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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ginsberg-highlights.pdf
June 02, 2025 - Understanding CAHPS Surveys: A Primer for New Users - Highlights from CAHPS Work
HIGHLIGHTS FROM RECENT … CAHPS & SOPS
Center for Quality Improvement & Patient Safety, AHRQ
29
CAHPS V Accomplishments
• Survey … techniques – adjusting for differences in patient population
characteristics when comparing CAHPS scores
• Survey … Methods Research
► Survey methods webpage for users
► Reliability and validity of CAHPS surveys
► Enhancing … response rates and representativeness of surveys– survey
length, layout, mode of administration, solicitation
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www.ahrq.gov/sops/databases/asc/index.html
August 01, 2024 - SOPS Ambulatory Surgery Center Database
AHRQ has established the AHRQ Surveys on Patient Safety … Participation is free and open to all SOPS ASC Survey users, provided the questionnaires are administered … appendixes—presenting data by facility characteristics (number of operating/procedure rooms and geographic region) and respondent … presenting data by facility characteristics (number of operating/procedure rooms and geographic region) and respondent … presenting data by facility characteristics (number of operating/procedure rooms and geographic region) and respondent
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hsops2.0-webcast-transcript.pdf
January 01, 2020 - methodology. … methodology to develop new items and
to test them and we started this effort in 2016. … survey respondents showed a strong tendency to agree with or
respond positively to most of the survey … enough providers and staff to eliminate any concerns
that checking those boxes will identify them as a respondent … We don't recommend that hospital users force respondents if you're doing a web
survey because some hospitals
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www.ahrq.gov/cahps/surveys-guidance/american-indian/index.html
July 01, 2024 - CAHPS American Indian Survey
The CAHPS American Indian Survey, developed in 2005, is a standardized … questionnaire that asks adult American Indians to report on and rate their experiences with tribal healthcare … Get the American Indian Survey The following documents are available for this survey: CAHPS American … American Indian Survey (PDF, 636 KB) Users of this survey may want to consult the following guidance … : Translating surveys and other materials CAHPS survey design and administration Quality Measures from
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www.ahrq.gov/cahps/surveys-guidance/hp/compare/index.html
March 01, 2016 - Compare Survey Data
The CAHPS Database gathers survey results from Health Plan Survey users across … the country and then reports aggregated data in an Online Reporting System that all survey users can … distribution of scores for all response options and allow users to run custom displays by selected respondent … Bar charts display a graphical distribution of survey results that show the top, bottom, and middle … Health Plan Survey
Read About the Survey
Get Survey & Instructions
Compare Survey Data
Improve
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-virtual-research-meeting-summary_2022.pdf
January 01, 2022 - essential for monitoring response rates and
representativeness, these data are often unavailable for nonrespondents … and ethnicity data collection, most respondents did not know or said
they were not asked about race … methods other than email.
9
3. … rates by race and ethnicity is
challenging when information on race and ethnicity is unavailable for nonrespondents … where responses vary among patients of different racial/ethnic
identities, limitations within the respondent
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-fullreport.pdf
November 02, 2017 - draft survey are
an important means of determining whether respondents understand questions in the way … In
multivariate analyses controlling for child race/ethnicity, respondent relation to child, respondent … CAHPS surveys use administrative data to develop the sampling frame for survey
administration. … A patient survey system to measure quality improvement: Questionnaire
reliability and validity. … The Picker Patient Experience Questionnaire: Development
and validation using data from in-patient surveys
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/4-ASC_Webcast_2021-Famolaro.pdf
January 01, 2021 - and Resources
20
Theresa Famolaro, MPS, MS, MBA
Senior Study Director
User Network for the AHRQ Surveys … ASCs
37% of ASCs
had 4 to 5 rooms
77% of ASCs
were multispecialty
Respondents
35% of
respondents … easy steps:
Step 1
Register
Step 2
Sign and
submit DUA
Step 3
Enter ASC
info & submit
questionnaire … Survey
• Getting started
• Conducting paper, web or mixed-mode
surveys
• Optimizing response rates … • Psychometric characteristics of the
SOPS surveys
• International studies
43
44
SOPS Technical
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.pdf
February 10, 2009 - CAHPS Dental Plan Survey
CAHPS® Dental Plan Survey
Version: Adult
Language: English
For assistance … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … instructions (see next page)
and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help
