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361. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
     March 01, 2020 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Experience Survey (QHP Enrollee Survey) that the Centers for Medicare & Medicaid Services (CMS) is using … This survey expands on the core Health Plan Survey to ask enrollees about— Access to interpreters when … satisfaction by members on several measures related to cultural competency, including: the percentage of respondents … American Community Survey Reports. United States Census Bureau; Aug 2013.

362. Patient Safety Tools | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
     June 01, 2022 - Hospitals that administer the patient safety culture survey can voluntarily submit their data to the … survey item. … Two appendixes report the average responses, which are broken down by hospital or respondent characteristics … description of the findings and four appendixes presenting data by nursing home characteristics and respondent … , AHRQ sponsored the development of the Pharmacy Survey on Patient Safety Culture .

363. Center for Financing, Access and Cost Trends (CFACT) | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cpi/centers/cfact/index.html
     January 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Oversees health sector surveys such as medical expenditure surveys; surveys of medical care providers … , employers and other sources of insurance coverage; and surveys of the use, cost, and financing of care … Directs and fosters statistical and methodological research on survey design, sampling and estimation

364. HCBS CAHPS Survey Database: What You Need to Know - INTRO (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-intro.pdf
     May 18, 2023 - HCBS CAHPS Survey Database: What You Need to Know - INTRO Participating in the 2022 CAHPS® Home and … Community-Based Services (HCBS CAHPS) Survey Database: What You Need to Know A Webcast Presented … Agency for Healthcare Research and Quality Home and Community-Based Services Initiative ►HCBS CAHPS Survey … Questions and Answers Participating in the 2022 CAHPS®Home and Community-Based Services (HCBS CAHPS) Survey

365. Data Sources for Health Care Quality Measures | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/talkingquality/measures/understand/index.html
     July 01, 2018 - Patient Surveys Survey instruments capture self-reported information from patients about their health … Surveys are typically administered to a sample of patients by mail, by telephone, or via the Internet … Well-established methods for survey design and administration. … Easy for consumers to understand and relate to survey results. … Challenges of Patient Surveys Cost of survey administration.

366. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/news/newsroom/case-studies/index.html?page=1
     September 01, 2021 - Simulation Dictionary (1) State Snapshots (1) Staying Active and Healthy With Blood Thinners (8) Surveys … Respiratory Conditions (5) Rural Health (6) Safety Net (2) Screening (4) Simulation (1) Surveys … on Patient Safety Culture, Medical Office Survey on Patient Safety, TeamSTEPPS®, Surveys on Patient … (s): Care Coordination, Emergency Department, Patient Experience, Patient Safety, Quality of Care, Surveys … on Patient Safety Culture, TeamSTEPPS®, Comprehensive Unit-based Safety Program (CUSP), Surveys on Patient

367. Communication is the most important leadership trait (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/leadership-communication.pdf
     January 01, 2018 - Through the survey results, we were able to identify the leadership traits most valued by physicians … the most important skill for healthcare Traits and Behaviors of Ideal Leader % of 2,011 total respondents … And when the survey dug into why physicians gave their leaders poor scores, the most common response … well, and only 40 percent of respondents said they’d describe that vision as personally inspiring. … Indeed, 14 percent of respondents cited being good at receiving communication from others as the single

368. CAHPS Cancer Care Supplemental Items (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
     November 28, 2016 - 2016 Page 1 Document No. 557a www.ahrq.gov/cahps Supplemental Items for the CAHPS® Cancer Care Survey … Population: Adult Language: English Users of the CAHPS® Cancer Survey are free to incorporate … These supplemental items can be inserted into any of the three versions of the Cancer Care Survey. … CAHPS® Cancer Care Survey Supplemental Items Population: Adult 11/4/2016 Page 2 Document No. 557a … 1 Yes 2 No → If No, go to #28 in core survey After core question 27 INF5.

369. 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook_infographic.pdf
     January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary CAHPS® 2018 Health Plan Survey Database … plan based on the 218 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey … cahpsdatabase.ahrq.gov/files/2018CAHPSHealthPlanChartbook.pdf For more information on the CAHPS Health Plan Survey … cahpsdatabase.ahrq.gov/HPSurveyGuidance.aspx https://www.ahrq.gov/index.html CAHPS® 2018 Health Plan Survey

370. Chsp-Accomplishments-Report-2021 (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/chsp/CHSP-accomplishments-report-2021.pdf
     January 01, 2021 - These surveys include the National Survey of Accountable Care Organizations, the American Hospital Association … By coupling sample selection across the three survey populations, the surveys included representatives … It had four survey populations: • Primary and multispecialty care physician practice respondents came … Practice Level Questionnaire. n.d.a. https://cpb-us-e1.wpmucdn.com/sites.dartmouth.edu/dist/3/2083/files … Systems Level Questionnaire. n.d.c. https://cpb-us-e1.wpmucdn.com/sites.dartmouth.edu/dist/3/2083/files

371. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
     March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Q&A Session “Strategies … for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores” A Webcast Presented by the AHRQ CAHPS … strategies used by two health plans to significantly improve their scores on the CAHPS Health Plan Survey … • Evaluation Survey • Please complete the evaluation survey. Your feedback is important to us.

