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361. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
     March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Improving CG-CAHPS in … & Chief Experience Officer “Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey … best practices “win/wins” Silos and blaming Indicators chosen reflect work of the team Blaming the survey … leader buy-in and support  Physician partnership Lessons learned and take-home points  Know your survey

362. Patient Safety Awareness Week 2024 | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/patient-safety/news-events/psaw-2024/index.html
     March 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … This year, AHRQ features the launch of TeamSTEPPS 3.0, the latest in teamwork optimization; the Surveys … Surveys on Patient Safety Culture Program AHRQ's Surveys on Patient Safety Culture (SOPS) Program … Supplemental item sets can be added to the SOPS Hospital and Nursing Home Surveys to assess workplace

363. Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
     January 01, 2019 - Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … the Agency for Healthcare Research and Quality Updated January 2019 https://www.ahrq.gov/sops/surveys … The tools include surveys to fill out before and after a patient’s stay as well as specific resources … The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys

364. Ambulatory Care | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/patient-safety/settings/ambulatory/tools.html
     February 01, 2018 - Ambulatory Surgery Center (ASC) Survey on Patient Safety Culture is a survey in the suite of AHRQ Surveys … The survey, designed specifically for ASC staff, asks for opinions about the culture of patient safety … The survey can raise staff awareness about patient safety, assess the status of patient safety culture … The CAHPS ® Clinician & Group Survey  assesses patients' experiences with health care providers and … Survey results can be used to improve care and equip consumers with information to choose providers.

365. AHRQ Views Blog: Helping Healthcare Systems Reduce Carbon Pollution | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/news/newsletters/e-newsletter/835.html
     October 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Register Now for Nov. 7 Webinar on Understanding AHRQ’s Surveys on Patient Safety Culture . … The study, published in JMIR Aging , reported on a survey of “health IT maturity,” in how advanced nursing … Of the 719 nursing homes around the country that responded to the survey, researchers found that the … ET on how AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) ask healthcare providers and staff about

366. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (Webcast) | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/news-and-events/events/webinar-100318.html
     November 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Designed to be used with the CAHPS Clinician & Group Survey or on its own, the Narrative Elicitation … CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment

367. Slide 1
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/rodriguez/rodriguez.pptx
     September 05, 2012 - 8.5 8.9 32.3 27.6 5.7 5.1 6.1 Using a combination of new items and items drawn from existing surveys … openness, organizational learning processes, and adaptive reserve) and included a single item to measure respondents … Patient Survey Respondent Characteristics: Education and Language (n=907) 16 8th grade or less … to diabetes care management were concentrated in the five intervention sites Only one control clinic respondent … across diverse CHC organizations serving different ethnic communities and link with patient experience surveys

368. HHS Announces Nov. 14 Listening Session on Protecting the Safety of Patients and Healthcare Workers | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/news/newsletters/e-newsletter/836.html
     October 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #544, Number and Percentage of the … The AHRQ Data Tools provide comparative data from selected CAHPS surveys, including top box scores, percentiles … The CAHPS Analysis Program is written for SAS (version 6.0 or later) that allows survey users to conduct … The “Your CAHPS Survey” tool enables users to assemble a customized survey instrument to meet their needs

369. Describe the Source of Data for Health Care Quality Scores | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/talkingquality/translate/labels/describe-source.html
     November 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … If the information came from a survey, who was surveyed and when, who collected the data, and how many … surveys were collected. … At times, you may need to add a specific sentence such as “Source of Data: A standardized survey of a … For example: “300 patients discharged from the hospital in the last 60 days answered a survey question

370. Data Resources | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/data/resources/index.html
     April 28, 2024 - formerly known as the National CAHPS Benchmarking Database) is the repository for data from selected CAHPS surveys … The primary purpose of the CAHPS Database is to facilitate comparisons of CAHPS survey results by and … among survey users. … To support the use of CAHPS survey results, the CAHPS Database offers products and services that include … Participation in the CAHPS Database is free and open to all survey users. 

371. AHRQ Practice Facilitation Training Modules | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/index.html
     April 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Practice Assessment and Surveys . Standardized Quality Measures . … Practice Assessments and Surveys – Learn how to administer a practice assessment, create surveys, and … use survey results to generate improvement ideas and measure progress. … Access additional resources and a table of contents for Practice Assessments and Surveys.  

