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  1. www.ahrq.gov/cahps/item-sets/index.html
    October 01, 2024 - Only the CAHPS surveys below have specific supplemental items: Health Plan Survey Clinician & Group … Examining other characteristics of respondents. … and to support survey users in creating questionnaires that flow in a fashion that is consistent with … how respondents think about the topics. … Revise ALL skip instructions in the questionnaire to make sure they point the respondent to the correct
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/survey-administration-literature-review.pdf
    October 01, 2017 - methods. … Telephone Survey Methodology. New York: Wiley; 1988: Chapter 18. … Survey Methodology. New Jersey: John Wiley & Sons Inc.; 2009. Hepner KA, Brown JA, Hays RD. … questionnaires. … The effect of compressing questionnaire length on data quality.
  3. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/questionnaire-overview.pdf
    March 20, 2017 - CAHPS Child Hospital Survey: Overview of the Questionnaire CAHPS® Child Hospital Survey and Instructions … Available for the Child Hospital Survey: Questionnaires • CAHPS Child Hospital Survey: Overview … of the Questionnaire • CAHPS Child Hospital Survey 1.0 (English and Spanish) Survey Administration … respondent for the Child HCAHPS Survey should be the person who spent the most time with the child … Because parents are the most common respondents to the survey, the table below refers to the respondent
  4. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-146-section-6-tables-1a.pdf
    June 02, 2025 - ADAPT Survey Respondent Characteristics … respondent characteristics Boston Children’s Hospital AmeriHealth Caritas Pennsylvania Texas … (31.0) Good 87 (29.9) 250 (32.3) 216 (37.8) Fair or Poor 29 (10.0) 105 (13.6) 91 (15.9) *Some surveysrespondents by clinical program (Boston Children’s Hospital) Clinical Program N (%) Endocrinology … respondents by PMCA body system AmeriHealth Caritas Pennsylvania Texas Children’s Health Plan
  5. www.ahrq.gov/cahps/surveys-guidance/nh/index.html
    August 01, 2023 - Resident Surveys The CAHPS Nursing Home Surveys include two separate instruments for nursing home residents … ( Word , 144 KB; PDF , 624 KB) Spanish ( Word , 142 KB; PDF , 600 KB) The two resident questionnaires … Family Member Survey This survey asks respondents to report on their own experiences (not the resident's … ; PDF , 630 KB) The Centers for Medicare & Medicaid Services requested development of this questionnaire … Nurses/Aides' Kindness/ Respect Towards Resident Nursing Home Provides Information/ Encourages Respondent
  6. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-users-guide-2.0.pdf
    March 01, 2025 - respondents – can send followup reminders or second surveys to nonrespondents. … If administering a confidential survey, identify nonrespondents who should receive followup surveys … back to the individual respondent) on your surveys so that you can distribute second surveys only to … nonrespondents; • How to return completed surveys; • Incentives for survey participation (optional … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents
  7. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/calculating-sample-size.html
    August 01, 2024 - Calculating the Starting Sample Size for CAHPS Surveys The starting sample size you need to achieve … the desired number of completed CAHPS questionnaires for analysis and reporting should take several … Any prior surveys of the same or similar populations. … In addition, an estimate of the proportion of the sample ineligible for the survey is needed to determine … The example below shows that a starting sample of 882 is needed to obtain 300 completed surveys if the
  8. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide-2021.pdf
    January 01, 2021 - surveys only to nonrespondents. 14 4. … surveys (20 providers and staff x 60% nonrespondents = 12), for a total of 32 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents … If you are using identifiers to track respondents, email/ distribute reminders only to nonrespondents
  9. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-user-guide.pdf
    July 01, 2018 - surveys only to nonrespondents. 4. … staff x 60% nonrespondents = 480), for a total of 1,280 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents
  10. www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/nursing-home/nursinghome-users-guide.pdf
    April 01, 2022 - respondents – can send followup reminders or second surveys to nonrespondents  Unable to track respondents … If administering a confidential survey, identify nonrespondents who should receive followup surveys. … second surveys only to nonrespondents, you may print fewer surveys overall. … back to the individual respondent) on your surveys so that you can distribute second surveys only to … nonrespondents; • How to return completed surveys; • Incentives for survey participation (optional)