372. Specific Tools To Support Change (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/g2_combo_specifictoolstosupportchange.pdf
     January 01, 2011 - In addition, the survey asks respondents about their willingness to recommend the facility: Question … cahps.ahrq.gov/surveys-guidance/hospital/about/index.html https://cahps.ahrq.gov/surveys-guidance/hospital … Short Survey Short surveys are intended to provide just enough simple and prompt feedback to indicate … /survey-and-cpoe-materials http://www.leapfroggroup.org/survey-materials/survey-and-cpoe-materials http … ://www.leapfroggroup.org/survey-materials/survey-and-cpoe-materials http://www.leapfroggroup.org/survey-materials

373. An Update on the CAHPS Patient Narrative Item Sets - Martino (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
     June 01, 2021 - Patient Narrative Item Sets - Martino UPDATED NARRATIVE ITEM SETS FOR THE CAHPS CLINICIAN & GROUP SURVEY … provider and how you get along. 11 Beta Version of the CG-CAHPS Narrative Item Set for the Visit 4.0 Survey … what, when and where of the event as well as how the experience felt to the patient Percentage of Respondents … Income Lower Income Middle Income Lower Income NEP Sites Control SitesNIS Sites Sample size (# of surveys … Perceived Quality Any Office Staff 17 UPDATED NARRATIVE ITEM SETS FOR THE CAHPS CLINICIAN & GROUP SURVEY

374. The CAHPS® Ambulatory Care Improvement Guide (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/cahps-improvement-guide.pdf
     January 01, 2016 - Guide PROJECT SUMMARY The CAHPS® Ambulatory Care Improvement Guide The Aim The CAHPS Health Plan Survey … and the CAHPS Clinician & Group Survey are widely used by health care providers, payers, and purchasers … Many organizations share the results of these surveys both privately and publicly to inform medical … many find the process of improving patients’ experiences with care to be challenging—in part because survey … Users of the Guide can also find over a dozen improvement strategies organized by CAHPS survey topics

375. Cuestionario sobre la de seguridad de los pacientes en los hospitales (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital_survey-spanish.pdf
     November 18, 2019 - Cuestionario sobre la de seguridad de los pacientes en los hospitales SOPSTM Hospital Survey Version … • For the survey items grouped according to the safety culture composites they are intended to … • To participate in the AHRQ Hospital Survey on Patient Safety Culture Comparative Database, the … o No changes to any of the survey item text and response options. … o No reordering of survey items.

376. SOPS Workplace Safety Supplemental Item Set for Nursing Homes (doc file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/Workplace-Safety-Supplemental-Item-Set-NursingHomes.docx
     January 01, 2023 - Item Set for Nursing Homes SOPS® Workplace Safety Supplemental Item Set for the SOPS Nursing Home Survey … : English Purpose: This supplemental item set was designed for use with the core SOPS® Nursing Home Survey … Placement: This supplemental item set should be added to the end of the SOPS Nursing Home Survey, after … Development, Pilot Study, and Psychometric Analysis of the AHRQ Surveys on Patient Safety Culture™ (SOPS … Mark Linzer’s Mini-Z 2.0 survey tool (https://www.professionalworklife.com/mini-z-survey).

377. AHRQ’s National Advisory Council Identifies Priority Areas for Quality Improvement | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/news/newsletters/e-newsletter/844.html
     December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Register for Jan. 11 Webcast on AHRQ’s Consumer Assessment of Healthcare Providers and Systems Surveys … how they build on current research in survey development and administration, and discuss how healthcare … organizations use survey results to improve patient experience. … ET on AHRQ’s new Surveys on Patient Safety Culture ™ (SOPS®) Workplace Safety Supplemental Item Set

378. SOPS Audio Podcasts | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/sops/events/podcasts.html
     May 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Contact SOPS SOPS Audio Podcasts Improving Response Rates on the AHRQ Surveys … on Patient Safety Culture Listen to brief audio interviews and messages about using the AHRQ Surveys … Information Summary This podcast will provide you with information on tips and tools to increase your survey … , Gloucester, Virginia Additional Information Tip Sheet: Improving Response Rates on the AHRQ Surveys

379. SOPS Workplace Safety Supplemental Items for Hospitals (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-Hospitals-2022-1215-ENGLISH_508.pdf
     January 01, 2022 - Development, Pilot Study, and Psychometric Analysis of the AHRQ Surveys on Patient Safety Culture™ ( … Mark Linzer’s Mini-Z 2.0 survey tool (https://www.professionalworklife.com/mini-z-survey). … hospital/index.html https://www.ahrq.gov/sops/databases/hospital/index.html https://www.ahrq.gov/sops/surveys … /workplace-safety.html https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2 … -users-guide.pdf https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2

380. Research Tools, Data, and Funding | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/health-literacy/research/index.html
     January 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … organizational health literacy are available for the CAHPS Clinician/Group, Hospital, and Health Plan surveys … Data AHRQ's Medical Expenditure Panel Survey (MEPS) collects data on health literate practices by providers … as reported in MEPS' household component's Self-Administered Questionnaire (SAQ) , which has been collected