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141. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2012_cg_cahps_chartbook.pdf
     January 01, 2012 - Table 3-1 summarizes the number of survey respondents and practices contained in the CG- CAHPS Database … All results presented in these charts are calculated at the respondent level. … 4-point Survey with PCMH Supplemental Items, since the number of surveys submitted separately were not … the CAHPS Database with the following: • Respondent-level survey data • Practice characteristics … Visit Adult Questionnaire 2.0 (cont.)

142. Introducing the CAHPS Cancer Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-analysis-evensen.pdf
     June 02, 2025 - Introducing the CAHPS Cancer Care Survey Analysis of Results Chris Evensen 43 Scoring Use the … • Specifically designed to analyze CAHPS data • Macro is available here: https://www.ahrq.gov/cahps/surveys …  Age  Education  General health rating  Mental health rating  Survey mode  Respondent had help … with survey 46 Benchmarking  Given sufficient data, possible to define benchmarks at different … centers can also compare themselves to benchmarks from C&G database  We recommend 200 completed surveys

143. 2024 Results for the AHRQ Surveys on Patient Safety Culture (SOPS) Workplace Safety Supplemental Items for Hospitals Part I (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-workplace-safety-report-ptI.pdf
     January 01, 2024 - (Page 1 of 2) Respondent Characteristics Respondents Hospital Staff Position Number Percent Nursing … (Page 2 of 2) Respondent Characteristics Respondents Hospital Staff Position Number Percent Support … Page 1 of 2) Respondent Characteristics Respondents Unit/Work Area Number Percent Multiple Units, … Page 2 of 2) Respondent Characteristics Respondents Unit/Work Area Number Percent Surgical Services … (Page 1 of 2) Respondent Characteristics Respondents Job Satisfaction (Workplace Safety Background

144. Understanding CAHPS Surveys: A Primer For New Users Webcast Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-webcast-transcript.pdf
     January 01, 2018 - family of CAHPS surveys, and it begins with the CAHPS core questionnaire. … the latest research evidence that relates to survey methodology. … , is that all the survey questionnaires, the tools, the resources that are developed through the CAHPS … data for respondent age, education and health status. … respondents responding always.

145. Developing Invitation Messages that Increase Survey Response Rates - Brown (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-brown.pdf
     September 01, 2018 - Developing Invitation Messages that Increase Survey Response Rates - Brown Foundations in Prior Research … • Today’s presentations build on prior research ► History of CAHPS research to inform survey wording … findings ► September 2018 AHRQ Research Meeting, “Advances in Survey Methodology: Maximizing Response … Internet, Phone, Mail, and Mixed- Mode Surveys: The Tailored Design Method. − Fazekas, Z., Wall, M.T … Methods to increase response rates to postal questionnaires. 42 http://www.ahrq.gov/ http://www.ahrq.gov

146. CAHPS End-of-Life Care Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/end-of-life/index.html
     May 01, 2025 - Respondents are informal caregivers of adults who received end-of-life healthcare. … Users of this survey can consult the following guidance on using CAHPS surveys: CAHPS survey design and … Translating surveys and other materials . Analyzing CAHPS survey data . … The team obtained input about identifying knowledgeable survey respondents and orienting respondents … The 488 field test responses were used to refine the survey administration procedures and the questionnaire

147. 2016 AHRQ Nursing Home Survey on Patient Safety Culture Part I (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/nursing-home/2016/nhsurv16-pt1.pdf
     January 01, 2016 - of 59 completed surveys per nursing home … 12,395 Average number of respondents per nursing home (range: 10 to 299) 59 Average number of surveys … Respondent Characteristics This chapter describes respondent characteristics within the participating … Distribution of 2016 Database Nursing Homes by Respondent Characteristics Respondent Characteristics … Some nursing homes used a paper-only survey, others used Web-only surveys, and others used a combination

148. Developing Invitation Messages that Increase CAHPS Survey Response Rates Webcast Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-transcript.pdf
     September 01, 2019 - Today's program focuses on an issues that's more likely seen in a survey methods seminar than one on … patient experience of care, but the issue of increasing response rates on surveys and inviting respondents … You're going to hear today from survey methods researchers who have worked on CAHPS efforts for many, … , within the actual body of the survey instrument, to encourage respondents already engaged in completing … How do you ensure respondents take up the evaluation or the invitation to complete the survey?

