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121. CAHPS Measures of Patient Experience | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/consumer-reporting/measures/index.html
     September 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … , which reflect respondents’ ratings on a scale of 0 to 10; and single-item measures. … Measures From the CAHPS Ambulatory Care Surveys CAHPS Health Plan Survey Measures (versions 5.0) … Care Survey Measures CAHPS Dental Plan Survey Measures Experience of Care and Health Outcomes (ECHO

122. Using CAHPS Clinician & Group Survey Data | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html
     December 01, 2023 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS® Surveys. … https://www.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html  

123. CAHPS for Merit-Based Incentive Payment System (MIPS) Survey | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
     July 01, 2022 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … Because the CAHPS for MIPS Survey adds items to the core CAHPS Clinician & Group Survey, it generates … https://www.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html   Back

124. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
     December 01, 2023 - in 2000 to an interviewer-administered questionnaire starting in 2001. … ii Response rates for supplemental surveys have been declining over time and 2020 saw a significant drop … disability status—The MEPS disability variables were defined using the methodology of the American Community … Survey. … with any type of internet access were obtained from the Census Bureau’s 2015-2020 pooled American Community

125. CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
     November 01, 2023 - Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … The item set can be added to the CAHPS Child Hospital Survey . … Like the core items, these supplemental questions prompt respondents to consider the child’s most recent … Anticipated engagement by respondents. Anticipated response time. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html

126. CAHPS Dental Plan Survey Measures | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
     April 01, 2018 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS) Surveys … and Guidance Dental Plan Survey Measures … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html  

127. CAHPS ECHO Survey Measures | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/surveys-guidance/echo/about/survey-measures.html
     May 01, 2018 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS) Surveys … and Guidance Mental Health Care CAHPS ECHO Survey Measures … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/echo/about/survey-measures.html  

128. Guidelines for Translating CAHPS® Surveys | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/surveys-guidance/helpful-resources/resources/cahpsGuidelines_Translation.html
     March 01, 2016 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Socio-demographic characteristics of the target population (e.g., whether the sample includes elderly respondents … , non-elderly adults, or minors; average educational level or socioeconomic status of the target respondents … Using the Surveys Planning a Survey Project Hiring a Vendor Managing a Survey Project Modifying

129. Workplace Safety Supplemental Item Set for Nursing Home SOPS  | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/sops/surveys/nursing-home/supplemental-items/workplace-safety.html
     November 01, 2023 - More topics in this section SOPS® About SOPS SOPS Surveys … Mark Linzer's Mini-Z 2.0 survey tool . … No reordering of survey items. … The supplemental item set for this report displays results of 48 nursing homes with nearly 2,500 respondents … https://www.ahrq.gov/sops/surveys/nursing-home/supplemental-items/workplace-safety.html

130. 2016 CAHPS Health Plan Survey Database Chartbook (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
     January 01, 2016 - Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents and health plans … All results presented in these charts are calculated at the respondent level. … Table A-1. 2016 Survey Respondents and Health Plans by State State Adult Medicaid Child Medicaid CHIP … Adult Medicare Respondents Plans Respondents Plans Respondents Plans Respondents Plans Alabama 423 … Medicare Respondents Plans Respondents Plans Respondents Plans Respondents Plans North Carolina -

131. The CAHPS Program | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/about-cahps/cahps-program/index.html
     April 01, 2023 - Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … on the various uses of survey data. … Refinements to existing surveys and item sets. … Survey methods research, including efforts to improve the effectiveness of survey administration methods … Resources to support the implementation of a survey project, the public reporting of survey results,

132. Patient Outcome Survey (mailed version (pdf file)
     talkingquality.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.pdf
     February 14, 2013 - Patient Outcome Survey (mailed version 1 Patient Outcome Survey (mailed version) For hospitals needing … HOSPITAL DISCHARGE SURVEY SURVEY INSTRUCTIONS You should fill out this survey only if you were the … Overview This phone interview script is provided to assist interviewers while attempting to reach the respondent … The script explains the purpose of the survey and confirms necessary information about the respondent … Interviewers must not conduct the survey with a proxy respondent.

133. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
     June 01, 2021 - https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html https://www.ahrq.gov/cahps … /surveys-guidance/item-sets/elicitation/index.html http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources … /modifying/index.html http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/modifying/index.html … https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html https://www.ahrq.gov/cahps/surveys-guidance … Clinician & Group Narrative Item Set Page 7 Oversight of Vendors Organizations that administer CAHPS surveys

134. Elements of an Evaluation Plan | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/assess/evaluation-plan.html
     January 01, 2023 - For example, you might use a single community survey to address questions about whether your audience … Surveys may be administered by mail, by telephone, in person, or over the Web. … What's needed for surveys? … One or two interviewers ask the key informants a set of "open-ended" questions that permit respondents … of these transcripts are used to identify themes, patterns, and variations across different kinds of respondents

135. Tip Sheet: Improving Response Rates on the AHRQ Surveys on Patient Safety Culture (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/sopstipsheet.pdf
     November 05, 2013 - Tip Sheet: Improving Response Rates on the AHRQ Surveys on Patient Safety Culture Tip Sheet: Improving … Response Rates on the AHRQ Surveys on Patient Safety Culture This Tip Sheet will help you understand … A survey response rate is the number of completed surveys returned by eligible respondents divided by … For Web surveys, send short weekly thank you/reminder emails. … Staff are more likely to participate in future surveys when they know the results will be used for

136. TeamSTEPPS® Teamwork Perceptions Questionnaire (T-TPQ) Manual | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html
     April 01, 2017 - Respondent attitudes measured by the T-TAQ were found to vary as a function of prior team training and … In addition, we reviewed items to ensure that they asked the respondent to assess aspects of team performance … Three of the 50 items were deleted because they were difficult for respondents to understand. … Agreement among respondents was reviewed by comparing each individual’s responses in two ways. … on the questionnaire.

137. EvidenceNOW: Practice Member Survey | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/evidencenow/projects/heart-health/research-results/research/member-survey-nw.html
     March 01, 2021 - Research and Results Research Design and Methods EvidenceNOW: Practice Member Survey … Northwest Cooperative Resource: Staff Member Survey—Northwest Cooperative (PDF, 1 MB, 16 … pages) This practice member survey was distributed by an EvidenceNOW Cooperative to all employees … Domains include: survey logistics, QI, staff readiness for change, practice readiness for change, respondent … https://www.ahrq.gov/evidencenow/projects/heart-health/research-results/research/member-survey-nw.html

138. TeamSTEPPS 2.0: Module 10. Measurement | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/teamstepps/instructor/fundamentals/module10/igmeasure.html
     March 01, 2014 - Describe the AHRQ Surveys on Patient Safety Culture. … AHRQ Surveys on Patient Safety Culture tools. … The TeamSTEPPS Teamwork Perceptions Questionnaire (T- TPQ). … AHRQ Surveys on Patient Safety Culture. … AHRQ offers a suite of free, easy-to-use surveys for assessing patient safety culture.

139. Major Health Plan Quality Measurement Sets | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
     December 01, 2022 - Also, an NCQA-approved external survey organization must administer the CAHPS survey when it is part … CAHPS ® Health Plan Survey CAHPS refers to a family of standardized surveys that can be used to gather … The surveys are developed and supported by a consortium of researchers with funding from the Agency for … The CAHPS Health Plan Survey consists of over 40 items that ask the respondent to rate their experiences … For more information about the survey, visit the CAHPS website .

140. Section 1: About the CAHPS Ambulatory Care Improvement Guide | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
     February 01, 2020 - What are CAHPS surveys? … All CAHPS surveys are standardized, which means that results can be compared by survey users across the … What Surveys Are Addressed by This Guide? … for Quality Assurance, health plans must submit the results of a modified version of the commercial questionnaire … ) or other CAHPS surveys.