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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-brown.pdf
    September 01, 2018 - Developing Invitation Messages that Increase Survey Response Rates - Brown Foundations in Prior Research … • Today’s presentations build on prior research ► History of CAHPS research to inform survey wording … findings ► September 2018 AHRQ Research Meeting, “Advances in Survey Methodology: Maximizing Response … Internet, Phone, Mail, and Mixed- Mode Surveys: The Tailored Design Method. − Fazekas, Z., Wall, M.T … Methods to increase response rates to postal questionnaires. 42 http://www.ahrq.gov/ http://www.ahrq.gov
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
    January 01, 2020 - Appendix A presents the number of Medicaid and CHIP survey respondents by State included in the 2020 … About Their Experiences With Their Health Plans and Medical Care 6 both outgoing and incoming surveys … All results presented in these charts are calculated at the respondent level. … To provide context for the 2020 results, the percentage distribution of survey respondents by state for … Health Plans and Medical Care 23 APPENDIX A. 2020 SURVEY RESPONDENTS BY STATE Table A-1 shows
  3. www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/pharmacy/2015-report-part-1.pdf
    January 01, 2015 - Some community pharmacies used a paper-only survey and others used Web-only surveys. … 1,603 Number of surveys administered 2,834 Overall response rate 57% Average number of respondents … Results Common complaints among survey respondents are that they never get any feedback about survey … It excludes surveys that were returned blank on all nondemographic survey items or deleted during data … cleaning, but includes surveys where at least one nondemographic survey item was answered.
  4. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops-wps-study-report.pdf
    January 01, 2022 - Respondent Characteristics: Staff Position Staff Position Respondents Number Percent Nursing … Respondent Characteristics: Unit/Work Area Unit/Work Area Respondents Number Percent Multiple Units … Respondent Characteristics: Unit/Work Area (Continued) Unit/Work Area Respondents Number Percent … Other Respondent Characteristics Job Satisfaction (Workplace Safety Background Item) Respondents … Other Respondent Characteristics (Continued) Tenure in Unit/Work Area Respondents Number Percent
  5. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/4-sops101-webcast-2023-tyler.pdf
    January 01, 2023 - An Overview of the SOPS® Surveys for New Users - Tyler SOPS Databases Rose Tyler, M.S. … SOPS Database Manager User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat … 2.0 Database This overview summarizes survey findings from the 2022 Hospital Survey on Patient Safety … Your Hospital Results Respondent Demographics Composite Measure Results Item Results Patient Safety … Trending Results Respondent Demographics Composite Measure Results Item Results Patient Safety Rating
  6. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-hare.pdf
    January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Hare The SOPS Databases Ryan Hare, M.P.P. … summarizes survey findings from the 2022 Hospital Survey on Patient Safety Culture 2.0 Database. 400 … Your Hospital Results Respondent Demographics Composite Measure Results Item Results Patient Safety … Trending Results Respondent Demographics Composite Measure Results Item Results Patient Safety Rating … Ambulatory Surgery Centers (2) Topics [ ] Analyses Linking Composite Measures with Site and/or Respondent
  7. www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-workplace-safety-report-appendix.pdf
    January 01, 2024 - 2024 Results for the AHRQ Surveys on Patient Safety Culture (SOPS) Workplace Safety Supplemental Items … for Hospitals Part II 2024 Results for the AHRQ Surveys on Patient Safety Culture® (SOPS®) Workplace … Surveys on Patient Safety Culture® and SOPS® are registered trademarks of the U.S. … Citation: Tyler ER, Yalden O, Fan L, Ji S, Kirchner J, Yount ND, Sorra J. 2024 Results for the AHRQ Surveys … the sum of the separate response option percentages due to rounding. 2024 Results for the AHRQ Surveys
  8. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-datasources.pdf
    December 01, 2022 - respondent burden by shortening the length of the questionnaire, harmonize overlapping content with … advances in survey methodology and measurement. … Data system and information for survey respondents’ home page: https://www.cdc.gov/ vaccines/imz-managers … Department of Commerce Description The American Community Survey (ACS) is an ongoing survey that provides … paper questionnaires.
  9. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-ASC-webcast-2023-0509-hare.pdf
    January 01, 2023 - Documentation (1 item) • Overall Patient Safety Rating (1 item) • Screener Question Asking Whether the Respondent … Register for an account Step 2 Sign and submit DUA Step 3 Enter ASC site info Step 4 Submit questionnaire … ambulatory surgery centers 8,918 Respondents 24 2021 Participating ASCs and Respondents ASCs … 35% of ASCs had 4 to 5 rooms 84% of ASCs were multispecialty Respondents 33% of respondents were … Your Ambulatory Surgery Center (ASC) Results Respondent Demographics Composite Measure Results Item
  10. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2018mosopsdatabasereport-part1-rev0921.pdf
    April 01, 2018 - of respondents per medical office (range: 3 to 516) 15 Average number of surveys administered per medical … Respondents Average Mode Response Rate Survey Administration Mode Number Percent Number Percent … Respondent Characteristics This chapter describes respondent characteristics within the participating … Distribution of 2018 Database Medical Offices by Respondent Characteristics Respondent Characteristics … Some medical offices used a paper-only survey, others used web-only surveys, and others used a combination
  11. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-datasources.pdf
    December 01, 2020 - Current sample design began in 2016; current questionnaire design began in 1997. … surveys are completed by proxy respondents who are related to the patients or friends of the patients … Return to Contents United States Census Bureau American Community Survey (ACS) Sponsor U.S. … Quality and Disparities Report Data Sources | 51 References American Community Survey Information … paper questionnaires.