149. Nursing Home Survey on Patient Safety Culture: 2019 User Database Report Part I (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2019-nhsops-dbreport-parti-rev091721.pdf
     January 01, 2019 - 10,499 Average number of respondents per nursing home (range: 10 to 229) 55 Average number of surveys … Respondent Characteristics This chapter describes respondent characteristics within the participating … Distribution of 2019 Database Nursing Homes by Respondent Characteristics Respondent Characteristics … Data Cleaning Each participating nursing home submitted respondent-level survey data. … Some nursing homes used a paper-only survey, others used web-only surveys, and others used a combination

150. HealthSouth Rehabilitation Facilities Use AHRQ Survey to Identify Top Performers | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/cquips0606.html
     October 01, 2014 - Over 11,000 questionnaires were mailed to employees at 104 HealthSouth rehabilitation facilities. … Each received a letter announcing the survey, followed by the mailing of the actual survey. … A total of 4,003 respondents completed the survey—an overall response rate of 37.4 percent. … on Patient Safety Culture Survey . … on Patient Safety Culture, Surveys on Patient Safety Culture Topic(s): Patient

151. Understanding CAHPS® Surveys: A Primer for New Users (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-experience-fry-webinar.pdf
     January 01, 2014 - Understanding CAHPS® Surveys: A Primer for New Users What Is Patient Experience and How Does CAHPS … Content CAHPS Core Questionnaire CAHPS Supplemental Items Customized CAHPS Survey 20 … www.ahrq.gov/cahps CAHPS Core Questionnaires Core domains include:  Access to care  Communication … Outcomes CAHPS Survey Content CAHPS Core Questionnaires CAHPS Supplemental Items CAHPS Core Surveys … : Some Examples Accessing CAHPS Surveys

152. 2015 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_cg_cahps_chartbook.pdf
     January 01, 2015 - 418,901 respondents), followed by the Adult Visit Survey 2.0 (with 166,266 respondents). … The Child Survey 2.0 Combined (26,364 respondents) and Adult Survey 3.0 (24,937 respondents) are significantly … Data collected with the 2.0 version of the survey (excluding the Visit version) include surveys using … All results presented in these charts are calculated at the respondent level. … Survey completion mode was reported at the respondent level. Table A-1.

153. Mental Health Quality Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/measures/measure-9.html
     November 01, 2017 - For the ECHO™ surveys, go to: https://www.ahrq.gov/cahps/surveys-guidance/echo/index.html Return … 300 completed questionnaires. … /cahps/surveys-guidance/cg/instructions/index.html. … Characteristics of respondents versus non-respondents. … Respondent burden, understanding, and perceived utility. Structure of survey.

154. Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
     May 12, 2016 - Child Hospital Survey CAHPS® Hospital Survey Version: Child Version Language: English File name … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … SurveyVersion: Child Version Instructions for Front Cover Instructions for Format of Questionnaire

155. 2013 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/2013cliniciangroupchartbook.pdf
     July 01, 2014 - sponsors may add to the 12-month CG-CAHPS core surveys. … Table 3-1 summarizes the number of survey respondents and practices contained in the CG- CAHPS Database … The number of survey respondents and practice sites submitting the 12-month survey versus the 12-month … All results presented in these charts are calculated at the respondent level. … the CAHPS Database with the following: • Respondent-level survey data • Practice characteristics

156. 2013 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_cg_cahps_chartbook.pdf
     January 01, 2013 - sponsors may add to the 12-month CG-CAHPS core surveys. … Table 3-1 summarizes the number of survey respondents and practices contained in the CG- CAHPS Database … The number of survey respondents and practice sites submitting the 12-month survey versus the 12-month … All results presented in these charts are calculated at the respondent level. … the CAHPS Database with the following: • Respondent-level survey data • Practice characteristics

157. Patient Experience Measures from the CAHPS Nursing Home Family Member Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/about/measures-nursing-home-family-member-609.pdf
     December 28, 2017 - types of patient experience measures associated with CAHPS surveys, lists the composite and rating … • Rating measures are based on items that uses a scale of 0 to 10 to measure respondents’ assessment … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … explanation to respondent easy to understand Q37 Respondent involved in decisions about care Q42 … • Always Q28 Nurses/Aides discourage respondents’ questions Q35 Respondent decided not to complain

158. SOPS Surveys | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/surveys/index.html
     January 01, 2025 - SOPS Surveys What Are the SOPS Surveys? … (1:09) Surveys on Patient Safety Culture Hospital Survey . Medical Office Survey . … as supplemental item sets, to customize their questionnaires. … SOPS Survey Development Process The figure below shows the survey development process for the SOPS surveys … from a SOPS survey, please refer to the instructions for modifying and naming SOPS surveys in  Using

159. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Parast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-parast.pdf
     June 02, 2025 - telephone, majority of responses were by telephone • Email+mail+telephone arm: fewer mail and telephone respondents … than mail+telephone 34 Respondent Characteristics • Inclusion of a phone component increased representation … of respondents who were ►Younger ►Minority ►Less healthy ►Frequent emergency department visitors ►Without … performed significantly better than standard mixed mode • Although the most expensive mode, phone surveys … II Design Response Rates Responses by Completion Mode Respondent Characteristics Contact Method

160. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_hp-chartbook.pdf
     January 01, 2013 - Survey Respondents and Health Plan Samples: 2011 and 2013........................ 4 Appendixes About … Survey Respondents and Health Plan Samples by State: 2011 and 2013 Appendix D. … All results presented in these charts are calculated at the respondent level. … CAHPS Database The CAHPS Database is the repository for data from selected CAHPS surveys. … Database with the following: • Respondent-level survey data • Health plan characteristics • Other