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121. About SOPS | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/sops/about/index.html
     November 01, 2023 - Developing SOPS surveys, supplemental item sets, and informational materials about SOPS survey administration … Survey on Patient Safety Culture Users of SOPS surveys have the option of incorporating additional … questions, known as supplemental item sets, to customize their questionnaires. … How Are SOPS Surveys Used? … AHRQ established the SOPS Databases as central repositories for survey data from each of the SOPS surveys

122. Major Health Plan Quality Measurement Sets | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
     December 01, 2022 - Also, an NCQA-approved external survey organization must administer the CAHPS survey when it is part … CAHPS ® Health Plan Survey CAHPS refers to a family of standardized surveys that can be used to gather … The surveys are developed and supported by a consortium of researchers with funding from the Agency for … The CAHPS Health Plan Survey consists of over 40 items that ask the respondent to rate their experiences … For more information about the survey, visit the CAHPS website .

123. Workplace Safety Supplemental Item Set for Nursing Home SOPS  | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/sops/surveys/nursing-home/supplemental-items/workplace-safety.html
     November 01, 2023 - More topics in this section SOPS® About SOPS SOPS Surveys … Mark Linzer's Mini-Z 2.0 survey tool . … No reordering of survey items. … The supplemental item set for this report displays results of 48 nursing homes with nearly 2,500 respondents … https://www.ahrq.gov/sops/surveys/nursing-home/supplemental-items/workplace-safety.html

124. Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
     January 01, 2017 - not used for closed-ended questions with scaled responses because it is not clear which question a respondent … Second, survey respondents were invited to comment on the open-ended questions after completing the … survey. … to the Elicitation Protocol differ from respondents to the closed-ended questions? … How do respondents to the Elicitation Protocol differ from respondents to the closed-ended questions?

125. Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
     January 01, 2017 - The suite of ambulatory care surveys has expanded to include not only the Health Plan Survey, which is … The Elicitation Protocol is a structured series of five open-ended questions that prompt survey respondents … CAHPS surveys. … So, this has implications for a Web survey in that you'd want to give respondents ample space to respond … They inform the respondent of the survey and its purpose, they let them know how the survey's going

126. SOPS Additional Resources | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/sops/resources/index.html
     November 01, 2023 - Learn about data entry and analysis tools that use Microsoft ® Excel ® to assist with entering survey … The tools create tables and graphs to display survey results. … To request one of the tools, email DatabasesOnSafetyCulture@westat.com  and specify which survey tool … culture; analyses linking the survey to outcome data; analyses linking composite measures with site … and/or respondent characteristics; reviews of instruments or studies; and international studies.

127. CAHPS Hospice Survey | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/surveys-guidance/hospice/index.html
     December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … documentation for survey administration, please visit CMS's website for the Hospice Survey . … Survey in 2015. … https://www.ahrq.gov/cahps/surveys-guidance/hospice/index.html   Back

128. CAHPS Clinician & Group Child Survey 3.0 (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
     August 01, 2015 - Survey users may change “provider” to “doctor” throughout the questionnaire. … For guidance, please see Preparing a Questionnaire Using the CAHPS Clinician & Group Survey. … File name: child-eng-cg30-2353a.docx Last updated: August 1, 2015 https://www.ahrq.gov/cahps/surveys-guidance … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … CAHPS® Clinician & Group Survey Instructions for Front Cover Instructions for Format of Questionnaire

129. CAHPS® Guidelines for Translating CAHPS Surveys (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/resources/Guidelines_Translation.pdf
     November 13, 2006 - CAHPS® Guidelines for Translating CAHPS Surveys Updated 11/13/06 1 Guidelines for Translating … , the CAHPS In-Center Hemodialysis Survey, the CAHPS Clinician & Group Survey, and various supplemental … item sets for these surveys. … socio-demographic characteristics of the target population (e.g., whether the sample includes elderly respondents … , non-elderly adults, or minors; average educational level or socioeconomic status of the target respondents

130. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
     December 01, 2022 - MEPS comprises three component surveys: the Household Component (HC), the Medical Provider Component … and Preventive Care section, the Diabetes Care Survey (DCS) and the supplemental surveys. … in 2000 to an interviewer-administered questionnaire starting in 2001. … comparable measures of disability to use with existing data of surveys included in the NHQDR. … variables used in the 2019 NHQDR and forward were defined by following the methodology of the American Community

131. The CAHPS Program | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/about-cahps/cahps-program/index.html
     April 01, 2023 - Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … on the various uses of survey data. … Refinements to existing surveys and item sets. … Survey methods research, including efforts to improve the effectiveness of survey administration methods … Resources to support the implementation of a survey project, the public reporting of survey results,

132. Supplemental Items for Hospital SOPS | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/sops/surveys/hospital/supplemental-items/index.html
     November 01, 2021 - More topics in this section SOPS® About SOPS SOPS Surveys … Users Contact SOPS Supplemental Items for Hospital SOPS All SOPS ® surveys … optional supplemental items that users may add to assess content in areas not included in the core questionnaire … No reordering of survey items. … https://www.ahrq.gov/sops/surveys/hospital/supplemental-items/index.html  

133. CAHPS In-Center Hemodialysis Survey | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/surveys-guidance/ich/index.html
     November 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … How To Get the CAHPS In-Center Hemodialysis Survey and Administrative Guidance To access this survey … Quality Measures from the CAHPS In-Center Hemodialysis Survey The In-Center Hemodialysis Survey produces … https://www.ahrq.gov/cahps/surveys-guidance/ich/index.html   Back to

134. Medicare Version of the Health Plan Survey | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/surveys-guidance/hp/about/Medicares-CAHPS-HP-Survey.html
     December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … No documentation for this survey is available on the AHRQ website. … The results from the Medicare CAHPS surveys are published in the Medicare & You handbook and in the … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/Medicares-CAHPS-HP-Survey.html  

135. Medical Office Survey on Patient Safety Culture: 2018 User Database Report Part I Executive Summary (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/2018mosopsdatabasereport-execsumm.pdf
     April 01, 2018 - Surveys on Patient Safety Culture Executive Summary 2018 Medical Offices Survey Database Report … of Strength and Potential Areas for Improvement Areas of Strength Teamwork Within Units 86% of respondents … reported that they work well together as a team Patient Care Tracking/Followup 86% of respondents … monitoring are followed up with Areas for Potential Improvement Work Pressure and Pace 46% of respondents … year in their current medical office reported the highest average percent positive 76% positive Respondents

136. CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
     November 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … CMS's Use of the Adult Hospital Survey CMS uses the results of this survey in two ways: Public reporting … Learn more about the development of the CAHPS Adult Hospital Survey . 1.  … https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html  

137. CAHPS Clinician and Group Survey 3.0 Measures | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
     September 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … American Indian Cancer Care Clinician & Group Using CAHPS Clinician & Group Survey … Data Survey Measures Development Dental Plan Emergency Department … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html  

138. CAHPS for Merit-Based Incentive Payment System (MIPS) Survey | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
     July 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … The CAHPS for MIPS Survey is a version of the CAHPS Clinician & Group Survey for group practices … Because the CAHPS for MIPS Survey adds items to the core CAHPS Clinician & Group Survey, it generates … https://www.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html   Back

139. Data Collection Instruments and Analysis | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/evidencenow/projects/heart-health/research-results/research/collection.html
     March 01, 2021 - The primary data consistently collected across the cooperatives were surveys—a survey of each participating … and infrastructure and 15 items from the Change Process Capability Questionnaire (CPCQ) for all cooperatives … to complete the survey, even at baseline Having the PFs complete the surveys in-person, walking … taking the survey PFs handed out the survey at a staff meeting, and collected them. … The respondents included practice leaders, practice staff, and practice facilitators. 

140. CAHPS Outpatient and Ambulatory Surgery Survey | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/surveys-guidance/oas/index.html
     November 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … OAS Survey in January 2016. … This process included: Reviewing surveys submitted as a result of a public call for measures. … https://www.ahrq.gov/cahps/surveys-guidance/oas/index.html   Back to