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  1. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/measures-child-hcahps-909.pdf
    March 20, 2017 - Available for the Child Hospital Survey: Questionnaires • CAHPS Child Hospital Survey: Overview … of the Questionnaire • CAHPS Child Hospital Survey 1.0 (English and Spanish) Survey Administration … Available for all CAHPS surveys: • Analyzing CAHPS Survey Data: Free programs for analyzing the … Types of Measures Like all CAHPS surveys, the CAHPS Child Hospital Survey generates three types of … Cognitive testing with parents indicated that the use of these groupings made it easier for respondents
  2. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.pdf
    February 10, 2009 - CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Version: Adult Language: English For assistance … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS® Dental Plan Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey
  3. pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Infographic.pdf
    January 01, 2020 - 2020 SOPS Medical Office Database Report Executive Summary Overview Infographic Surveys on Patient … Safety Culture (TM) Findings from the 2020 Surveys on Patient Safety Culture (SOPS) Medical Office … Database The SOPS Medical Office Survey assesses provider and staff perceptions of their organization's … The survey assesses 10 areas, or composite measures, of patient safety culture. … Overall Patient Safety Rating Average respondent ratings of their medical office on patient safety
  4. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
    October 01, 2020 - CAHPS Health Plan Survey Child Medicaid Survey 5.1 CAHPS Health Plan Survey Version: Child Medicaid … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/hp/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys- guidance/item-sets … /hp/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html
  5. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.doc
    February 10, 2009 - CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Version: Adult Language: English For assistance … You may choose to answer this survey or not. … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire
  6. pcmh.ahrq.gov/cahps/consumer-reporting/measures/index.html
    September 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … , which reflect respondents’ ratings on a scale of 0 to 10; and single-item measures. … Measures From the CAHPS Ambulatory Care Surveys CAHPS Health Plan Survey Measures (versions 5.0) … Care Survey Measures CAHPS Dental Plan Survey Measures Experience of Care and Health Outcomes (ECHO
  7. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
    March 04, 2009 - CAHPS American Indian Survey CAHPS American Indian Survey Adult Questionnaire CAHPS® American … Indian Survey Version: Adult Language: English For assistance with this survey, please contact the … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire
  8. PCMH Fact Sheet (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
    September 01, 2010 - testing (English and Spanish): In August 2010, the CAHPS Team conducted cognitive testing of draft PCMH questionnaires … The draft PCMH questionnaires will be revised as needed based on the findings from the cognitive interviews.This … The PCMH Survey begins with the CAHPS Clinician & Group Survey core questionnaire then adds supplemental … Additional CAHPS Survey Resources Several free resources to support CAHPS surveys are available from … and Reporting Kit that explains how to prepare and field a CAHPS questionnaire, analyze the results
  9. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
    April 24, 2018 - Questionnaires • CAHPS Clinician & Group Survey: Overview of the Questionnaires • Clinician & Group … Administration Guidelines • Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … When the team conducted the survey in 2015, roughly a third of respondents who saw any kind of comparative … The questions are purposely designed to lead the respondent through the telling of his or her “story … confidentiality of respondents.
  10. pcmh.ahrq.gov/news/newsroom/case-studies/202303.html
    October 01, 2023 - Newsletter Events University of Georgia Health Center Relies on AHRQ Survey … All survey participants were asked to provide an overall patient safety rating for their area and to … To address concerns from 67 percent of the respondents who stated that it was difficult to voice concerns … Case Studies Impact Case Study Identifier: 2023-03 AHRQ Product(s): Surveys … Education: Curriculum, Medical Errors, Outcomes, Patient Safety, Quality of Care, Surveys
  11. pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/healthitpatientsafetyitemset-hospitals-pilottestreport.pdf
    March 01, 2018 - Respondent Staff Position Staff Position Pilot Hospital Respondents Nursing Staff Number Percent … Respondent Unit/Work Area Unit/Work Area Pilot Hospital Respondents Number Percent Many different … Respondent Unit/Work Area, continued Unit/Work Area Pilot Hospital Respondents Support Services … Respondent Tenure in Work Area Tenure Pilot Hospital Respondents Tenure With Current Hospital … That is, an average of about 72 percent of the respondents responded positively on the survey items
  12. pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt1-transition-updated.pdf
    June 01, 2022 - One survey item had the same score on both surveys. … The final HSOPS 2.0 includes: • Two single-item measures: – One survey item that asks respondents … – One survey item that asks respondents to provide an overall rating on patient safety for their … Percent positive scores reflect the percentage of respondents who answered positively to a survey item … , can affect respondents’ answers and survey scores.
  13. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
    November 01, 2023 - /surveys-guidance/helpful-resources/modifying/index.html http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources … Anticipated Engagement by Respondents Users of this item set are likely to find a high level of respondent … In field testing of the Child Hospital Narrative Item Set, approximately two-thirds of survey respondents … Anticipated Length of Comments In experimental testing, the average narrative written by survey respondents … confidentiality of respondents.
  14. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/2016/mosurvey2016pt1.pdf
    January 01, 2016 - Some medical offices used a paper-only survey, others used Web-only surveys, and others used a combination … number of respondents per medical office (range: 3 to 392) 16 Average number of surveys administered … Step 2: Communicate and Discuss the Survey Results Common complaints among survey respondents are that … It excludes surveys that were returned blank on all nondemographic survey items, or deleted during data … cleaning, but includes surveys where at least one nondemographic survey item was answered.
  15. pcmh.ahrq.gov/cahps/surveys-guidance/helpful-resources/resources/cahpsGuidelines_Translation.html
    March 01, 2016 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Socio-demographic characteristics of the target population (e.g., whether the sample includes elderly respondents … , non-elderly adults, or minors; average educational level or socioeconomic status of the target respondents … Using the Surveys Planning a Survey Project Hiring a Vendor Managing a Survey Project Modifying
  16. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-span-651b.doc
    September 01, 2011 - CAHPS Nursing Home Survey: Long-Term Resident Survey CAHPS Nursing Home Survey – Long-Stay Resident … for Vendors · The scripts provided in this document use the questions from the CAHPS Nursing Home Survey … aware that you may need approval from an Institutional Review Board (IRB) in order to conduct this survey … Conventions Used in This Document · Survey instructions intended for interviewers appear in [UPPERCASE … Introductory Script and Questions [AFTER LOCATING RESIDENT, INTRODUCE SELF & BRIEFLY INTRODUCE SURVEY
  17. pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
    November 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … The item set can be added to the CAHPS Child Hospital Survey . … Like the core items, these supplemental questions prompt respondents to consider the child’s most recent … Anticipated engagement by respondents. Anticipated response time.
  18. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-sp20-1451b.pdf
    January 25, 2012 - CAHPS Surgical Care Survey Spanish CAHPS® Surgical Care Survey Version: 2.0 Population: Adult Language … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS® Surgical Care Survey Instructions for Front Cover Instructions for Format of Questionnaire
  19. pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
    December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … This survey was an abbreviated version of the Child HCAHPS Survey followed by six open-ended items. … To ensure that respondents understand and interpret the items as intended, the team conducted cognitive … testing of the items in English and Spanish, with an emphasis on recruiting respondents with limited
  20. pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html
    November 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … In August 2010, the CAHPS team conducted cognitive testing of draft questionnaires that incorporated … The team revised the draft questionnaires based on the findings from the cognitive interviews. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html

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