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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/measures-child-hcahps-909.pdf
March 20, 2017 - Available for the Child Hospital
Survey:
Questionnaires
• CAHPS Child Hospital Survey: Overview … of the Questionnaire
• CAHPS Child Hospital Survey 1.0
(English and Spanish)
Survey Administration … Available for all CAHPS surveys:
• Analyzing CAHPS Survey Data: Free
programs for analyzing the … Types of Measures
Like all CAHPS surveys, the CAHPS Child Hospital Survey generates three types of … Cognitive testing with parents indicated that the use of these groupings made
it easier for respondents
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.pdf
February 10, 2009 - CAHPS Dental Plan Survey
CAHPS® Dental Plan Survey
Version: Adult
Language: English
For assistance … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … instructions (see next page)
and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help
sponsors and vendors distinguish among questionnaire … CAHPS® Dental Plan Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
Survey
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Infographic.pdf
January 01, 2020 - 2020 SOPS Medical Office Database Report Executive Summary Overview Infographic
Surveys on Patient … Safety Culture (TM)
Findings from the 2020 Surveys on Patient Safety Culture (SOPS)
Medical Office … Database
The SOPS Medical Office Survey assesses provider and staff perceptions of their organization's … The survey assesses 10 areas, or composite measures, of patient safety culture. … Overall Patient Safety Rating
Average respondent ratings of their medical office on patient safety
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
October 01, 2020 - CAHPS Health Plan Survey Child Medicaid Survey 5.1
CAHPS Health Plan Survey
Version: Child Medicaid … Learn
more at https://www.ahrq.gov/cahps/surveys-guidance/hp/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys-
guidance/item-sets … /hp/index.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.doc
February 10, 2009 - CAHPS Dental Plan Survey
CAHPS® Dental Plan Survey
Version:
Adult
Language: English
For assistance … You may choose to answer this survey or not. … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire
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pcmh.ahrq.gov/cahps/consumer-reporting/measures/index.html
September 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … , which reflect respondents’ ratings on a scale of 0 to 10; and single-item measures. … Measures From the CAHPS Ambulatory Care Surveys
CAHPS Health Plan Survey Measures (versions 5.0) … Care Survey Measures
CAHPS Dental Plan Survey Measures
Experience of Care and Health Outcomes (ECHO
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
March 04, 2009 - CAHPS American Indian Survey
CAHPS American Indian Survey Adult Questionnaire
CAHPS® American … Indian Survey
Version: Adult
Language: English
For assistance with this survey, please contact the … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
September 01, 2010 - testing (English and Spanish): In August 2010,
the CAHPS Team conducted cognitive testing of draft
PCMH questionnaires … The draft PCMH questionnaires will
be revised as needed based on the findings from the cognitive
interviews.This … The PCMH Survey begins with the CAHPS Clinician &
Group Survey core questionnaire then adds supplemental … Additional CAHPS Survey Resources
Several free resources to support CAHPS surveys are available
from … and Reporting Kit that explains how to prepare and field
a CAHPS questionnaire, analyze the results
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - Questionnaires
• CAHPS Clinician & Group Survey:
Overview of the Questionnaires
• Clinician & Group … Administration Guidelines
• Preparing a Questionnaire Using the
CAHPS Clinician & Group Survey … When the team conducted the survey in
2015, roughly a third of respondents who saw any kind of comparative … The questions are purposely designed to lead the respondent through
the telling of his or her “story … confidentiality of respondents.