372. The CAHPS Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
     March 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … providers seeking to improve their performance in the domains of patient experience measured by CAHPS surveys … Analyze the results of CAHPS surveys and other forms of patient feedback to identify strengths and weaknesses

373. Nursing-Home-Discharged-Resident-Span-653B (doc file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-span-653b.doc
     September 01, 2011 - M:\8486\8486.01.02.30\CAHPS KIT Surveys\Spanish\Nursing Home\1653b_Discharged_Resident to WP 8.24.11. … doc - 2/2/2018 - 12:17 PM - lt CAHPS® Nursing Home Survey Version: Discharged Resident Instrument Language … : Spanish For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1 … · Include this text regarding the confidentiality of survey responses: Su privacidad está protegida … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates

374. Register Now: July 25 Webinar by National Action Alliance Will Address Involving Patients and Families in Safety | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/news/newsletters/e-newsletter/872.html
     July 01, 2023 - Survey Finds That Many Patients Take Antibiotics Without a Prescription . … Survey Finds That Many Patients Take Antibiotics Without a Prescription More than two-fifths of 564 … patients responding to a survey said they had taken antibiotics without a prescription, according to … The survey, conducted in 2020-21 at eight Texas healthcare facilities, found that 43.6 percent of respondents … Respondents reported obtaining antibiotics from friends or relatives (22.3 percent), purchasing them

375. Improving Value and Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental Item Sets (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
     May 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … Suggestions for resources you would like added to the list, questions about the survey, or requests … /value-efficiency.html https://www.ahrq.gov/sops/surveys/hospital/index.html https://www.ahrq.gov/sops … /surveys/medical-office/index.html mailto:SafetyCultureSurveys@westat.com SOPS Value and Efficiency … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys 3.

376. Implementation Guide for AHRQ's Making Informed Consent an Informed Choice - Training Modules (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
     January 01, 2017 - informed consent practice in your hospital can help you track your progress (e.g., chart audits, surveys … , the Patient Survey). … • Coordinate initiative with accreditation surveys. … Timing of administration: The baseline survey should be administered to patients before an intervention … Timing of administration: The baseline survey should be administered to patients before an intervention

377. 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook Infographic (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022_chartbook_infographic.pdf
     January 01, 2022 - 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook Infographic 2022 Health Plan Survey … plan based on the 2022 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey … Highest Scoring Measure How Well Doctors Communicate 81 percent of CHIP respondents indicated … Lowest Scoring Measure Getting Needed Care 52 percent of Adult Medicaid respondents indicated that … /wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf For more information on the CAHPS Health Plan Survey

378. Data Resources | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/data/resources/index.html?page=4
     All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys on Patient Safety Culture™ (SOPS™): Community Pharmacy Database AHRQ established the Surveys … on Patient Safety Culture™ (SOPS™) Databases as central repositories for survey data from each of the … SOPS surveys. … Healthcare organizations that administer one of the AHRQ patient safety culture surveys can voluntarily

379. Use of "Roll-ups" to Report CAHPS Survey Results and Other Quality Measures (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/use-roll-ups-20111001-transcript.pdf
     July 10, 2011 - Use of "Roll-ups" to Report CAHPS Survey Results and Other Quality Measures Transcript release date … 10/1/11 www.talkingquality.ahrq.gov Use of “Roll-ups” to Report CAHPS Survey Results and Other … http://www.talkingquality.ahrq.gov/ Podcast: Use of “Roll-ups” to Report CAHPS Survey Results and Other … thinking about composites, it’s worth thinking about composites ahead of time when you’re designing a survey … items, but ones that are fundamental in your designing the set of measures or designing the survey.

380. Scoring Different Kinds of Health Care Quality Measures | Agency for Healthcare Research and Quality
     patientregistry.ahrq.gov/talkingquality/translate/scores/scoring.html
     June 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Patient-Level “Yes or No” A “yes or no” question is not as simple when it is a response to a survey … The CAHPS Clinician & Group Survey, for example, has many questions whose response options are “always … the categories is equal (e.g., years of education), which is not necessarily true for responses to survey … An alternative approach is to present the percentage of respondents who gave each of the answers.