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patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-Hospitals-2022-1215-SPANISH-508.pdf
January 01, 2022 - Development, Pilot Study, and Psychometric
Analysis of the AHRQ Surveys on Patient Safety Culture™ … Mark Linzer’s Mini-Z 2.0 survey tool (https://www.professionalworklife.com/mini-z-
survey). … hospital/index.html
https://www.ahrq.gov/sops/databases/hospital/index.html
https://www.ahrq.gov/sops/surveys … /workplace-safety.html
https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2 … -users-guide.pdf
https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2
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patientregistry.ahrq.gov/sops/webcasts.html
February 01, 2024 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … An Overview of the SOPS Surveys for New Users (Webcast) (November 1, 2023)
SOPS Medical Office … Survey: What You Need to Know (Webcast) (July 19, 2023)
SOPS Ambulatory Surgery Center Survey: What … : A Primer for New Users (Webcast) (November 7, 2022)
SOPS Nursing Home Survey: What You Need To Know … Supplemental Items for Medical Offices (June 2, 2021)
How To Use the AHRQ SOPS Ambulatory Surgery Center Survey
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-closing.pdf
January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Closing
Q&A
?
?
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-closing.pdf
January 26, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Closing
Questions & Answers
How to Ask
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patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
February 01, 2020 - and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … and business outcomes, make a compelling case for improving patient experience as measured by CAHPS surveys … These surveys are conducted annually with results reported publicly on the Medicare Plan Finder website … Examining the role of patient experience surveys in measuring health care quality. … The use of patient satisfaction surveys and alternate coding procedures to predict malpractice risk.
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patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
March 01, 2023 - and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … The strategies are intended to address the various topics covered by CAHPS surveys of ambulatory care … Appendix 6a provides a crosswalk of these topics and the measures derived from different CAHPS surveys … survey. … 2017)
Domains for Patient Experience
Clinician & Group Survey 3.0
CAHPS Surveys for Accountable
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patientregistry.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/measures.html
May 01, 2017 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … Children with Chronic Conditions
People with Mobility Impairments
Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/measures.html
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
April 01, 2016 - Safety attitudes questionnaire
b. AHRQ Hospital Survey on Patient Safety Culture
c. … Employee engagement surveys
Board minutes or reports related to quality and safety
a. … Were the results of the most recent safety and culture surveys distributed?
b. … Inconsistent/Unsure – This means the respondents are unsure about this question or the respondents indicate … No – This means the respondents have answered negatively about this question.
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patientregistry.ahrq.gov/sdoh/data-analytics.html
July 01, 2022 - The Medical Expenditure Panel Survey (MEPS)
The Medical Expenditure Panel Survey (MEPS) , which … began in 1996, is a set of large-scale surveys of families and individuals, their medical providers ( … Individual-level SDOH variables that can be studied in the MEPS household survey datasets include: … To enhance the ability to study SDOH, AHRQ is fielding a self-administered questionnaire (SAQ) that will … ask adult respondents additional questions related to food insecurity, housing security, transportation
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patientregistry.ahrq.gov/cahps/bibliography/index.html?page=2
January 01, 2024 - Adjustment of patient experience surveys for how people respond. … Which subject lines and messages improve response to e-mail invitations to web surveys?. … Survey Practice. 2019 Jul , 12(1). … Survey Practice. 2019 Jul , 12(1): 1-26. … Patient experience in primary care: a systematic review of CG-CAHPS Surveys.
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patientregistry.ahrq.gov/news/newsroom/case-studies/202004.html
July 01, 2020 - measure employees' perceptions of patient safety within the health system, ChristianaCare also uses AHRQ surveys … The health system conducts the Hospital Survey on Patient Safety Culture and Medical Office Survey on … "The AHRQ surveys allow us to gain a perception of our caregivers in relation to a culture of safety … safety survey user guide. … on Patient Safety Culture,
Medical Office Survey on Patient Safety,
TeamSTEPPS®,
Surveys
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/cahps-data-research-abstract-form.pdf
January 01, 2024 - Survey Chartbook, CAHPS Child Hospital Survey
Chartbook, or CAHPS Home & Community Based Services Chartbook … January 2024 2
Methodology [Specify measures and proposed analyses, including level of analysis, i.e., respondent … Type Survey Population and Version
Database
Years
Available
Survey
Administration
Periods … Please note the survey versions may be different. … Please note the survey versions may be different.
