 - on the various uses of survey data. … Refinements to existing surveys and item sets. … Survey methods research, including efforts to improve the effectiveness of survey administration methods … Resources to support the implementation of a survey project, the public reporting of survey results, … and the use of CAHPS surveys to improve quality.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/assess-psc-hsop-facguide.docx
January 01, 2017 - SAY:
HSOPS and a Safety Attitudes Questionnaire can be used to measure safety culture. … hospitals compare with the national average of other units and hospitals which have completed this questionnaire … Slide 13
HSOPS Scoring
SAY:
After your respondents have filled out the survey, the results are graded … Slide 14
Effective HSOPS Surveys…
ASK:
How can you determine the effectiveness of HSOPS surveys? … Hospitals that have succeeded in collecting HSOPS surveys with a response rate above 70 percent tend
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-yost.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
©2017 MFMER | slide-32
CAHPS Cancer Care Survey
Sampling … ©2017 MFMER | slide-37
Sampling Recommendations
• Three parallel surveys; therefore, three separate … , please disregard this survey … ”
©2017 MFMER | slide-41
Sampling Recommendations
• Avoid Overlap with Surveys Mandated by CMS … This delay permits CMS to first field the
surveys designed for program monitoring and
national public
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www.ahrq.gov/hai/cusp/cauti-interim/cauti-interim4b.html
July 01, 2013 - Return to Contents
Culture Measures
Hospital Survey on Patient Safety Culture
The Hospital Survey … on Patient Safety Culture (HSOPS) is a reliable and valid survey 6 designed to assess clinician and … To date we have collected over 700 baseline surveys, representing 56 percent of participating units, … and over 300 followup surveys, representing 24 percent of participating units. … User's Guide: Hospital Survey on Patient Safety Culture . AHRQ Publication No. 04-0041.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - It’s a structured series of
open-ended questions and it is intended to prompt respondents to tell their … they’re volunteers and they are not thought through the way a
structured set of questions invites a respondent … And they collect the surveys; they interpret the surveys for those that
are Spanish and Chinese. … So we took this baseline survey and we will be doing a post survey after, but
the next step is to roll … and the percentage of those
respondents who are going onto answer the open ended questions?
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-intro-sops-action-planning-tool.pdf
January 17, 2019 - Action Planning for the SOPS Surveys-Intro
Action Planning for the SOPS
Surveys
Webcast
January … Public
Health Service
Laura Gray, MPH
Senior Study Director,
User Network for the AHRQ Surveys on Patient … Safety
Culture (SOPS)
Westat
Naomi Yount, PhD
Senior Study Director,
User Network for the AHRQ Surveys … the SOPS Action Planning Tool
• Going from results to action
• Q&A
5
Action Planning for the SOPS Surveys
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospvaluepilotreport.pdf
November 01, 2017 - Surveys on Patient Safety Culture™ and SOPS™ are registered trademarks of AHRQ. … Week
Respondent Characteristics Pilot Respondents
Tenure in the Hospital Number Percent
Less than … Overall Results by Hospital Respondent
Characteristics
21
8. … of respondents who answered positively when
looking at the survey items that measure each value and … Composite-Level and Item-Level Results by Hospital Bed Size
Overall Results by Hospital Respondent
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalvaluepilotreport.pdf
November 01, 2017 - Surveys on Patient Safety Culture™ and SOPS™ are registered trademarks of AHRQ. … Week
Respondent Characteristics Pilot Respondents
Tenure in the Hospital Number Percent
Less than … Overall Results by Hospital Respondent
Characteristics
21
8. … of respondents who answered positively when
looking at the survey items that measure each value and … Composite-Level and Item-Level Results by Hospital Bed Size
Overall Results by Hospital Respondent
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast-transcript.pdf
July 25, 2018 - So survey methodology and the
importance of making sure that we have the right level of rigor and these … We had a 42% response rate, about 15,000
respondents. … Also in the survey at the very end of the survey was an open-ended
comments box. … Yount, Slide 36
29% of respondents discovered incorrect information was copied and pasted. … various survey settings.
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www.ahrq.gov/cahps/consumer-reporting/guidelines/contents/index.html
March 01, 2016 - Standard Elements of a CAHPS Report
The Survey Results. … Basic Background Information on the Survey . … To establish the credibility of the survey results, your report should briefly explain what the survey … It can also reinforce the idea that the respondents to the survey were "people like you." … Specifically, the CAHPS questionnaires focus on topics for which consumers are the best or only judges
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
January 22, 2015 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS:
A New Experience of Care Survey … Draft survey
6. Cognitive interviews
7. Pilot test
8. Revised draft survey
9. … Above
At Mean
Below
Individual Hospital
Next Steps
• AHRQ Web site (https://cahps.ahrq.gov/surveys … National Quality Forum
• Testing alternative administration techniques
35
https://cahps.ahrq.gov/surveys-guidance … /hospital/about/child_hp_survey.html
https://cahps.ahrq.gov/surveys-guidance/hospital/about/child_hp_survey.html
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www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/medical-office/2016-report-part-2.pdf
January 01, 2016 - Part II
Appendix A—Overall Results by Medical Office Characteristics
Appendix B—Overall Results by Respondent … ................................v
Part II—Appendices A & B: Overall Results by Medical Office and Respondent … Medical Office Characteristics ................. vi
Highlights From Appendix B: Overall Results by Respondent … Multi-Specialty
Survey Items Single Specialty Multi-Specialty
# Medical Offices 1,177 351
# Respondents … Multi-Specialty
Survey Items Single Specialty Multi-Specialty
# Medical Offices 1,177 351
# Respondents
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www.ahrq.gov/cahps/surveys-guidance/item-sets/mobility/index.html
February 01, 2021 - Supplemental items for people with mobility impairments are available for two CAHPS surveys:
Health … This approach reduces the cognitive burden on respondents. … Survey sponsors can then compare survey results for respondents with and without mobility impairments … improvement teams, and administrators:
To identify the ways in which the experiences and perceptions of respondents … report the standard CAHPS composites measures for two separate groups:
The general population of respondents
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www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html
November 01, 2020 - Stakeholder input is critical to the CAHPS survey development process. … In August 2010, the CAHPS team conducted cognitive testing of draft questionnaires that incorporated … PCMH items into the CG-CAHPS 12-Month Survey 2.0. … The team revised the draft questionnaires based on the findings from the cognitive interviews. … CG-CAHPS 12-Month Survey 2.0.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/cahps-program-brief.pdf
July 01, 2022 - Overview of CAHPS Surveys
The CAHPS surveys assess healthcare quality by
asking patients to report on … Survey
■ Hospice Survey
■ Home Health Care Survey
■ Surgical Care Survey
Patient Experience With … ■ Nursing Home Surveys
■ Outpatient and Ambulatory Surgery Survey
Finally, CAHPS surveys are available … ■ CAHPS surveys consist of a core set of
questions that are administered to all
respondents in a … ■ Descriptions of CAHPS surveys
■ Formatted surveys, evidence-based
guidance on survey administration
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/public-summary-2015-cg-cahps-fedreg.pdf
January 01, 2015 - This change would make the
CG-CAHPS Survey consistent with surveys being implemented by the Centers … • Greater likelihood that respondents will select the extreme categories (“Never” or
“Always”) because … • Non-representativeness of respondents because a larger proportion of the sample may be
higher utilizers … • Recall error due to respondents reporting on experiences outside of the 6-month recall
period ( … • Reduced item- and composite-level reliability as a result of fewer respondents
responding affirmatively
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/about/PROD_AI_FieldTestRpt.pdf
September 25, 2006 - researchers
through a process that involved asking respondents to complete the survey themselves and … Respondents generally had little difficulty in understanding survey items, however, some items required … Two weeks after mailing the survey, respondents received a reminder letter asking them to complete and … Respondents who completed and returned the survey were mailed a thank you letter with a $10 Wal-Mart … Respondents to the survey reported that the
clinic they visited most often in the last 12 months to