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2521. Improving Health Information Technology (IT) Patient Safety: A Resource List for Users of the AHRQ Health Information Technology Supplemental Item Set (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/patient-safety-technology-resources.pdf
      May 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … AHRQ) Health Information Technology (IT) Patient Safety Supplemental Item Set for the SOPS Hospital Survey … Suggestions for resources you would like added to the list, questions about the survey, or requests … /hospital/supplemental-items/health-it.html https://www.ahrq.gov/sops/surveys/hospital/index.html https … ://www.ahrq.gov/sops/surveys/hospital/index.html mailto:SafetyCultureSurveys@westat.com SOPS Health

2522. Re-Engineered Discharge Toolkit (pdf file)
      monahrq.ahrq.gov/sites/default/files/publications/files/redtoolkitforms.pdf
      September 01, 2012 - HOSPITAL DISCHARGE SURVEY SURVEY INSTRUCTIONS You should fill out this survey only if you were the … Overview This phone interview script is provided to assist interviewers while attempting to reach the respondent … The script explains the purpose of the survey and confirms necessary information about the respondent … Interviewers must not conduct the survey with a proxy respondent. … This survey will take approximately 10 minutes. Are you willing to complete the survey now?

2523. More Effort Is Needed To Ensure Patients Understand Doctors' Instructions (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
      March 01, 2019 - Data from the Medical Expenditure Panel Survey (MEPS) show that fewer than one-third (30.1%) of adults … 37.8 33.7 27.4 30.1 Source: Agency for Healthcare Research and Quality, Medical Expenditure Panel Survey … 50 39.9 28.8 31.3 Source: Agency for Healthcare Research and Quality, Medical Expenditure Panel Survey … Black 27.2 40.2 39.4 Source: Agency for Healthcare Research and Quality, Medical Expenditure Panel Survey … Accessed February 6, 2019.This survey is the only national assessment of health literacy to date. 2

2524. Making Informed Consent an Informed Choice: (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
      January 18, 2017 - for continuing education credits, please complete the post-training quiz and the course evaluation survey

2525. 2017Qdr-Patsafchartbook (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/patientsafety/2017qdr-patsafchartbook.pdf
      October 01, 2018 - • Available tools: Surveys to assess an office’s testing process, readiness to do the work, and … Respondents completed the survey between November 2015 and November 2017. … Respondents completed the survey between November 2015 and November 2017. … Respondents completed the survey between November 2015 and November 2017. … Respondents completed the survey between November 2015 and November 2017.

2526. TeamSTEPPS Implementation: Fostering Buy-in from the Front Lines to the C-suite
      monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-feb2015.pptx
      January 01, 2015 - Develop an Implementation Team Standardize your process: Brief presentation regarding TeamSTEPPS Survey … the staff (AHRQ survey) Review role of instructors and ask for volunteers Return and present survey … TeamSTEPPS® Fostering Buy-in: Front Lines to C-Suite Slide ‹#› Determining “Readiness” Low return of surveys … Acquire survey data “Drill down” to identify issues Share survey data Conduct small focus groups to

2527. Gap Analysis Facilitator's Guide: Appendix B | Agency for Healthcare Research and Quality
      monahrq.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apb.html
      August 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Has a safety culture survey been completed? … Culture Measurement and Feedback: Were the results of the most recent safety and culture surveys distributed … Are survey findings used to guide process improvement interventions?

2528. Designing and Delivering Whole-Person Transitional Care: The Hospital Guide to Reducing Medicaid Readmissions - Toolbox (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/medread-tools.pdf
      July 28, 2016 - https://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/SurveyCertificationGenInfo/Downloads/Survey-and-Cert-Letter

2529. Agency for Healthcare Research and Quality: A Profile (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/cpi/about/profile/ahrq-profile16.pdf
      May 01, 2016 - – AHRQ created and maintains the gold-standard suite of surveys, called the Consumer Assessment … The hospital industry, patients, and CMS chose the hospital version of the AHRQ survey to be the measure … – AHRQ’s Medical Expenditure Panel Survey data helped the Medicaid and CHIP Payment and Access

2530. Evaluation Metrics (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepptoutsurvey.pdf
      September 01, 2012 - Metrics 1 Enhancing Safety for Patients with Limited English Proficiency Patient Outcomes Survey … Sometimes 3  Usually 4  Always 1 This survey … If you will be implementing a patient outcomes survey, please check the CAHPS website at www.ahrq.gov

2531. Strategies for Improving Patient Experience with Ambulatory Care: Shared Decision-Making (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-i.pdf
      July 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Shared Decision-Making The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.I. Shared Decision-Making Visit the AHRQ We…

2532. Strategies for Improving Patient Experience with Ambulatory Care: Group Visits (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6m.pdf
      October 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Group Visits The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.M. Group Visits Visit the AHRQ Website for the full Gu…

2533. An Update on the CAHPS Patient Narrative Item Sets - Closing (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-closing-slides.pdf
      December 14, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Closing QUESTIONS AND ANSWERS 29 How to Ask a Question • Question and Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected 30 CAHPS Updates Sign up for email updates 31 Questions or Comments?  E-mail:…

2534. An Update on the CAHPS Patient Narrative Item Sets - Ginsberg (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-ginsberg.pdf
      December 14, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Ginsberg Welcome from AHRQ Caren Ginsberg, Ph.D. Director, SOPS and CAHPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare Research and Quality (AHRQ)