  12. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-datasources.pdf
    October 01, 2019 - Current sample design began in 2006; current questionnaire design began in 1997. … surveys are completed by proxy respondents who are related to the patients or friends of the patients … Return to Contents Census Bureau American Community Survey Sponsor U.S. … Description The American Community Survey (ACS) is an ongoing survey that provides vital information … The responses to the American Community Survey are collected in four different ways: internet, mail,
  13. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-datasources.pdf
    December 31, 2021 - respondent burden by shortening the length of the questionnaire, harmonize 2021 National Healthcare … methodology and measurement. … Data system and information for survey respondents’ home page: https://www.cdc.gov/vaccines/imz-managers … Data system and information for survey respondents’ home page: https://www.cdc.gov/vaccines/imz-managers … Department of Commerce Description The American Community Survey (ACS) is an ongoing survey that
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-infographic.pdf
    January 01, 2024 - 2024 HCBS CAHPS Survey Database Executive Summary Infographic cahps 2024 Home and Community-Based … Services Survey Database Results 6,053 respondents 3,673 Multiple Populat ion Program respondents … 603 Older Adult Program respondents 326 Physical Disability Program respondent s 828 Other … & Developmental Disabil ity Program respondents 304 Acquired Brain Injury Program respondents … cahps-database/2024-hcbs-chartbook.pdf For more information on the CAHPS Home and Community-Based Services Survey
  15. www.ahrq.gov/sops/about/faq/index.html
    June 01, 2022 - there are supplemental item sets users may add to assess content in areas not included in the core questionnaire … One survey item that asks respondents to provide an overall rating on patient safety for their unit/work … Four survey items that ask respondents to provide their background characteristics (staff position, unit … In addition, the hospital survey includes: One item that asks respondents to provide an overall grade … These characteristics are essential because the survey asks respondents about patient safety and quality
  16. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/5-2023hcbs-survey-webcast-rubin.pdf
    December 31, 2023 - CAHPS Database, Westat CAHPS Database Overview • Central repository of data for selected CAHPS surveys … o CAHPS Health Plan (HP) Survey o CAHPS Home and Community-Based Services (HCBS) Survey o CAHPS Child … in submitting data complete four easy steps: Step 1 Register Step 2 Sign DUA Step 3 Upload Questionnaire … if staff could not come 84% Staff made sure respondent had enough privacy when dressing, showering … the way respondent wanted them to 89% Staff explained things in a way that was easy to understand 83%
  17. www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14sum.html
    June 01, 2014 - of data from 935 medical offices and 27,103 medical office staff respondents who completed the survey … The survey also includes questions that ask respondents about problems exchanging information with other … The average medical office response rate was 64 percent, with an average of 29 completed surveys per … Return to Contents Results by Respondent Characteristics Staff Position Management had the … Often, the perceived failure of surveys to create lasting change is actually due to faulty or nonexistent
  18. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/NH-WPS-Pilot-Study-Overall-Results-2023.pdf
    January 01, 2023 - Pilot Study Results From the AHRQ Surveys on Patient Safety Culture™ (SOPS®) Workplace Safety Supplemental … Item Set for Nursing Homes Pilot Study Results From the AHRQ Surveys on Patient Safety Culture™ ( … Surveys on Patient Safety Culture™ and SOPS® are trademarks of AHRQ. … Pilot Study Respondent Characteristics Respondent Characteristic Respondents Intent To Leave Nursing … In addition, each survey item has some missing data from respondents who simply did not answer the
  19. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-health-plan-infographic.pdf
    January 01, 2024 - 2024 CAHPS Health Plan Survey Database Summary Results Cah ps 2024 Health Plan Survey Database Summary … plan based on the 2024 Consumer Assessment of Healthcare Providers and Systems (CAH PS®) Health Plan Survey … HEALTH PLAN DATABASE RESPONDENTS 69,505 Adult Medicaid Respondents 111,833 Child Medicaid Respondents … Medicaid 69% Child Medicaid 76% CHIP 75% Trends in Health Plan Composite Measure Results by Respondent … wysiwyg/cahps/cahps-database/2024-health-plan-chartbook.pdf For more information on the CAHPS Health Plan Survey
  20. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
    January 01, 2019 - Community Pharmacy Survey on Patient Safety Culture: 2019 User Database Report Community Pharmacy Survey … II Appendix A—Overall Results by Community Pharmacy Characteristics Appendix B—Overall Results by RespondentSurveys on Patient Safety Culture™ and SOPS™ are trademarks of AHRQ. … .......................... 1 Part II—Appendixes A and B: Overall Results by Community Pharmacy and Respondent … Executive Summary Part II—Appendixes A and B: Overall Results by Community Pharmacy and Respondent

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