  11. www.ahrq.gov/cahps/cahps-database/child-hcahps-database/index.html
    January 01, 2025 - Participation is free and open to all users of this survey, provided the questionnaires are administered … De-identified data files at the respondent and hospital/health system level are also available for approved … This CAHPS Data Tool presents the following data: Overview: The number of respondents and hospitals … represented in the most recent surveys. … Top Box Results: The percentage of survey respondents who chose the most positive score for a given
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/adult-med-eng-hp50-2152a.pdf
    September 01, 2015 - CAHPS Health Plan Survey Adult Medicaid Survey 5.0 CAHPS® Health Plan Surveys Version: Adult Medicaid … of the Questionnaires … Find additional guidance in Preparing a Questionnaire Using the CAHPS Health Plan Survey. … CAHPS Health Plan Surveys Adult Medicaid Survey 5.0 Adult_Med_Eng_HP50_2152a.docx 09/01/2015 Survey … for Format of Questionnaire Survey Instructions Your Health Care in the Last 6 Months Your Personal
  13. www.ahrq.gov/cahps/cahps-database/hcbs-database/index.html
    January 01, 2025 - Participation is free and open to all users of this survey, provided the questionnaires are administered … De-identified data files at the respondent and program type level are also available for approved research … This CAHPS Data Tool presents the following data: Overview:  The number of programs and respondents represented … in the most recent surveys. … Top Box Results:  The percentage of survey respondents who chose the most positive score for a given
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
    September 01, 2015 - CAHPS Health Plan Survey Child Medicaid Survey 5.0 CAHPS® Health Plan Surveys Version: Child Medicaid … of the Questionnaires … Find additional guidance in Preparing a Questionnaire Using the CAHPS Health Plan Survey. … CAHPS Health Plan Surveys Child Medicaid Survey 5.0 Child_Med_Eng_HP50_2155a.docx 09/01/2015 Survey … for Format of Questionnaire Survey Instructions Your Child’s Health Care in the Last 6 Months
  15. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-practice-assessments.pdf
    June 02, 2025 -  Make sure questions fit the language and reading level of the respondents. … Methods include:  By mail  Email link to survey  SMS (text message) link to survey  Paper … Pilot the survey. …  Did the respondent understand the questions? Modify items based on pilot. Step 6. … Implement the survey.
  16. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-user-guide.pdf
    July 01, 2018 - surveys only to nonrespondents. … staff x 60% nonrespondents = 12), for a total of 32 printed surveys. … Using a single page allows respondents to see the entire questionnaire with little effort, but respondents … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents
  17. www.ahrq.gov/cahps/faq/index.html
    January 01, 2019 - Respondent acceptance . … feature that makes it easier for respondents to complete the questionnaires correctly and quickly. … A summary of a research meeting on advances in survey methodology Burkhart Q, Orr N, Brown JA, et al … Learn more in a summary of a research meeting on advances in survey methodology . … CAHPS survey results can be adjusted to account for external factors such as respondent age or other
  18. www.ahrq.gov/cahps/helpful-resources/index.html
    September 01, 2024 - Using CAHPS Surveys CAHPS Survey Design and Administration Review general guidance on CAHPS … Formatting CAHPS questionnaires for mail, web, and phone administrations.  … Tracking returned CAHPS questionnaires and assessing their completeness.  … develop items for your own purposes, as long as you retain all core items of the CAHPS questionnaire … Translating CAHPS Surveys (PDF, 246 KB) Planning a CAHPS Survey Project Review the steps involved in
  19. www.ahrq.gov/cahps/surveys-guidance/hp/index.html
    March 01, 2025 - MB) includes information about: Preparing a questionnaire, Drawing a sample of potential respondents … FAQs About the Health Plan Survey Why does the CAHPS Health Plan Survey ask respondents to continue answering … is the name and complete the questionnaire with that plan in mind. … How many completed surveys are needed for analysis of the CAHPS Health Plan Survey? … The recommended number of completed questionnaires for the CAHPS Health Plan Survey is 300 per health
  20. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-notification-letters.pdf
    April 07, 2017 - respondent should return the survey (for mail surveys) or fill out the survey online (for online surveysquestionnaires. … To allay respondents’ concerns or anxieties about how the ID number is used, add this note in the questionnairerespondent should return the survey (for mail surveys) or fill out the survey online (for online surveys … To allay respondents’ concerns or anxieties about how the ID number is used, add this note in the questionnaire

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