sponsors and vendors distinguish among questionnaire … CAHPS® Dental Plan Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
Survey
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - Survey
The CAHPS Clinician & Group Survey (CG-CAHPS) include standardized questionnaires and
optional … grade level
completed 30
Hispanic or Latino 28 Hispanic or Latino 31
Race 29 Race 32
Proxy
respondent … items
Someone helped
patient/[respondent]
complete survey
30 Someone helped patient
complete … surveys. … surveys.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/MOSOPS-2022-Overview-Infographic-508.pdf
January 01, 2022 - Findings form the 2022 Surveys on Patient Safety Culture (SOPS®) Medical Office Database Overview Infographic … Findings from the 2022 Surveys on Patient Safety Culture
(SOPS®) Medical Office Database
The SOPS … Medical Office Survey assesses provider and staff perceptions of their organization's
patient safety … Overall Patient Safety Rating
Average respondent ratings of their medical office on patient safety … goals 2 Plan your initiatives 3 Communicate your action plan
The Action Planning Tool for the AHRQ Surveys
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.doc
February 10, 2009 - CAHPS Dental Plan Survey
CAHPS® Dental Plan Survey
Version:
Adult
Language: English
For assistance … You may choose to answer this survey or not. … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child_hcaps_measures_909.pdf
May 11, 2016 - Questionnaire
• CAHPS Child Hospital Survey: Overview
of the Questionnaire
• CAHPS Child Hospital … • Sample Telephone Script for the CAHPS
Child Hospital Survey
• Translating CAHPS Surveys
Data … Types of Measures
Like all CAHPS surveys, the CAHPS Child Hospital Survey generates three types of … /cahps
CAHPS® Child Hospital Survey and Instructions
P13 = Proportion of respondents who answered … question:
P21 = Proportion of respondents who answered “never”
P22 = Proportion of respondents who
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Adult_Med_Eng_HP51_2152a.pdf
October 01, 2020 - CAHPS Health Plan Survey Adult Medicaid Survey 5.1
CAHPS Health Plan Survey
Version: Adult Medicaid … Learn
more at https://www.ahrq.gov/cahps/surveys-guidance/hp/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys-
guidance/item-sets … /hp/index.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html
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www.ahrq.gov/sites/default/files/2024-07/alexander-report.pdf
January 01, 2024 - Multiple Quality Measures collected at times when survey respondents
completed IT sophistication surveys … Key Words: Health Information Technology, Nursing Homes, Quality Measures, Survey Methodology
3
1 … To reduce respondent burden, repeat respondents who
participate in year 2 and/or 3 were not required … Respondents completed surveys either online or in paper form. … Table 1: IT Sophistication Survey Completion Results for Three Annual Surveys
Year Total Surveys/Completed
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
October 01, 2020 - CAHPS Health Plan Survey Child Medicaid Survey 5.1
CAHPS Health Plan Survey
Version: Child Medicaid … Learn
more at https://www.ahrq.gov/cahps/surveys-guidance/hp/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys-
guidance/item-sets … /hp/index.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Shah_99.pdf
March 23, 2008 - About one-third of the respondents (6/17) were between the ages of 30 and 34; one
respondent was between … Questionnaire Design
This study employed measurement tools from previous studies16, 17, 18, 19, 20 and … Other medical specialties have
used focus groups and surveys to assess trainee views on coping methods … Survey
methodology. Hoboken, NJ: John Wiley & Sons, Inc;
2004.
39. … Design
Implementation Strategy
Questionnaire Analysis
Results
Closed-Ended Categorical Analysis
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www.ahrq.gov/cahps/surveys-guidance/cancer/index.html
July 01, 2020 - CAHPS Cancer Care Survey
The CAHPS ® Cancer Care Survey assesses the experiences of adult patients … Survey (PDF, 241 KB)
Drug Therapy Survey (PDF, 257 KB)
Cancer Surgery Survey (PDF, 298 KB) … CAHPS surveys into other languages . … & Group Survey Database . … items that survey sponsors may add to the core questionnaire to gather additional information about
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www.ahrq.gov/ncepcr/care/coordination/quality/formatting-guidance.html
December 01, 2017 - Update
Care Coordination Quality Measure for Primary Care (CCQM-PC): Formatting Guidance for Mail Surveys … You may notice a number on the cover of the survey. … You may choose to answer this survey or not. … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … page of questions start on the right-hand side of the questionnaire booklet.
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiie.html
June 01, 2010 - Data Source: Surveys
Respondent: Families with children on CES waiver
Mode of Data Collection … A total of 3, 389 surveys were sent out. … Tool or Measure Set: Colorado Transition Satisfaction Survey
Data Source: Consumer survey
Respondent … Data Source: Consumer survey
Respondent: Consumer or proxy
Mode of Data Collection: Mail survey … Tool or Measure Set: Kansas Youth Satisfaction Survey
Data Source: Consumer survey
Respondent: