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21. Fielding the CAHPS Cancer Care Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/fielding-cancer-53.pdf
    July 14, 2017 - • Send the respondent the questionnaire with a cover letter and a postage- paid envelope. … • Send a postcard reminder to nonrespondents 10 days after sending the questionnaire. … Some vendors prefer sending a reminder postcard to all respondents 3 to 5 days after mailing the questionnaire … instead of sending a postcard only to nonrespondents 10 days after the questionnaire is mailed. … If following up on an email or a mailed questionnaire, initiate telephone contact with nonrespondents

22. Introducing the CAHPS Outpatient Mental Health Survey Webcast - HARGRAVES (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/04-outpt-mhs-webcast-hargraves.pdf
    August 22, 2022 - Nonrespondents sent a second questionnaire packet 3 weeks after the first mailing. … ►Second mailing to 1508 plan members with no prenotification letters since few respondents used the … We found small difference in response rates between the 4- and 8-page questionnaires in round 2. 7.4% … • Nonrespondents sent a second questionnaire packet several weeks after the first mailing. … Refinements of CAHPS Mental Health Care Surveys What did we learn?

23. Translation Guidelines for the AHRQ Surveys on Patient Safety Culture™ (SOPS®) (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/Translation-Guidelines-SOPS-090222.pdf
    September 02, 2022 - Cross-Cultural Survey Methods. Hoboken, NJ: Wiley; 2002. … design principles and the subject matter for the survey. … The first method, concurrent probing, entails presenting a respondent with a survey item, allowing the … Cognitive sciences and survey methods. In: Jabine T, Straf M, Tanu J, et al., eds. … Cognitive Aspects of Survey Methodology: Building a Bridge Between Disciplines.

24. CAHPS Nursing Home Surveys | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/nh/index.html
    August 01, 2023 - Resident Surveys The CAHPS Nursing Home Surveys include two separate instruments for nursing home residents … ( Word , 144 KB; PDF , 624 KB) Spanish ( Word , 142 KB; PDF , 600 KB) The two resident questionnaires … Family Member Survey This survey asks respondents to report on their own experiences (not the resident's … ; PDF , 630 KB) The Centers for Medicare & Medicaid Services requested development of this questionnaire … Nurses/Aides' Kindness/ Respect Towards Resident Nursing Home Provides Information/ Encourages Respondent

25. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/item-sets/index.html
    October 01, 2024 - Only the CAHPS surveys below have specific supplemental items: Health Plan Survey Clinician & Group … Examining other characteristics of respondents. … and to support survey users in creating questionnaires that flow in a fashion that is consistent with … how respondents think about the topics. … Revise ALL skip instructions in the questionnaire to make sure they point the respondent to the correct

26. CAHPS Survey Administration: What We Know and Potential Research Questions (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/survey-administration-literature-review.pdf
    October 01, 2017 - methods. … Telephone Survey Methodology. New York: Wiley; 1988: Chapter 18. … Survey Methodology. New Jersey: John Wiley & Sons Inc.; 2009. Hepner KA, Brown JA, Hays RD. … questionnaires. … The effect of compressing questionnaire length on data quality.

27. AHRQ Hospital Survey 2.0 User's Guide (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-users-guide.pdf
    September 01, 2019 - respondents – can send followup reminders or second surveys to nonrespondents  Unable to track respondents … If administering a confidential survey, identify nonrespondents who should receive followup surveys. … nonrespondents, you may print fewer surveys overall. … nonrespondents = 480), for a total of 1,280 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents

28. AHRQ Hospital Survey 2.0 User's Guide (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/AHRQ-Hospital-Survey-2.0-Users-Guide-5.26.2021.pdf
    January 01, 2021 - respondents – can send followup reminders or second surveys to nonrespondents  Unable to track … If administering a confidential survey, identify nonrespondents who should receive followup surveys. … nonrespondents, you may print fewer surveys overall. … nonrespondents = 480), for a total of 1,280 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents

29. CAHPS Hospital Survey Supplemental Items for the Adult Surveys (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/adult-eng-hospital-supp-957a.docx
    October 01, 2015 - CAHPS Hospital Survey Supplemental Items for the Adult Surveys CAHPS® Hospital Survey (HCAHPS) … Placing supplemental items in the core questionnaire. … · Revise ALL skip instructions in the questionnaire to make sure they point the respondent to the correct … Testing has shown that respondents often include friends and family members as interpreters even when … In order to collect uniform data from all respondents, question H-IN2 includes friends and family members

30. AHRQ Nursing Home Survey on Patient Safety Culture Version 2.0: User’s Guide (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-users-guide-2.0.pdf
    March 01, 2025 - respondents – can send followup reminders or second surveys to nonrespondents. … If administering a confidential survey, identify nonrespondents who should receive followup surveys … back to the individual respondent) on your surveys so that you can distribute second surveys only to … nonrespondents; • How to return completed surveys; • Incentives for survey participation (optional … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents