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pcmh.ahrq.gov/news/newsroom/case-studies/202303.html
October 01, 2023 - Newsletter
Events
University of Georgia Health Center Relies on AHRQ Survey … All survey participants were asked to provide an overall patient safety rating for their area and to … To address concerns from 67 percent of the respondents who stated that it was difficult to voice concerns … Case Studies
Impact Case Study Identifier:
2023-03
AHRQ Product(s):
Surveys … Education: Curriculum,
Medical Errors,
Outcomes,
Patient Safety,
Quality of Care,
Surveys
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/healthitpatientsafetyitemset-hospitals-pilottestreport.pdf
March 01, 2018 - Respondent Staff Position
Staff Position
Pilot Hospital
Respondents
Nursing Staff Number Percent … Respondent Unit/Work Area
Unit/Work Area
Pilot Hospital
Respondents
Number Percent
Many different … Respondent Unit/Work Area, continued
Unit/Work Area
Pilot Hospital
Respondents
Support Services … Respondent Tenure in Work Area
Tenure
Pilot Hospital
Respondents
Tenure With Current Hospital … That is, an average
of about 72 percent of the respondents responded positively on the survey items
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt1-transition-updated.pdf
June 01, 2022 - One survey item had
the same score on both surveys. … The final HSOPS 2.0 includes:
• Two single-item measures:
– One survey item that asks respondents … – One survey item that asks respondents to provide an overall rating on patient safety
for their … Percent positive scores reflect
the percentage of respondents who answered positively to a survey item … , can affect respondents’ answers and survey
scores.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
November 01, 2023 - /surveys-guidance/helpful-resources/modifying/index.html
http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources … Anticipated Engagement by Respondents
Users of this item set are likely to find a high level of respondent … In
field testing of the Child Hospital Narrative Item Set, approximately two-thirds of
survey respondents … Anticipated Length of Comments
In experimental testing, the average narrative written by survey respondents … confidentiality of respondents.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/2016/mosurvey2016pt1.pdf
January 01, 2016 - Some medical offices used a paper-only survey,
others used Web-only surveys, and others used a combination … number of respondents per medical office (range: 3 to 392) 16
Average number of surveys administered … Step 2: Communicate and Discuss the Survey Results
Common complaints among survey respondents are that … It excludes surveys that were returned blank
on all nondemographic survey items, or deleted during data … cleaning, but includes surveys where
at least one nondemographic survey item was answered.
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pcmh.ahrq.gov/cahps/surveys-guidance/helpful-resources/resources/cahpsGuidelines_Translation.html
March 01, 2016 - and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data
Modifying and Naming CAHPS Surveys
Translating Surveys … Socio-demographic characteristics of the target population (e.g., whether the sample includes elderly respondents … , non-elderly adults, or minors; average educational level or socioeconomic status of the target respondents … Using the Surveys
Planning a Survey Project
Hiring a Vendor
Managing a Survey Project
Modifying
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-span-651b.doc
September 01, 2011 - CAHPS Nursing Home Survey: Long-Term Resident Survey
CAHPS Nursing Home Survey – Long-Stay Resident … for Vendors
· The scripts provided in this document use the questions from the CAHPS Nursing Home Survey … aware that you may need approval from an Institutional Review Board (IRB) in order to conduct this survey … Conventions Used in This Document
· Survey instructions intended for interviewers appear in [UPPERCASE … Introductory Script and Questions
[AFTER LOCATING RESIDENT, INTRODUCE SELF & BRIEFLY INTRODUCE SURVEY
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pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
November 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys … Children with Chronic Conditions
People with Mobility Impairments
Using CAHPS Surveys … The item set can be added to the CAHPS Child Hospital Survey . … Like the core items, these supplemental questions prompt respondents to consider the child’s most recent … Anticipated engagement by respondents.
Anticipated response time.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-sp20-1451b.pdf
January 25, 2012 - CAHPS Surgical Care Survey Spanish
CAHPS® Surgical Care Survey
Version: 2.0
Population: Adult
Language … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … instructions (see next page)
and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help
sponsors and vendors distinguish among questionnaire … CAHPS® Surgical Care Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
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pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys … Children with Chronic Conditions
People with Mobility Impairments
Using CAHPS Surveys … This survey was an abbreviated version of the Child HCAHPS Survey followed by six open-ended items. … To ensure that respondents understand and interpret the items as intended, the team conducted cognitive … testing of the items in English and Spanish, with an emphasis on recruiting respondents with limited
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pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html
November 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys … Children with Chronic Conditions
People with Mobility Impairments
Using CAHPS Surveys … In August 2010, the CAHPS team conducted cognitive testing of draft questionnaires that incorporated … The team revised the draft questionnaires based on the findings from the cognitive interviews. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html