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patientregistry.ahrq.gov/cahps/quality-improvement/index.html
October 01, 2023 - Learn more:
Using CAHPS Clinician & Group Survey Data .
Using CAHPS Health Plan Survey Data . … Analyze the results of CAHPS surveys to identify strengths and weaknesses. … In 2020, these researchers joined with other subject matter experts and survey stakeholders at AHRQ's … Strategies for Improving CAHPS Health Plan Survey Scores . … Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores .
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/survey-codebook-post-intervention.pdf
August 23, 2018 - Follow-up Practice Survey Codebook Including Core and Optional Items
Follow-up Practice Survey Codebook … contains optional items that at least one cooperative expressed intentions of collecting in follow-up survey … Once you have made your final decisions, please share your completed survey
instrument and codebook … In these
cases, surveys should be programmed such that each response category for a check all that apply … We suggest you designate an Office Manager or a Lead Clinician to complete this survey.
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patientregistry.ahrq.gov/cahps/bibliography/index.html?page=3
January 01, 2024 - Search Citations
Search by keyword or author name
Search
 
Surveys … Analysis
(185)
Health Information Technology (HIT)
(3)
Health Literacy
(6)
International Surveys … CAHPS Bibliography
Browse or search for publications about the development and use of CAHPS surveys … Effects of survey mode on Consumer Assessment of Healthcare Providers and Systems (CAHPS) hospice survey … Web-based patient experience surveys to enhance response rates: A Prospective Study.
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patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6a-openaccess.html
March 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … Table 6.A-1 shows aggregated results from surveys fielded in 2016.
Table 6.A-1. … How often respondents got needed care: Percent answering never or sometimes
2016 Adult 6-Month … Survey 3.0
2016 Child 6-Month Survey 3.0
2016 Adult 12/6-Month Survey 2.0
Getting timely appointments
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.pdf
June 06, 2018 - Ambulatory Procedure/Surgery Center Survey on Patient Safety
SOPS … , and
preparing and analyzing data, and producing reports, please read the Survey User’s Guide … Answer
only about the facility where you received this survey. … The survey will take about 10 minutes to complete. … Thank you for completing this survey.
4
Ambulatory Surgery Center Survey on Patient Safety
SECTION
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patientregistry.ahrq.gov/ncepcr/data-resources/index.html
January 01, 2024 - The CAHPS Clinician and Group surveys are used to evaluate patient experience in medical offices or … Patients are the best, or sometimes the only source of the information collected by the CAHPS surveys … Medical Expenditure Panel Survey
The Medical Expenditure Panel Survey (MEPS) is a nationally representative … Surveys on Patient Safety Culture
AHRQ’s Surveys on Patient Safety Culture (SOPS) Medical Office survey … The Medical Office SOPS survey also has two optional supplemental items sets for survey customization
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
January 01, 2017 - Severyn Group
www.ahrq.gov/cahps
Two Options for Administration
• As part of the Clinician & Group Survey … • To take advantage of the sampling frame for the survey
• To facilitate linking of narrative responses … • On its own
• To hear directly from specific groups of patients
• To obtain ongoing feedback when survey … 37
www.ahrq.gov/cahps
Invitation and Reminder Letters/Emails
• Standard recommendations:
• Let respondents … know how their comments are likely to
be used
• Reassure respondents that their comments will be
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patientregistry.ahrq.gov/news/newsletters/e-newsletter/901.html
February 01, 2024 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #554, Characteristics of Young Adults … Findings Available From 2024 Surveys on Patient Safety Culture® Medical Office Database
Results from … AHRQ’s Surveys on Patient Safety Culture® (SOPS®) Medical Office: 2024 User Database Report are now … vs. multispecialty, primary care specialty, specific specialty, ownership and geographic region) and respondent