31. CAHPS Hospital Survey Supplemental Items for the Adult Surveys (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/adult-span-hospital-supp-957b.docx
    January 16, 2017 - CAHPS Hospital Survey Supplemental Items for the Adult Surveys CAHPS® Hospital Survey (HCAHPS) … Placing supplemental items in the core questionnaire. … · Revise ALL skip instructions in the questionnaire to make sure they point the respondent to the correct … Testing has shown that respondents often include friends and family members as interpreters even when … In order to collect uniform data from all respondents, question H-IN2 includes friends and family members

32. CAHPS Hospital Survey Supplemental Items for the Adult Surveys (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/adult-eng-hospital-supp-957a.pdf
    October 01, 2015 - CAHPS Hospital Survey Supplemental Items for the Adult Surveys CAHPS® Hospital Survey (HCAHPS) Supplemental … Placing supplemental items in the core questionnaire. … • Revise ALL skip instructions in the questionnaire to make sure they point the respondent to the … Testing has shown that respondents often include friends and family members as interpreters even when … In order to collect uniform data from all respondents, question H-IN2 includes friends and family members

33. AHRQ Medical Office Survey on Patient Safety Culture: User’s Guide (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide-2021.pdf
    January 01, 2021 - surveys only to nonrespondents. 14 4. … surveys (20 providers and staff x 60% nonrespondents = 12), for a total of 32 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents … If you are using identifiers to track respondents, email/ distribute reminders only to nonrespondents

34. Translation Guidelines for the AHRQ Surveys on Patient Safety Culture (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/resources/transguide.pdf
    January 01, 2007 - Cognitive sciences and survey methods. In: Jabine T, Straf M, Tanu J, et al., eds. … Cognitive aspects of survey methodology: building a bridge between disciplines. … Cognitive interviewing: a tool for improving questionnaire design. … Cognitive interviewing is a widely used method for pretesting and evaluating survey questionnaires that … If possible, respondents should return a copy of their completed surveys before their interviews for

35. CAHPS Hospital Survey Supplemental Items for the Adult Surveys (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/adult-span-hospital-supp-957b.pdf
    January 16, 2017 - CAHPS Hospital Survey Supplemental Items for the Adult Surveys CAHPS® Hospital Survey (HCAHPS … Placing supplemental items in the core questionnaire. … • Revise ALL skip instructions in the questionnaire to make sure they point the respondent to the … Testing has shown that respondents often include friends and family members as interpreters even when … In order to collect uniform data from all respondents, question H-IN2 includes friends and family members

36. CAHPS Child Hospital Survey Database | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/cahps-database/child-hcahps-database/index.html
    January 01, 2025 - Participation is free and open to all users of this survey, provided the questionnaires are administered … De-identified data files at the respondent and hospital/health system level are also available for approved … This CAHPS Data Tool presents the following data: Overview: The number of respondents and hospitals … represented in the most recent surveys. … Top Box Results: The percentage of survey respondents who chose the most positive score for a given

37. AHRQ Nursing Home Survey on Patient Safety Culture: User’s Guide (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/nursing-home/nursinghome-users-guide.pdf
    April 01, 2022 - respondents – can send followup reminders or second surveys to nonrespondents  Unable to track respondents … If administering a confidential survey, identify nonrespondents who should receive followup surveys. … second surveys only to nonrespondents, you may print fewer surveys overall. … back to the individual respondent) on your surveys so that you can distribute second surveys only to … nonrespondents; • How to return completed surveys; • Incentives for survey participation (optional)

38. CAHPS Home and Community-Based Services (HCBS) Survey Database | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/cahps-database/hcbs-database/index.html
    January 01, 2025 - Participation is free and open to all users of this survey, provided the questionnaires are administered … De-identified data files at the respondent and program type level are also available for approved research … This CAHPS Data Tool presents the following data: Overview:  The number of programs and respondents represented … in the most recent surveys. … Top Box Results:  The percentage of survey respondents who chose the most positive score for a given

39. Hospital Survey on Patient Safety Culture: User's Guide (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospcult.pdf
    January 01, 2016 - surveys only to nonrespondents. 4. … staff x 60% nonrespondents = 480), for a total of 1,280 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents

40. Search FAQs | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/faq/index.html
    January 01, 2019 - Respondent acceptance . … feature that makes it easier for respondents to complete the questionnaires correctly and quickly. … A summary of a research meeting on advances in survey methodology Burkhart Q, Orr N, Brown JA, et al … Learn more in a summary of a research meeting on advances in survey methodology . … CAHPS survey results can be adjusted to account for external factors such as respondent age or other